# Plymouth Rock Assurance — user reviews > 433 indexed App Store user reviews of Plymouth Rock Assurance by Plymouth Rock Assurance, rated 4.90/5 from 8,060 ratings. - Source: https://appshunter.io/ios/app/plymouth-rock-assurance/id632820710/reviews - App overview in markdown: https://appshunter.io/ios/app/plymouth-rock-assurance/id632820710.md - Rating breakdown: 5★ 7,277 · 4★ 615 · 3★ 75 · 2★ 12 · 1★ 81 ## What do users think of Plymouth Rock Assurance? Overall sentiment: positive **Pros** - 🚀 Easy to use - 🚀 Convenient payment process - 🚀 Seamless app experience - 👍 User-friendly interface - 👍 Helpful customer service - 👍 Affordable insurance rates **Cons** - 🐛 App crashes or freezes - 🐛 Login and authentication issues - 🐛 Inability to access certain features - 🔋 Drains battery quickly - 🔒 Security concerns with app permissions **Commonly reported bugs** - App gets stuck on loading screens - Unable to link or access policy information - Inconsistent app behavior across devices - Notifications and reminders not working as expected **Most requested features** - Add Apple Wallet support for insurance cards - Improve in-app payment confirmation and receipts - Enhance app performance and stability - Provide more self-service options for policy management ## Newest reviews (19 of 433) ### 3/5 — Hard to change payment method *2026-07-28, version 7.6.2* Try to pay with a different credit card and it wouldn’t save. I hit payment and didn’t realize it was processing the payment a month early. ### 4/5 — Best service *2026-07-22, version 7.6.1* Good and quick service ### 4/5 — Car insurance *2026-07-19, version 7.6.1* Easy to use for payment ### 5/5 — Well Done *2026-07-03, version 7.6.1* Super easy to use for all our ins needs ! ### 5/5 — Great App! *2026-07-02, version 7.6.1* Easy to use, everything is at my finger tips! ### 5/5 — Great *2026-07-02, version 7.6.1* Very easy to use and very convenient ### 5/5 — Plymouth Assurance *2026-07-02, version 7.6.1* A like It ### 5/5 — Insurance *2026-07-01, version 7.6.1* Great insurance company!! If you drive good they will lower monthly cost!!! great and 10/10 will recommend to new drivers!! ### 5/5 — Easy to use *2026-07-01, version 7.6.1* This app is very easy to use. ### 5/5 — Easy *2026-07-01, version 7.6.1* App made payments quick and easy ### 5/5 — Friendly helpful customer service *2026-07-01, version 7.6.1* I was having an issue using the app but it was because many years ago I had a different email address that the system reopened causing a problem. ### 5/5 — Insurance *2026-06-28, version 7.6.1* I really like Plymouth rock the best low rates glad I came back to them ### 5/5 — Nubble528 *2026-06-27, version 7.6.1* Claims services ### 4/5 — Very Easy… But no Receipt! *2026-06-25, version 7.6.1* Quick and easy pay process for my car insurance… but I like to note or screen print some kind of confirmation number … something (!) that indicates payment was made ….. stuff happens! ### 5/5 — Best INSURANCE COMPANY *2026-06-24, version 7.6.1* We were looking around to lower my car insurance and we did by over 200.00 ### 2/5 — I don’t like they require *2026-06-18, version 7.6.1* For discount of 10% Plymouth Rock to log in every where you travel and what speed it took you to get there even if your are not driving. It’s a little creepy. ### 5/5 — Very helpful *2026-06-18, version 7.6.1* I’ve just changed over to the Flynn Agrncy, and have found them to be very helpful, informative, and pleasant. ### 5/5 — Good *2026-06-18, version 7.6.1* Excellent ### 5/5 — Haven’t failed me yet *2026-06-17, version 7.6.1* I’ve been with them for years and I’ve all sorts of different Insurance with them and they are great ## Most critical reviews (10 lowest-rated) ### 1/5 — Login *2026-07-02, version 7.6.1* For the past couple months it won’t allow me to login and tells me my password is wrong then I change the password and it still won’t let me login ### 1/5 — No paste in password box *2026-03-27, version 7.4* My first experience after getting this new account is serious frustration. The app will not let me paste a strong password into the password box from an external password app. My insurance company does not dictate my password management. ### 1/5 — no reward *2025-12-21, version 7.2* cant access my account missing insurance policy info and where is my road rewards ### 1/5 — If I could give zero stars that would still be too many *2025-12-14, version 7.2* I feel like they make their app and website impossible to make payments through so that we will all either call to set up autopay, or just not pay so they can charge us each an extra $25 per month in late fees. The WORST app. Don’t even bother. Nothing works. ### 1/5 — Not a great start *2025-11-24, version 7.1* New policy holder, on a new iPhone, with newest iOS - and the app just hangs after login. Next step I deleted the app, reinstalled and tried again. Sadly, things got worse as the app would not allow any sort of login. I will pivot over to equally poor website, but already concerned I made a mistake trying out this company. ### 1/5 — App Stopped Working *2025-11-20, version 7.1* After a few months of working fine, now it won’t open after update. Edit 11/2025 - app force closes upon sign in ### 1/5 — Fix your password sign-in fields *2025-11-11, version 7.1* The app doesn’t properly support autofill for email or password fields, nor does it support pasting. Very annoying. ### 1/5 — Prone to crash *2025-11-04, version 7.1* Haven’t been able to login for about a month now. App crashes as soon as I click the sign in button! ### 1/5 — Drive safe *2025-11-04, version 7.1* Can’t use this anymore please fix this ### 1/5 — App doesn’t load *2025-10-31, version 7.1* Every time I click on the app, it automatically closes out. ## Most praised reviews (10 highest-rated) ### 5/5 — Good *2026-08-12, version 7.6.2* Very good ### 5/5 — Wry easy to Navigate *2026-08-07, version 7.6.2* The Plymouth Rock app is one of the easiest insurance apps I have used. It is very easy to navigate and very easy to find what you were looking for quickly. ### 5/5 — Review *2026-08-07, version 7.6.2* Keep up the good work. ### 5/5 — Ez-Pz App *2026-07-30, version 7.6.2* What an easy app to install and provide payment! ### 5/5 — Online payment *2026-07-21, version 7.6.1* Super easy should’ve done this a long time ago ### 5/5 — Easy and straightforward *2026-07-15, version 7.6.1* Easy app and affordable auto insurance. ### 5/5 — Efficient *2026-07-13, version 7.6.1* Quick and simple payments system ### 5/5 — Insurance *2026-07-09, version 7.6.1* Excellent website and easy to navigate ### 5/5 — Love my PR agent and the app *2026-07-08, version 7.6.1* Pb ### 5/5 — Easy to use *2026-07-06, version 7.6.1* I went on to make a payment and it took me literally 2 mins! App is so easy to use and navigate. Also I saved a boatload of money switching to them --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*