# PNC BeneFit Plus — user reviews > 128 indexed App Store user reviews of PNC BeneFit Plus by PNC Bank, N.A., rated 4.40/5 from 782 ratings. - Source: https://appshunter.io/ios/app/pnc-benefit-plus/id1043673090/reviews - App overview in markdown: https://appshunter.io/ios/app/pnc-benefit-plus/id1043673090.md - Rating breakdown: 5★ 631 · 4★ 33 · 3★ 14 · 2★ 19 · 1★ 85 ## What do users think of PNC BeneFit Plus? Overall sentiment: neutral **Pros** - 🚀 Quick and easy to use - 👍 User-friendly interface - 💡 Convenient for managing HSA - 🚀 Straightforward reimbursement process - 👍 Helpful for tracking expenses **Cons** - 🐛 Login issues, inconsistent biometric authentication - 🐛 Slow and buggy app performance - 🔒 Concerns about security and account access - 🔍 Difficulties with claims and reimbursement approvals **Commonly reported bugs** - App crashes and freezes - Login credentials not saved properly - Debit card issues and declined payments **Most requested features** - Ability to itemize payments to payees - Option to upload receipts immediately after charges - Improved investment tracking and management ## Newest reviews (11 of 128) ### 3/5 — Crashes *2026-04-01, version 310.17.0* Every other time I open this app, it won’t load. No rhyme or reason why. ### 3/5 — The app is alright, but the payments and card management is over stepping *2026-04-01* I should not have to share my medical records for a bank to determine what I should recover from medical expenses…yet PMC froze my card twice. What else would I be paying a medical center for, if not medical expenses. ### 3/5 — Time Consuming *2026-03-19* They need easier access to account. I had to come up with a new password. Then I had to put in my debit card number before I had to create my password again. Frustrating. ### 2/5 — App has issues *2026-01-20, version 310.17.0* Sometimes I have to request transfers multiple times. Face ID wasn't working. Can't see usage on the app ### 2/5 — Itemize *2025-11-18, version 309.3.0* I wanna be able to itemize payment to payees that I have through the app. Because I’ve sent payments the app to certain payees and they haven’t got it ### 1/5 — Pain *2025-11-08, version 309.3.0* Using this app is painful ### 2/5 — Hit and miss *2025-09-20, version 20.6.0* It’s a hit and miss with this app. Currently I can’t log in and I have to change my password. There is no option to view what I’m typing. Other good features were removed within the app. ### 1/5 — I hate this App! *2025-08-28* It rarely works! It won’t save login information and you can forget about FaceID working consistently too. My password from just over a month ago will not work nor will my FaceID. I have had this problem NUMEROUS times over the few years that I’ve had the app. It’s too hard to log into to see your HSA balance. I greatly prefer Castlight which always works with FaceID. 2025 Update: It’s still awful! Why can’t they design an app that works consistently with biometrics or accepts the login information! I hate this app! Guess I’ll have to use my work laptop since that is single sign in. The app is unreliable. ### 1/5 — Complete pain to use *2025-08-27, version 20.6.0* Incredibly difficult. Quick to cancel card and require excess documentation. ### 4/5 — PNC HSA *2025-06-22, version 20.4.0* I am a huge fan of HSA. Easy to deposit and use! ### 2/5 — Benefits HSA App *2025-05-26, version 20.4.0* The app is user friendly and I really like the ability to have my information in my phone. However, the app is very slow. ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrendously Slow *2026-07-11, version 317.15.0* The app is horrendously slow to use. It has never improved during my tenure from 2022-now. Doesn’t mater with WiFi or LTE, and I’ve only ever had the latest year Pro iPhone model so it is not a processing issue, it’s an optimization issue. ### 1/5 — The most worthless fsa card *2026-04-02, version 310.17.0* Standard cold medicine not covered, horrible. Card never works at retailer, must submit receipt for refund. ### 1/5 — Terrible app designed *2026-03-27, version 310.17.0* The most difficult and confusing app have ever used ### 1/5 — App constantly makes you make new passwords *2026-03-25, version 310.17.0* I’ve had nothing but issues with this app. Always having to reset my password which needs you to have their debit card handy. Monthly claims for copay on medications need “more information” even though it’s the same charge month after month. ### 1/5 — Awful *2026-03-24, version 310.17.0* Terrible app, nothing works. Customer service is awful too. ### 1/5 — Glitchy transactions, repetitive steps, poor UI *2026-03-15* Kind of annoying using the app on the daily. It is slow and could definitely be designed a little better to be more efficient. When viewing transactions/activity if it needs to load more it bounces the page up to the top instead of staying where it is. The email address for health account services is cut off and when I try to click the button it says it can’t find an email on my device (which is untrue). Also annoyed that every time my password needs to reset it needs my permission for Face ID again. I wish viewing transactions and notes were a better experience and that I would be able to search for things. App needs some help. ### 1/5 — Needlessly obstructionist *2026-03-12* Choose a different FSA provider if possible, this one seems to be bent on denial. I have three kids and submitted daycare receipts for dependent FSA only to have it denied because they said it wasn't clear what it was for (it has the ages of my kids and daycare costs on the receipts, as well as the name of the daycare). I tried resubmitting with their website information showing it was a daycare , and it was denied saying PNC could not identify the reason for the service. What! I've had three other FSA companies over the years and none have attempted to without my money so needlessly. Shame on you. ### 1/5 — Delay deny defend *2026-03-10, version 310.17.0* This account holds my money, already taken from my paycheck. Every doctor’s office copay is suspicious apparently. Day-of Receipts are rejected, you have to wait for the itemized EOB, a which pint your claim has been denied. Disgusting waste of my time. Will not renew enrollment ### 1/5 — Terrible *2026-01-18, version 310.17.0* Cumbersome and not intuitive ### 1/5 — Login nightmare *2026-01-13, version 310.17.0* Doesn’t save login information. Doesn’t let you use Face ID makes you register over and over again. I cannot for the life of me figure this apps issue. I never have a problem like this. ## Most praised reviews (10 highest-rated) ### 5/5 — Easy Claim *2026-03-14, version 310.17.0* It was super easy to claim a reimbursement of services. ### 5/5 — Quick and easy! *2026-01-12, version 310.17.0* The app is so convenient. ### 5/5 — René *2025-09-21, version 20.6.0* Good program ### 5/5 — Great, easy to use *2025-07-08, version 20.4.0* Very easy to use ### 5/5 — Easy to use *2025-07-02, version 20.4.0* The process for filing reimbursement is straight forward ### 5/5 — So simple! *2025-06-27* I just submitted a receipt for my daughter’s daycare payment with zero issues and so fast it was amazing. Very thankful this app is here to help me take care of these submissions in the future. Contributing to the account is really helpful/ easy too! ### 5/5 — René *2025-05-17, version 20.4.0* Good program ### 5/5 — Simple interface and user friendly *2025-05-11* This is the fifth different FSA provider I’ve used in nearly as many years (my company loves to switch providers!) and PNC BeneFit Plus app is the easiest to use of them all. The app is user friendly by having minimal options/tabs, preventing the dreaded “how did I get to this screen?” and/or “where the heck is XYZ?!”. Claim submissions are intuitive and documentation uploading works great and I’ve experienced zero errors over the past 5 months of usage. The ledger is accurate, reimbursements are transparent and quick! Anytime a receipt is needed, or any other important info is communicated, the notifications are in red and displayed clearly on the Home Screen. The only thing missing is the ability to upload a receipt immediately after the charge is made—as it stands, a receipt can only be uploaded AFTER it is requested. ### 5/5 — Easy and accurate *2025-03-29, version 18.2.0* Easy and accurate ### 5/5 — Self reimbursement *2025-02-03, version 18.2.0* Is it maneuver once you have all your receipts in place? --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*