# PNS eShop — Online Supermarket Shopping > Online supermarket offering a wide range of products with convenient delivery and pickup options. (iPhone/iPad app by AS Watson & Company, Limited.) - Source: https://appshunter.io/ios/app/pns-eshop/id840837558 (this page in markdown: same URL + `.md`) - Developer: [AS Watson & Company, Limited](https://appshunter.io/developer/1072296747) - Category: Shopping, Lifestyle - Price: Free - Rating: 4.10/5 from 41 App Store ratings · 26 written reviews indexed - Age rating: 12+ - Requires: iOS 15.0 · 175 MB - Languages: American English, Chinese (Simplified, China), Chinese (Traditional, Hong Kong SAR China) - Released: 2014-04-24 - Data updated: 2026-08-09 - Monetization: free with in-app purchases - User reviews in markdown: https://appshunter.io/ios/app/pns-eshop/id840837558/reviews.md ## What is PNS eShop? PNS eShop Convenience Delivered • Over 10,000 worldwide products from full case beverage, grocery, pet products, baby and mum products, to skincare products. • Upon $399 free delivery. Same day delivery at the earliest • Upon $100 free in-store pick up. Collect 1 hour at the earliest • First order in PNS App upon $350 get 10% off • New add-on feature launched. Enjoy up to 3 hours of free delivery on add-on order. • Fabulous array of offers and privileges: Online exclusive, special offer and event, e-coupon promotion, MoneyBack member exclusive • Sustainable choices: over 100 sustainable products for you to shop in an eco-friendly way Terms & conditions apply ## Key features - Over 10,000 products - Free delivery over $399 - Same-day delivery - Free in-store pickup - First order discount - Add-on delivery feature - Exclusive offers and coupons ## Recent user reviews (10 of 26) All indexed reviews: https://appshunter.io/ios/app/pns-eshop/id840837558/reviews.md ### 1/5 — Severe Performance Issues Requiring Urgent Attention *2025-06-15* I am writing to express my extreme disappointment with the app’s performance. Nearly every interaction, from tapping a button to navigating to a new page, is followed by an abnormally long loading screen. Given that my network connection is stable and fast, this indicates a potential deep-rooted issue in the app’s code or server infrastructure. The user experience is, frankly, infuriating. While I do not typically leave reviews, the subpar quality of this experience has compelled me to provide feedback. For a company of your stature, this level of quality is unacceptable. I urge your development team to investigate and resolve these performance bottlenecks as a matter of urgency. **Developer response:** Thank you for your comment, please provide your customer login information via whatsapp 26900948/email Parknshop.info@aswatson.com, we will reflect to related parties to check and follow up with you. Sorry for any inconvenience caused. ### 1/5 — Non functional *2024-09-09, version 7.22.0* I’ve never bothered to rate an app before but feel compelled to because of how awful this one is. Literally have to click buttons several times over the course of 5+ mins to make things work, half the add to cart buttons don’t work, won’t accept address, won’t let me update delivery time… have almost thrown my phone across the room several times in rage. It’s 2024. Do better. ### 1/5 — 炒左個app部門啦 *2024-09-02, version 7.22.0* 垃圾 ### 1/5 — Only received 30% of items ordered… *2023-08-19, version 7.11.1* It’s a Friday afternoon. You’re exhausted from caring for two young children by yourself and the house is a mess. You’re low on supplies and don’t have the energy to go shopping. Oh, wait.. you don’t have to! You were smart. You ordered from Park n Shop two days earlier and the delivery is due today! The delivery arrives, joy! It must be packed pretty tight because you’re pretty sure you ordered more than that. They hand you the receipt and cold reality sets in. More than half of the items have been crossed off from the list. Everyday items like nappies, toilet paper, tissues and pasta became out of stock AFTER you paid for them 2 days earlier. You’re just finding out about this now, no emails, no nothing… It’s ok you tell yourself, surely the other items are coming in another delivery. You check the receipt. You’ve been refunded for the missing items?? But… you don't want a refund… you want your toilet paper. You’ve been waiting days and you’re down to the last roll! They even said they delivered the berocca but it’s definitely not in the box T_T Surely this is a mistake. You pick up the phone and dial the number on the receipt. You patiently progress through the menu and queue while your 2 year old is drawing on the walls. The phone rings, a voice on the other end tells you that customer support is only available during business hours on weekdays. You submit an enquiry on your order through the app. There aren’t any options for “half my order was cancelled without notification”. All you can do it wait and hope… … or maybe you should just vote with your feet and not bother with Park n Shop ever again. You don’t have time to deal with unreliable and unaccountable behaviour. ### 1/5 — 彈app呀，大佬 *2023-03-28* 彈app呀，大佬 ### 1/5 — From bad to worse *2022-07-19* Rubbish app. Always been slow. Then after updating went all white. Had to remove and reinstall. Even worse, can’t input discount code now. I had to add the discount code on the webpage. Is it really so difficult to hire a proper IT company to do the job? **Developer response:** Sorry for your unpleasant online shopping experience, we will reflect the situation to related party. Thank you. ### 1/5 — Rubbish app, no star rating *2022-06-17* Absolutely rubbish. And they have even just done an update. CS for the e-shop is also sub-par. If I hadn’t purchased cash vouchers, I would have gone to a different company. This deserves no star. **Developer response:** Sorry for any inconvenience caused. We have reflected to related party for further review. Thank you. ### 1/5 — Find a professional to write your app *2021-10-01* I’ve tried so many times to sign up and sign in this app, it’s pretty much impossible. It’s just very annoying. I’ve tried to change my password and it was supposed to be successful. However I was unable to login. I think you should reply via my email address to ensure it’s a proper sign up. **Developer response:** Sorry for any inconvenience caused. Suggest you to use the Moneyback App login information to login Parknshop App. Or reset the password at Moneyback App first and use the same login information to login Parknshop App. Thank you. ### 1/5 — Worst ever - need update almost daily *2021-09-16* This is the worst app ever. Need to update almost every time I use it. And each update is as slow and buggy as the last. Super slow too and often crash. Just the worst website. You would think LKS can find the best web developers in hk. But no….. I hate this app. **Developer response:** Sorry for any inconvenience caused. Please do not hesitate to send email (provide your login email address, device software version, device model, captured screen picture/ screen video) to parknshop.info@asw.com.hk for assistance. Thank you. ### 1/5 — App As Broken as hongkong lol *2021-09-13* App As Broken as hongkong lol **Developer response:** Hello, sorry to hear that. Please do not hesitate to send email (provide your login email address, device software version, device model, captured screen picture/ screen video) to parknshop.info@asw.com.hk for assistance. Thank you. ## Frequently asked questions about PNS eShop ### What kind of products can I buy on PNS eShop? PNS eShop offers a vast selection of over 10,000 products. This includes full case beverages, groceries, pet products, baby and mum products, and skincare items. ### What are the delivery options and costs? You can get free delivery on orders over $399, with same-day delivery available at the earliest. For orders over $100, you can opt for free in-store pickup, which can be collected as early as 1 hour. ### Are there any discounts or special offers available? Yes, new users can get 10% off their first order on the PNS App when spending $350 or more. The app also features a fabulous array of offers, including online exclusives, special events, e-coupons, and member-exclusive privileges. ### Does the app support sustainable shopping? Yes, PNS eShop provides over 100 sustainable products, allowing you to shop in an eco-friendly way. This feature caters to environmentally conscious consumers looking for sustainable choices. ### What is the add-on delivery feature? A new add-on feature has been launched that allows you to enjoy up to 3 hours of free delivery on add-on orders. This provides flexibility for adding items to an existing order. ## Version history (last 5 releases) ### 7.45.1 — 2026-08-06 Shop with the new PNS eShop! Rename from PARKnSHOP to PNS eShop and we regularly update the PNS app to improve performances, stability, and security. We are offering you the best grocery shopping experiences. Love us? Give us 5 stars! Help use make the app even more awesome! ### 7.45.0 — 2026-07-29 Shop with the new PNS eShop! Rename from PARKnSHOP to PNS eShop and we regularly update the PNS app to improve performances, stability, and security. We are offering you the best grocery shopping experiences. Love us? Give us 5 stars! Help use make the app even more awesome! ### 7.44.0 — 2026-07-07 Shop with the new PNS eShop! Rename from PARKnSHOP to PNS eShop and we regularly update the PNS app to improve performances, stability, and security. We are offering you the best grocery shopping experiences. Love us? Give us 5 stars! Help use make the app even more awesome! ### 7.43.1 — 2026-06-23 Shop with the new PNS eShop! Rename from PARKnSHOP to PNS eShop and we regularly update the PNS app to improve performances, stability, and security. We are offering you the best grocery shopping experiences. Love us? Give us 5 stars! Help use make the app even more awesome! ### 7.43.0 — 2026-06-03 Shop with the new PNS eShop! Rename from PARKnSHOP to PNS eShop and we regularly update the PNS app to improve performances, stability, and security. We are offering you the best grocery shopping experiences. Love us? Give us 5 stars! 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User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-09.*