# Pocamarket: Get Kpop Photocard — user reviews

> 86 indexed App Store user reviews of Pocamarket by infludeo, rated 2.60/5 from 127 ratings.

- Source: https://appshunter.io/ios/app/pocamarket-get-kpop-photocard/id6448335489/reviews
- App overview in markdown: https://appshunter.io/ios/app/pocamarket-get-kpop-photocard/id6448335489.md
- Rating breakdown: 5★ 29 · 4★ 10 · 3★ 18 · 2★ 17 · 1★ 53

## What do users think of Pocamarket?

Overall sentiment: negative

**Pros**

- ✅ Authentic photocards verified as legitimate
- 📱 User-friendly app interface and navigation
- 🎯 Wide selection of rare and hard-to-find photocards
- 🚚 Fast shipping and good packaging quality
- 💳 Shopping cart feature added for convenience
- 🛒 Wishlist functionality for tracking desired cards
- 💰 Competitive pricing compared to other platforms

**Cons**

- 💸 Hidden and excessive fees throughout purchase process
- 🚫 Mandatory wallet top-up system with limited increments
- 📦 Shipping costs not disclosed upfront before purchase
- 🔐 Persistent login issues and frequent logouts
- 📈 Dynamic pricing and surge pricing on popular cards
- 🌍 USD-only currency with high conversion fees
- ⚠️ Misleading marketing about free photocards
- 🔄 Removed useful features in recent updates
- ⏱️ Slow app performance and frequent crashes
- 🚫 Limited ability to customize wallet recharge amounts

**Commonly reported bugs**

- Login fails with Twitter authentication
- Login fails with Apple ID authentication
- Login fails with Gmail authentication
- Frequent unexpected logouts during browsing
- App crashes when adding items to collection
- Blank white screens on app startup
- Unable to exit certain screens without closing app
- Wishlist has maximum item limit
- Search results incomplete or inaccurate
- App requires frequent reinstallation to function
- Loading issues when opening group pages
- Photocard details not viewable in collection
- Coupon codes marked invalid despite valid expiration dates
- UI changes degraded user experience
- App doesn't remember user preferences or frequently viewed groups
- Slow app performance overall

**Most requested features**

- Add TripleS group photocards
- Add Katseye group photocards
- Add E'LAST group photocards
- Add GFRIEND group photocards
- Add Purple Kiss group photocards
- Add POW group photocards
- Shopping cart functionality
- Wishlist with automatic removal after purchase
- Filter wishlist by group, member, or alphabetically
- Save for later or bookmark feature
- Ability to purchase multiple cards in one transaction
- Flexible wallet recharge amounts instead of fixed increments
- Multiple currency support beyond USD
- Sort photocards by price or release date
- View purchased photocard details without logos
- Track shipped packages after warehouse departure
- Search functionality improvements
- Specific shipping amount selection
- Stamped shipping without tracking option
- Automatic wishlist updates when prices change

## Newest reviews (15 of 86)

### 2/5 — Return cards

*2026-07-20, version 1.2.0*

I mean no offense to anyone, but it pretty stupid how we can’t return our cards unless it seriously damaged. If it minor damage or seriously damaged it doesn’t matter, people don’t want their cards THAT THEY PAY FOR TO BE DAMAGED. Either way the apps is okay, but needs a lot to improve.

### 3/5 — Good but needs improvement

*2026-02-15*

Decent app/site but could use some quality of life changes/UX improvements. Like why is there a max limit on how many things you can have in your wishlist? Also you can’t exit some screens when you enter them, forcing you to close the app. Looking forward to continuing to use the app but please fix these things.

### 3/5 — It won’t let me login back in

*2026-01-21, version 1.1.13*

I try to log back in but it won’t let me I have to create a new account I don’t know why can you please fix this for people that are already user

### 4/5 — fair fees and gives peace of mind

*2025-11-12*

i really love that they added the shopping cart, definitely makes things way easier. and the fees aren’t too bad, it’ll you’re buying a pc, there’s usually some kind of fee anyways and you know the cards are real. but please please when you add money to your account make it so we can do a specific amount. i hate that it’s only in 5’s 😭 sometimes i only need a very specific amount and it’s really annoying especially when it’s time to ship out my cards and i end up having leftover money in my account :( PLEASE CHANGE THIS 🙏

### 3/5 — Removed a useful feature

*2025-07-12, version 1.0.11*

Generally satisfied with pocamarket, but I’m not sure why you’re no longer able to tap to see the details of the photocards you already purchased? This was definitely something that was possible before, and it was super useful for planning which parts of my collect book to ship next to continue my collection in an organized way. Now I just have to work off of memory or try to find the cards again manually which is super time consuming and inconvenient.

### 2/5 — kinda scam

*2025-05-12*

so they do sell photocards and they are legit. but you have to add money to your wallet, THEN pay for shipping after they charge you for purchasing a card. Basically they don’t even tell you the shipping fees before you actually buy a photocard. it’s $12 for shipping btw.
and if you want a refund you have to wait 7 days?!

**Developer response:** We've added a new affordable shipping option called Economy on Pocamarket!
It covers more countries than K-Packet, so check My-Shipping Information page to see if your country is included.
No more service fees, and now there are more low-cost shipping options available than ever before.
Thank you for your valuable feedback. We’ll do our best to improve continuously based on your suggestions. Thank you!

### 1/5 — Waste of money 💀🙏

*2025-03-23, version 1.0.8*

Be aware that when you buy a photo card you which is already expensive enough you have to pay EXTRA AFTERWARDS for shipping which is VERY VERY EXPENSIVE for one photo card why do I have to pay 20$?!?! It’s says 11$ for the less expensive shipping then adds 9$ for processing fees 😂 like just start of with 20$ ? Also fix your app and make us pay for our pc WHEN WE BUY THE PC not afterwards. Overall bad experience and I lost 5 dollars 😔😭💔(coming from a broke student)

### 4/5 — good

*2025-03-15, version 1.0.8*

1. it keeps get logged out (I don’t know if this is my problem or everyone’s )
2. The delivery fee is bit too expensive. As a person who lives in Canada, you have to spend over $25 on a $6.50 photocard including processing fee. But it is still a good app

### 1/5 — Needs katseye

*2025-02-27, version 1.0.8*

Needs katseye asap.

### 2/5 — Good if you plan on spending too much.

*2025-02-05, version 1.0.8*

It's a good way to get PCs for many people, I just find it irritating that when you purchase them, you don't get them shipped. But if you want them to be, you have to pay EVEN MORE to have them shipped, even after spending god knows how much on just a few PCs in general.

### 4/5 — A good marketplace

*2025-02-03, version 1.0.8*

This is a good app to buy official photocards from. While there are extra fees (and everything is in USD), this does ensure that the photocards are legit and not a fan made copy. Additionally I like how the app is laid out, there is a wishlist section and a way to look at all of the photocards even if those are out of stock. Only wish is that you could see the ones you’ve shipped out once they’ve left the warehouse. All in all, it’s a good marketplace if you familiarize yourself with how it works and are okay with the prices.

### 1/5 — Misinformation

*2025-01-08, version 1.0.8*

Literally doesn’t tell you that when you buy photocards it doesn’t automatically ship.. It adds to a collection and you can ship it from there which is $11 OR $30 (if you want it faster) for already expensive photocards ☠️ Do not use this app. Use etsy or anything BUT this.

### 4/5 — I love this app!

*2024-12-04, version 1.0.8*

I really do love this app, I’ve used it a few times now and I have almost zero complaints. The only things that I really don’t like are the fact that the only currency available is USD (I live in Aus). It’s not the worst thing but I can’t ever charge my wallet because the conversion rate is so freaking high that it’s just not worth it, particularly when most of my fees go towards a transaction fee. I just tried to buy a photocard for 17USD but the transaction fee was 5.10USD. 

I really hope that in the future they will add more currencies but for now I’ll just watch the price of my dream PC go up.

### 4/5 — good app but login issues

*2024-10-28*

Hello! I recently bought from poca and all my photocards came in good shape! I wanted to buy from poca again using the app since it was so much easier but I can’t login :(. I log in with Twitter and it wont work. Pls fix this! Thank you!

**Developer response:** Hello,
We apologize for late response as well as any inconvenience you are experiencing. When you can not log in to the Pocamarket application, first please try restarting the app. If the problem persists, please try re-installing the app or logging in on the mobile website(https://pocamarket.com). Our website is optimized for Chrome. 


If you can not log in using the Pocamarket mobile webiste, please contact the customer center through e-mail(hello@infludeo.com) and we will try to provide further help. It would be very helpful if you could provide us with your log in e-mail address, as well as which social media service you are trying to log in with when contacting us. 
Thank you.

### 1/5 — Refund please!!

*2024-10-26, version 1.0.8*

I bought a photocard and it went to my collection. Good. But when I went to go ship my photocard. The shipping is $9?! It would be better if you put the shipping amount with when you buy a photocard! Now I want a refund but CANT because of your ‘rules’.

## Most critical reviews (10 lowest-rated)

### 1/5 — Don’t pay for photocard that you sell

*2026-07-24*

I think it's too absurd that the application takes too long to pay you for the photocards that you sell directly to the app literally I waited about a month and I just don't get the deposit if you're going to sell photocard that it's from another app because Pocamarket is not too recommendable literally I threw all my money in the trash for selling here in the application it seems as if the photocards I sold here have been given away 😣 I never sell here again but the only good thing that the application has is that if it sends you in good condition the photocards you buy and makes worldwide shipments of course only if you buy with them I hope and fix the error they have with the deposit of the sellers 😣🤞🏻

### 1/5 — SCAMMERS

*2026-07-09, version 1.2.0*

I bought a Iroha card but when I thought it would send to me it said I had to pay the shipping fee and it never gave me my money back!!!!!!

### 1/5 — So bad for sellers

*2026-05-16, version 1.1.14*

I could not receive my money from payout for TWO times and I had to write an email. I had to wait for more than TWO MONTHS to get my money. It is a terrible app for sellers.

### 1/5 — money grabber

*2026-01-22, version 1.1.13*

i brought the photocard thinking it would just be delivered as no where does it say otherwise then i click on my oerfect to see i have to pay and additional 20 pounds? not happy at all.

### 1/5 — NEVER LOGGED IN

*2025-11-05, version 1.0.13*

This terrible app logs me out every single time. It's very annoying and I usually don't use it because of that. Also it isn't upfront about the service fees.

### 1/5 — HUGE HIDDEN FEES. I WANT MY PCS AND MONEY BACK.

*2025-09-27*

‘New users get a free photo card!’ with the purchase of another pc. then you have to charge more on your account for enough money for the og pc. then you purchase it all! yay! there goes your $5. then you go to ship your stuff. i expected it to be $1-5. you don’t pay for shipping until you’ve spent money for the product. THEN WHAT? YOU FIND OUT SHIPPING IS $30?? WITH NO WARNING BC UNITED STATES WAS UNAVAILABLE FOR NORMAL SHIPPING AND ONLY EXPRESS IS AVAILABLE? OKAY WELL YA CULDVE MENTIONED THAT. BECAUSE NO ONE IS TRYING TO SPEND $40 FOR THREE PHOTOCARDS!!! I WANT MY MONEY BACK. ok thanks. do not buy from this app, nor the sellers and don’t sell on here either. go to pop ups, events and ebay ❤️

**Developer response:** We are sorry to hear that your experience with Pocamarket did not meet expectations.
As Pocamarket serves customers worldwide, exact shipping fees cannot be shown at the time of purchase. Therefore, we clearly inform users in advance that shipping fees apply and provide tools within the app — including on each product detail page — to check them before requesting shipment.
Currently, due to U.S. customs policy, lower-cost options are temporarily unavailable, but they will be added again soon. Shipping does not need to be requested immediately, so you may wait until more affordable options are available.
We regret the inconvenience and will share your feedback with the team to improve how shipping information is communicated. Thank you for bringing this to our attention.

### 1/5 — SHIPPING??

*2025-09-14, version 1.0.13*

I already buy a $10 photocard and then you MAKE ME PAY ANOTHER $11 OR $30 FOR SHIPPING?!

### 1/5 — RANDOM free photocard

*2025-07-24, version 1.0.12*

so when I downloaded this app there was a promotion saying ‘You can get a free photocard’ which sounded amazing to me (a new kpop fan with no merch or anything) so I decided to download it and sign up. At first when I made my first account my phone was lagging and so it when it selected explore photo cards it picked a random one and I assumed I misclicked, I decided to make a new account and when I read the explanation of the free photocards it said something along the lines of ‘you pick your group and bias and we give you a free photocard’ but when I tried yet again it gave me a random photocard for a group I don’t enjoy properly and the member wasn’t even my favorite! Its very misguided  seeing as a free photocard seems like a good deal but it isn’t really if the photocard is of someone you don’t really care for..

### 1/5 — Terrible app stole my money

*2025-04-19, version 1.0.8*

I never got my refund on cards that never arrived 🥲

### 1/5 — Boooo tomato tomato

*2025-04-03, version 1.0.8*

They lost my pcs and never gave me a refund of new cards! And the cards/shipping are ridiculously overpriced 🩷 buy from Mercari y’all

## Most praised reviews (10 highest-rated)

### 5/5 — Love it

*2026-02-15, version 1.1.14*

Great to find rare photocards, not a scam, all cards are good only one had minor scratches but you can’t see it that well. Please add TripleS!

### 5/5 — SO GOOD FOR PHOTOCARDS!

*2026-02-13, version 1.1.14*

THIS APP HAS HELPED ME WITH MY COLLECTION SO WELL! I LOVE YOU POCA!

### 5/5 — XLOV

*2025-10-18, version 1.0.13*

ate but XLOV please I beg I want my Rui photocards

### 5/5 — THE APP IS VERY GOOD BUT ONE PROBLEM

*2025-07-08, version 1.0.11*

i purchased my first card everything was good until it didn’t tell me the package was at my mail it said in transit but anyway the package was safe :)

### 5/5 — 👍

*2025-04-21, version 1.0.8*

My favorite place to buy photocards ngl

### 5/5 — Unable to login

*2024-10-13, version 1.0.8*

I can’t login in using the Twitter login anymore so I can’t ship the photocards I have in storage. I’m stuck what do I do?

### 5/5 — The best app ever

*2024-04-03, version 1.0.3*

I love this app
Easy to buy pcs

### 5/5 — I love !

*2023-12-28, version 1.0.2*

i was able to complete my cix collection!! they added a second shipping option which is cheap! Please add the group POW please :) i love this app

### 5/5 — Perfect in almost every way

*2023-07-10, version 1.0.0*

I love the concept and it's definitely worth using however I find it ridiculous how you can only purchase one Photocard at a time and with each order you are required to pay a $1 fee

### 5/5 — YUH

*2023-06-02, version 1.0.0*

Very easy to navigate ! Been using since the website and this is 100% easier thank you so much !!

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-07.*
