# Pocket Expense Pro — user reviews > 50 indexed App Store user reviews of Pocket Expense Pro by Shanghai Fenghe Information Technologies Co., Ltd., rated 3.48/5 from 351 ratings. - Source: https://appshunter.io/ios/app/pocket-expense-pro/id830063876/reviews - App overview in markdown: https://appshunter.io/ios/app/pocket-expense-pro/id830063876.md - Rating breakdown: 5★ 169 · 4★ 40 · 3★ 27 · 2★ 19 · 1★ 96 ## What do users think of Pocket Expense Pro? Overall sentiment: negative **Pros** - 👍 Intuitive and easy to use - ✅ Great for tracking expenses - 📊 Useful for budgeting - 💰 Helps manage finances - 🗂️ Organizes transactions - 📈 Provides financial plans - 🧾 Good for tax purposes - ✨ Clean interface - 💯 Highly recommended - 🌟 Essential for financial management **Cons** - ❌ Data loss issues - 📉 Syncing problems - 🔒 Login/account access issues - 🆘 Lack of customer support - 🔄 Unnecessary cosmetic updates - 🗑️ Lost useful functions - 🚫 No password reset option - ⚠️ Network connection errors - ❓ Unresponsive developers - 📉 Data disappeared after update **Commonly reported bugs** - Cannot get data or support after phone upgrade - Login screen issues - Support email bounced - Cosmetic update removed useful functions - Cannot log in after logging out - Server not found error - Network connection lost error on iOS 14.x - Cannot log in after changing phone - No account associated with email after restoring phone - Server not found error - App didn't sync expense history - Backed up files only up to a certain date - Auto Sync feature not working completely - Customer service not responsive - App selected wrong default account/category - Data deleted after last update - Transactions deleted from iCloud backup - App force closes while setting up on new phone - Auto sync deleted all data - Transactions re-entered during sync - App won't sync between devices - Lost all data after logging out and trying to log back in - App crashing when pasting numbers - Week of records disappear - Expenses not synced properly and didn't transfer - Account values completely off - Sync broken - Transactions switch by themselves to different accounts - Entries change from income to expense by themselves - App crashes immediately when restoring data - New redesign is confusing and useless - New redesign is not clear and easy to understand - Latest incarnation loses function for aesthetics - New update removed feature to see difference between income and expenses at a glance - iPad update not working - New update shows total account amount when password is put in - New update deletes some entries - App crashes unexpectedly - Problems with data after upgrading to v6.0 - Chart view less understandable in v6.0 - New version messed up payees history/suggestions **Most requested features** - More transparent data - Easy to use backup function - Option to change name (if not using Facebook) - Interacting with friends on the app - Joint budgeting accounts - Ability to have accounts use different currencies - Dropbox backup option - Notes in calendar not attached to transactions - Cloud-based app for cross-device sign-in/out - Ability to have the old style look and feel - Payees drop down suggestions - Ability to close an account/credit card without affecting transaction histories - See difference between income and expenses at a glance ## Newest reviews (14 of 50) ### 3/5 — Totally disappointed *2021-12-05, version 6.1.4* I have been using this app for 4+ years today i log out my account and try logging back in and I am not getting through. Could someone tell me how to tell with this? I just don’t believe i lost all my data ### 3/5 — Great app but not working on iOS 14.x *2021-01-15, version 6.1.4* This app for served me for many years! Recently since I updated my phone to iOS 14.x, the app gives me “the network connection was lost” error when trying to login. I tried sending email to their support team but no response. Please try fixing this, I’ve very important transaction data I lost access to... ### 3/5 — Why not answering? *2020-10-12, version 6.1.4* I used the app. and it was working perfect, but after I changed my phone, I was surprised that I can’t not log in, and also I can’t create a new account and all my records and expenses disappeared, I tried to contact customer service to inquire, but they don’t respond to me as if they are ignoring me ### 2/5 — Best Budget App, But... *2020-01-05, version 6.1.4* Current edit - No syncing and password reset does not work - so good luck when upgrading devices. Seems the developers aren’t interested in longevity or customer support. Searching for a new app. Extremely disappointed after using it for a long time. PREVIOUS - I have used Pocket Expense Pro for over 6 years. It’s intuitive, has everything for budget tracking you need, and has a good interface, without all the extra nonsense. I tried some of the other apps before the developer fixed the syncing issues, and could not find another app that was satisfactory in creating a budget, able to manage multiple accounts, and was customizable to fit a common sense approach to budgeting. You can set a budget, track all your accounts, transfer money between budget areas and accounts as needed. This app was essential for me in getting my finances straight, and staying on track for over 6 years. The developer seems to have fixed any outstanding issues that arose in the spring of 2018. I have no trouble syncing with multiple devices. Get it, use it, get your house in order! ### 4/5 — Good *2019-11-27, version 6.1.4* Still nice to have an app where inputs are manual and not updated automatically. Making interface more user-friendly, like being able to change name (if not using Facebook), or interacting with friends who are on the app, or being able to make joint budgeting accounts would be nice, but overall, a great app. ### 2/5 — Disappointed!! *2019-11-18, version 6.1.4* I’ve been using the app for 2 years and even purchased the pro plan but when the last update came out for some reason all of my data was deleted. I’ve tried to contact someone but was not successful in getting a solid answer or support from anyone. DO NOT depend on this app. I made the mistake and now just two months before the year end I’m without ALL my data for taxes. Extremely disappointed!!!! ### 2/5 — Doesn’t sync transactions with iCloud! *2019-10-27, version 6.1.4* I love Pocket Expense Pro and have used it successfully for years. It allows me to track my account balances, add transactions, transfer money between accounts, and schedule recurring transactions. The only thing it didn't do that I needed was to schedule a recurring transaction on the second Wednesday of the month, which is when I get paid. I have to enter that monthly, but otherwise, it has been a perfect app for years. That is, until I had to reinstall my phone's software and reload from my iCloud backup. This app has a slider to turn on automatic syncing, which I had on. When I restored it from the backup, it restored my accounts and their names and balances, but none of the transactions. Years of transaction history is just gone. I verified that synching was turned on, and no other options were missed. It is very deceptive when it shows that it's backed up, and I am very frustrated with the app. I am now searching for a replacement app that will actually sync with iCloud, and suggest you do the same. If you don't want or need to be backed up to the cloud, this is a 5-star app. ### 4/5 — Loved this app until it deleted 4 years worth of data with no recovery option *2019-08-06, version 6.1.4* This app has an auto sync option, which is great...except for when the app force closes while setting it up on a new phone and it suddenly auto syncs your lack of data. I used this app religiously for 4 years and in the matter of seconds, it deleted all of my data with no option to restore past backups. Bummed that I have literally no other way to get any of that data back. ### 3/5 — This seems like a great app... *2019-04-02, version 6.1.4* The graphics are great. You have everything that you need in one place. The ability to pay your bills, and make sure that your checkbook or available cash matches the bank. These features are everything I have been looking for; however, there is a MAJOR glitch!!! Transactions that I have entered in error and then deleted, keep getting re-entered during a sync. It is so frustrating to have to go back and delete these transactions every time I open the app. I can’t do anything else in the app unless I delete these transactions that keep appearing. I sent feedback to the developer and all they said was they would try to duplicate the problem for a possible update in the future. Ugh. Guess I will keep using MINT. ### 4/5 — After bug fix, app works great again! *2019-01-31, version 6.1.4* Been using this app for years! Worked great until there was a major bug and needed to contact app creator to fix. Wouldn’t allow me to even log in. But the creators got back to me within a week and fixed the bug and the app is back to working and being great again!! ### 2/5 — Frustrated with Expense Pro’s Deficiencies *2019-01-04, version 6.1.3* I’ve been using this app for a little over a year, and EVERYDAY, at that. Aside from some of the smaller shortcomings, the greatest frustration is how a week of records/entries just disappear. It throws everything off. Who want to go back and manually re-enter expenses? I really want my money back. Very disappointed. No support either. Look at their website. ### 3/5 — Sync Broken *2018-11-11, version 6.1.3* I’ve been using this app for a long time, there have been sync issues in the past but this weekend has been the worst, my account values are completely off now and the support site seems to be down as well. I loved the clean interface and it helped balance accounts really easy as I don’t like linking my bank accounts etc to things like Mint or Personal Capital do budgeting and personal accounting has worked well with this app. Would give more if I didn’t have to deal with sync issues as often as have. ### 4/5 — Very good app with some small issues *2018-09-26, version 6.1.3* The application is very convenient and works quite easily. The only things I am missing is the ability to have accounts use different currencies. Overall a very good app. Found one small bug for the Japanese yen where the app uses decimal points when the yen doesn’t do that. ### 3/5 — No sync *2018-09-13, version 6.1.3* I needed to switch to a new phone and love this app and was hoping it would all be moved over. However when I signed on in the new device, the dollar amounts for my accounts were all wrong and my transactions were not even visible. So now I have to start over and manually input some transactions ## Most critical reviews (10 lowest-rated) ### 1/5 — Upgrade phone and now cannot get data or support *2022-03-24, version 6.1.4* I recently upgraded my phone. When I opened the app on the new phone I am presented a login screen. My old phone did not come up with a login screen. The login screen has no selection for forgot email or password. I figured I would contact support via email to get some assistance. The support email bounced as the email address appears to no longer be valid. I have a few years of entered data that I currently cannot access. Cannot log in, cannot get support, cannot get to my data. Ugh! Hopefully they contact me and help me get my data at which time I would update my recurve. Ideally they also fix their support email address. ### 1/5 — Great app but.. *2021-03-24, version 6.1.4* I’ve been using this app for 5 years, all my transactions, budgets, every financial plan is recorded. I never had any issue with this app before but recently I moved to new iPhone and this app asked me to sign in which I did, I’m not able to login to the app, saying that the server is not found, don’t have an option to reset the password or don’t have contact details for app. Common seriously the developers don’t respond, BHI technology don’t respond, should I lose my years worth of data!! That’s annoying atleast I’d be happy to retrieve the data. Moving to better app!! ### 1/5 — No Longer Great! *2020-07-29, version 6.1.4* I’ve been using this for over 7 years. Everything works great and I was able to sync and transfer data across all my phone upgrades. I just restored my phone yesterday and when I tried to login, it says there’s no account associated with my email! Tried using Twitter and FB Messenger to contact them since their site doesn’t have their contact info. No help at all! Years of data ALL LOST! ### 1/5 — App developers, are you there??? *2020-07-11, version 6.1.4* We have used this app for 5 years with, you guessed it, 5 years of financial data stored in your app. Now it all of the sudden doesn’t recognize my account and says server not found. I looked at your new app, but it does not recognize me either. So I’m just supposed to LOSE 5 years worth of data? I backed it up to a PDF (I did so periodically because I’m not a moron) and obviously have access to it in the original accounts, but why did I pay for this app if you simply abandon your customers??? No response with email and I have no idea how/who else to contact. I want to continue using this app, but I especially want to regain access to my 5 years of financial data! ### 1/5 — Doesn’t sync & it’s buggy *2019-12-17, version 6.1.4* Exactly what the title says: this app didn’t sync my expense history. Just upgraded my phone in December 2019 and found out that the files backed up was only up to September 2017! That’s over 2 years worth of data is gone!! I always had the “Auto Sync” feature On, but somehow it still didn’t do a complete backup. Very disappointing especially when you have paid the full price of this app! And don’t let me get started with the developer... their customer service is no where to be found! So if you need a budgeting app to take care your finances and you don’t need syncing option nor customer service, then this is the app. If you need the last two mentioned, then you may need to look somewhere else because when these “glitches” happen, you’re the one at loss. Also there are bugs on the app too! Even after selected a “Default account” and “Default category” the app would still selected something else on its own; and it would change from time to time. Very odd! ### 1/5 — It was a good app until now!! *2019-01-20, version 6.1.4* It worked fine until 3 days ago, when I began to notice that the app won’t sync between my devices, so I logged out then tried to login again, but I can’t logged in to my account. As the result, all of my data was lost. I have contacted the support to feedback the issued including the app keeps crashing every time I paste the number. But they seem to not care about the bugs and issues that come with the update and don’t even bother to reply back. ### 1/5 — Lacking customer support *2018-12-21, version 6.1.3* I upgraded my iPad and transferred this app only to find out that my expenses weren’t sync’d properly and didn’t transfer accordingly. I emailed customer support twice, they responded a week later. They provided a couple of possible solutions which didn’t work. They’re last remark on the email stated if none of their answers work, there’s nothing else they can do. I would not recommend this app. ### 1/5 — Needs much work before it can be trusted. *2018-07-16, version 6.1* I have tried it for several months through several upgrades. The problem I have is entries switch by themselves to different accounts, change from income to expense by themselves, so the balance is almost never correct until you search through the entries and find out which one decided to change itself. ### 1/5 — App Crashing unexpectedly⭐️ *2018-06-29, version 6.0.1* Nice app with crispy graphics but missing some key features like backup and restore. After upgrading to v6.0 there were some problems with the data but some how I fixed it as I used to keep all the account in excel (Laptop). Also chart view was much more understandable in previous version than this. If you have not updated it’s good stick to the old version as in functionality older version is much better than this v6.0 Suggestions to developers: 1. Add backup and restore option. 2. Understandable Char views. *After updating to v6.0.1 Finally backup & restore option added but still useless as app crashes out immediately as soon as you restore the data. I have a backup file but can’t restore as I said it crashes out immediately. **Waiting for update to fix a CrAsH!!!** ### 2/5 — Only cosmetic changes *2021-12-06, version 6.1.4* The recent cosmetic update is not making the app better... I still prefer the older version. These recent changes are really not necessary, i am still not used to it and am sad that some useful functions and reporting are gone! I think the developers should make the data more transparent and include easy to use and clear back up function ## Most praised reviews (10 highest-rated) ### 5/5 — Awesome awesome app *2019-02-01, version 6.1.4* I’m self employed and this app helps me tremendously with my expenses for my company and my expenses. I can ask the app for a month expense or a year for taxes. Whenever you need a printout it print out every orderly by what done that day or that year. I’m so happy please please don’t go away. ### 5/5 — My balance lifeline *2019-01-31, version 6.1.4* Easy to use I have all my account balances listed including credit cards, it will allow you to deduct automatic payments definitely the best check app. ### 5/5 — App Review *2019-01-21, version 6.1.4* I love this app. I use it to track expenses. My only comment is that I’m not sure the auto sync works. This fall I lost a years’ worth of data because it was not saved in iCloud and it appears the data was never synced. I think sending regular downloads of data to yourself is the best way to secure the data. Otherwise do love the app. ### 5/5 — Took a bit to get used to *2018-10-18, version 6.1.3* The new features took a while to get used to. But, once you figure those out, it is one of the best apps out there for all your financial data needs. ### 5/5 — Use it everyday *2018-09-30, version 6.1.3* For me, my bank usually takes a bit for the transactions to show up on my account. I’ve been using this app as a ledger the past like 3 years, and it has not let me down. I highly recommend it ### 5/5 — My go to for taxes *2018-09-24, version 6.1.3* I have used several financial apps for accounting purposes, but, as far as taxes and tracking in many customizable ways, this one stands above the rest. It’s recent update took care of the small number pad and made some other things a bit different, but very usable. The only things I do not like is the small area to click for opening the category and having only WiFi backup. I would love Dropbox backup in an update. Hint, hint. I cannot take a star away for that! It allows transfers, multiple categories and accounts, split transactions and so much more. ### 5/5 — Good app *2018-09-07, version 6.1.3* I have used the free app for some time but the premium is nice mostly because you can use it on more than one device so multiple people can all be on the same budget. ### 5/5 — Best App I’ve found for finance tracking! *2018-08-31, version 6.1.3* I’ve been using this app for over six years now & it’s the best app out there I’ve found for keeping track of your bills & your “checkbook”. I’d be lost without it!! ### 5/5 — Such an easy way to track my money *2018-08-14, version 6.1.3* A friend of mine recommended the app, and I have been using it almost everyday since then. I find it useful to have a space to track what I spend my money on because it always seems to disappear, lol. I love it so much that a few months ago, I upgraded to this Pro version so that I wouldn’t get the ads. ### 5/5 — Truly fantastic app *2018-08-10, version 6.1.3* Worth every penny. The layout is great, interface is very user friendly and the functions are just what you need. I only previously took off one star as I would like to have accounts in different currencies but I am probably the minority in that regard. So I gave it back. The update has been working well and I am very pleased. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*