# Pocket Geek Home > Smart home device management and tech support services. (iPhone/iPad app by Assurant, Incorporated.) - Source: https://appshunter.io/ios/app/pocket-geek-home/id1410854379 (this page in markdown: same URL + `.md`) - Developer: [Assurant, Incorporated](https://appshunter.io/developer/1758353661) - Category: Utilities - Price: Free - Rating: 4.29/5 from 310 App Store ratings · 18 written reviews indexed - Age rating: 4+ - Requires: iOS 15.1 · 93 MB - Languages: English, French, German, Italian, Japanese, Portuguese, Chinese, Spanish - Released: 2020-03-24 - Data updated: 2026-08-23 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pocket-geek-home/id1410854379/reviews.md ## What is Pocket Geek Home? No matter how many smart devices you have in your home or what brand they are, Pocket Geek® Home provides the support, protection, and services you need to keep them all running smoothly. The Pocket Geek® Home app lets you manage your plan and view your benefits. It also provides eligible customers access to live tech support, and additional services. Register in the app with your email address to enable services and verify your eligibility. With Pocket Geek® Home, you’ll be able to: • Connect instantly with our tech pros via call or chat for support of all your connected devices, such as smartphones, printers, routers, game consoles, smart TVs, and thermostats. • Share your smartphone screen or camera with a support analyst to help diagnose smart device issues. • Use the My Devices feature to create an inventory of your smart tech devices. • Choose from in-store or in-home services to improve your connected life. Any features you’re not entitled to will be disabled. Pocket Geek® Home is brought to you by Assurant®, a Fortune 500 company that keeps more than 300 million people around the world connected, protected, and supported. ## Key features - Live tech support for all connected devices - Screen and camera sharing for diagnosis - Device inventory management - In-store and in-home service options - Plan management and benefit viewing ## Recent user reviews (10 of 18) All indexed reviews: https://appshunter.io/ios/app/pocket-geek-home/id1410854379/reviews.md ### 1/5 — T mobile support *2026-05-07* This app sucks ### 1/5 — Privacy notification *2026-03-20* The key here is that there is no privacy. By downloading the app you agree to all of their conditions of selling your data, etc. and there’s no way to opt out. Find another app. ### 1/5 — privacy notice *2026-01-08* While reading the privacy notice it indicated that this app: With your permission, we may also access information from your device, such as your general location, contact lists, SMS messages, Call logs, photo and video library, documents, music. Which means they have access to your whole phone, which is none of their business in my opinion. ### 1/5 — Verify doesn’t work *2025-12-23* Well. I did the email verification several times with no success. Turned off vpn, still didn’t work. Use at your own waste of time. IT tech here. Recommended by T mobile. Thanks for taking all my information. **Developer response:** It sounds like you've had a challenging experience with the email verification process, and we truly appreciate you sharing your thoughts. We recognize how important it is for everything to function smoothly, especially when you're relying on it. Your feedback is invaluable, and we encourage you to reach out to our support team at support@pocketgeekhome.com for further assistance. Thank you for your insights! ### 1/5 — Bad app *2025-10-30* Waste of time to run a speed test. And No help with problems or issues **Developer response:** We're sorry to hear you're having trouble with the speed test and finding assistance. Please reach out to our support team at feedback1@pocketgeekmobile.com for help with your issues. ### 1/5 — Junk *2025-05-06* App does not work. It won’t even let me sign in **Developer response:** We apologize that you have had a negative experience and would like to understand and resolve any issues you may have encountered. We take all feedback seriously and would appreciate the opportunity to address your concerns. Could you please reach out to us at support@pocketgeekmobile.com with more details about the issues you experienced? ### 1/5 — Speed rating *2024-12-27* The speed rating says good speed but the buffering says that it isn’t working and t mobile isn’t responding to the problem ### 3/5 — Expected more in depth technical support *2024-09-19* The T mobile gateway is one of the most used gadgets around, but the support team at PG Home did not have any more info about it than I do. **Developer response:** We apologize that you have had a negative experience and would like to understand and resolve any issues you may have encountered. We take all feedback seriously and would appreciate the opportunity to address your concerns. Could you please reach out to us at support@pocketgeekmobile.com with more details about the issues you experienced? ### 1/5 — Interrupted service *2024-08-22* I am disappointed the WiFi keeps going offline had to reset the gateway several times and it is a hit and miss situation . I go on the app all I get is reset the gateway . I am starting to regret switching my service to t mobile please find a better solution than just resetting the gateway Thanks **Developer response:** We apologize that you have had a negative experience and would like to understand and resolve any issues you may have encountered. We take all feedback seriously and would appreciate the opportunity to address your concerns. Could you please reach out to us at support@pocketgeekmobile.com with more details about the issues you experienced? ### 1/5 — Pocket geek home *2023-11-24* What a rip off. The take your money monthly and then when you file a claim you can’t get a hold of anyone!! **Developer response:** We apologize that you have had a negative experience and would like to understand and resolve any issues you may have encountered. We take all feedback seriously and would appreciate the opportunity to address your concerns. Could you please reach out to us at support@pocketgeekmobile.com with more details about the issues you experienced? ## Frequently asked questions about Pocket Geek Home ### What does Pocket Geek Home do? Pocket Geek Home provides support, protection, and services for all your smart home devices, regardless of brand. It allows you to manage your plan, view benefits, and access live tech support for setup, troubleshooting, and maintenance of your connected technology. ### What are the key features of Pocket Geek Home? Key features include instant connection to U.S.-based tech pros via call or chat for support of various devices like smartphones, printers, and smart TVs. It also offers screen or camera sharing for remote diagnosis, a 'My Devices' feature for inventory, and options for in-store or in-home services. ### Is Pocket Geek Home free to use? The app itself is free to download and use for managing your plan and accessing eligible services. Specific services or support tiers may be tied to a plan or eligibility criteria, as indicated by the app's functionality. ### What kind of devices are supported? The app supports a wide range of connected devices, including smartphones, printers, routers, game consoles, smart TVs, and thermostats. Essentially, any smart device in your home that connects to a network is eligible for support. ### How does the tech support work? You can connect instantly with U.S.-based tech professionals through call or chat. For more complex issues, you can share your smartphone screen or camera with a support analyst to help them diagnose and resolve problems with your smart devices remotely. ## Version history (last 5 releases) ### 3.465.0 — 2026-07-01 Minor UI enhancements and bug fixes. ### 3.462.0 — 2026-05-14 Minor UI enhancements and bug fixes. ### 3.454.0 — 2026-01-29 Minor UI enhancements and bug fixes. ### 3.449.1 — 2025-12-22 Minor bug fixes and UI enhancements. ### 3.445.0 — 2025-10-20 Minor UI enhancements and bug fixes. ## Apps similar to Pocket Geek Home | App | Rating | Price | Category | | --- | --- | --- | --- | | [T-Mobile IP Relay](https://appshunter.io/ios/app/t-mobile-ip-relay/id542802329) | 3.1 (87) | Free | Utilities | | [Protection 360®](https://appshunter.io/ios/app/protection-360/id1226629284) | 4.5 (54,922) | Free | Utilities | | [T-Mobile Fiber: Gigaspire](https://appshunter.io/ios/app/t-mobile-fiber-gigaspire/id6745196508) | 3.9 (350) | Free | Utilities | | [McAfee Security for T-Mobile](https://appshunter.io/ios/app/mcafee-security-for-t-mobile/id1232419615) | 4.8 (55,334) | Free | Utilities | | [T-Mobile Threat Protect](https://appshunter.io/ios/app/t-mobile-threat-protect/id1626136116) | 3.2 (22) | Free | Utilities | | [HINT Control](https://appshunter.io/ios/app/hint-control/id6449951339) | 4.1 (87) | Free | Utilities | ## More apps by Assurant, Incorporated - [Pocket Geek Mobile](https://appshunter.io/ios/app/pocket-geek-mobile/id871299652) - [OnTech Smart Support](https://appshunter.io/ios/app/ontech-smart-support/id1496052028) - [Vehicle Care by Assurant](https://appshunter.io/ios/app/vehicle-care-by-assurant/id1498986896) - [Lowe's TechConnect](https://appshunter.io/ios/app/lowes-techconnect/id1528042181) - [Assurant Virtual Inspection](https://appshunter.io/ios/app/assurant-virtual-inspection/id1588134685) All apps by Assurant, Incorporated: https://appshunter.io/developer/1758353661 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*