# Pocket Geek Mobile

> Personal tech assistant for device security, performance, data protection, and support. (iPhone/iPad app by Assurant, Incorporated.)

- Source: https://appshunter.io/ios/app/pocket-geek-mobile/id871299652 (this page in markdown: same URL + `.md`)
- Developer: [Assurant, Incorporated](https://appshunter.io/developer/1758353661)
- Category: Utilities
- Price: Free
- Rating: 4.60/5 from 3,234 App Store ratings · 82 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.1 · 116 MB
- Languages: American English, Canadian French, German (Germany), Italian, Japanese, Brazilian Portuguese, Chinese (Simplified, China), European Spanish
- Released: 2014-09-15
- Data updated: 2026-08-23
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pocket-geek-mobile/id871299652/reviews.md

## What is Pocket Geek Mobile?

Pocket Geek® Mobile is your personal tech genius that works behind the scenes to help keep your device secure and running smoothly. It also protects your personal data and content, lets you access your protection plan benefits from one convenient place, and even provides one-tap access to get live support though call or chat. 

You’ll feel more empowered to manage your own device with self-service troubleshooting, helpful tips, and built-in protection features. Not to mention the ability to safely back up and restore your valuable information and content. Pocket Geek Mobile offers a broad suite of tools* to optimize your device’s overall health and performance, and protects you and your information. 

The Pocket Geek Mobile app provides the tools you need to make the most of your mobile device. And smart solutions to help you thrive in a connected world. 
• Avast’s Award-Winning Cybersecurity — Block malware-infected links and fake websites commonly used in phishing attacks.
• Coverage Center — View program features and benefits, check your service fees and deductibles, review your coverage documents and full program details, and file and track a claim. All in one place.
• Live Tech Support — Enjoy firsthand support from tech pros via chat, call, screen share, or camera share. Access fast solutions to tech challenges. Learn how to set up, connect, and sync your smart home devices. 
• Device Diagnostics — Get low battery alerts, and test Wi-Fi and network connection speeds.
• Self-Help Center — Access thousands of device-specific tips, tricks, and step-by-step quick fixes. 
• Secure Backup — Securely back up and restore your content with your allotted amount of storage. 
* Features not included with your plan will be disabled.

Why Pocket Geek Mobile?
Navigating the ins and outs of a device can be stressful. 
Constant security threats
Harmful viruses can infiltrate your device and malware can jeopardize your online safety. You can protect your device and the information it contains against viruses or malware with Pocket Geek Mobile. 
Clueless about coverage
If something happens to your device, it’s frustrating when you don’t remember what protection you have, what it covers, and what you need to do next to address the issue and file a claim. With Pocket Geek Mobile, all your important plan details — features and benefits, service fees and deductibles, and policy info — are in one spot. 
Complex configurations
Learning about a new device and its inner workings can be daunting. Figuring out how that device can connect and interact with your other devices is just as puzzling. Pocket Geek Mobile lets you talk or chat with a live tech pro. They’ll answer questions about your phone, help you connect and use your phone with other smart devices, and much more. 
Keep your device secure and running smoothly with Pocket Geek Mobile.
Protect your identity and personal information from cybercriminals, and stay away from phishing and malicious websites with advanced VPN technology.

## Key features

- Award-winning cybersecurity
- Coverage plan management
- Live tech support (chat/call)
- Device diagnostics
- Self-help troubleshooting guides
- Secure data backup and restore

## What do users think of Pocket Geek Mobile?

Overall sentiment: negative

**Pros**

- 💡 Helpful troubleshooting tips
- 👍 Easy to use
- 🚀 Convenient backup feature
- 🔒 Provides security and device protection

**Cons**

- 🐛 Frequent crashes and glitches
- 🔋 High battery and storage consumption
- 👎 Poor customer support
- 🤔 Confusing interface after recent update

**Commonly reported bugs**

- Backup process often fails or gets stuck
- App not compatible with latest iOS versions
- Inaccurate storage and data usage reporting

**Most requested features**

- Restore VPN functionality
- Improve backup and data management
- Add more detailed device diagnostics

## Recent user reviews (10 of 82)

All indexed reviews: https://appshunter.io/ios/app/pocket-geek-mobile/id871299652/reviews.md

### 5/5 — Very Smart

*2026-04-03, version 3.455.0*

Pocket Geek Mobile simplified the Geek Mobility app for the everyday smartphone user!

### 5/5 — Great App

*2026-02-17, version 3.455.0*

I love using the live help feature in this app. The agents are so friendly and able to help me with just about any technical question I have. This app keeps me protected.

### 1/5 — No sirve

*2025-12-17, version 3.443.0*

Esta aplicación necesita mejoras, no abre, se cierra sola. En fin, no la he podido utilizar.

### 1/5 — I pay for a coverage that does not uphold what it says

*2025-08-04, version 3.431.0*

On 08/02/2025 I had my IPhone 16 pro max slip out of my hand and hit the ground.  It powered off not to turn on anymore. I did what I was supposed to and filed a claim. I then waited all day for them to send me an email telling me that my claim was denied. Now I want to know what am I paying for when I cannot get my phone fixed for an accidental drop? To me it’s like I am paying you for nothing. I have maid 1 claim in the 3-4 years of my service so I have paid you for nothing. Since I can’t get my device fixed for what you advertise and make us pay for, I feel I should get a full refund of the 3-4 years I’ve paid for it minus my only claim

### 1/5 — Poor Coverage.

*2024-09-12, version 3.416.0*

As soon as I needed the coverage the insurance found a way to deny me. I have paid for 3 years and they refused to even fix this OLD phone.

### 1/5 — Cancelling

*2024-07-14, version 3.411.0*

Can’t get through to anyone, anyone at all with simple questions about coverage. Every company wants to be automated now. That’s great if you have good automation. I get to a prompt that wants me to say and spell my last name, and that was after verifying the last 4 digits of the card on file. But the computer can’t understand me clearly spelling my last name. Then it ends my call. I’ll just cancel, not gonna pay $15 a month for nothing, with zero ability to speak with a live rep. It would be really bad if I had an actual claim to file. You guys gotta get it together.

### 1/5 — Trash!

*2024-07-10, version 3.411.0*

My new iPhone 15 pro is so jacked up it took 8 attempts to open the app! It’s so glitchy….after a minute or so it stops till I open a different app or unlock the screen and it starts again? Not impressed by this security! Worked more like an invite to the hackers or whatever is killing my new phone but I’ll be back in a Samsung galaxy soon because apple I thought wasn’t able to be hacked or get viruses and that’s a big false statement!

### 1/5 — Needs help

*2024-06-05, version 3.411.0*

iOS iPhones messed up plz fix

### 5/5 — Praise the Lord!

*2024-05-21, version 3.407.0*

My life has just become exponentially better!!! hackers beware I have new software

### 3/5 — Good luck

*2024-05-13, version 3.407.0*

Multiple attempts to file a claim result in timing out. Every few attempts I get a little further in the process and it does save my info. I’m going to keep trying, but so far it’s been two days with no success

## Frequently asked questions about Pocket Geek Mobile

### What does Pocket Geek Mobile do?

Pocket Geek Mobile acts as a personal tech assistant to keep your device secure and running smoothly. It protects your personal data and content, provides access to your protection plan benefits, and offers live support for troubleshooting and device setup. The app also includes tools for self-service troubleshooting and secure data backup.

### What are the key features of Pocket Geek Mobile?

Key features include award-winning cybersecurity to block malware and phishing links, a Coverage Center to manage plan details and file claims, live tech support via chat or call, device diagnostics for alerts and connection tests, a Self-Help Center with tips and fixes, and secure backup for your content.

### Is Pocket Geek Mobile free to use?

Based on the provided information, the app is available for free. It does not mention any in-app purchases or subscription fees for its core functionalities. However, some features may be disabled if they are not included with your specific protection plan.

### Who is the target audience for Pocket Geek Mobile?

This app is designed for individuals who want to manage, secure, and optimize their mobile devices. It is particularly useful for those who want easy access to their device protection plan benefits, require technical support, or need help with device troubleshooting and data backup.

### How does Pocket Geek Mobile help with device security?

Pocket Geek Mobile offers award-winning cybersecurity features designed to protect your device and personal information. It helps block malware-infected links and fake websites commonly used in phishing attacks, safeguarding you from cybercriminals and malicious online threats.

## Version history (last 5 releases)

### 3.467.0 — 2026-08-06

Minor bug fixes and UI enhancements.

### 3.465.0 — 2026-06-29

Minor bug fixes and UI enhancements.

### 3.463.0 — 2026-05-29

Minor bug fixes and UI enhancements.

### 3.461.1 — 2026-05-01

Bug fix.

### 3.461.0 — 2026-05-01

Minor bug fixes and UI enhancements

## Apps similar to Pocket Geek Mobile

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## More apps by Assurant, Incorporated

- [Pocket Geek Home](https://appshunter.io/ios/app/pocket-geek-home/id1410854379)
- [OnTech Smart Support](https://appshunter.io/ios/app/ontech-smart-support/id1496052028)
- [Vehicle Care by Assurant](https://appshunter.io/ios/app/vehicle-care-by-assurant/id1498986896)
- [Lowe's TechConnect](https://appshunter.io/ios/app/lowes-techconnect/id1528042181)
- [Assurant Virtual Inspection](https://appshunter.io/ios/app/assurant-virtual-inspection/id1588134685)

All apps by Assurant, Incorporated: https://appshunter.io/developer/1758353661

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*