# Pocket ICU — user reviews > 14 indexed App Store user reviews of Pocket ICU by Unbound Medicine, Inc., rated 4.60/5 from 316 ratings. - Source: https://appshunter.io/ios/app/pocket-icu/id999527431/reviews - App overview in markdown: https://appshunter.io/ios/app/pocket-icu/id999527431.md - Rating breakdown: 5★ 265 · 4★ 20 · 3★ 8 · 2★ 4 · 1★ 19 ## Most critical reviews (10 lowest-rated) ### 1/5 — Bought and never got access for duration paid for *2023-09-10* Bad customer service **Developer response:** Thank you for reaching out to us. We are unable to locate your account with the information provided. Please contact our support team by phone (610-627-9090), email: support@unboundmedicine.com, or live chat so we can look into this matter further. ### 1/5 — Not user friendly *2022-03-10* Help this app is so confusing. **Developer response:** Thank you for reaching out to us. We would love to help answer any questions or further guide you to eliminate any confusion you may have with Pocket ICU. Please contact our support team at your earliest convenience by phone: 610.627.9090 ext 1, email: support@unboundmedicine.com or live chat. ### 1/5 — Terrible *2021-09-29* Very disappointed content like nursing school without experience **Developer response:** The Pocket ICU app offers a preview where users can view the entire index of the app before deciding to purchase. We regret that you are disappointed with the content, and would be happy to contact the publisher regarding any content that you feel is missing. We encourage you to contact our support team at support@unboundmedicine.com with this information. ### 1/5 — Bait and switch *2020-09-20* Buyer beware. Why would they not list price prior to download. Very expensive and not a well though guide. Not user friendly at all **Developer response:** Our Pocket ICU mobile application is offered as a free download so that users may Preview the application prior to making the decision to purchase. The Preview version of the application shows the entirety of the index with many entries unlocked so that users may see the interface and content type contained within the app. ### 1/5 — Horrible app *2019-05-03* Why allow people to download app for free if you still need to pay $65 to access any info. Bate and switch **Developer response:** We appreciate your interest in Pocket ICU. The free download of this app includes a preview mode, so that users can view numerous unlocked entries before deciding whether to purchase full access. ### 4/5 — Received download finally *2022-07-30* It appears that I’ve received my download after hours of downloading. It looks like a well laid out and well written material but of course I’ll have to work with it to see if it has what I need. Hoping for the best. **Developer response:** Thank you for sharing your review. The initial installation and updates will require a wifi connection and should only take a few minutes to download. If you experience any difficulty or have questions please don't hesitate to reach out to our support team for assistance by phone, chat or email: support@unboundmedicine.com ### 4/5 — It's good preview *2016-11-26* I have only preview and it's good summary ### 5/5 — Sweet *2024-12-21* Excellent quick reference! **Developer response:** Thank you for sharing your thoughts about our Pocket ICU app, we are happy to hear you're finding it useful as a quick reference. Thanks again for the 5-star review! ### 5/5 — CCT medic *2021-06-23* Hi. Issues I mentioned earlier have been resolved. Billing through Apple, loading with just more time. Side point, I’ve had Pt’s very recently I needed to confer for guidance. One was young female, on CXR, CT very large mass directly myocardium. Was totally unaware asymptomatic. She sought attention for entirely unrelated issue. Discovered entirely by chance. Another unfortunately more common, pregnant Pt with acute asthma. They definitely didn’t know what they didn’t know. Covid has collected legions of very sick patients in outlying centers, overwhelmed and needing serious support. Previous ED destinations that had pts waiting out their doors & down the street, are getting them seen earlier in satellite ERs while waiting for admit beds to come available. The process is evolving. I appreciate your app, to review previous cases and prepare for plenty that’s new to me. Thanks. **Developer response:** Hello, thank you for reaching out to us. We'll need more information to find your account within our system. Please contact our Support department so we can help resolve the issue you're experiencing. You can contact us here via phone, email, or chat: Phone: 610-627-9090, M-F 9AM-5PM / Email: support@unboundmedicine.com Update 7/1: Thank you very much for your updated comment and review. We appreciate it, and glad you are finding the app useful. Thanks again! ### 5/5 — Go-to Reference : large amount if pertinent data *2020-08-19* ant ## Most praised reviews (4 highest-rated) ### 5/5 — My purchase *2020-07-18* I purchased this app and no information loads. I would deter anyone from buying this, **Developer response:** We regret to hear that you are having a problem with the app. Please contact our Support team so that we may help you access your content. You can call our free live support at 610-627-9090 (M-F, 9AM - 5PM). ### 5/5 — For the cost you should get much more *2019-07-07* The content is good but for the price I expected much more. Unfortunately I was unable to get my money back even after reviewing it for only less than an hour. **Developer response:** Our records show your purchase was made via in-app purchase. Apple does not share financial information of its users. For this reason, any refund requests should be directed to Apple. Users wishing to see the type of content as well as the interface for the app are encouraged to view the free preview that shows the index list of topics covered. ### 5/5 — A Definite Must Have *2018-07-26* I’ve read a lot of different ICU books and I have to say this is the best reference app that I use while on the go for Critical Care (aside from my unbound medicine app, which includes Davis Drug Guide, laboratory, emergency consult etc...). This app is resourceful and straight to the point. It will not disappoint. If you’re a Student or Nurse working in ICU, call unbound and they will give you a discounted price:) ### 5/5 — Don’t buy; It’s a ripoff *2018-03-21* I bought this app thinking it would be a helpful reference tool, but it’s content is very limited. Not good at all, eg. ACLS algorithm are outdated. This app is worth $4.00 NOT $64.00 -it’s a total ripoff! **Developer response:** Hi there, the Pocket ICU app offers a preview where users can view the entire index of the app before deciding to purchase. We regret that you feel the content is limited, and would be happy to contact the publisher regarding any content that you feel is missing or outdated. We encourage you to contact our support team at support@unboundmedicine.com with this information. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*