# Pocket.com.bn — user reviews

> 18 indexed App Store user reviews of Pocket.com.bn by THREEG MEDIA SDN BHD, rated 4.80/5 from 420 ratings.

- Source: https://appshunter.io/ios/app/pocketcombn/id1337571613/reviews
- App overview in markdown: https://appshunter.io/ios/app/pocketcombn/id1337571613.md
- Rating breakdown: 5★ 373 · 4★ 32 · 3★ 4 · 2★ 3 · 1★ 8

## What do users think of Pocket.com.bn?

Overall sentiment: mixed

**Pros**

- 👍 Very convenient to use
- 🚀 Fills a gap in cashless transactions
- 👍 Powerful and easy payment tool
- 🚀 Quick response
- 🚀 Swiftly efficient service
- 👍 Customer convenience
- 👍 Works great, easy to use

**Cons**

- 🐛 Cannot add new membership
- 🐛 App crashes
- 👎 Bad design, looks awful
- 🐛 Server communication error, cannot connect
- 🐛 Cannot press anything, buttons for display
- 🐛 Email verification code incorrect
- 👎 Useless, not working
- 👎 Useless, always error

**Commonly reported bugs**

- Unbinding previous phone issues
- Cannot verify account after ID scan
- App crashes in 17.4 on iPhone 14 Pro
- Server Communication Error
- Cannot add card, buttons unresponsive
- Email verification code always incorrect
- Not working
- Always error

**Most requested features**

- More vendors to join

## Most critical reviews (10 lowest-rated)

### 1/5 — BAD DESIGN

*2024-01-03*

Design please design. It looks awful.

### 1/5 — Server Communication Error

*2023-07-31*

Title says it all. I cannot connect.

### 1/5 — Can’t press anything

*2022-11-19*

Can’t add card. It’s as if the buttons are just there for display. Please fix

### 1/5 — Email verification code

*2022-11-04*

Code sent to email but when entered, it is always incorrect code. Useless

### 1/5 — Useless

*2021-04-13*

Not working

### 1/5 — useless

*2020-07-08*

useless. always error

**Developer response:** We are sorry you had a negative experience using Pocket. We would like to help you in troubleshooting this error, if you could please provide more details. Feel free to email us at support@threegmedia.com if you have any issue.

### 2/5 — Unbinding

*2026-02-28*

I would like to seek your assistance regarding the unbinding of my previous phone from my account.I have carefully filled in all the required details exactly as stated on my IC. However, the system continues to indicate that the information provided is incorrect.I would appreciate it if you could kindly assist me in resolving this matter as soon as possible.

Thank you for your attention and support.

### 2/5 — Verify account

*2024-09-26*

I could not verify my account after the identification card scanned.

### 3/5 — cannot add new membership

*2025-07-16*

cannnot add new membership

### 3/5 — App crashes in 17.4

*2024-03-09*

App crashes in 17.4 iPhone 14 Pro

## Most praised reviews (8 highest-rated)

### 5/5 — Great app

*2026-07-29*

Great app, very convenient. Wish more shops have pocket. but please make it available for non-business accounts

### 5/5 — Convinient

*2026-03-03*

Very convenient to use.

### 5/5 — The roll for a cashless Brunei!

*2024-06-11*

This is a pretty solid app, good job for filling in the gap in cashless transactions here in Brunei! Hope many more vendors join in!

### 5/5 — Easy

*2024-06-06*

Powerful and easy payment tool

### 5/5 — Awesome App

*2024-02-09*

Awesome App with quick response

### 5/5 — Swiftly efficient

*2023-07-01*

Very fast service

### 5/5 — High Five

*2022-01-02*

Pretty much a customer’s convenience!

### 5/5 — It works great

*2020-04-08*

I tried it out today. I had no issues with linking my Baiduri cash card. Easy to use. Hopefully this app will be successful and more vendors will join.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*