# PocketRx - Refill Medications — user reviews > 147 indexed App Store user reviews of PocketRx by Digital Pharmacist Inc., rated 4.65/5 from 12,447 ratings. - Source: https://appshunter.io/ios/app/pocketrx-refill-medications/id1281037910/reviews - App overview in markdown: https://appshunter.io/ios/app/pocketrx-refill-medications/id1281037910.md - Rating breakdown: 5★ 10,334 · 4★ 1,073 · 3★ 371 · 2★ 181 · 1★ 472 ## What do users think of PocketRx? Overall sentiment: neutral **Pros** - 🚀 Convenient to use - 👍 Easy to request refills - 💡 Useful for managing multiple prescriptions - 🚀 Fast and efficient **Cons** - 🐛 App glitches and bugs - 🔍 Difficulty managing/editing prescription history - 🤔 Inconsistent pharmacy integration - 🔄 Repeated login/password issues **Commonly reported bugs** - App crashes or freezes when trying to submit refills - Prescription history and profile information disappearing - Inability to reset password or login consistently **Most requested features** - Add ability to see last refill date and number of refills - Implement push notifications for when prescriptions are ready - Allow users to customize prescription nicknames/labels - Improve pharmacy selection and default to preferred location ## Newest reviews (15 of 147) ### 3/5 — All prescriptions ordered don’t go through! *2026-03-24, version 11.0.2* I have had several times when I reordered 2 or 3 different prescriptions and only one gets ordered. The app says 3 prescriptions are being sent to the pharmacy, but not all go through. Frustrating! ### 3/5 — Disappointed now *2026-03-04, version 11.0.2* I have loved the app. But the last couple of prescriptions I have ordered on this app didn’t get to my pharmacist at Michael’s RX corner in Lovington nm. So I have to call now and make sure they refill my prescription. ### 4/5 — Rx deletion *2026-02-24, version 11.0.2* Generally great app, but need to add the ability to remove old Rxs easily ### 3/5 — Needs work *2026-02-18, version 11.0.2* This app needs work. It doesn’t seem to work with Apple passwords. I had to generate a password and from the password app, but that wasn’t sufficient. I had to add an additional special character to the generated password to be accepted. Then adding a medication was problematic. I entered the number wrong, but couldn’t easily find a way to correct it or delete it. I scanned the barcode next and this didn’t work either. It was rejected when it was submitted. I finally did find a way to modify the number and add a leading zero and remove a trailing zero. I hit the resubmit button and it displayed the same error. I backed out and tried again. This time it worked, but looked like I had submitted it twice. It needs work. ### 2/5 — Tracking *2026-02-01, version 11.0.2* You’re unble to track when/if the meds are taken. ### 3/5 — Site colors *2026-01-26, version 11.0.2* The yellow color on this site makes it very hard to read, especially for older persons. I like to use this site to order my refills, but trying to see the words through the yellow makes it harder to change the RX# when needed. ### 4/5 — Simple and Easy to Use, though it sometimes flakes out *2026-01-10, version 11.0.2* This app works well with my pharmacy and makes it easy for me to keep track of my prescriptions and submit refill requests. It is designed simply and is easy yo use. However, the app is a bit unreliable and sometimes just doesn’t work. But it’s good when it is up and running. ### 1/5 — Refill dates *2026-01-05, version 11.0.2* Why are there not dates of last refills? Would make this process so much easier ### 1/5 — Horrible *2026-01-05, version 11.0.2* This is the worst app that i have ever used! EVERYTHING IS DIFFICULT if it even works at all!! ### 1/5 — Needs Improvement *2025-12-12, version 11.0.2* I can’t figure out what this app does. It doesn’t manage your prescriptions unless you input them, but even then it doesn’t give any option to refill or see any information on them. ### 1/5 — Awful *2025-11-21, version 11.0.2* If I could give it negative stars I would, everytime I try to refill something I always get the same big red X saying they can’t reach my pharmacy ### 1/5 — Uhhh. How? *2025-09-04, version 11.0.2* This is the most obtuse app I’ve seen in a while. And I’ve used apps since the inception of the App Store. Ummm how do I sign up? There’s a sign in. ### 1/5 — Horrible!! *2025-08-20, version 11.0.2* This has to be the worst app I’ve ever tried to use. Did a middle school student design it? Not user friendly. Not intuitive. ### 3/5 — It would be great if *2025-07-13, version 11.0.2* It would be great if the drug store were part of this pharmacy app so it could be used to purchase other items that are off-shelf items that are in the store inventory I guess this is something to think about for the near future. You could start by adding a few of the most popular items to this app for testing purposes. Otherwise, the app is good for emergency conditions like refills and new prescriptions, and anyone or anybody else wasn’t able to contact the store by home landline phones. ### 2/5 — OK but not great *2025-07-09, version 11.0.2* Provides basics but needs to add functionality such as alerts when prescriptions are ready, out of pocket costs, etc. ## Most critical reviews (10 lowest-rated) ### 1/5 — Not good *2026-08-22, version 11.0.2* I was told once i put in one medication the rest would automatically load. It doesn’t ### 1/5 — Just say no *2026-08-13, version 11.0.2* This app simply does not work. At all. ### 1/5 — Unhappy *2026-08-06, version 11.0.2* Will not let me recover password ### 1/5 — No *2026-07-23, version 11.0.2* All of a sudden, this app is wanting me to redo all my credentials is kind of ticking me off, plus I have to redo all my medication’s ### 1/5 — Severely lacking *2026-07-16, version 11.0.2* This app will not list the medications that are currently waiting for pick up or pending pick up. I get text messages that my prescription is ready, but I don’t know which one and it doesn’t tell me. ### 1/5 — Awful app *2026-06-21, version 11.0.2* Not user friendly, can’t find anywhere to confirm credit card details. What is Novant using this poor app - no way older folks are fingering this out. really -Zero Stars ### 1/5 — Led *2026-06-18, version 11.0.2* It will not work for me and I really need this app ### 1/5 — WAY Too Many Issues *2026-06-03, version 11.0.2* This thing is just awful. I need to re-choose my pharmacy every time. Most times it won’t take my refill requests for some reason or another. I call the pharmacy and use their automated system, works 1st time. ### 1/5 — Steve Passmore *2026-04-11, version 11.0.2* This app really sucks it will not let me change password or let in after 100 try’s really sucks ### 1/5 — Bobby D. *2026-02-23, version 11.0.2* Convenient, friendly, I really could go on how great COMMUNITY PHARMACY has treated me and my family over the past 25 years. Highly recommend over any chain pharmacy, such as Walgreens, etc. ## Most praised reviews (10 highest-rated) ### 5/5 — Prescriptions *2025-10-31, version 11.0.2* Love the app. Which it told us somewhere in the app or the email what medicine we submitted for refill ### 5/5 — Great App *2025-10-06, version 11.0.2* This is a great way to communicate with my pharmacy. Much better than previous pharmacy I no longer use. ### 5/5 — Exceptional service from start to finish! *2025-09-30, version 11.0.2* No matter how many times I come in, the service is always excellent. The staff are friendly, professional, and truly care about their patients. They take the time to answer questions, explain things clearly, and make sure everything is right before I leave. It’s comforting to know I can always count on the same level of kindness and reliability every visit. I’m grateful for their consistency and highly recommend this pharmacy to anyone looking for trusted care and service. ### 5/5 — Ochun35 *2025-07-25, version 11.0.2* Excellent ### 5/5 — The app has been working great! *2025-06-23, version 11.0.2* Nothing to complain about, everything works like it’s supposed too, and I’m able to put in my refills a couple days in advance so they are ready on time. I can even leave a note for the pharmacist for any special request. I will continue to use the app with all my reviews. ### 5/5 — Excellent *2025-01-06, version 11.0.2* Very good ### 5/5 — Moultrie Pharmacy *2024-12-27, version 11.0.2* Wonderful ### 5/5 — Prescription refills *2024-10-06, version 11.0.2* Love the convenience of requesting refills online. ### 5/5 — Refills *2024-07-04, version 11.0.2* I love being able to refill my medication with a click of the finger and they are ready. I love Winslette ### 5/5 — So Convenient & EASY!! *2024-05-20, version 11.0.2* Setting up my account & my medications was very easy with step by step instructions. What is even another great advantage - I was able to set up my elderly mother’s along with mine! Great convenience! What would make this app even better, would be text messaging when prescription(s) are ready for pickup. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*