# PocketSmith Sidekick — user reviews

> 122 indexed App Store user reviews of PocketSmith Sidekick by PocketSmith, rated 3.10/5 from 52 ratings.

- Source: https://appshunter.io/ios/app/pocketsmith-sidekick/id1159515083/reviews
- App overview in markdown: https://appshunter.io/ios/app/pocketsmith-sidekick/id1159515083.md
- Rating breakdown: 5★ 18 · 4★ 7 · 3★ 5 · 2★ 6 · 1★ 16

## What do users think of PocketSmith Sidekick?

Overall sentiment: neutral

**Pros**

- 🚀 Great app for managing finances
- 👍 Customizable dashboards and reports
- 🚀 Automatic transaction categorization
- 👍 Feels in control of finances
- 🚀 Comprehensive financial management

**Cons**

- 🐛 App login issues with Google accounts
- 🐛 Inconsistent syncing with bank accounts
- 👎 Limited functionality compared to website
- 👎 Clunky transaction categorization
- 👎 Lacking key features like calendar and forecasting

**Commonly reported bugs**

- Transactions not syncing properly
- Duplicate transactions appearing
- Categorization issues and inconsistencies
- App crashes and freezes
- Incompatibility with certain bank accounts

**Most requested features**

- Google login option
- Ability to manually add transactions
- Custom date ranges for budgets
- Receipt scanning and attachment
- More detailed transaction history and reporting

## Newest reviews (15 of 122)

### 2/5 — Difficult to tolerate much less love

*2026-04-05*

Update: I’ve spent another few hours on this (no idea, probably 15-20 in total now) and I have given up and gone back to YNAB. 

Honestly, it is beyond awful. Maybe, somewhere, there is something in here but honestly I don’t know. I run my own business so would like to think I’m not completely thick but this software makes me feel like the village idiot. 

If you are from YNAB please, please look at reviews online first before you jump as this is honestly one of the most frustrating things I have ever done. 

Original review: 

I’ve moved over from YNAB to PocketSmith and I have to say, so far, so bad. 

I was lured by the promise of bank integration and, in fairness it does this very well. 

That’s probably where the good ends though and the bad begins. Honestly, I’ve been setting it up since what feels like the last age. It takes forever. 

Even after owning it for a couple of months I still am not really close to getting what I want out of it (a budget). 

I’ve got ChatGPT and Claude working around the clock and their standard answer to most things is “yeah, that’s just a limitation of PocketSmith” or “you’ve hit a well known frustration”.

Maybe the mobile app is amazing. Who knows, you have to configure it all on web and I will probably be dead before I complete that. 

If your are on YNAB and thinking “I wonder if it’s worth the pain of moving so I don’t have to manually import transactions?” the answer is “would you jam a rusty knife in your own eye?”. Probably not.

**Developer response:** Thanks for giving PocketSmith a go, Jason - we appreciate you being candid about how the switch has felt. Getting started in PocketSmith can take a bit of groundwork, especially if you’re moving from a different budgeting style and trying to shape it around the way you already manage money. AI tools like ChatGPT and Claude can often send people in the wrong direction. They’re not trained on the ins and outs of PocketSmith, and they can present assumptions as fact, particularly around what is or isn’t possible in the product. We have an excellent dedicated support team, so we’d really recommend reaching out to them at help@pocketsmith.com so they can help you get things configured in a way that works for you. PocketSmith Sidekick was always intended to be a companion to the web-based/desktop app, as the complex functionality can’t be fully replicated in a mobile setting. However we’re fully committed to evolving and improving how we bring PocketSmith to mobile, which you can read about here: https://www.pocketsmith.com/blog/an-update-on-the-future-of-pocketsmith-on-mobile/ Thanks again for taking the time to share this feedback. It’s helpful, and we’re sorry this first stretch with PocketSmith has been such a slog. Please feel free to get in touch if you have anything else you’d like to share.

### 2/5 — App login

*2025-09-09, version 3.5.3*

Web version is great but you can’t login to the app if you use your Google account as your login. Just wanted to update my review and thank you for your response. Unfortunate that Apple forced you into that corner. I’ll figure out how to change my login as I’d like to be able to use the app as well.

### 3/5 — No email log in support

*2025-08-31, version 3.5.3*

Hi, i always log in using my gmail account on the website. However, i saw no gmail log in option on the app. Can you please fix it

### 3/5 — Google Login Option

*2025-08-09, version 3.5.3*

Would be great to have a Google login option so those who have setup an account using Google can use the app.

### 2/5 — Fading patience

*2025-06-24*

Started off well a year ago, but I’m considering moving back to YNAB as their budget logic is far superior and overcomes any pain of manually uploading transactions. PS is a really detailed and comprehensive financial management tool on the website app and the auto import to all our Aus institutions was awesome. Very good for monitoring spending and net worth across multiple or complex financial accounts and assets.  Great customisable dashboards. 
Not great at daily money management of spending which I would think most people are needing assistance with. Recently Aus super has introduced MFA and our data via Yodlee hasn’t synced for a month or two with no apparent solution timeframe and ability to manually update. Not a PS issue I know but it’s one ecosystem to me. 
The new budget rollover feature lacks reasonable logic with previous and current month available budget not making any mathematical sense. It also assumes you will spend every dollar of unused rollover budget this month and calculates the overspend to be the sum of all of these amounts, rather than it being a larger budget to use. 
The app is next to useless now and data seems totally divorced from the website, with duplicate entries and multiple requests to categorise transactions that are categorised on the website. My partner cannot easily access and categorise transactions on her phone which is crucial when dealing with family budgets.

**Developer response:** Thanks for your review, and we're sorry about your experience. We're committed to evolving and improving how we bring PocketSmith to mobile: https://www.pocketsmith.com/blog/the-future-of-pocketsmiths-mobile-applications/ We wish you the best in finding a financial tool that better aligns with your needs and expertise.

### 2/5 — Little more than a balance summary

*2025-05-09, version 3.5.3*

The transaction screen shows all accounts and you can’t filter to a particular account.  The calendar doesn’t show any graphs nor does the transaction screen.  There are so many features missing from this app. Its usefulness is highly questionable.

### 4/5 — Useful but it could improve a bit

*2025-05-02, version 3.5.3*

The budget setting up process should have less clicks in it. But once all is set it’s amazing.

### 3/5 — Good but could be better

*2025-02-22*

I like many features of the platform , but however I find there could be improvements such as an increase of categories of transactions since it’s bit too simple in comparison to my banning apps version.  Also I had technical issues with the linking with certain investment accounts. Also I wish I could do more things on the app that didn’t require web browser. Also wish the arrangement of things on the app was easier to access things rather than trying to find it .

**Developer response:** Thanks for the feedback. We're committed to evolving and improving how we bring PocketSmith to mobile in 2025. Read our recent blog post to learn more, and let us know your thoughts: https://www.pocketsmith.com/blog/the-future-of-pocketsmiths-mobile-applications/

### 2/5 — Disappointing app

*2024-09-22*

The website app looks great but the mobile app is miles behind. I think even having a mobile app is doing you more damage than good. It looks half baked and sends a poor message. I am a long term YNAB user and was looking for something else that looks a bit more modern and has better reporting capabilities. Whilst the underlying system of this product does tick those boxes, not providing a fully functioning app for users is borderline suicide. Who carries a laptop with them? People want to use their mobile device, not spin up a Web Browser.

**Developer response:** We appreciate the feedback. The Sidekick app was always intended to be a companion to the web-based/desktop app, as the complex functionality can’t be fully replicated in a mobile setting. However, we’re always looking at improvements to the mobile experience, so watch this space. If you have any mobile-specific feedback, you can email us at mobile@pocketsmith.com.

### 3/5 — One simple request

*2024-08-20*

The app can be improved by allowing users to set custom periods. I get paid fortnightly so the app is pretty much useless as it only shows me data for a whole month. 

That being said, the webpage works really well on a phone browser so I might just stick with that for now until the app gets better.

**Developer response:** Thanks for your feedback, we’ve passed this onto our Engineering team. The Sidekick app was always intended to be a companion to the web-based/desktop app, as the complex functionality can’t be fully replicated in a mobile setting. However we’re always looking at improvements to the mobile experience, so watch this space.

### 3/5 — Pretty Good Little App

*2024-07-08*

I only wish it could more of the things the desktop application does.
Example 1: When I enter Home Depot in the transaction search box, the app quickly lists all Home Depot transactions but it doesn't give me the total of all transactions it found. The desktop application does.
Example 2: The desktop application allows me to display budgets for any time period. I can pull up This Month, Today, Last Year or any date range I choose. Sidekick only allows me to display the current month.
So, I give the truly awesome Pocketsmith Desktop Application 5+ Stars and Sidekick only gets 3 Stars. I really hope someday the Sidekick Team catches up to the Pocketsmith Team

**Developer response:** Appreciate your feedback. The Sidekick app was always intended to be a companion to the web-based/desktop app, as the complex functionality can’t be fully replicated in a mobile setting. However we’re always looking at improvements to the mobile experience, so watch this space.

### 3/5 — Not the easiest system I came across!

*2024-05-22*

Very good tool but it takes a lot of time to get used to it. Not the most user friendly. The Budget function is quite confusing and it could be further improved. Being a single entry finance system, there is a risk of making errors specially for bank accounts that relies on manual entries. However, overall it is not too bad but there is still lots of room for improvement.

**Developer response:** Thanks for your feedback. Keep an eye out for the continual improvements we’ve got in the works for the app, or if you have any further feature-specific feedback you’d like to share, you can email us at mobile@pocketsmith.com.

### 2/5 — Needs a desktop computer for basic functionality

*2024-05-22*

It’s strange that an app called pocketsmith has an app without a usable level of functionality. You need a desktop size computer to access basic features. Needs to at least have the feature set of Toshl on the app. The rest you don’t need to access more than monthly, so that’s fine on desktop. 

Also, can’t create a budget for different combinations of expenses. Each individual expense type has its own budget.  

Has access to a great range of banks in Australia and has people actively working on the software, so would change in a minute if you could do the basics on the app or even phone sized web.

**Developer response:** We’re sorry that we haven’t met your expectations. The Sidekick app was always intended to be a companion to the web-based/desktop app, as the complex functionality can’t be fully replicated in a mobile setting. However we’re always looking at improvements to the mobile experience, so watch this space. If you have any further feature-specific feedback you’d like to share, you can email us at mobile@pocketsmith.com.

### 3/5 — The website great but the app needs work.

*2024-04-14*

As previously mentioned the website is great but the app needs substantial work if they want to be a contender with any of the larger app developers. Again a lot of the websites functionality is missing here with the app particularly with sorting options, you can’t select individual or multiple banks to view if you are someone who does have multiple accounts this is frustrating. The website also isn’t ideally formatted for Mobile view so you should be using it on a desktop or tablet.

**Developer response:** Appreciate your feedback, Shaun. Our companion app has been built with the web app features that are easily accessible in a mobile environment. If you have any further feature-specific feedback you’d like to share, you can email us at mobile@pocketsmith.com.

### 2/5 — Slow and immature

*2023-08-30, version 3.4.5*

The mobile app is really second-grade: routinely hangs for a few seconds on open, not fully functional (vs web app), ugly, not intuitive. Can not recommend.

## Most critical reviews (10 lowest-rated)

### 1/5 — Trash app

*2025-04-13, version 3.5.3*

IOS app but can’t set up on the app, don’t bother just a waste of time

### 1/5 — Billing model

*2025-02-25, version 3.5.3*

Very sneaky with the way they run this. I do not recommend using them. Product may be okay but the way they bill is questionable

### 1/5 — No update in 8 months

*2025-01-03*

Why no update on 8 months, and no update before that was 2 years ago.

**Developer response:** Our mobile app is designed to be a companion to the full desktop version of PocketSmith, where most of the advanced features and updates happen. That said, we understand how important the mobile experience is, and we have plans to improve the app this year - check out our blog post for more details on what's coming: https://www.pocketsmith.com/blog/the-future-of-pocketsmiths-mobile-applications/ We appreciate your patience and support as we work on making the app even better. If you have specific features you'd love to see, feel free to share them with us!

### 1/5 — No login with Google option in mobile app

*2024-06-05, version 3.5.3*

I can’t use google to login to pocketsmith in the app. Only works for username password logins

### 1/5 — Lacking a lot of features

*2024-02-15, version 3.4.5*

As a paying PocketSmith user I expect a better mobile app from PocketSmith. This app is very basic and limited.

### 1/5 — Not a functional app for Canadians

*2024-01-25*

After paying the ridiculously high price for the subscription, I found out that two major Canadian credit cards that I use will not sync with this app. So it is useless in budgeting and managing my spending.

**Developer response:** For the sake of our customers, we’ve had to adjust how we support Canadians as landscape for automatic bank feeds there has become untenable. All available Canadian bank feeds are still able to be added, but these are offered strictly on an as-is basis. To acknowledge this degraded experience, we offer a 30% to Canadian users. Do get in touch!

### 1/5 — No Google sign in option

*2023-11-21, version 3.4.5*

I signed up on the desktop web version and used my Google account to do 
I pay a subscription to use the Service and unfortunately via the app. There is no Google sign in option only username and password therefore I am unable to use the app which is very frustrating.

### 1/5 — No SSO on mobile app

*2023-09-15, version 3.4.5*

No option to sign in with Google as Identity Provider. I’ve got an account that I created using my gmail but I can’t use that account to sign in on mobile. However it works on my desktop.

### 1/5 — Can’t login with Google

*2023-08-23, version 3.4.5*

The website supports accounts setup using Google’s OAuth, but the app only accepts username & password and so is unusable if you normally login using your Google account.

### 1/5 — Used to be good…

*2022-01-05, version 3.4.3*

Since they migrated to Yodlee account syncing has become inconsistent with constant errors. If accounts aren’t syncing then data is unreliable.

## Most praised reviews (10 highest-rated)

### 5/5 — Great App for managing my finances

*2025-10-31, version 3.5.3*

A great product for having up to date information about my finances. Budgets are easy to set up and manage. I no longer need to manually enter my transactions into a money managing tool such as Money Dancer. Daily checking of all Bank Accounts transactions occur in one app which is great for monitoring any suspicious transactions. A bonus is the product is not US oriented and more suited to our local business environment in Australia.

### 5/5 — Best budgeting App in Australia

*2025-04-15*

I’ve looked at several budgeting apps and, used in conjunction with the website subscription, this is by far the most useful budgeting app I’ve come across. The ability to sync with my Australian bank and set rules on incoming transactions to automatically categorise is very helpful. Using this app, I can easily see where my money is going and can easily navigate through each category to track spending, recategorise individual transactions, and set category rules within the app. 
One bit of feedback - it would be great to be able to set a custom time period within the app like you can on the website. Thank you for a great budgeting solution!

**Developer response:** Thank you so much for your fantastic review! Our team is so delighted that you took the time to write a comment. We love hearing about how PocketSmith is a part of your financial management journey - it sounds like you're a categorisation pro. You can see what we've got planned for the app here: https://www.pocketsmith.com/blog/the-future-of-pocketsmiths-mobile-applications/

### 5/5 — Feel in control of my finances

*2024-07-25, version 3.5.3*

Love that the platform is customisable. Dashboards and reports are great, and good for checking in on over/underspends. I feel more in control of my finances than I ever have. Have recommended to friends and family.

### 5/5 — Great app, but expensive

*2024-07-06, version 3.5.3*

Best finance tracking app I have ever used, after testing out many. Particularly like the forecasting ability. Only down side is it’s quite expense and I don’t know if savings made by using this app and tracking my budget outweigh the cost of actually using the app. The free version doesn’t offer enough to want to use it without a subscription.

### 5/5 — Awesome financial management app!

*2024-01-03*

It is an awesome but underrated app. It covers expense, budget, cash flow, net worth & various things in an uncluttered & flawless way. It’s worthwhile to spend time on the app!

**Developer response:** Thanks so much for your review and support! Our team is so delighted that you took the time to write a comment, it’s much appreciated.

### 5/5 — Great app, works well fantastic finances tracker

*2023-12-09*

Such a great app, it has really helped me turn my spending around.

It links will all of my accounts including my savings accounts & crypto. It neatly records all of my transactions & shows my net worth figure instantly.

I tried lots of other apps before but none have this level of functionality or ease of use. Absolutely recommend for anyone looking for track their spending, set savings goals & increase their net worth.

**Developer response:** We really appreciate your thoughtful review. We’re so pleased that being a part of your financial management journey has had a positive impact. Thanks again for your support!

### 5/5 — Excellent way to keep track of spending

*2023-11-30*

The app is a really quick and easy way to categorise all the transactions that are automatically imported. It also gives you a quick reference to how you are going against your budgets. I find I use this everyday, then check the web for the deeper dive

**Developer response:** Customisation is really important to us so we can help people be productive their money, their way and it sounds like you’re making the most of it. Thanks so much for your review and support!

### 5/5 — Fantastic Tool with Great Customer Service

*2023-07-11*

Had used Pocketbook for years this is SO much better.  great customer service and really a perfect tool for anyone who has many bank accounts.  Has simplified our reporting for Business Activity statements across the various businesses and I can quickly see what is paid. what isn't.   The Dashboards are great.

### 5/5 — Great personal budgeting tool (Browser based)

*2023-02-26, version 3.4.5*

If you are looking for a personal budgeting tool, this is it! Its functionality is just what I was looking for (for the price)…. However…. 

Keep in mind that the main config needs to be done on a web browser, and the web page does not display well on a mobile screen… 

Functionality wish list: 
- Add an option to apply a rule to all history transactions automatically. This would make the mobile app much more user friendly. Having to go into the rule (via a browser) to apply, is very annoying.

### 5/5 — Great for a quick glance

*2022-12-30, version 3.4.5*

I love a pretty app, and this is one of them. It’s perfect for being able to have a quick look at your budget, where the more detailed information is available on the website interface. 

There’s so much information, I find this tool super powerful and am looking forward to learning more about how to utilise all the features to maximise my use from it and better manage my spending and savings.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*
