# Pod Point Home — user reviews

> 108 indexed App Store user reviews of Pod Point Home by Pod Point Ltd.

- Source: https://appshunter.io/ios/app/pod-point-home/id6532604068/reviews
- App overview in markdown: https://appshunter.io/ios/app/pod-point-home/id6532604068.md

## What do users think of Pod Point Home?

Overall sentiment: negative

**Pros**

- ⭐ Simple to use
- ⭐ Obligatory download for charging

**Cons**

- 🚫 Removes functionality from previous app
- 🚫 Unable to set charging schedule
- 🚫 Unreliable charging
- 🚫 Lack of control and customization
- 🚫 Incompatible with other apps
- 🚫 Causes charging issues
- 🚫 Permanently disables old app

**Commonly reported bugs**

- Charger gets stuck in off mode
- Fails to initiate charging
- Interrupts scheduled charging
- Inconsistent with car's charging settings

**Most requested features**

- Add ability to set charging schedule
- Restore functionality from previous app
- Allow reverting to old app
- Provide more control over charging settings

## Newest reviews (18 of 108)

### 1/5 — Abysmal

*2025-10-22, version 1.4.2*

Total rubbish. They have taken away all control. Do not downgrade to this you will regret it. It is obvious that podpoint are not listening as there have been no changes to try and restore options for users. I now need to spend to buy a different charger just so that I can get my car to work with energy tariff. Bye podpoint I won’t be the last.

### 1/5 — Useless

*2025-10-09, version 1.4.2*

Instant regret. Now I have this app it will not let me set a charge outside of my off peak times, telling me I can only charge +55% this is problematic, I want to wake up to a full charge even if it charges past the octopus off peak time of 5:30. Thought I would try it for the incentive and if I didn’t get on with it would just use the old one…It will not allow this!!! Wish I read the reviews first 😢

### 1/5 — Really, really bad

*2025-09-11, version 1.4.2*

Wow this is astonishingly bad. Woke up to find my cat hasn’t charged because of some changes you made which defaulted my charge amount to +20% rather than what it was previously set at of charge to 80%. The new app is terrible and has no menu to try to work out what’s going on. The new metric of top of your battery by a percentage rather than charge my battery to a percentage is incredibly confusing. And it’s not telling me I don’t have enough time in my off peak window to reach the usual level I charge to. Never had that problem before. It’s genuinely one of the worst apps I’ve used. The previous app worked. This doesn’t

### 1/5 — Car now won’t charge

*2025-09-06, version 1.4.2*

Have been using the previous pod point app for 4 years with no issues, prompted to change to this app and now it won’t charge my car at home!  Not sure why but I can’t revert back to the normal app and can’t remove the car to try and re add - frustrated and help centre no good either!!

### 1/5 — New WiFi won’t connect

*2025-09-02, version 1.4.2*

Had new WiFi and all the guidance suggested access 3 dots / WiFi settings.  Not there. Costing me a fortune as can’t set timer

### 1/5 — Terrible

*2025-08-30, version 1.4.2*

Wish I hadn’t downloaded it.  Main app now insists on using this to schedule a charge.  You can only set a stop time and a charge %.  Why can’t I set a start and stop time!!!

### 1/5 — Dreadful

*2025-08-24, version 1.4.2*

Extremely basic app, doesn’t allow full control of the charger, would have rather stuck to using the old app, cannot set me own schedule so missing out on octopus free energy, Podpoint, please let us revert to the old app, of update this app so it’s ½ useful, 0 stars from me

### 1/5 — Don’t install

*2025-08-23, version 1.4.2*

It works and is very basic in terms of features. You can no longer see your charging stats which I relied on. I will be deleting the app until they include the stats for charging at home.

### 1/5 — Appalling

*2025-08-15, version 1.4.2*

Unable to schedule charge as before. Who designed this rubbish? Unable to roll back and now stuck.

### 1/5 — Do not load this app!!!!

*2025-08-15, version 1.4.2*

My charger now does not charge the car. The app does not work.  The old app now thinks the new app is charging the car.  I have no way of charging at home now.  This is a disaster and I see I’m not the only one with this problem now.

### 1/5 — Terrible

*2025-08-10, version 1.4.2*

Thought I’d test it out, but realised you can’t set a schedule. Now I can’t go back to the original app. Don’t bother with this. Wish I’d read the reviews before downloading.

### 1/5 — From good to unusable

*2025-08-09, version 1.4.2*

The original app worked fine. Now can no longer set your own custom charging times by day, or even charge it manually. Syncing with other car makers doesn’t work so won’t let me charge anyway. Just terrible

### 1/5 — New app is shocking

*2025-08-02, version 1.4.2*

I wish I had never downloaded the new app, for the last 2 years I have never had an issue, in the morning I get to the car and find it’s not charged, shocking service, please revert back to the old app

### 1/5 — No functionality

*2025-07-31, version 1.4.2*

I can’t see the benefit of this app. I’ve lost the ability to specify times of charging and it does nothing. Why do I now need two apps when one (sort of) worked before?  I don’t go near public podpoint chargers because they almost never work

### 1/5 — Awful

*2025-07-10, version 1.4.2*

Doesn’t work

### 1/5 — Crab

*2025-07-09, version 1.4.2*

Absolutely crab there’s no a simply function like schedule the charging time

### 1/5 — No clue on how to control charging

*2025-07-08, version 1.4.2*

When plugged in and set schedule, the charge doesn’t begin at the start time. There’s no way to view how much electricity and when was charged. No user guide

### 1/5 — Not functional and doesn’t work

*2025-07-06, version 1.4.2*

The App is not functional and simply does not work. Very poor to roll this out in this state.

## Most critical reviews (10 lowest-rated)

### 1/5 — Awful app

*2026-01-07, version 1.4.4*

This is a terrible system. I can only charge by using noose button.
It doesn’t recognise that we have two electric cars, doesn’t recognise when car has plug attached.
Please let me use old app which had it’s faults but nothing like this “upgrade”😢☹️

### 1/5 — A great leap Backward

*2025-12-20, version 1.4.4*

Dave#1

### 1/5 — Worst app ever

*2025-12-14, version 1.4.4*

Shockingly bad do not upgrade from old app

### 1/5 — Backward step from old app

*2025-12-06, version 1.4.4*

There is no way to set the charging to occur at specific times. It’s so much less flexible than the old app. I don’t understand why they’ve changed it - it’s extremely frustrating as I’m instead resorting to manually setting timers and reminders on other apps for me to then manually turn the podpoint on and off. Absurd. I bought the podpoint years ago because the supposed benefit was that software improvements could be continuously pushed to it - I thought that meant the overall experience would get better, not worse.

### 1/5 — POD point

*2025-11-30, version 1.4.4*

Not as good as old app, with time settings. Can’t get rid of it and reset original app. Do not use! 
Can someone at pod point sort this app out!

### 1/5 — Useless!

*2025-11-25, version 1.4.4*

The app isn’t working at all. The charging schedule is a joke! It starts charging at random hours even out of the scheduled charging time!

### 1/5 — Downgrade on original app

*2025-11-22, version 1.4.4*

Very basic app with no ability to control time you want to charge. Old app much more useful

### 1/5 — Flaky

*2025-11-11, version 1.4.2*

Sometimes it works, sometimes it doesn't. My charger worked perfectly well with the old app for years. Not impressed!

### 1/5 — Awful App

*2025-11-07, version 1.4.2*

Less functionality and can’t even amend my charge schedule. Charging has been spinning for hours so I’m unable to charge my car.

### 1/5 — Worse app

*2025-11-02, version 1.4.2*

Really struggling with this app. We have two EVs and it can’t distinguish between the two so never knows charge level required. Automatic time to charge doesn’t work and still have to use old Podpoint app to do any charging other than the cheap rate timed option. I want to be able to plug in, tell it what charge I need and the time I need it - this app fails woefully to achieve this! And don’t get me started on the fiasco of preconditioning which throws the charger into a flat spin of error messages!

## Most praised reviews (8 highest-rated)

### 5/5 — Been 100% working for me

*2025-06-08, version 1.4.2*

Working really well 
Been great to see what car charged at start is at plug in great not to have to work out each what time to charge for and worry is it charging enough for next day 
Only thing wish is to be able to change what % to stop charging at but told to change on car but I have Peugeot 208E and can’t change a thing

### 5/5 — Pod point home

*2025-06-08, version 1.4.2*

Just downloaded so simple to use much easier than the main pod point app

### 5/5 — OK App

*2025-05-05, version 1.4.2*

Obligated to download to charge the car. Easier to use. Though I entered my cars make and model, I did not link my car. I will just control my charging percentage using my car’s app, thanks.

### 5/5 — Poor interface

*2025-04-26, version 1.4.2*

Need to bump charge in order for Octopus app to set schedule. Can only charge to 80% even if car and electric supplier app are set to 100%.
Unable to roll back install even if I remove Pod Point Home it still says in the Pod Point app that it’s managed by the home app!

### 5/5 — Works perfectly

*2025-04-23, version 1.4.2*

Not understanding the negative reviews it does exactly what it advertises it can do!

My only issue was i was offered £25 to try it and so far no mention of how to claim it

### 5/5 — No % option

*2025-04-02, version 1.4.2*

Why can’t I set the charging to stop at 80%. Absolutely pointless app!

### 4/5 — Less customisable than the old app

*2025-10-26, version 1.4.2*

The app has some good features, it tells me how much percentage charge it will add and it automatically charges in my off peak window. What I do not understand is why I cannot override this? If I need to charge to a specific percentage and it’ll take say one hour more than my off peak window I cannot do this automatically without having to manually start charging. Surely this is something you need to look at because the old app allowed this easily.

### 3/5 — Works but can’t adjust or fine tune

*2025-07-07, version 1.4.2*

Works great but won’t let you amend any of the settings. Got a long drive the following day and want to charge to 100% at home? Sorry will only charge to 80% even though the car is set to 100%. 
Would uninstall and go back to old app but apparently once you use this one you can’t change back.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
