# Point Pickup Driver

> Driver app for same-day local retail deliveries, offering flexible scheduling and predictable earnings. (iPhone/iPad app by POINTPICKUP.COM LLC.)

- Source: https://appshunter.io/ios/app/point-pickup-driver/id1444146485 (this page in markdown: same URL + `.md`)
- Developer: [POINTPICKUP.COM LLC](https://appshunter.io/developer/993198142)
- Category: Utilities, Travel
- Price: Free
- Rating: 4.36/5 from 15,608 App Store ratings · 59 written reviews indexed
- Age rating: 4+
- Requires: iOS 13.0 · 112 MB
- Languages: English, Spanish
- Released: 2018-12-21
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/point-pickup-driver/id1444146485/reviews.md

## What is Point Pickup Driver?

We invite you to come deliver with us!

Point Pickup Technologies, Inc., is a quickly growing enterprise same-day delivery company that provides an exciting new driver model for last-mile delivery that is being used by the country’s largest retailers. 

Drivers prefer Point Pickup’s highly popular Micro DriverNetworks™ because they offer predictable jobs delivering from the same top retail stores to customers’ homes in their local neighborhoods. Drivers can plan their own daily schedules and routes (not Point Pickup!) while receiving work on a consistent, daily basis.

Home deliveries can include grocery, liquor, general merchandise, pharmacy and much more.  

Drivers can see what they will earn before accepting delivery requests and will receive 100% of tips! 

At Point Pickup, we care about our drivers!

Learn more about why drivers are joining the Point Pickup Team by visiting our Driver Hub: www.pointpickup.com

## Key features

- Same-day delivery jobs
- Flexible scheduling and routing
- Deliver from top retailers
- Predictable daily work
- See earnings before accepting
- Keep 100% of tips

## What do users think of Point Pickup Driver?

Overall sentiment: negative

**Pros**

- 👍 Decent way to make extra money
- 🚀 Easy sign-up process
- 💡 Flexible scheduling

**Cons**

- 🐛 Buggy app with frequent crashes
- 💰 Decreasing pay rates over time
- 🤖 Poor customer support and communication
- 🔒 Concerns about account deactivation/suspension
- 🚗 Mileage/distance issues with orders

**Commonly reported bugs**

- Orders disappearing from history
- Incorrect mileage/distance calculations
- Payment issues and missing tips

**Most requested features**

- Allow stacking of orders
- Provide visibility of delivery addresses before accepting orders
- Improve in-app navigation and route optimization
- Enable direct communication with customers

## Recent user reviews (10 of 59)

All indexed reviews: https://appshunter.io/ios/app/point-pickup-driver/id1444146485/reviews.md

### 2/5 — Employees adding “rules” to try to make it harder to just drive to location and pick up order

*2023-12-08*

This app is pretty simple drive to location and pick up the order, but instead a Walmart employee (boaz, AL)keeps trying to add “rules” and has threatened to stop allowing me to make a delivery, which I don’t understand why this lady is so stuck on not doing her job, instead she is stuck on me, the parking spaces are available, and her new rule this week is “park next to the door” , I’m parking at any available parking spot, and I don’t mind parking closer but she doesn’t have a reasonable reason, her excuse is “we are scared “ , scared”! of what I’m the one driving out to do the deliveries, and the spot is 3 steps farther then the rest (so not much more) and this is the reason that I can not take her seriously because she has a problem with everything, and threatening to not allow something that she only an employee for, just makes this situation even worse, I’m doing my part why is it so difficult for her to “just bring order outside”, and if she wants to be “scared” bc it’s nighttime then she needs to take her concerns to Walmart, I do understand that I look like I can fix anything, but it should not be up to me to fix all her personal issues, or she should get another job, I have to handle my own problems, I’m not walking around blaming everyone, so why does she feel as if she doesn’t have to handle her own issues…

### 5/5 — Slavery

*2023-11-25*

Very bad unprofessional, lazy rude agents…Pablo,Luis, Melany the worst of all she very racist also, Ervin. These agent are very unprofessional and have no idea have driver are going through it just to make a living. The agents are always in a rush when u reach out to them. They end the conversation after the first question. They are always in a rush and do not even solve your request. Drivers drive so many miles to the store just to deliver $7 order. Due to distance and weather conditions, winter they need to go get the store right away..and u get there the app settings unassign the order from drivers. They are very insensitive and inhuman business corporations who have no regard for hard working drivers with dedication. You end up delivering to a customer 17 miles 25 mins away. When you have current order due in few mins, you gonna be late for 20 minutes to the store they unassign from the driver and give someone else whiles you are already on your way and that reason you waste your gas and miles on your car. Agents do not respond on Black Friday whiles orders available on the app. Poor app design and lack of quality…completed orders still show on the app only for driver to drive 14 mile pickup only for orders lost orders. They only pay $6 for and 0 dollars on deleted orders . Drivers pick order instead for app to mark “order in queue “ they take order from drivers  , to not care whether u have to buy gas or any emergencies,

### 2/5 — App stopped sending orders

*2023-09-02*

This app was working the first 2 months of me delivering orders then about a week ago an agent told me their system crashed. After that day i never received anymore orders from no Walmart in none of the local areas. I sent over 5 emails no response. I even spoke to another representative who always messages me at times to send orders for me to pick up and that representative said they were unable to send anymore orders when he/she tried to. We both knew the problem was on their end. The representative I messaged also sent multiple emails to have someone at the company look into the problem but no response at all. I spoke with multiple other drivers and they were able to receive orders all day. I've worked hard for this company and this is how I've been treated. Nobody told me I'm fired and the rep I messaged said my account is still active and ready for orders but no orders are being sent. Put me in a bad situation because I used this company to work to pay my bills and take care my kids but they have ignored me for over a week with no help to fixing my issues so I'm now having to find another job. There is no number to ever speak with anyone only emails, which they obviously don't check often. Make sure you have a backup plan when working for this company because one day your account may not work and you will get no help fast that's for sure.

### 4/5 — Addresses

*2023-08-29*

I would like for point pickup to bring back being able to see the address before you accept the order. I don’t get how it’s for customer safety when your still going to see the address once you pick up the order, keep in mind you can still see the address for the Lowe’s and BJ’s order not the shop rite order which is most busy, what’s the difference in the stores or customers? If we are able to pick whatever order we want we should be able to see the address. I believe ppu did this because they know people don’t want to deliver to buildings for the same pay, buildings are more work, you have to sign in take the elevator or sometimes steps. So for building orders it should be higher pay or we should be able to leave it in the lobby with the receptionist since customers do track and can see when we are coming. Across the board pay should be higher cause we have to deal with paper bags or no bags at all, and let’s not forget the customer that has no consideration for the driver who’s delivering their groceries, the customer may live in a building or not and they order 4+ cases of water ppu needs to put a limit on the amount of cases of water one customer can receive and or add extra fees to deliver multiple cases of water.

### 3/5 — Too many changes and not the right ones

*2023-08-04*

This app was a good platform to make some money.I found the app to be simple to use and convenient. Now I’m seeing the mileage of deliveries are off and I have my radius set for 10 miles only and sometimes the delivery will be so far and it’s only $8. I found it convenient when it showed the address for the drop off location before hand and now with the update you can no longer see the drop off address and that made me feel safe and secure knowing where I was going before hand and giving me a right to pick my orders and now you have no clue where you are going and sometimes the orders are huge with several cases of water and you have to go to an apartment complex and the money just isn’t worth it. Point pickup please put the drop off location back and make the app more convenient especially when someone is doing 2 orders at once or fixing the gps location because it’s not accurate and that’s why I liked seeing the address before hand so I can put the right address in.

### 3/5 — Could use improvements

*2023-06-26*

Customers never tip. Which is pretty messed up when Instacart orders from these same stores always tip and the items weigh a fraction of the items that go through Point Pickup. 95% of orders are Sams club or Walmart. But oddly enough I have to drive 45 minutes out to the nearest store because orders are never offered at the stores near me. It has the option to go offline but it doesn’t work because I still get notifications even though I’m not supposed to. Stores don’t give their shopping criteria in app and may as well make things up. I’ve done Sams Club plenty of times. Went to a different location for a change of pace, and they had all these ridiculous rules. You can’t use their restroom, have to show ID to get the order, can’t have a helper. Literally none of the other stores I’ve picked up from over the past few years have had a single one of these rules. Ironically they still allowed me to take the order after saying I was breaking their rule about having someone with me.

### 4/5 — Pretty good source for income

*2023-06-04*

I’ve been running this since July after walking out of warehouse work (too much drama). Running this & a few others together usually gives me full days of work. If you find your groove you can definitely make bills with it. App has definitely been improving steadily in just the past 6 months. Saved me from going under & gave me a new path, thanks! ( As always…know where your going, be aware of your surroundings, carry supplies to optimize routine…routers can NOT be aware of your area conditions so be proactive). Dispatchers are pretty quick, friendly & helpful. (& can sometimes get u to laugh on stressful days lol). 👍🏼👍🏼….
**UPDATE**
So I went from doing steady work for them & a few others (& making a good living), to suddenly NOTHING….😏. I don’t know why but there were at least 3 Walmarts under 10 miles & now there’s been nothing in this area on board in weeks! Wish we’d get a heads up if losing contracts…I’m now about to become homeless in my 50’s for the 1st time in my life! 👍🏼😖

### 1/5 — Absolute last resort

*2023-04-16*

If you’re desperate, you can try this junk.  App is terrible.  Not user friendly.  Jobs are all lower paying than comparable apps.  They don’t like to pay you.  I delivered an order, took pictures in the app after delivery, customer signed for order.  After marking as complete and leaving, the order disappears from my history.  Since the photos don’t save to your phone, you have no proof you delivered it.  You need to screen shot everything you do because at least half the time, you’ll need to contact support and prove you delivered the order.  They can’t make a working app so it’s on you to fix it.  Then they only respond to your email about half they time.  Message them during business hours and you get an automated response saying contact us during business hours.  Then it lists the business hours which is during the same time they sent the email back to you.  All the time wasted jumping through extra hoops to try to get them to actually pay you is maybe half of minimum wage.

Company is highly unprofessional.  Jobs are low paying.  No sane person would associate with these people.  If you want to actually make any money, there’s plenty of other driver apps.

### 3/5 — I’m not 100% sold

*2023-04-13*

So at first the app was paying decent. But then I see what other drivers were referring to when they would tell me that suddenly their payout amount would decrease. I didn’t work for a week due to a family emergency. Then I checked then app only to the see the payout amount decreased from 5 days prior. Now the decrease was not due to a payout. Nope! The payout amount had already taken place and the tip I was supposedly waiting to clear was suddenly gone. So idk why the app is doing this. But I can say this if the app sends me a report saying I made more money then I received and the government goes by that then I’ll be annoyed. Also there should be a way to contact the customer before hand. Like text and open chat that is only accessible during handling the customers order. I can’t tell u how many times a customer doesn’t pick up the phone or worse the phone #’s aren’t working due to the app using a masking # system that doesn’t work with all service carriers. It’s frustrating to not be able to chat via instant messenger to communicate with the customer. It’s why I’m using this app less and less and I just started a month ago. SMH

### 1/5 — Deactivated account

*2023-02-02, version 1.25.4*

My account was deactivated for inactivity. I ended up getting a super demanding job and wasn’t able to do it. I contacted them to have it reactivated and have gotten only response. My drivers license was blurry in the picture I sent so that told me to send another picture and they’ll reactivate it, cool I sent the picture, no response. I called the number and there’s no one to talk to, I chatted in over 5 times, I emailed almost 10 and I’ve gotten no response. I’ve done spark, instacart and favor and NEVER have it ever been this difficult to get in contact with someone. I don’t know if maybe they don’t have anybody in the call center or they just don’t care about the people keeping their company running but this is the worst delivery company to work for. Guess I’ll stick with instacart because unlike point pick up at least I can get in contact with someone there.

## Frequently asked questions about Point Pickup Driver

### What does the Point Pickup Driver app do?

The Point Pickup Driver app connects drivers with same-day delivery opportunities from major retailers. It allows drivers to find and accept delivery jobs, manage their routes, and track their earnings for local deliveries.

### How does the app help drivers earn money?

Drivers can see their potential earnings before accepting delivery requests and receive 100% of customer tips. The app facilitates consistent, daily work from top retail stores, offering predictable income.

### Can I set my own schedule with this app?

Yes, drivers have the flexibility to plan their own daily schedules and routes. The app provides opportunities for predictable jobs, allowing drivers to manage their work around their personal availability.

### What kind of items can I deliver?

Deliveries can include a variety of items such as groceries, liquor, general merchandise, and pharmacy products. These are typically home deliveries within the driver's local neighborhood.

### Is there a cost to use the Point Pickup Driver app?

Based on the provided information, the app is free to use for drivers. There are no mentioned costs associated with downloading or operating the app, and it does not feature in-app purchases or advertisements.

## Version history (last 5 releases)

### 1.25.20 — 2024-02-05

Updated Available Orders presentation, sorting, and filtering treatment.  Added greater radius options for working area.

### 1.25.19 — 2024-01-17

Enhancements to show countdown timer on orders that must be claimed within a certain amount of time.  Also includes bug fixes for a maps issue and, Big and Heavy deliveries.

### 1.25.17 — 2024-01-03

Changes to support additional Big and Heavy delivery types

### 1.25.16 — 2023-10-30

Enhanced Proof of Pickup photos functionality to allow the capture of multiple photos

### 1.25.15 — 2023-10-23

Changes to vehicle type selection on driver signup

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## More apps by POINTPICKUP.COM LLC

- [GigPoint - Earn money & enjoy](https://appshunter.io/ios/app/gigpoint-earn-money-and-enjoy/id1590973773)

All apps by POINTPICKUP.COM LLC: https://appshunter.io/developer/993198142

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*
