# PointBank Mobile Banking

> Mobile banking app for checking balances, transfers, bill pay, and check deposits. (iPhone/iPad app by PointBank.)

- Source: https://appshunter.io/ios/app/pointbank-mobile-banking/id1593256211 (this page in markdown: same URL + `.md`)
- Developer: [PointBank](https://appshunter.io/developer/482189563)
- Category: Finance
- Price: Free
- Rating: 4.30/5 from 473 App Store ratings · 64 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 154 MB
- Languages: American English
- Released: 2021-11-12
- Data updated: 2026-09-09
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pointbank-mobile-banking/id1593256211/reviews.md

## What is PointBank Mobile Banking?

Start banking wherever you are with the PointBank Mobile Banking app!  Available to all PointBank online banking customers.  PointBank Mobile allows you to check balances, make transfers, pay bills, and make deposits.  


Available features of the PointBank Mobile app include:



Accounts
- Check your latest account balance and search recent transactions by date, amount, or check number.



Transfers
- Easily transfer cash between your accounts.



Bill Pay
- Pay and schedule your bills on-the-go via your mobile device.



Check Deposit
- Easily deposit checks on-the-go.

## Key features

- Check account balances
- Search recent transactions
- Transfer funds between accounts
- Pay and schedule bills
- Deposit checks remotely

## What do users think of PointBank Mobile Banking?

Overall sentiment: mixed

**Pros**

- 👍 Simple and to the point
- 👍 User-friendly and easy to use
- 👍 Great app
- 👍 Love the convenience
- 👍 Easy to navigate
- 👍 Updates are wonderful and helpful
- 👍 Clean new design
- 👍 Easy photo deposit and fund transfer
- 👍 Intuitive interface
- 👍 Awesome

**Cons**

- 🐛 App is clunky and illogical
- 🐛 Outdated feel
- 🐛 Not enough features compared to competitors
- 🐛 Login issues and frequent logouts
- 🐛 App needs work on loan side
- 🐛 Alerts repeating unsettlingly
- 🐛 Font extremely small
- 🐛 Transactions not accurate
- 🐛 Loyalty feels one-sided now

**Commonly reported bugs**

- Alerts repeating with no end
- App kicks user out with login credentials
- Constantly forgets login and password
- Face ID is inconsistent
- App doesn't remember login info
- Notifications only go to email, not app
- App fails to load, error mode for months
- Login issues, cannot log in
- Newer iPhones don't support Face ID
- Doesn't show remaining balance after transactions

**Most requested features**

- Add Zelle functionality
- Add bill pay
- Add external transfers
- Automatically pre-fill loan payment due amount
- Fix screen turning issue
- Add daily transfer option back
- Add payment notifications for every transaction
- Add ability to rename accounts
- Add ability to view statements on the app
- Add Face ID support for newer iPhones
- Add alerts for deposit clearance

## Recent user reviews (10 of 64)

All indexed reviews: https://appshunter.io/ios/app/pointbank-mobile-banking/id1593256211/reviews.md

### 5/5 — Great Features

*2026-08-24*

It’s great navigating between accounts, use of Zelle. Card controls and transfers.

### 2/5 — It’s ok but needs work.

*2026-08-11*

New update, new review! 

Ok, so the new update is kinda cool! But no new stars. Lots of new features just takes time to get used to! I would give it more stars if they would add daily transfer back to the list! They offer a dozen different transfer options but not daily anymore. I now get fraud text & calls! Alerts on mobile deposit acceptance and clearance works again!!! (I was signed up for them but never got them) We also have a business account and have gone thru all the steps to make it a “business free checking” but still charged a monthly fee. We give up at this point, we’ve done everything asked and still charged monthly. We opened our first account with PB in Aubrey in 2000, when loyalty was mutual. Now it feels very one sided. 

Can you please reconsider daily transfer into savings, please?

### 1/5 — Problems

*2026-07-18*

This app is constantly having issues. Over and over again I find myself unable to log into my accounts because the app is messing up. I find this very annoying. If I’m keeping my money in your bank the least you can do is have a functioning app that allows me to log in and have access to my money

### 5/5 — Love it!

*2026-06-26, version 6.0.0.17007*

Easy to use and the new design is cleaner.

### 5/5 — Great

*2026-06-26, version 6.0.0.17007*

Makes my banking easier

### 3/5 — Needs improvement

*2026-06-26, version 6.0.0.17007*

I liked the old app better, ever since the updates it takes me twice as long to log in, it doesn’t memorize my username and when I push the password stuff on my phone, it changes my username to the first letter of it, then I have to do it again just to log in.

### 3/5 — Identifying deposits

*2026-06-25*

Compared to other banking apps I have used, I would like to have credits in a different color than debits which would make them easier to identify. The minus sign is too small on a phone screen.

### 5/5 — Customer

*2026-06-25*

The Bankers and Tellers at Point Bank in Denton ALWAYS treat me like I’m their ONLY customer! They continuously go above and beyond in customer service and that is why I stay with PB! I travel a lot and I really appreciate the Zelle ability and being able to transfer funds from one bank account to my Point Bank account. Point Bank, WILL ALWAYS be our Primary Bank! Their services just get better and better!

### 2/5 — User since 2012

*2026-06-19, version 6.0.0.17007*

Every update becomes less user friendly. Also, my biometric sign in flops out 3 out of 5 times.

### 5/5 — No complaints

*2026-04-24*

Very simple and to the point.

## Frequently asked questions about PointBank Mobile Banking

### What can I do with the PointBank Mobile Banking app?

The app allows you to perform essential banking tasks such as checking your account balances, viewing recent transactions, transferring money between your accounts, paying bills, and depositing checks remotely. It provides a convenient way to manage your finances on the go.

### Is the PointBank Mobile Banking app free to use?

Yes, the app itself is free to download and use. However, you must be an existing PointBank online banking customer to access its features. Standard banking fees may still apply depending on your account type and the transactions you perform.

### How do I deposit a check using the app?

The app features a check deposit function that allows you to deposit checks remotely. You will typically need to take clear photos of the front and back of your endorsed check through the app. Follow the on-screen instructions for a smooth deposit process.

### What are the requirements to use the PointBank Mobile Banking app?

To use the PointBank Mobile Banking app, you must be an existing customer of PointBank and have an active online banking account. You will also need a compatible mobile device with internet access to download and utilize the app's features.

## Version history (last 5 releases)

### 6.0.0.18645 — 2026-08-25

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

### 6.0.0.17803 — 2026-07-14

We are continually working to deliver an exceptional user experience within the app. This release contains fixes and improvements. Turn on auto-updates to ensure that you always have the latest version.

### 6.0.0.17007 — 2026-06-15

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

### 6.0.0.16221 — 2026-05-18

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

### 6.0.0.15463 — 2026-04-14

This update contains bug fixes and performance improvements. We are continually working to deliver an exceptional user experience within the app. Turn on auto-updates to ensure that you always have the latest version.

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## Related topics

[denton county](https://appshunter.io/ios/topics/denton-county)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*