# PointClickCare CRM

> Medical CRM for managing resident referrals and move-in processes. (iPhone/iPad app by PointClickCare.)

- Source: https://appshunter.io/ios/app/pointclickcare-crm/id1094133236 (this page in markdown: same URL + `.md`)
- Developer: [PointClickCare](https://appshunter.io/developer/372535083)
- Category: Medical, Health & Fitness
- Price: Free
- Rating: 2.90/5 from 7 App Store ratings · 2 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 12 MB
- Languages: American English
- Released: 2016-04-01
- Data updated: 2026-08-13
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pointclickcare-crm/id1094133236/reviews.md

## What is PointClickCare CRM?

PointClickCare's CRM Solution provides a truly unified view into every aspect of a potential resident, throughout the pre-admission and move-in process. It ensures that residents are placed at the right location according to their preferences and care delivery needs. It also enables providers to centrally manage their resident referral pipeline, eliminate the duplication of effort and manual paper-based processes, and provide better information to support decisions regarding marketing efforts. This in turn, helps organizations nurture and retain new resident populations and ensure occupancy levels remain optimal.

Key benefits include:
- Anytime, anywhere real-time access to lead information, for efficient marketing efforts, faster decision making and better business continuity
- Reporting capabilities that help drive insight to customer pipeline and referrals from key accounts
- Streamlined workflows to help manage sales activity
- Reduce potential data errors by using a single-source of information by eliminating manual duplicate efforts
- Simplify the resident move-in process by capturing and accessing vital resident data prior to move-in including contact, insurance, placement, account information as well and attached documents.

## Key features

- Unified resident view
- Referral pipeline management
- Streamlined move-in process
- Real-time lead information access
- Reporting and insights
- Reduced data errors

## Recent user reviews (2 of 2)

All indexed reviews: https://appshunter.io/ios/app/pointclickcare-crm/id1094133236/reviews.md

### 1/5 — Can’t See It!!

*2025-10-15*

This is my employer’s preferred way of tracking my activity and this would be a wonderful app to have instead of carrying my paper planner with me, but this is not practical at all. You cannot adjust the color in the app and there are black boxes with type in them that you can’t even see because the text is also black/grey. This is not user-friendly but could be an amazing tool if you took into account what anyone in your target audience actually needs. Looks like I will be using my paper planner after all.

### 2/5 — Can’t see text options.

*2023-09-22*

The text is black and cannot be seen with a black screen. Can’t even find the setting to change the color scheme. Please update.

## Frequently asked questions about PointClickCare CRM

### What is PointClickCare CRM used for?

PointClickCare CRM provides a unified view of potential residents to streamline the pre-admission and move-in process. It helps manage referral pipelines, reduce manual data entry, and improve marketing decisions for healthcare organizations.

### Is PointClickCare CRM free to use?

Yes, PointClickCare CRM is available for free. The application does not have any associated costs for download or basic usage.

### What devices does PointClickCare CRM support?

PointClickCare CRM is compatible with iPhone, iPad, and iPod devices. This allows for flexible access across various Apple mobile devices.

### How often is PointClickCare CRM updated?

The latest version of PointClickCare CRM is 2.7.0, last updated on October 16, 2025. This indicates a recent update, suggesting ongoing development and support.

### What is the age rating for PointClickCare CRM?

PointClickCare CRM has an age rating of 4+. This means it is considered appropriate for users aged four and older.

### Does PointClickCare CRM have ads?

No, PointClickCare CRM does not contain advertisements. Users can expect an ad-free experience while using the application.

### What kind of reporting does PointClickCare CRM offer?

PointClickCare CRM offers reporting capabilities designed to provide insight into the customer pipeline and referrals from key accounts. This helps drive informed marketing efforts and business decisions.

### How does PointClickCare CRM help with resident placement?

The application ensures residents are placed at the right location according to their preferences and care delivery needs by providing a unified view of resident data. This facilitates better information for decision-making.

## Version history (last 5 releases)

### 2.7.0 — 2025-10-16

We're updating our platform's look and feel to better support our mission of helping providers deliver exceptional care, reflecting our ongoing commitment to enhancing your experience.

### 2.6.0 — 2024-12-03

Bug fixes

### 2.5.0 — 2024-09-16

Security improvements and support iOS 18

### 2.4.0 — 2021-02-11

Single sign-on will be on by default if used by your organization. If this is not used, you will go to the regular login screen.

### 2.3.0 — 2020-06-02

- Mobile SSO 
- More granular access to security functions: adding new resident contacts and new professional contacts are two different permissions
- Ability to create activities against an account or lead without having Add/edit access to accounts or lead

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## More apps by PointClickCare

- [PointClickCare Point of Care](https://appshunter.io/ios/app/pointclickcare-point-of-care/id628113318)
- [PointClickCare ChartPic](https://appshunter.io/ios/app/pointclickcare-chartpic/id888069580)
- [Practitioner Engagement](https://appshunter.io/ios/app/practitioner-engagement/id888466046)
- [PointClickCare Skin and Wound](https://appshunter.io/ios/app/pointclickcare-skin-and-wound/id1073855679)
- [PointClickCare Companion](https://appshunter.io/ios/app/pointclickcare-companion/id1367671821)

All apps by PointClickCare: https://appshunter.io/developer/372535083

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-13.*