# PointClickCare Point of Care — user reviews > 29 indexed App Store user reviews of PointClickCare Point of Care by PointClickCare, rated 2.80/5 from 98 ratings. - Source: https://appshunter.io/ios/app/pointclickcare-point-of-care/id628113318/reviews - App overview in markdown: https://appshunter.io/ios/app/pointclickcare-point-of-care/id628113318.md - Rating breakdown: 5★ 28 · 4★ 11 · 3★ 13 · 2★ 9 · 1★ 37 ## Newest reviews (9 of 29) ### 2/5 — Font size *2024-03-16* The font size doesn’t change in spite of changing it in setting of the iPad. Having option to change font size will help to read things clearly on different screen sizes. ### 2/5 — Can’t login *2023-09-28, version 1.13.3* This app used to be really great. You could chart on the go if your facility computers were all taken by the LPNs or RNs and now you can’t login at all. It was quick chatting and very organized. Now it tells me to contact my administrator. Please fix it!! It saved me so much time! ### 2/5 — Only 4 CNAs *2022-11-09, version 1.13.1* I was very excited about this app until I discovered that it would only let me chart as a nurses’ aide. I tried to change my position to licensed nurse and even tried ALL positions without success. There is no way to access the eMAR or TAR and no way to write progress notes. Helpful for nursing assistants. Useless for nurses. ### 1/5 — Will not let me log on the app *2022-01-27, version 1.13.1* I am able to login on the website with no problem but on the app it says I need to reset my password. I did get my password rest but the only place I have an issue logging into is the mobile app. ### 1/5 — Aggravating *2021-06-19, version 1.12.0* Keeps closing in the middle of charting! Fix this please ### 1/5 — Log in *2021-04-10, version 1.11.0* I was able to use the app until y’all changed the login ### 1/5 — Doesn’t work *2019-06-07, version 1.8.0* Everytime I open the app it says my location is not valid. ### 2/5 — Would be 5 quit working *2018-09-19, version 1.8.0* Was great for a couple weeks then it started saying wrong url ### 1/5 — MD *2018-05-19, version 1.8.0* For the last four weeks, every single order signing gets a pop up to review the app except you can not sent it due to wrong URL address. You can’t skip it and so every single order you sign, you have to hit no button for the requested review. Very annoying and since it’s been weeks, it means the developer are not following up on it!! Please fix it!!! ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst App Ever *2026-08-11, version 1.13.5* It won’t let me login for some unknown reason but when I’m at work I login just fine 🤦🏽‍♀️😤 ### 1/5 — Horrible *2026-06-24, version 1.13.5* I can’t even login and keep hitting enter and it doesn’t work ### 1/5 — Why does it crash when I try to chart transfers *2026-04-25, version 1.13.5* Idiotic ### 1/5 — Login won’t work *2026-03-06, version 1.13.5* Even though I know my login information, the login system won’t work. Please fix this ### 1/5 — Unreliable. *2025-09-21, version 1.13.4* Ever since the “update” I have been unable to login to the app. I use the website on a regular computer everyday with no issues. When I try to login using the app I get the same error message saying my login is incorrect and I need to contact an admin. I know my login IS CORRECT. again no issues with the desktop site. Please fix this. ### 1/5 — Glitches *2025-07-14, version 1.13.4* This app is terrible, I was having no issues before the update. Now ever since the update, it will not allow me to sign in through the app anymore. I use the program everyday at work, I know my login…. Instead I get the same error message everytime I try and log in on the app, says something about I need to contact the administrator because it hey cannot reset my password. I don’t need to change my password, and I know what it is so it’s not incorrect. You need to fix this bug so I can sign in for work on my phone. ### 1/5 — Log in issues *2025-01-15, version 1.13.4* Worked perfectly fine night before last bit last night refused to bring up keyboard to log in had to enter and close it to get it where I had to copy and paste my password to log in use every night plz fix this urgently ### 1/5 — unable to log in *2025-01-03, version 1.13.4* horrible experience. Will not allow log in and there is no way to get help with this. My login works on the web version just fine. ### 1/5 — Error *2024-12-09, version 1.13.4* I need this app for work. We have reset my password. But it keeps telling me to check with my administrator. I can login on the website but not this application ### 1/5 — Can’t sign into the app *2022-06-01, version 1.13.1* Can’t sign in. I could sign in last week but not this week but I can still sign in on the Internet version. ## Most praised reviews (10 highest-rated) ### 5/5 — App *2026-07-29, version 1.13.5* Works well so far no problems wish it would fit the screen better at the bottom ### 5/5 — Doesn’t work *2021-01-31, version 1.10.0* Everytime I try to log in it says my location is invalid. Please fix this as I would love to chart on my phone or iPad at work. Thank you. ### 4/5 — Can’t change the date *2021-08-06, version 1.13.0* Good app but I can’t change the date to back chart ### 4/5 — Update working now *2019-12-21, version 1.8.0* Works pretty decent but a bug in the fluid intake sometimes won't let you select it for keyboard to pop up, I would have to exit the fluid intake section then I would have to select it again for it to work ### 4/5 — Update needed *2019-12-02, version 1.8.0* This app is very useful and simple to use; however I see a need to fix a potential problem with the incontinence BM section of the app. You cannot document the consistency of said incontinent BM, but you can for if the resident is continent. Please find a way to correct this issue so proper documentation can be done. Thanks. ### 3/5 — Notifications options *2023-01-09, version 1.13.1* I use this app everyday for work but why can’t this app get notification updates? My job does daily updates on communications and I never know about them until later in the day when I have to keep logging in. Please have the option to get notifications from this app. It will really help!!! ### 3/5 — Essential Change NEEDED. *2021-05-10, version 1.12.0* Simple simple aesthetic change needed: font color changes. ### 3/5 — Not on Android ???? Why????? *2017-08-18, version 1.7.5* Love the app, gives my staffs chance to chart on the go, the only problem is that is not on Android devices. ### 3/5 — Issue with Save and Next *2016-05-16* Under quick entry for meal s and snacks, after you input the amounts, only a few millimetres of the save and next button is visible on the iPod touch....sometimes it takes up to 9 tries of trying to press it to get to to work. If you scroll up with one finger to make it viewable it jumps back below and out of view. If you keep one finger on the screen to scroll it up you it will not register the click because your other finger is still on the screen ### 2/5 — Icon Images *2025-10-20, version 1.13.5* Lower body dressing uses the same image of a t-shirt as the upper body dressing. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*