# POINTR Easy Remote Support — Collaborate, Document, Report > Real-time industrial remote support with augmented reality and collaboration tools. (iPhone/iPad app by Delta Cygni Labs.) - Source: https://appshunter.io/ios/app/pointr-easy-remote-support/id1073131903 (this page in markdown: same URL + `.md`) - Developer: [Delta Cygni Labs](https://appshunter.io/developer/1073131902) - Category: Productivity, Business - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 211 MB - Languages: American English - Released: 2016-04-04 - Data updated: 2026-06-05 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/pointr-easy-remote-support/id1073131903/reviews.md ## What is POINTR Easy Remote Support? Transform Your Remote Support with POINTR: Collaborate, Document & Report! Say goodbye to complicated and unreliable remote collaboration tools. Introducing POINTR from Delta Cygni Labs - the ultimate solution for industrial remote support. With POINTR, you can easily connect with technicians in the field and technical experts from anywhere, in real-time, using video and audio. Our cloud-based SaaS solution with augmented reality capabilities makes it possible to provide direct knowledge on-site and give guidance for improved processes, faster service and reduced downtime. Key Features: • Augmented Reality annotations for improved communication and visualization • Group-Call with up to 5 participants • Guaranteed image quality even with low bandwidth • Compliance with GDPR for data privacy and security • Use of external cameras for improved visual support • Field notes, image taking and session recording for better collaboration • Whiteboard for virtual brainstorming sessions Suitable for: • Remote Guidance • Remote Commissioning • Remote Maintenance • Remote Training • Remote Quality Assurance • Remote Services • Remote Sales Experience effortless remote collaboration with POINTR - your virtual support assistant for improved efficiency and reduced costs. Download now! ## Key features - Augmented Reality annotations - Group-call up to 5 participants - Guaranteed image quality on low bandwidth - GDPR compliant - External camera support - Field notes and session recording - Whiteboard for brainstorming ## Recent user reviews (2 of 2) All indexed reviews: https://appshunter.io/ios/app/pointr-easy-remote-support/id1073131903/reviews.md ### 1/5 — Just Down loaded to my phone. *2020-07-27* Can’t get out of phone number verification screen! Put number in and it won’t let me initiate the verification! Super frustrating! How do I get support? No way to get into app if stuck at phone number verification! **Developer response:** Hi Regenerative Health, We have released quite many new features and improved the usability of registering your POINTR account. Would you like to give another try? Best regards, DCL team ### 4/5 — Does the job, but mobile interface could be improved *2019-10-02* Hello, our company is becoming a big user of Point R for remote service applications. The app is great and it works! However, the interface is very much adapted to tablets — and is not ergonomic on smartphones. It would be great if you could develop a specific smartphone interface, with bigger buttons and a possibility of vertical screen orientation. Thanks in advance! ## Frequently asked questions about POINTR Easy Remote Support ### What is POINTR used for? POINTR is used for industrial remote support, enabling real-time collaboration, documentation, and reporting through video, audio, and augmented reality features. It helps experts guide field technicians for improved processes and reduced downtime. ### Does POINTR support multiple users in a call? Yes, POINTR supports group calls with up to 5 participants, allowing multiple experts or technicians to collaborate simultaneously on a remote support session. ### Can POINTR be used with low bandwidth connections? Yes, POINTR is designed to provide guaranteed image quality even with low bandwidth connections, ensuring reliable communication for remote support. ### Is POINTR compliant with data privacy regulations? Yes, POINTR is compliant with GDPR for data privacy and security, ensuring that user data is handled responsibly. ### What devices can POINTR be used on? POINTR is available for iPhone, iPad, and iPod devices, making it accessible for a wide range of users in the field and in expert roles. ### How often is POINTR updated? The latest version of POINTR is 2.6.304, and it was last updated on December 1, 2025. This indicates a commitment to ongoing development and improvements. ### Does POINTR have ads? No, POINTR does not contain advertisements, providing an uninterrupted user experience for remote support sessions. ### What are the main benefits of using POINTR for remote support? POINTR offers direct knowledge transfer on-site, faster service, reduced downtime, and improved processes through its AR capabilities, group calls, and comprehensive documentation features. ## Version history (last 5 releases) ### 2.6.304 — 2025-12-01 Update notification system ### 2.6.300 — 2025-02-23 Updated compatibility for Learning Management Systems ### 2.6.296 — 2024-12-06 Performance update ### 2.6.295 — 2024-03-03 Performance improvements Improved documentation functionality to support higher quality images ### 2.5.292 — 2023-12-06 Improved documentation functionality to support higher quality images ## Apps similar to POINTR Easy Remote Support | App | Rating | Price | Category | | --- | --- | --- | --- | | [Precision Planting SmartScout](https://appshunter.io/ios/app/precision-planting-smartscout/id1672094173) | 5.0 (1) | Free | Productivity | | [PI Remote Assistance App](https://appshunter.io/ios/app/pi-remote-assistance-app/id1645848113) | — | Free | Productivity | | [Insight-Mobile](https://appshunter.io/ios/app/insight-mobile/id6448238956) | 5.0 (1) | Free | Productivity | | [ArchMonitor](https://appshunter.io/ios/app/archmonitor/id1346866818) | — | Free | Productivity | | [my intellirent](https://appshunter.io/ios/app/my-intellirent/id1157894190) | 5.0 (2) | Free | Productivity | | [Onsight Flow](https://appshunter.io/ios/app/onsight-flow/id1510033890) | — | Free | Productivity | ## Related topics [pointr easy remote support](https://appshunter.io/ios/topics/pointr-easy-remote-support) · [cygnis labs](https://appshunter.io/ios/topics/cygnis-labs) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-05.*