# PointsBet NJ Online Casino — user reviews > 32 indexed App Store user reviews of PointsBet NJ Online Casino by Pointsbet USA Inc, rated 1.80/5 from 61 ratings. - Source: https://appshunter.io/ios/app/pointsbet-nj-online-casino/id1565283334/reviews - App overview in markdown: https://appshunter.io/ios/app/pointsbet-nj-online-casino/id1565283334.md - Rating breakdown: 5★ 9 · 4★ 2 · 3★ 2 · 2★ 3 · 1★ 45 ## Newest reviews (16 of 32) ### 1/5 — Worst *2022-09-02, version 3.2.1* Don’t play! Worst online casino ever! You can never win anything! I mean anything! ### 1/5 — Scamm *2022-05-20, version 3.0.2* Please stop rejecting peoples bet and taking their money thats not fair, you guys just basically stealing hope dge caught you guys and close all your casino along with evolution gaming **Developer response:** Hi Marlolya - very sorry to hear of that. If there is anything that we can help with, please email our friendly customer support team at your convenience and we will be happy to assist. PointsBet. ### 1/5 — Worst Sportsbook/casino out of them all *2022-05-19, version 3.0.2* Not only is the app buggy and inconsistent, but you will never hit a bonus let alone win any money. Mine as well just throw your money in the garbage if you try to win using this app. **Developer response:** Sorry to hear that. If there is anything that we can do to help or assist, please email through to service@pointsbet.com - PointsBet. ### 1/5 — This app is for you if you like losing money *2022-03-15, version 2.24.0* ILast time I played I would have 1819/20 facing a 4/5/6 and last time 9/10 they would force a push or straight up lose. It gets to the point you know what the next card or under card will be….. 12 against an 8 you’ll get a 5 or a 10 and lose to 18….. think your gonna push, nope dealer has an Ace in the hole. And coincidentally everytime you put the last of your money up dealer always pulls a black Jack ### 1/5 — Horrible *2022-03-13, version 2.24.0* This is a scam of an app. Don’t use it at all. ### 1/5 — Horrible app *2021-12-23, version 2.22.0* You place a bet and it errors out and loose your money. This app is a scam better off using the other brands because i will never deposit or play on this app. **Developer response:** Thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our platform as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right! ### 1/5 — Absolutely Trash! Did not even receive my initial deposit offer! *2021-12-12, version 2.21.0* Put money in instantly with PayPal with a bonus code to receive a 100% bonus offer. Offer was not received, contacted support who at best I hope whoever I was speaking with just did not speak English. I kept screenshots for good humor in the future… Absolute nightmare of a site. Will be patiently waiting for my deposit back now for days hoping they do not mess this up. Instant deposits, withdrawals they hold your money for 2 or more days (even know I used PayPal to deposit & withdrawal). Avoid site at all costs! Several other much more popular options (at least I know for NJ), I’ve had great experiences with. PokerStars, MGM, and Caesar’s. I’d say PokerStars for both casino and poker wins. Best deposit bonuses, instant withdrawals. Amazing customer service. But take your pick (anything will top the garbage that “PointsBet” is). ### 1/5 — Anthony *2021-12-01, version 2.20.4* Total scam. Beware. ### 1/5 — Rigged *2021-11-01, version 2.20.0* Most rigged online casino I’ve ever seen ### 1/5 — Not a legit casino *2021-10-11, version 2.17.5* Worst casino I’ve ever played at. Totally rigged and not even close to being fairly regulated. Response will say we’ll forward your concerns. Don’t play here way too many fair options out there. **Developer response:** Hi there. So sorry to hear that. If there is anything that we can do to assist please feel free to email service@pointsbet.com and our friendly customer support team will be happy to help. Cheers, PointsBet. ### 1/5 — When you win you lose more *2021-10-08, version 2.17.5* Just like all the other but worse I think. I won some money little by little. And hit small jackpot. Then you lose so fast you lose it all and then some. Typical online casino. **Developer response:** Thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our casino games as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right! ### 1/5 — Lol *2021-09-26, version 2.17.5* Look elsewhere. Garbage ### 1/5 — Why can’t I leave a half star?? *2021-09-23, version 2.17.5* Terrible interface and selection **Developer response:** Thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding the casino as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right! ### 1/5 — Offer bonus and then no response *2021-09-20, version 2.17.5* I second the other review. Offered me a bonus on my first deposit and never credited my account. No response from customer service. I won’t be gambling on this site. **Developer response:** Hello and thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. Please do not hesitate to reach out to us at service@pointsbet.com if there is anything you need. ### 1/5 — Like glitches, you’ll love this! *2021-09-05, version 2.17.5* More bugs than Chinese Lantern Flies on the east coast and no games ### 1/5 — Horrible *2021-08-17, version 2.17.5* Don't even waste your time trying it **Developer response:** Thank you for the review Sal9924. Sorry that we have not met the grade here. Our new app will have some new exciting features in the coming releases. ## Most critical reviews (10 lowest-rated) ### 1/5 — Worst customer service *2023-06-08* The app doesn’t work consistently. It will shut down. Games don’t load. You’ll get kicked out of a game. I won a bonus round and got kicked out before I could play it. I brought it to their attention because of course after being kicked out, the game never loaded and the other “feature” games wouldn’t load either. I was told they would update me and compensate me. I’ve gotten no updates. No compensation. and no reply to my emails. Don’t waste your money on this site! **Developer response:** We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our casino/platform as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right! ![](https://s1.gifyu.com/images/Email-PBYourmove_overWhite.gif) ### 1/5 — WORST CASINO APPP *2023-05-27* Atrocious stay away. Casinos are not in players favor, but this is horrible. Played cash eruptions. You will get 5 balls every single spin and the 6th ball never drops for the bonus. 100 percent rigged, i never seen anything like it in my life **Developer response:** We are sorry to hear about your negative experience. We appreciate your feedback regarding our casino as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right! ### 1/5 — Highly doubt this is regulated enough *2023-02-23, version 3.7.2* This casino.. wow.. I get cpu games don’t always go your way but this is horrible. I’ve never lost so many hands in a row, to a point where the odds are less then 0.3% chance of happening. It gets to a point where it’s really comedic. Oh, and if your a big casino player, they don’t take care of you, lol, at all. They may be the only sportsbook/ casino who doesn’t give bonus play for card games. So in other words, they want you to keep depositing, but you earn nothing. Reward system = horrible. Do better points bet, please don’t tell me to follow up with an email either, all you guys do is say the script to customers, it’s pathetic. ### 1/5 — Scam *2023-02-17, version 3.7.0* Total scam they text you and call you for a deposit match 100% but you really don’t have it and if you do they make you wager not only your bonus but your initial deposit 30x 😂😂😂 what a joke save your self from here and play else where!! **Developer response:** We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our platform as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right! ![](https://s1.gifyu.com/images/Email-PBYourmove_overWhite.gif) ### 1/5 — The worst *2022-12-20, version 3.5.2* Do not download. If you do, you will lose your money. In the middle of a game I lost connection and lost my money. Please do not download!!! **Developer response:** Hello, thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback, as we are always trying to improve our product and the customer experience. ### 1/5 — Avoid *2022-12-07, version 3.5.2* You can lose $500 in 30 min playing VIDEO POKER betting 2 cents a hand. Nothing deals / results in a win above your wager. Play the exact same game on another site then play this one (CAREFULLY WITH VERY LITTLE $) and you’ll see it immediately. **Developer response:** Hello, thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback, as we are always trying to improve our product and the customer experience. ![](https://s1.gifyu.com/images/Email-PBYourmove_overWhite.gif) ### 1/5 — Lost my Withdrawl *2022-11-15, version 3.5.0* It’s been a month now and still have no idea where my Withdrawl went. Sent it to the wrong bank account and apparently after a month still haven’t gotten it back even though my bank never received anything. Crazy how they had no issue using my account when I was depositing money. Total garbage. Customer service is a joke. **Developer response:** Thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback, as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right! POINTSBET SPORTSBOOK ![](https://i.ibb.co/jZ9XFJB/Points-Bet-Sportsbook.gif) ### 1/5 — Can’t Win Here!!! *2022-09-20, version 3.2.3* If you want the chance to win anything at all play elsewhere!!! Also, there casino promotions are awful and very far and few between. I unfortunately have spent a lot of money on this site and anytime I have ever inquired about receiving a small amount of casino credit I have been denied. A lot of other sites will award players this, especially ones who have played as much money as I have. Small piece of advise…TURN BACK NOW!!! **Developer response:** Thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our Casino, as we are always trying to improve our product and the customer experience. POINTSBET SPORTSBOOK ![](https://i.ibb.co/jZ9XFJB/Points-Bet-Sportsbook.gif) ### 1/5 — Don’t waste your money *2022-09-13, version 3.2.3* $500 in deposits and not a single slot win. This is absolute garbage ### 1/5 — STAY AWAY FROM CASINO! *2022-09-04, version 3.2.1* The WORST online casino out there. Yes, odds are against you with every casino. However, this is absolutely ridiculous. Glad I was playing lower denominations as my money would’ve went even quicker. Awaiting results from my bets and then moving my money to ANY other site but this one. If I could give 0 stars, that would be the most appropriate rating. **Developer response:** Thank you for leaving a review. We are sorry to hear about your negative experience with PointsBet. We appreciate your feedback regarding our Casino, as we are always trying to improve our product and the customer experience. Please contact us at service@pointsbet.com so we can further assist you and make this right! POINTSBET SPORTSBOOK ![](https://i.ibb.co/jZ9XFJB/Points-Bet-Sportsbook.gif) ## Most praised reviews (4 highest-rated) ### 5/5 — Love this app. *2021-10-19, version 2.17.5* Easy to use. Great speed. Simple and effective **Developer response:** Hi there! Thanks for the feedback! Great to hear that you are enjoying our platform. Cheers! PointsBet. ### 5/5 — Great app *2021-10-15, version 2.17.5* Works seamlessly ### 5/5 — Great Experience *2021-10-15, version 2.17.5* Fast and reliable compared to all other online casino options in Jersey. **Developer response:** Hi there fruitloopjuice! Great name! We are very pleased to hear that. Thanks so much for getting in touch! PointsBet. ### 2/5 — Not a great experience *2022-12-28, version 3.6.0* I downloaded this app and literally less that 2 minutes after signing up someone from Points Bet calls me, then while I’m the phone with that person, another person from Points Bet calls me, I told them that I didn’t want to be called anymore. I then get a text immediately after the call telling me about a deposit bonus. Then less than an hour later someone else from Points Bet calls me. Later I decide to make a deposit and reached out to the live chat because I didn’t see a bonus code, he told me that I can choose from a 100% deposit match or free bets, I told him that I wanted the deposit match and he said to reach out after my deposit and they will credit me so, I did. He said he credited me but I didn’t see it so, I reach out again, and the other person said that I was given the free bets and they didn’t give a casino deposit match. I don’t do sports betting and don’t even know how. I told him that I wasn’t told that I couldn’t use it on the casino, he apologized for the inconvenience but there was nothing he could do. Overall, it was a pretty negative experience. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*