# PointsBet - Online Betting — user reviews > 92 indexed App Store user reviews of PointsBet by PointsBet Australia Pty Ltd, rated 4.57/5 from 14,619 ratings. - Source: https://appshunter.io/ios/app/pointsbet-online-betting/id1288441708/reviews - App overview in markdown: https://appshunter.io/ios/app/pointsbet-online-betting/id1288441708.md - Rating breakdown: 5★ 11,365 · 4★ 1,811 · 3★ 536 · 2★ 199 · 1★ 701 ## Newest reviews (15 of 92) ### 2/5 — Loyal users are punished *2026-07-14, version 3.75.1* App works fine, the service is terrible. Been using them for a long time and never get promotions, deposit bonuses or any of the likes. Every other betting service does so, why dont they? ### 1/5 — Not like it used to be *2026-07-13, version 3.75.1* They will punish you with slow withdrawal times when you win, the app also provides no refund policy’s for players in sports which you can find on other Bookmakers will. I wouldn’t recommend this app when there are a lot better ones on the market. The app used to be good but in the past year or two I hardly use it due to better apps you can download without the problems this one will cause you. Their admins are also generic chat GPT style response, not going to get much help there. ### 1/5 — The most non generous of all *2026-07-09, version 3.75.1* The tightest bums in the industry Don’t expect nothing because you’ll get nothing no deposit matches average promos And a pathetic rewards system If you use this app just exploit their bet back offers and if you win withdraw all of it and get a deposit matches elsewhere ### 1/5 — This app is theft *2026-07-07, version 3.75.1* Closed my account stating my bank account didn’t belong to me, locked me out of my account, judged on a “business decision”. Do not download it is a scam ### 1/5 — Weak gutted dogs *2026-07-03, version 3.75.1* Absolute weak gutted dogs don’t even let you bet on multis for no apparent reason. Have some ballls and take some bets your embarrassing ### 1/5 — Injury refunds *2026-06-21, version 3.74.1* No injury refunds at all on AFL ### 4/5 — Honest review *2026-06-13, version 3.74.0* This app may not have the best markets or cool markets but it’s easy to use. Points bet is my OG because when I was 15 no other app would let me sign so points bet thanks for letting me get in the game early ### 1/5 — WITHDRAWAL OF FUNDS TAKES AGES TO DISBURSE ON MY ACCOUNT *2026-06-07, version 3.73.1* Worst betting app ever. Takes more than 5 hrs just to withdraw funds and transfer into the bank. Unlike other betting websites/apps, it only takes 1hr max to disburse the money into your bank account. ### 1/5 — I don’t know why any one would use this betting site *2026-05-23, version 3.73.0* I’m not a big punter. Received a tip from a mate, I placed $100 on at $10 to 1. Instead places a $6 bet on and then the odds drop to $5 (how is this even legal, I didn’t even request a $6 bet) All the other sites are still $10-1 so I try and get my money out to place on another site, and then refuse to give my money back. Funny thing is that it didn’t even win 🫩 ### 1/5 — Average *2026-05-16, version 3.72.2* Deposit matches are few and far between. Rewards points system is pathetic. Promos average. Fast withdrawals take 2 hours or longer depending on how they feel on the day. All the bookies are maximising profits by becoming more like the Australian government. ### 1/5 — Terrible *2026-05-13, version 3.72.1* Decent app but when i looked for support i was called an “idiot” and told to figure out the problem myself.. ### 1/5 — Worst betting app *2026-05-06, version 3.72.1* This by far the worst betting app to use when players get injured very early in the game they never void your legs they just take away your money and their odds for same game multis are absolutely shocking bet365 and Sportsbet have better odds and they will void your legs if your players get injured when it’s early in the game ### 4/5 — Pointsbet promotions *2026-05-03, version 3.72.1* Pointsbet are about to offer better promotions. Can’t wait to see whet they will be promoting. NBA MBL??? ### 1/5 — GREED *2026-04-15, version 3.71.0* Every other betting app, atleast all the big ones i use (BET365, DABBLE) they all void the legs if a player (AFL) gets injured. Especially before halftime. This app lets it stay and marks it as a loss regardless of if a player played under a min. PLEASE FIND OTHER BETTER APP. The ones i mentioned are great. Try them. Dont give ur money to a company who treats u like this. Update: So today i got Bam from Miami for 15 points, 6 rebounds and he just got injured second quater. Which leg should i use the Pull Em for? Points or Rebounds? Which is safer to pull? Hopefully he returns from his injury to tick the second leg. Thanks Pointsbet for the PullEm feature 🫡 ### 1/5 — Withdrawal *2026-04-10, version 3.70.0* Refuses to approve my withdrawal. As well your only allowed 1 withdrawal at a time which is a joke. Will not be using this app again. Talk about fast times when its the slowest service ive ever had ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible app *2026-09-05, version 3.79.1* App is just horrible. Recent account creation, couldn’t login and then couldn’t reset my password! ### 1/5 — Injuries *2026-09-05, version 3.79.1* When ur play gets injured in like the first 2 mines they do it as a loss ### 1/5 — dont pay cash out *2026-09-03, version 3.79.1* scammed my mate for 25k, won 25k they shut down his account for personal use it bs. mate gonna sue em ### 1/5 — App barely works *2026-08-29, version 3.79.0* App works great when it works. It no longer works with Face ID or pin anymore and requires me to login every single time I leave the app. ### 1/5 — Scabby *2026-08-21, version 3.78.0* No deposit matches very poor rewards points just like most and if you make a withdrawal they don’t allow a second withdrawal until they’ve processed the first one which should be illegal as it prevents punters from making several withdrawals in succession. ### 1/5 — Poor *2026-08-18, version 3.78.0* Don’t look after there clients at all Advertise quick withdrawls at times they are and other times are slow and respond with standard responses ### 1/5 — Terrible & Unfair *2026-08-09, version 3.77.0* Only betting company to not pay out or void bets if players get injured. Little to no special offers, don’t recommend. ### 1/5 — Public’s voice *2026-08-02, version 3.77.0* I have been points bet for years, easily spend a few hundred a week and sometimes spend a lot. In 28 hours I spent 2000.00 they would not compensate me a cent. They said our marketing team deals with that we don’t. Iv been waiting 3 months to speak with them and nothing. Does this happy to anyone else with points bet. I think it’s appropriate if we share this around I have a funny feeling it not just me. ### 1/5 — GREED *2026-08-01, version 3.77.0* Every other betting app, atleast all the big ones i use (BET365, DABBLE) they all void the legs if a player (AFL) gets injured. Especially before halftime. This app lets it stay and marks it as a loss regardless of if a player played under a min. PLEASE FIND OTHER BETTER APP. The ones i mentioned are great. Try them. Dont give ur money to a company who treats u like this. Final Update. I haven’t been using Pointsbet since my review for reasons stated but this week I received 100% bonus match upto 100$. I was like lets check it out, thought i wont bet AFL as they dont give industry wide Injury protection, so i thought i’d go for Nrl which i alr bet weekly with other Bookmakers. Boy, am i glad i didnt deposit until i checked out the markets. There is a market “Either A or B player to score a try”. This market is offered by all bookmakers and is the exclusive market i bet on for NRL. WORST ODDS EVER. I was shocked to see the odds started at 1.09, this was shocking for me to see before i even did a deep dive as i am used to this market. So, for that same exact leg i cross checked all platforms i use (DABBLE, BET365, SP), they all were giving 1.20~1.22 odds. I check every single match for the entire weekend which is about 10+ matches. Same thing for every match. PointsGREEDbet started every single market for (either or) odd at 1.09~1.10 where every single other Bookmaker was giving 1.2+ odds. Needless to say, i didnt end up depositing even with 100% Bonus. Please check other Bookmakers guys, if we are willing to bet money we should be getting industry wide odds with a bit of variation not HALVED odds. Update: So today i got Bam from Miami for 15 points, 6 rebounds and he just got injured second quater. Which leg should i use the Pull Em for? Points or Rebounds? Which is safer to pull? Hopefully he returns from his injury to tick the second leg. Thanks Pointsbet for the PullEm feature 🫡 ### 1/5 — Dissatisfied *2026-07-17, version 3.76.0* I want to warn others that PointsBet doesn’t refund player bets if someone is injured early in the game like other bookmakers. This policy was one of the reasons I will not be using or recommending PointsBet again. On top of this, relying on an Ai only chat(for the main part) has significantly ruined my customer experience. Having a genuine issue and not being able to speak with real human ruined any hope that I may use PointsBet again. Overall this experience has been more than enough for me to take my business elsewhere. ## Most praised reviews (10 highest-rated) ### 5/5 — 10/10 betting site *2026-08-25, version 3.79.0* Wide range of choice, fast live betting. The manager who name Adam is super nice. Highly recommend bookmaker. ### 5/5 — Enjoy *2026-08-13, version 3.77.0* Love this app ### 5/5 — Macka32 *2026-07-11, version 3.75.1* New user here I find the app great to navigate and with lots of promos there are lots of options to benefit the punter. ### 5/5 — PointsBet *2026-07-04, version 3.75.1* Great promotions, so many markets on sport and racing, and easy to navigate app! Check them out :) ### 5/5 — Awesome *2026-06-14, version 3.74.0* Great betting app ### 5/5 — Bets app every *2025-10-24, version 3.62.0* Amazing app so easy to work and have amazing odds ### 5/5 — Best Bookie *2025-10-14, version 3.60.0* Best Sports Betting App out there, fast withdrawals instant deposit best markets and responsive chat service ### 5/5 — Great odds *2025-10-01, version 3.59.1* Really good app easy to use and the best odds don’t use any other betting apps but PointsBet ### 5/5 — Very good app *2025-08-19, version 3.56.0* 5 stars because quick your money back ### 5/5 — Review *2025-07-07, version 3.53.0* Great promotions, so many markets on sport and racing, and easy to navigate app! Check them out :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*