# Pokémon Masters EX — user reviews > 2,503 indexed App Store user reviews of Pokémon Masters EX by DeNA Co., Ltd., rated 4.70/5 from 218,268 ratings. - Source: https://appshunter.io/ios/app/pokemon-masters-ex/id1442061397/reviews - App overview in markdown: https://appshunter.io/ios/app/pokemon-masters-ex/id1442061397.md - Rating breakdown: 5★ 182,956 · 4★ 20,868 · 3★ 6,035 · 2★ 2,143 · 1★ 6,266 ## What do users think of Pokémon Masters EX? Overall sentiment: neutral **Pros** - 🚀 Smooth animations and visuals - 👍 Nostalgic and engaging for Pokémon fans - 🎨 Unique and enjoyable battle system - 🤝 Cooperative gameplay with friends **Cons** - 🔒 Restrictive gacha system with paid/unpaid gems - 🔁 Repetitive and grindy gameplay - 🔋 Battery-draining performance - 🔍 Limited character customization options - 🕹️ Unbalanced difficulty progression **Commonly reported bugs** - Frequent crashes and connection issues - Incorrect type matchup and move effectiveness - Sync move and ability bugs **Most requested features** - Add PVP battle mode - Increase free gem rewards - Introduce more Pokémon and trainer characters - Improve account recovery and data portability - Optimize performance and reduce crashes ## Newest reviews (16 of 2,503) ### 4/5 — Something that is making me M.A.D *2026-08-26, version 2.72.0* I LOVE this game so much but there’s a problem. When I came back to the game, updated with harmony and urbain, I got it and it was glitching. AND I LITERALLY HAD THIS GAME FOR LIKE MONTHS MAYBE EVEN A YEAR AND IT NEVER DID THIS. And I sadly had to delete it and then reinstall to start fresh. It was all going smoothly until it showed to download some data if you know what I mean and can you guess how much it was? Not 20, not 50, not even 5 but 4663. LIKE IM NOT EVEN KIDDING LIKE IT SHOWED ME THAT FOR NO REASON LIKE I POPPED UP LIKE “here downland this much data, oh wait iPhones don’t have like 4,000 storage” like THEY DONT. And idk if you saw my other reviews about this game and saying I love it and you add this blah blah blah welllll PLS fix this. It’d be very nice if you do. I love your game, like SO much to not be mad at it but this is serious. Hopefully yo I fix whatever you need to fix and if it does work one day, I’ll give you an idea that I’ve been wanting to be added to the game for it to be even cooler. (I’m serious it’s a nice idea to keep in mind in maybe adding but I’ll tell you when my game finally works) -a fellow player of your game ### 5/5 — Add more *2026-08-15, version 2.71.1* I finish the pml arc and I was wondering if… Can you please add more chapters to the plm arc!!! ### 5/5 — Booman *2026-08-14, version 2.71.1* Great fun for both at home and on the outside ### 5/5 — Love it! *2026-08-14, version 2.71.1* such a good game. Gordie needs another outfit adaptation though. I love the gameplay. ### 5/5 — Dis game rocks *2026-08-14, version 2.71.1* I like what you’re doing with the triple scouts but I’m tired of waiting like a month for a new or old master or arc suit sync pair to come. I’ve been playing since before the villain arc was completed and before b moves and I used to struggle with the game. But now it’s so OP it rocks but there should be more than one character featured at a time. By that I mean like arc suit blue. You get him and the others featured in the triple scout but once you get them all you have to wait forever!!!! Also please bring back Red and pikachu And ash and pikachu please!!!!! Other than that best game ever keep rockin yo. Oh also champion Red and Articuno ! ### 5/5 — 🔥🔥🔥 *2026-08-13, version 2.71.1* 🔥🔥🔥 ### 4/5 — Fantastic | Has An Issue *2026-08-13, version 2.71.1* The game is very charming. Great addictive gameplay, fluid animation, and a wide variety of characters to play. However, after completing the story and many challenges, you’ll eventually run out of a good supply of gems used to pull characters. And that wouldn’t be that big of an issue if there wasn’t a big issue with power creeping. I would mainly like a way to consistently gain a good amount of gems, since without events, you’re practically stuck until the next update. It would really help a lot. ### 5/5 — Lovelovelove this game :3 *2026-08-13, version 2.71.1* I absolutely love the voice acting and stuff, even more so that they even gave accents to the characters that have them. Like broski when we gonna get that in the main games 😭🙏 There is one odd thing I've had issues with, which is when I'm not playing with headphones connected you can't hear the audio. But it only happens most of the time, cuz sometimes it works. But idk if that's the game or just my phone being weird lol Anyway love this game download it RIGHT NLW ### 5/5 — PEAKEST GAME IN THE WORLD *2026-08-13, version 2.71.1* omg I got this game in may 2026 and I love playing it!!! It has some top tier sync pairs I might have idk, but I STILL LOVE IT !! I just hate 1997 red because he’s everywhere. BAIII!!! ### 4/5 — Good *2026-08-13, version 2.71.1* Good, but maybe they could make it so you could sign in with google. Big downloads sometimes, but good game ### 3/5 — its fine *2026-08-12, version 2.71.1* just wish u can invite Guzma to the lodge too💔 ### 5/5 — Awesome *2026-08-12, version 2.71.1* Add more legendary adventures please for some other legendary, mythical, and paradox Pokémon too ### 5/5 — Good ts *2026-08-10, version 2.71.0* Ts good ### 5/5 — Pokémon EX is awesome *2026-08-08, version 2.71.0* This game is totally awesome ### 5/5 — Back to love ❤️ *2026-08-05, version 2.71.0* Mum approved. I LOVE THIS GAME!!!!! ### 5/5 — Wonderful Game *2026-08-04, version 2.71.0* Very fun to play with all of my favorite characters! Only critique is that I wish I had more chances to get the special 5 star recruits/ wish they were more accessible more frequently ## Most critical reviews (10 lowest-rated) ### 1/5 — lack of content *2026-08-30, version 2.72.0* they release new characters all the time but little to no new ways to get gems making it so u have to buy way too many gems (plus the gems r incredibly overpriced) ### 1/5 — Worst customer support *2026-08-27, version 2.72.0* After the new update, my account data was deleted. Tried to contact support to recover my account and all I got was “ we cannot recover your data”. 6 years of playing this game since Beta.. ### 1/5 — Garbage log in loading screen *2026-08-24, version 2.71.1* I can’t even tap to enter the game because the space is empty, tells me to clear cache, which I do, and it proceeds to have me stare at that loading screen with NO SOLUTIONS, I’ve sent tickets but you guys have a LACK OF RESPONSE to this game…. Just embarrassing ### 1/5 — Brooo WHYY *2026-08-16, version 2.71.1* I’ve played this game in the past and now I’ve redownloaded it at LEAST 5 times and I cannot even click anything to start the game. Super frustrating ### 1/5 — Already beat the game very boring *2026-08-01, version 2.71.0* Even though no adds the event is still going on forever. Already beat the game and is veryyyyyyyyyy boring. do not play 😡😡😡😡😡😡😡😡😡😡😡 ### 1/5 — Hyjacked *2026-07-31, version 2.71.0* I had fun when My account was not hyjacked and Radom poke mon started to appeared and dis appeared ### 1/5 — Just bad *2026-07-27, version 2.70.0* Boring game, animation sucks, and the dialogue is boring and takes forever ### 1/5 — Seriously *2026-07-27, version 2.70.0* It used to be fun but now it’s for 12+ Pokémon is for kids, so why did you change it one star 🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬🤬 ### 1/5 — Bad pull rates *2026-07-26, version 2.70.0* The pull rates are very bad the points for each banner don’t carry over and take a ridiculous amount to save up on very kind and unforgiving system ### 1/5 — Game crash *2026-07-24, version 2.70.0* Sick and tired of the game freezing and crashing every time I switch where I want to go, or after a battle, or before a battle, or after I scout, or after I scout, etc. Any action taken in this game is a coin flip on whether it crashes or not. And I have an iPhone 15 with the most up to date version of the game. ## Most praised reviews (10 highest-rated) ### 5/5 — Guys they have The best Pokémon in this game *2026-08-28, version 2.66.1* They are so great ### 5/5 — 不错 *2026-08-27, version 2.72.0* 不错 ### 5/5 — TeahnoPaxPrime *2026-08-26, version 2.72.0* I like the game but maybe the next update get other region starters Pokémon ### 5/5 — Amazing *2026-08-26, version 2.72.0* I love this. This is amazing. Try it out. You’re gonna have so much fun. I’m playing with your friends. ### 5/5 — It good *2026-08-24, version 2.71.1* I like the game fr fr if good and not boring like the others ### 5/5 — So fun *2026-08-24, version 2.71.1* This game is so fun but sadly nobody plays it ### 5/5 — GOATED *2026-08-19, version 2.71.1* I love this game, I think it’s addictive and fun, highly recommended ### 5/5 — ‼️Please Read, Extremely Important!!!!!! *2026-08-19, version 2.71.1* 5 stars so my review stays at the top. 😂 I genuinely enjoy this game, but PLEASE give us more content to do. I don’t even care if the rewards are small—give me something I can spam and grind whenever I actually want to play. I understand not wanting players to blow through all the content immediately, but there’s a difference between pacing the game and making players reach a point where they literally have nothing left to do. I want to be able to spend HOURS playing this game if I feel like it. I don’t want to open the game, finish everything available in 20–30 minutes, and then think, “Well… I guess I have to come back tomorrow when everything resets.” 😭 Developers should WANT people to stay engaged with the game, not constantly give us reasons to close it. And the stamina system makes this even worse. You run out so quickly, and then you’re basically stuck waiting or spending resources that you could have been saving for Sync Pair pulls. Please give us more ways to play without constantly hitting a stamina wall. The materials are another huge problem. WHY IS EVERYTHING SO RARE? 😭 I feel broke 24/7. I’m constantly running out of training materials, upgrade materials, level-up items, etc. Even the shop feels pointless because half the time everything is greyed out because I don’t have enough of whatever material it requires. I should not feel like I’m struggling to afford basic progression in a game this much. Leveling also needs some attention. It takes forever to build up characters, and when you finally get new Sync Pairs, actually getting them caught up to the rest of your team can be such a grind. I WANT the grind, but give me a way to grind efficiently instead of making me wait for stamina or daily resets. Also, PLEASE make the Simple button/settings permanent. Why does it keep switching back?! 😭 If I choose a battle setting, just remember it. I shouldn’t have to keep changing the same setting over and over. I really do like Pokémon Masters. That’s why these things annoy me so much. There is so much potential here, and I WANT to play more. Give us more permanent/renewable content, better stamina options, more accessible materials, and more reasons to keep playing after we finish the daily stuff. Let me be addicted to the game instead of forcing me to log off. 😂 ### 5/5 — Add more *2026-08-18, version 2.71.1* I finish the pml arc and I was wondering if… Can you please add more chapters to the plm arc!!! So thank you ### 5/5 — It’s great *2026-08-17, version 2.71.1* It’s a fun game if you can’t get the real one there’s evolution and more I would check it out and there giving out mad free gifts --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-02.*