Great customer service!
The app is great on its own, but the developer is super helpful above and beyond. I had a bunch of old data in various formats, and he quickly helped me format and import them. I’ve used a lot of tracking apps, this is the best!
Data got zeroed out
Something happened with my data. All of the records from before this year show as zero for buyin and cash out. Awful.
App good
App very good
Honestly some of the best customer service I’ve ever had
I’ve been using this app for nearly a decade. It works great, and the developers add new features all the time. That’s not the best part, though. The best part is the service that the developers provide.
When I first got this app, I had some rudimentary data saved in spreadsheets. The developers added my data to their app so that I could have all my records in one place. On several occasions, I have suggested changes to the app, and the developers quickly incorporated my suggestions into their design. It’s clear that the people who run this company understand what poker players need, and they really care about whether you’re having a good experience. I enthusiastically recommend this app.
When I first got this app, I had some rudimentary data saved in spreadsheets. The developers added my data to their app so that I could have all my records in one place. On several occasions, I have suggested changes to the app, and the developers quickly incorporated my suggestions into their design. It’s clear that the people who run this company understand what poker players need, and they really care about whether you’re having a good experience. I enthusiastically recommend this app.
Show more
Still buggy
I tried this again after a 3 year hiatus and it’s still buggy.
I tried to restore a backup and the data was corrupted. Then I tried uploading a CSV file from Poker Bankroll Tracker (not recommended) and the data was also corrupted.
Tried to get a refund after just a few days into a subscription, but Apple denied it. So I’m out $50.
Moving all my data to Pokerbase, which such cleaner, offers web access and has tiered subscriptions.
I tried to restore a backup and the data was corrupted. Then I tried uploading a CSV file from Poker Bankroll Tracker (not recommended) and the data was also corrupted.
Tried to get a refund after just a few days into a subscription, but Apple denied it. So I’m out $50.
Moving all my data to Pokerbase, which such cleaner, offers web access and has tiered subscriptions.
Show more
