# PokerStars Casino Games ON — user reviews > 51 indexed App Store user reviews of PokerStars Casino Games ON by Stars Mobile Limited, rated 4.08/5 from 1,798 ratings. - Source: https://appshunter.io/ios/app/pokerstars-casino-games-on/id1596076094/reviews - App overview in markdown: https://appshunter.io/ios/app/pokerstars-casino-games-on/id1596076094.md ## Newest reviews (18 of 51) ### 1/5 — Scam *2025-07-24, version 3.84.11* Impossible to withdrawal , save yourself the hassle and go into your back yard just light your money on fire . Can’t believe this is legal . No CSR ### 1/5 — SCAMMERS. THEY WILL NOT APPROVE YOUR ACCOUNT SO YOU CAN WITHDRAW. *2025-06-05, version 3.83.10* SCAMMERS. DONT WAIST YOUR MONEY HERE. ### 1/5 — Unstable, unusable app *2025-05-14, version 3.83.10* Probably the worst example of a casino app I have seen in 20+ years. Hire some developers who know what they are doing. ### 1/5 — Scam! Do Not Use! *2025-04-07, version 3.82.0* Absolute Scam, Created An Account, Deposited Funds And Account Then Flagged For Security Verification. Uploaded Documents, And Now Being Told, Need To Show Additional Documents. Asked For My Money Back, But Can Only Return My Funds Into A Virtual Wallet.. It’s Been 1 Week, They Respond Every 3 Days, Absolute Scam. Was Hesitant At First, And Should Have Stuck With My Gut.. Do Not Download This App, Other Platforms Are WAY Safer And Customer Service Is Much Better. ### 1/5 — Nothing but glitches *2025-04-06, version 3.82.0* Half the games won't even open. Continues to log you out. Worst online casino I've experienced. No available support. ### 1/5 — My account was locked while a pending withdrawal was processing. *2025-03-29, version 3.81.0* I sent all verification documents that were asked of me and still no update on my account being unlocked as well as the withdrawal processing time. No number to call and I can’t speak to an agent because I have my account locked and the automatic bot is not transferring me to an agent. It just loops. Please advise. ### 1/5 — Would not recommend *2025-03-11, version 3.81.0* Customer service is slow and so many issues trying to withdraw my money still have not been able to ### 1/5 — Worst experiences *2025-02-27, version 3.80.10* This is hands down the worst online casino app I’ve ever used. They make it impossible to withdraw your funds. They will take your money no problem. There is zero opportunity to speak with a human live on the phone, the chat support is useless. I spent 3 + hrs trying to get my money withdrawn, never was able to get it. Eventually, as they hoped/designed I went back in and played until impost it all. DO NOT GIVE THEM YOUR MONEY. ### 1/5 — Can’t even pull your money out *2025-02-24, version 3.80.10* They make it impossible to pull your money out on purpose. It’s ridiculous and low for a company like this. Brutal ### 1/5 — Stay Away *2025-02-20, version 3.80.10* Opened an account, deposited funds - no issue. Immediately thereafter, Stars closes account without notice, requests an inordinate amount of information, funds held hostage. No telephone contact, only chatbot that goes nowhere, no complaint policy posted. Complaint made to iGaming Ontario. Stay away, pick another forum. ### 1/5 — Honest review *2025-02-12, version 3.80.0* The customer support is non existent. If you go to help center it brings you to an empty message box, if you try to send a message it fails. Pathetic tbh The “first deposit” bonus is a legit scam. They say every 1$ spent on cash games gets you 100 points, after 1500 points you get $5…. Well guess what ive wagered over $1000 on cash games and they still have not even given me $5 of my match bonus. The amount of people on the poker tables is quite low, and the options are limited. No wonder since this app sucks Please read this review and exercise caution before visiting this site. I was very disappointed with my experience. ### 1/5 — Scammers *2025-02-07, version 3.80.0* You don’t have to verify to deposit using interac but to withdraw you do and they ask for a verification of a screenshot of my bank account. How are these people regulated by igaming they won’t let me withdraw my money. Absolutely terrible casino do not install. ### 1/5 — Unable to withdraw *2025-02-07, version 3.80.0* Keeps getting error message no response from support ### 1/5 — IMPOSSIBLE WITHDRAWAL APP WONT LET ME VERIFY *2025-02-02, version 3.77.10* STAY AWAY TERRIBLE APP ### 1/5 — One of the most terrible casino apps *2025-01-23, version 3.77.10* They will take your money no problem, but withdrawing is a nightmare. I’ve never had to deal with such a complicated and predatory format. You have to submit a document depending on how you deposited originally. Then there is an estimated 48 hour review period. Good-luck gambling addicts with controlling yourself when you can’t withdrawal anything when you attempt to. Do not use this provider. You will wait forever with customer service. I’ve been waiting 30 minutes now as I’m typing this review. No email provided to contact either. ### 1/5 — Live casino disappeared *2025-01-15, version 3.77.0* After playing for few days ,today my live casino games disappeared,tried gettting help but no one is available on chat or email,what’s the solution??? ### 1/5 — Trouble *2025-01-14, version 3.76.21* They take your deposit but you can’t cash out. ### 1/5 — Terrible app *2025-01-10, version 3.76.21* Worst app possibly to play on. DO NOT RECOMMEND ## Most critical reviews (10 lowest-rated) ### 1/5 — Horrible withdrawl *2026-04-27, version 3.91.10* Honestly they have no problem taking your deposits from card or etransfer but as soon as you go to withdrawl they finally want proof of all your personal info and no matter how many tike syoi follow what they ask they will fond something completely wrong with it and say sorry they can not verify who you are or your bank account info which also you cant do direct card withdrawl only etrabsfer or some money app horrible ### 1/5 — App is horrible *2026-02-09, version 3.89.12* Can’t withdraw steals your money, never use this app, save yourself the headache and play any other app ### 1/5 — Always crashes *2025-12-31, version 3.88.10* Games always crash. ### 1/5 — Withdrawal *2025-11-10, version 3.87.10* Cannot withdraw winnings way to complicated I feel like I have sent the most personal information and can still not withdrawal ### 1/5 — Open games *2025-10-30, version 3.87.10* Can't play anything without a struggle to actually open the game … also if I win I can only withdrawal a portion ( or Ben after 17!6'years of playing ) but my thousand of dollars in deposit .. no problem depositing that Poker Stars right ..this sucks ### 1/5 — Terrible site *2025-10-18, version 3.86.10* This whole site is broken and a scam ### 1/5 — No bonuses *2025-10-14, version 3.86.10* I’ve played multiple games for long periods of time and never get bonuses. ### 1/5 — Garbage *2025-09-29, version 3.86.0* Do not play here! Scam. Hard to make a withdrawal. I just deleted my account! ### 1/5 — App is garbage *2025-09-11, version 3.85.11* Literally nothing else to say ### 1/5 — Scam DO NOT PLAY ON THIS SITE *2025-08-24, version 3.85.0* They take your money and wont let you play. They say you need a security check. You never get your money back. ## Most praised reviews (10 highest-rated) ### 5/5 — Not happy *2025-01-06, version 3.76.21* Live chat support is the worst could be ours before anybody gets back to you after the chat bot transfers you you clearly will leave long before they come support, you be perfect with this PokerStars from number one to the worst ### 5/5 — Worst gambling platform! *2025-01-04, version 3.76.21* It’s absolutely impossible to win on PokerStars!!! Don’t waste your time and money and stay away from this trashy platform!!! It’s absolutely impossible to win on this crappie platform!!! ### 5/5 — Highly recommend to all! *2024-12-31, version 3.76.21* One of my favourite casino games to play! It’s fantastic & winnings are fair ! ### 5/5 — 113% *2024-10-31, version 3.74.20* Yeeeeaaaaa ### 5/5 — Don’t trust the other sites *2024-09-26, version 3.74.11* Poker Stars is awesommme! ### 5/5 — PokerStars is the best and only online casino I play at! *2024-09-24, version 3.74.11* I LOVE PokerStars. It’s the only online casino that is fun! So many slot games to choose from! Excellent and quick reply’s for the customer service team. All of these reviews are pretty bad and I can’t relate to any of them! I always win and have NO issues withdrawing my funds. It’s in my account within 10 mins maximum. I’ve never had any problems whatsoever. I get instant bonuses at least 2 times a week and I have actually won a decent amount off of them and was able to withdrawal without even depositing!! When I saw these poor reviews… I was shocked. Instead of bashing PokerStars, figure out your individual issues with your phone first or why don’t you just try contacting support! They will help you immediately and take care of any issues you have in a reasonable timeframe. Thanks for being so awesome PokerStars! ### 5/5 — In my opinion the worst casino app I’ve played on. *2024-09-07, version 3.74.3* I can’t believe the highway robbery of this place. You could literally waste 1000$ and not even win a thing in the process. Out of all of the apps I’ve played on this is by far the worst one for winning anything or having a chance. Play a top 10 game just so they can steal your money. Party poker is far better than PokerStars. See ya later poker stars I’ll let another app steal my money at least in the process they give me a prize or two. ### 5/5 — Easy to win money *2024-09-03, version 3.74.3* So fun but so addictive ### 3/5 — Slightly disappointed *2026-02-07, version 3.89.12* Spent hours trying to use my spin of the day and had to delete app and reinstall. Was a hassle and all to win 3 spins in which I win 4 cents. Slightly disappointed. ### 2/5 — Won’t verify withdrawal *2025-01-06, version 3.76.21* Doesn’t matter what you submit you can get your money. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-10.*