# PokerStars Casino - Real Money — user reviews > 210 indexed App Store user reviews of PokerStars Casino by Stars Mobile Limited, rated 4.30/5 from 11,838 ratings. - Source: https://appshunter.io/ios/app/pokerstars-casino-real-money/id1465265358/reviews - App overview in markdown: https://appshunter.io/ios/app/pokerstars-casino-real-money/id1465265358.md - Rating breakdown: 5★ 8,614 · 4★ 923 · 3★ 615 · 2★ 363 · 1★ 1,323 ## What do users think of PokerStars Casino? Overall sentiment: negative **Pros** - 💰 Won a good amount of money - ⚡ Quick withdrawals - 🎰 Variety of games - 👍 User-friendly interface **Cons** - 🔒 Strict verification process - 🤑 Deceptive bonus offers - 🐛 Frequent app crashes and glitches - 🤔 Suspicious game mechanics - 🚫 Accounts blocked or funds withheld **Commonly reported bugs** - Location verification issues - Disappearing winnings - Unresponsive customer service **Most requested features** - Live chat support - Transparent bonus terms - Improved game stability ## Newest reviews (18 of 210) ### 1/5 — scam *2026-02-19, version 3.88.40* games close at random times so you don't win ### 2/5 — Not winning at all *2026-01-31, version 3.88.40* I figure you got to put money to make money but this app hasn’t let me win even a little and I feel like I’ve put plenty in to get something back I’ll probably just delete it ### 1/5 — Non working games *2026-01-21, version 3.87.20* Games don’t load properly ### 1/5 — Fraud *2026-01-15, version 3.87.20* This app is completely fraudulent ### 1/5 — Do Not Use This App or Site Ever *2026-01-15, version 3.87.20* I created my account and started gambling, lost $600 and my account was out on a security hold (within an hour of creating my account). I couldn’t tell you why and they couldn’t tell me either even after contacting the support team. Avoid this site and app at all costs! ### 1/5 — Don’t play *2026-01-12, version 3.87.20* Won’t let me withdrawl even after verification. Been trying for a year now ### 1/5 — Horrible *2026-01-08, version 3.87.20* No wins. If I deposit 200 and don’t even get a nuns really. You’re just taking our money. Will not recommend your site to anyone ### 1/5 — Okay *2026-01-05, version 3.87.20* Okay ### 1/5 — Very very bad *2026-01-05, version 3.87.20* Everyone you do deposit to keep playing the random security checks comes out multiple times where it makes it frustrating to play, it has a poor log in interface, PIN number sometimes don’t get to ur email, I been playing online for the longest I never seen BS random security checks like that ### 1/5 — Welcome bonus is a *2025-12-31, version 3.87.20* I been playing and depositing and haven’t had no bonuses 😡 ### 1/5 — Do Not Use this Site *2025-12-24, version 3.87.20* Sketchy all around. Let’s you win first day then holds your withdrawal, makes you undergo all kinds of verification, switches your deposit information. This site screams scam mad I wasted so much money on it ### 1/5 — Terrible *2025-12-23, version 3.87.20* Never win. ### 1/5 — never win *2025-12-20, version 3.87.20* never bonus ### 3/5 — It’s fun *2025-12-20, version 3.87.20* It’s a fun game but when you have multiple bonuses of 10 spins and five spins, you can’t combine them. You have to keep going out of the game going back in spinning 10 times going out going back in spinning 10 more times. ### 1/5 — Sketchy *2025-12-19, version 3.87.20* I’ve been chosen for “random security checks” twice now within an hour and once you’re chosen, you’re not allowed to touch your money until they complete it. I understand needing to be safe but after clearing it the first time with documentation, it shouldn’t have flagged a second time. ### 1/5 — SCAM *2025-12-18, version 3.87.20* Wagering requirements are impossible to meet. Who wants to deposit $10 and have to wager through $300 to keep any money? Do yourself a favor, use betMGM or FanDuel. This app is a scam and customer service is rude. They also refused to close my account and I’ve contacted the gaming board to report them. ### 1/5 — no bonus *2025-12-13, version 3.87.20* no win ### 1/5 — Absolutely Horrendous *2025-12-09, version 3.86.20* Extremely corrupt, controlled, and greedy above and beyond the other casinos. I canceled my account and just reopened. I’m now remembering exactly why I canceled. Just so horrible, excluding the first couple spins after depositing, which is the only time their casino works and doesn’t malfunction. Breaks or logs you out at least 3 times per deposit. THE WORST! JUST HAPPENED AGAIN TODAY 12/09/25. ONE MORE TIME AND IM CANCELLING FOR GOOD. DON’T NEED OR WANT YOUR CORRUPT COMPANY IN MY WORLD! ## Most critical reviews (10 lowest-rated) ### 1/5 — Deposit options *2026-03-31, version 3.88.42* Most difficult app to use and deposit money ### 1/5 — SCAM!!!! DO NOT GIVE THEM YOUR MONEY! *2026-03-25, version 3.88.42* They let me deposit my money and as soon as it deposited, my account was mysteriously shut down for a random investigation. I provided every single piece of it verification they required and they just keep screwing around and refusing to refund. I even requested an annual cash out and close my accountant, but they refuse. ### 1/5 — Scam *2026-03-22, version 3.88.42* This site takes your money. Then blocks your account. Says some random security check. Then you can’t withdraw your money. They have no support phone number to call. I’ve been waiting over 8 hrs to get an email, that was supposed to take a few mins. ### 1/5 — Can’t win *2026-03-21, version 3.88.42* Need to let people win ### 1/5 — Don’t waste ur money *2026-03-18, version 3.88.41* They hardly ever pay out anything. Just take hundreds and hundreds of spins and hundreds of dollars with no wins ever. Update…. Yes I played a few more months you will eventually win some of your money back is not as bad as it was for me the first few months ### 1/5 — To all the ppl saying “scam” *2026-03-07, version 3.88.41* You’re all so insufferable, it’s the same thing every time, you’re dumb and lose all your money and then cry scam. It’s literally gambling, look up what gambling means you imbeciles. Every Casino app has reviews that have everyone crying scam. No you scammed yourselves. With that being said this app was always been a turd, never use this app. ### 1/5 — Don’t waste ur money *2026-03-02, version 3.88.41* They hardly ever pay out anything. Just take hundreds and hundreds of spins and hundreds of dollars with no wins ever.!!! ### 1/5 — Don’t download it - Worst Experience Ever *2026-02-28, version 3.88.41* I don’t often take time to review apps, I know it’s hard to smooth out all kinks, but this app is just plain horrible! I’ve been on other online casino apps and I’ve never had my account suspended for every deposit I made. I had already completed the verification process with bank statements and ID, yet every time I tried to make a deposit I got the message “you’ve been randomly selected for a check” at least a dozen times. There’s no chat support and to emails nobody answers, just the general automated emails. It has tons of glitches, I couldn’t withdraw $1000 of my wins (won $3,500 and only $2,500 was available) and then I had to play it all or forfeit it. The new player offer.. forget it, nothing of it got paid. Keep your money and go elsewhere or just don’t play. You’re gonna lose everything on this app for sure and a headache on top. ### 1/5 — Terrible! *2026-02-24, version 3.88.41* I wish I would’ve read the reviews. They don’t give you the deposit match welcome bonus. Everytime I deposited my account was frozen for “security check” multiple times. Had to give them bank statements, id, utility bill to unfreeze it (which is extremely weird.) then it continued to do the “security check” multiple times. Worse casino app I’ve ever played. Disappointed I gave them my money. Should’ve stuck with fanatics. ### 1/5 — Scam *2026-02-23, version 3.88.41* Can’t withdrawal my money bc they locked my account for security reasons ## Most praised reviews (10 highest-rated) ### 5/5 — Amazing!!! *2026-02-10, version 3.88.40* This app is fast, reliable, and much more! Deposits and withdrawals are always instant! ### 5/5 — Certified smacker *2026-01-12, version 3.87.20* Smakn so far ### 5/5 — One of my favorites *2025-11-27, version 3.85.20* Out of all the online casinos that I play this has to be in my top three never have I had an issue with games deposits payouts. Definitely recommend downloading the app. ### 5/5 — Goated *2025-09-30, version 3.84.31* Great ### 5/5 — Great game *2025-07-21, version 3.81.20* Big wins ### 5/5 — Good fun *2025-07-12, version 3.81.20* Fun casino games with rewards ### 5/5 — Awesome *2025-04-21, version 3.80.20* 5stars ### 5/5 — Best app ever *2025-04-11, version 3.80.20* Top notch ju heard !! ### 5/5 — Bonuses *2025-04-05, version 3.77.20* They have great bonuses and there promos aren’t too good but they give away free play a lot. ### 5/5 — Great *2025-03-05, version 3.77.20* Good games --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*