# PokerStars Online Casino Games — user reviews > 71 indexed App Store user reviews of PokerStars Online Casino Games by Stars Mobile Limited, rated 4.39/5 from 7,823 ratings. - Source: https://appshunter.io/ios/app/pokerstars-online-casino-games/id1150477426/reviews - App overview in markdown: https://appshunter.io/ios/app/pokerstars-online-casino-games/id1150477426.md - Rating breakdown: 5★ 5,971 · 4★ 584 · 3★ 312 · 2★ 151 · 1★ 769 ## Newest reviews (15 of 71) ### 2/5 — Crashes *2025-11-13, version 3.88.0* I stopped using this site for a long time due to site crashes which then leave a 24 hour period where games cannot be accessed. I came back yesterday and the same thing has happened. After about a year. So technical issues remain despite the ridiculous amount of money made by them. Support are utterly useless. ### 1/5 — AVOID *2025-09-23, version 3.86.0* If I could give 0 stars I would, £100+ staked 1 bonus that didn’t even give a win, worst site I have ever used, don’t waste your money on this one ### 1/5 — Don’t win *2025-08-26, version 3.85.0* Haven’t had any wins and have spent over £1k on this site :/ ### 1/5 — Frequently interrupted game *2025-08-02, version 3.84.11* Games keep crushing and refuse to load Need to delete files and download again ### 1/5 — If i could leave 0 stars i would. *2025-07-18, version 3.84.11* I deposited £20 into this game as the bonus offer says use code 'first500' i used that code spent my 20 pounds And then didnt receive It at all i contacted them said i had to deposit more money into the Game rip off dont waste your money!!!!!!! ### 1/5 — Scam *2025-07-06, version 3.84.11* Put in 50, managed to work up to 400. Tried to withdraw. Failed. Went down to 300, tried to withdraw, failed after talking to customer service. Rise and repeat. Down to 10. Tried to block my account and it won’t let me. Absolute scam of a site. DO NOT USE. ### 3/5 — Be very careful *2025-05-25, version 3.83.10* They miss Jack box and on deal I hit no deal and they dealed not very happy when it was £2 ### 2/5 — Glitchy, frustrating *2025-03-26, version 3.81.5* Neither the app nor the site work on mobile. Seems like a decent site otherwise with some good offers. Shame. ### 1/5 — they don’t give you your winnings *2025-03-10, version 3.81.0* do not use this app i won 160 tried to deposit they refused it said i needed to send documents it’s now been days and they have sent me no email or any contact back ### 1/5 — Scammer *2025-01-21, version 3.77.0* Have cash deal on with free cash but don’t sent info over so yo don’t get payed , bumps ### 1/5 — Take take take *2025-01-14, version 3.76.21* Worse app you can play on, doesn’t pay out whatsoever ### 1/5 — Scam *2025-01-12, version 3.76.21* Like many have mentioned on trustpilot, this app is a scam. I had no trouble opening an account and depositing money; however, on next login, I was blocked with my account “deactivated”. I have tried the help center many times, but can never get through to a person - only the chatbot. I’m convinced this is a scam operation and would advise everyone to steer well clear. ### 1/5 — Deposit scam, poor payouts on feature *2025-01-04, version 3.76.20* They don’t match deposit up to $600.00 I’ve deposited over £400.00 and used it on slots and received nothing at all. Check bonuses and nothing, nothing to claim and nothing offered! Playing £2.00 spin had super feature on Blitz it said “better luck next time” twice in a row and the third time it gave me 64p from a TWO POUND A SPIN super feature, I’ve never had less than £170.00 on other sites paying that for one spin and even that’s not a lot for the cost, absolutely avoid these scammers!! ### 1/5 — No chance to win(stay away from app) *2024-12-31, version 3.76.20* Unfortunately when downloading this app I haven’t been able to have a chance to win something, I have put over £35 plus the £20 bonus and free spins in and not even more than £5 back. I understand this is slots but as a new customer this is terrible to me, I’ll be sticking with my other apps. I would avoid this app as there is no chance to win. ### 1/5 — Disappointed for such a large company *2024-12-15, version 3.76.20* Absolutely horrendous customer service I’ve been trying to reopen my account for nearly two weeks now and I still haven’t had it resolved! You have to wait well over an hour to chat on instant 😂 messaging ## Most critical reviews (10 lowest-rated) ### 1/5 — Winning *2026-07-25, version 3.93.10* Don’t win anything! And if u win £20 it takes it back ### 1/5 — Can’t withdraw *2026-07-16, version 3.93.10* 0 stars ### 1/5 — What a hunk of junk *2026-07-08, version 3.93.10* Poor app performance ### 1/5 — Worst *2026-06-01, version 3.92.10* Would give 0 start if I could has to be one of if not the worst out there the rtp is shocking how can u wager ower 1000 playing in 20p spins yes 20P SPINS that’s 5 thousands spins not one single bonus somethings not adding up it’s in my recent activity has been sent to UKGC for further checking the statistics the lot cause it ain’t adding up with how your promoting your rtp your reveiws are fake too all I can see is negative reviews yet it’s got a rating so high ? ### 1/5 — Nooo good app the worse *2026-05-08, version 3.92.0* It’s so bad this app other apps winnings this app dying ### 1/5 — Glitchy AF *2026-03-25, version 3.90.1* Not sure what’s changed but this has to be the worst time to play! Nothing but glitches ### 1/5 — Big scam *2025-12-15, version 3.88.10* I deposited £20 from my bank account and it took it out of my account and didn’t even transfer to my balance, after spending hours on customer service I got know where, the account even shows a 20 pound deposit but then says balance as 0.00 and no other transaction history e.g. no bets! DO NOT WASTE YOUR TIME LIKE I HAVE ### 1/5 — Rev promotion wrong and not paying the ec as per promotion *2025-12-09, version 3.88.10* No reply from customer services as I complain about the promotion through rev. And not got the promotion prize I wrote to customer services but no reply ..,, ### 1/5 — Error *2025-11-25, version 3.88.1* They have not paid for the error don’t waist your money ### 1/5 — Never 👎 *2025-09-26, version 3.86.0* I never have an account here I try to open one and I can’t .. it’s say my account it’s close 🙄 ## Most praised reviews (10 highest-rated) ### 5/5 — The best site *2026-07-31, version 3.93.10* All the games and good payouts highly recommend ### 5/5 — Games *2026-07-18, version 3.93.10* Very exciting games, top top ### 5/5 — Good site *2026-06-20, version 3.93.0* Perfect when you win As any site will be ### 5/5 — Big win lol *2025-07-22* I haven’t had any trouble with this app aside from the pop ups that don’t allow me to play games, but I just close the app and come back to it a few minutes later and it works fine. I won £12,000 in December with a Max win on gates of Olympus, shortly followed by a few days later an 8k win, which was incredible and mind blowing and the only ever time I’ve won a huge amount of money on any casino/slots app. Therefore I will continue to be using this app until it fails me. I recommend others to try this app, and just keep depositing what you can afford to play with lol, you never know what you could win! **Developer response:** Hi there, we appreciate your positive feedback and congratulations on your big wins. Thank you for playing with us and good luck on the tables! ### 5/5 — Best Betting App *2025-04-27, version 3.82.0* Absolutely the best casino betting app I’ve ever used. I can’t say your going to win though it’s highly probable and winnings were payed into my account in under 24 hours. I would use this over most. Advise you to download and use. Win or lose very fun. ### 5/5 — Love love *2024-08-24, version 3.73.31* Love love ### 5/5 — Unable to create account *2024-07-16, version 3.73.13* s after entering username password email and country. ### 5/5 — Absolutely do not join this site *2024-03-03* They advertise a deposit and bonus system then don’t come through on promises. I deposited £10 to get £30 free play which I never received. When contacted customer service they said I used my deposit cash before my bonus kicked in then sent me an audit email that I could not make sense of. No help at all. I also tried to withdraw my winnings from my £10 deposit and was directed to a page saying this site wasn’t available at the moment. AVOID AT ALL COSTS!!!!!!! **Developer response:** Hello Garry, thank you for your feedback. We are sorry to hear this. Please kindly contact our support and provide the specifics of the issue for further assistance. You can contact us on our Live Person Messenger by going to 'Help - Contact us'. We remain available and we hope you have a nice day. Regards.^AP ### 5/5 — Xx MARIA ADEEL xX *2024-01-20, version 3.69.30* DSU Tramp x ### 5/5 — Amazing customer service! *2022-09-06* Probably the best customer service I’ve ever received on a casino site! I previously had an issue with my old bank account still being left on the system after depositing with my new bank, and when I went to withdraw there was an issue any way within minutes of contacting customer support they resolved my issue just like that! No headaches nothing. Great casino and brilliant customer support I really recommend using poker stars most other sites would of made it a ball ache. 5 stars all round and props to the friendly costumer service team. Thank you **Developer response:** Hello there, thank you so much for your feedback! We're glad you're enjoying the app. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-13.*