# PokerStars Play – Texas Holdem — user reviews > 84 indexed App Store user reviews of PokerStars Play by Stars Mobile Limited, rated 4.60/5 from 18,262 ratings. - Source: https://appshunter.io/ios/app/pokerstars-play-texas-holdem/id1206905163/reviews - App overview in markdown: https://appshunter.io/ios/app/pokerstars-play-texas-holdem/id1206905163.md - Rating breakdown: 5★ 14,295 · 4★ 2,291 · 3★ 679 · 2★ 246 · 1★ 750 ## What do users think of PokerStars Play? Overall sentiment: neutral **Pros** - 👍 Easy to use interface - 🚀 Fast-paced gameplay - 💡 Daily bonuses and quizzes - 🎮 Fun and engaging poker experience **Cons** - 🐛 Frequent disconnections and glitches - 🤖 Concerns about rigged/unfair gameplay - 💰 Expensive in-app purchases - 🤔 Lack of social features and player interaction **Commonly reported bugs** - Cards not showing properly - Inability to check or fold in some cases - Inconsistent tournament payouts - Lost chips/progress after account login issues **Most requested features** - Ability to view previous game hands - Longer showdown time to review results - Option to disable annoying in-game sounds/notifications - Improved customer support and bug reporting ## Newest reviews (15 of 84) ### 3/5 — Scam app *2024-10-10* Ok. So probably the most enjoyable poker app to play, it’s quick and efficient. But the amount of times it cuts out even with 4 bars of 5G is ridiculous, you lose chips that you may paid for and don’t get refunded. And then all the idiots that come along and go all in every hand, you wait for, say Ace Ace and call and lose to the all in idiot with, say 7, 2. Makes me believe Ther is bots and algorithms working against you to encourage more purchases **Developer response:** Thank you for your feedback. Please rest assured that we are a Fair Play certified game. This means our software is analyzed by Gaming Laboratories International, a widely recognized independent gaming product testing laboratory, who have concluded that our shuffle and distribution is random. You can learn more about this on their website. ### 3/5 — Good until recent login issue. Hopefully new update will fix. *2024-01-09* Been playing PokerStars Play for a few years now. I have worked my way up to a master level 3 rank. Since the last update the app kept failing to launch. I have deleted and reinstalled the app, and the app now launches but no longer has an option for Facebook login. Since I can't login through Facebook I have now lost all my progress and if login is restored I might be demoted back to novice levels. Hopefully a new update will come out soon with a fix for this issue. **Developer response:** Thank you for sharing your feedback. We're really sorry to hear that you've had these problems. Would you be able to contact us on our Facebook page, so we could investigate this further? Apologies again. ### 4/5 — HORSELESS IN NEVADA! *2023-07-16* I just paid $100 for some chips. Can you do me the favor of creating an avatar that looks like a horse. Or, allow me to use a picture of a horse as my avatar. Please please communicate an answer to me. THANK YOU very very much!! LONE HORSE 777. Saturday, June 3, 2023. I will give you a five rating, if you please put a picture of a horse in the avatar selection. Thank you. Lone Horse777 P.S. What IS Odds Counter ????….. STILL NO Horse Avatar. :-( SOOOO how long does it take to put a new horse face in your avatar selection??? When that is accomplished, I will give you a five star rating. Thank you very much. OKAY…IDEA #3. how can I use a picture of a horse THAT I HAVE, to be my Avatar??? !! STILL NO Horse avatars for Lone Horse777 !! :-( BY THE WAY, my screen name is Lone Horse 777, NOT Oddscounter. Yet, there is NO picture of a HORSE in the avatar choices Have a good week! I keep saying that I need a horse avatar. I’m getting HOARSE, SAYING horse!! SOOOOO, can you hear my horse laff ?? i’m going to give you $9.99… I will double that if you give me that horse avatar. Sooo, thank you for your email. Unfortunately I do not use Facebook. However, I will raise my review up to 4 stars. I don’t use Facebook Sooooo, as I said, I have used the avatar shop! I have seen other players with a horse avatar! Can you please please put the avatar that looks like a horse back in the avatar shop?? And, thank you in advance. **Developer response:** Hello, if you have logged into your Facebook account to play on our app, then your image at the tables will be the same as the one in your Facebook profile. You can change your image within the game anytime by selecting one of the many different images available in the Avatar Shop. Simply go to your profile, click 'Avatar Shop' and choose the avatar that you prefer. Should you wish to change it back again, then you can find your Facebook profile image in the Avatar Shop under the category 'Purchased'. ### 4/5 — HORSELESS IN NEVADA! *2023-07-04* I just paid $100 for some chips. Can you do me the favor of creating an avatar that looks like a horse. Or, allow me to use a picture of a horse as my avatar. Please please communicate an answer to me. THANK YOU very very much!! LONE HORSE 777. Saturday, June 3, 2023. I will give you a five rating, if you please put a picture of a horse in the avatar selection. Thank you. Lone Horse777 P.S. What IS Odds Counter ????….. STILL NO Horse Avatar. :-( SOOOO how long does it take to put a new horse face in your avatar selection??? When that is accomplished, I will give you a five star rating. Thank you very much. OKAY…IDEA #3. how can I use a picture of a horse THAT I HAVE, to be my Avatar??? !! STILL NO Horse avatars for Lone Horse777 !! :-( BY THE WAY, my screen name is Lone Horse 777, NOT Oddscounter. Yet, there is NO picture of a HORSE in the avatar choices Have a good week! I keep saying that I need a horse avatar. I’m getting HOARSE, SAYING horse!! SOOOOO, can you hear my horse laff ?? i’m going to give you $9.99… I will double that if you give me that horse avatar. Sooo, thank you for your email. Unfortunately I do not use Facebook. However, I will raise my review up to 4 stars. I don’t use Facebook **Developer response:** Hello, if you have logged into your Facebook account to play on our app, then your image at the tables will be the same as the one in your Facebook profile. You can change your image within the game anytime by selecting one of the many different images available in the Avatar Shop. Simply go to your profile, click 'Avatar Shop' and choose the avatar that you prefer. Should you wish to change it back again, then you can find your Facebook profile image in the Avatar Shop under the category 'Purchased'. ### 4/5 — HORSELESS IN NEVADA! *2023-06-09* I just paid $100 for some chips. Can you do me the favor of creating an avatar that looks like a horse. Or, allow me to use a picture of a horse as my avatar. Please please communicate an answer to me. THANK YOU very very much!! LONE HORSE 777. Saturday, June 3, 2023. I will give you a five rating, if you please put a picture of a horse in the avatar selection. Thank you. Lone Horse777 P.S. What IS Odds Counter ????….. STILL NO Horse Avatar. :-( SOOOO how long does it take to put a new horse face in your avatar selection??? When that is accomplished, I will give you a five star rating. Thank you very much. OKAY…IDEA #3. how can I use a picture of a horse THAT I HAVE, to be my Avatar??? !! STILL NO Horse avatars for Lone Horse777 !! :-( BY THE WAY, my screen name is Lone Horse 777, NOT Oddscounter. Yet, there is NO picture of a HORSE in the avatar choices Have a good week! I keep saying that I need a horse avatar. I’m getting HOARSE, SAYING horse!! SOOOOO, can you hear my horse laff ?? i’m going to give you $9.99… I will double that if you give me that horse avatar. Sooo, thank you for your email. Unfortunately I do not use Facebook. However, I will raise my review up to 4 stars. **Developer response:** Hello, if you have logged into your Facebook account to play on our app, then your image at the tables will be the same as the one in your Facebook profile. You can change your image within the game anytime by selecting one of the many different images available in the Avatar Shop. Simply go to your profile, click 'Avatar Shop' and choose the avatar that you prefer. Should you wish to change it back again, then you can find your Facebook profile image in the Avatar Shop under the category 'Purchased'. ### 3/5 — HORSELESS IN NEVADA! *2023-03-10, version 3.2.24* I will give you a five rating, if you please put a picture of a horse in the avatar selection. Thank you. Lone Horse777 P.S. What IS Odds Counter ????….. STILL NO Horse Avatar. :-( SOOOO how long does it take to put a new horse face in your avatar selection??? When that is accomplished, I will give you a five star rating. Thank you very much. OKAY…IDEA #3. how can I use a picture of a horse THAT I HAVE, to be my Avatar??? !! STILL NO Horse avatars for Lone Horse777 !! :-( BY THE WAY, my screen name is Lone Horse 777, NOT Oddscounter. Yet, there is NO picture of a HORSE in the avatar choices Have a good week! I keep saying that I need a horse avatar. I’m getting HOARSE, SAYING horse!! SOOOOO, can you hear my horse laff ?? i’m going to give you $9.99… I will double that if you give me that horse avatar. ### 3/5 — Fun to play but can’t give feedback *2023-01-19* The interface is easy enough to use & it’s fun to play but I can’t report / give feedback. There was literally someone swearing and using ableist & racist slurs and there is no option to report the user. Eventually left the table. A feedback function for reporting that stuff would be great ### 4/5 — It’s free and a great way to see flops. Lots of donkeys but still worth the free-dollars *2022-11-29, version 3.2.22* BRING BACK “BET ON POKER” LIVE DEALERS The only reason I don’t give it a 5 star is because there is no bet-on-poker live feed anymore. Being able to see 6 hands dealt by real cards shuffled before your own eyes! The single best way to see flops and run outs ever in real-time instead of just trying to conceptualize raw probability and translate to betting and bluffing/bluff catching like an autist. Tournament payouts aren’t the best, better to play sit-and-go. Their chips for ads schema is solid and allows you to toss some chips around for free which is fun. But when they had the live-feed of those nice Baltic/Slavic lasses and lads dealing and shuffling, it was like having a private service to show you flops, and I actually bought an embarrassing amount of chips to try and reach 10 Billion by betting probability, and I did it. It was awesome. When I lost the 10Billion on wild betting in large games and the largest tournaments, I would have spent thousands to buy a bunch more chips if I could watch the live dealers again. This live poker dealing really upped my table play at the local Ameristar. I started playing open ended straight draws a lot more if the pot odds were there, like the southeast Asian players do, after watching them come out like crazy over thousands of live deals over the course of a few months. BRING BACK “BET ON POKER” LIVE DEALERS ### 4/5 — Fun but has a critical bug *2022-06-09, version 3.2.18* Fun game, I do feel like it’s more like roulette sometimes, so many players betting all in on things they shouldn’t pre flop. But you can’t expect more, just play very tight. The critical bug is that sometimes the ui glitches out and you can’t check or fold, or you don’t see your hole cards. Putting in chips always works though lol. The ui has other glitches, such as the blind increase notice not appearing, even though the game pauses as if it’s showing it. There appears to be a big bug in the underlying ui framework. Please fix. I don’t hold out much hope as some reviewers from 4 years ago mention this. ### 2/5 — Still glitches *2022-05-17, version 3.2.18* Love playing this game and noticed from time to time it won’t open. Can’t sign in also. Restarted phone and deleted the App Started app again and it won’t let in. Support is minimal. They say they are escalating the issue and never hear back. Need to work on responses and glitches. At this time it flashes maintenance mode for 12+ hours. Deleted app, reinstalled app, shut down two devices and still getting errors. The app does not automatically save user name and password to your device. I just wish they would improve the games glitches and have better ways of reporting errors. ### 4/5 — Best potential PlayMoney game but needs some improvements *2022-05-17, version 3.2.18* I love it. The UI is clean and not too flashy (in a good way) compared to competitors. It’s easy to accumulate chips without paying. Leaderboards are just a grind and doesn’t factor losses into your ranking, fine. You can bet by sliding your finger over chips but it scales up too quickly. It’s really unintuitive. After 1400 hands I still “misclick” and raise all-in too often or bet too little for me to justify using the slider… I stick to tapping the buttons even if it takes me longer. I also raise accidentally when trying to call sometimes. WSOP has a better betting system using buttons, presets and a visual slider but that’s about all it does better. I wish I had more control over settings. I have vibration enabled but it only notifies me after the clock has 50% time left. It should notify as soon as action is on the user. This slows down play a lot. Overall I like the app but it could use some improvements. Edit: I forgot to mention… if you sign up with an AppleID you can’t sign in anywhere else but on Apple devices. There’s no option to link your account to a PokerStars account. I’m stuck to playing mobile. ### 1/5 — 100% Rigged- deleted *2022-02-02, version 3.2.15* This app loves to profit from the ignorant. The cards are dealt in algorithms, basically meaning they’re not random and they never will be random. You have 13 individual cards, each individual card has 4 suits. If you were to play real poker with real cards, it would take a very long time before you noticed any type of pattern, if there is a pattern at all. Why? Because real poker is 100% random, It’s impossible for patterns to form with this type of odds. PokerStars poker is 100% predetermined, that’s why you see a pattern after pattern repeat over and over again. Totally rigged. Buying chips allows a player who loves poker but who might not have the kind of free time that is required to amass the necessary chips for the high roller tables to enjoy the game on their own level. PokerStars Poker is using rigged deals to make people buy more coins. The game determines a winner before the cards are even dealt. Then the game set’s up multiple ‘possibilities’ based on the player's perception, in fact, there is only one possibility and that is the winning one. ### 3/5 — Hard to Read Showdown *2022-01-27, version 3.2.15* Hi, I gave 3 star only because I want to let the developer know certain aspects it needs to be improved. The showdown time is way too short for me and it's not even 1 second, lots of time I don't even have the time to read the hands of myself and my opponents and I don't even know how I won and how I lost. Besides, the pop out window after showdown is even more annoying, sometimes it just block the showdown hands and I couldn't read it at all. Could you make it at least last several seconds? Or at least let user to choose the showdown time? ### 1/5 — Charged me twice *2022-01-23, version 3.2.15* On December 31st, I bought $100 in poker chips, but the first time it said it didn’t go through, so I tried it again and it worked but it charged me twice, it charged me for the time it didn’t go through and the time it did go through. I messaged support on Facebook and they said they are looking into it and would get back to me. It’s been three weeks since and I haven’t heard back from them. I either want the other $100 in poker chips that they charged me that said didn’t go through or I want that $100 back. It’s been three weeks and this is getting ridiculous. Is there management or anyone relevant that I can talk to? This is crazy and I will not ever buy poker chips again. ### 2/5 — Actually stop being rigged *2021-12-04, version 3.2.13* I keep winning because I’m good at poker but they always give the prize to the loser. I have played the game for 3 years and it was great and fair until this last month. Stop this right now and people might actually be interested in this game. It’s also putting these terrible streaks onto my account and others that spend so much money on this. The game used to be good and it’s wasting all my time on unfair matches against either hack clients or the game is just managed poorly by the creators. I demand a refund of the 50,000,000 chips sent off of my account to other people and the other chips I actually paid for and got glitched out during cash games. Please get a creator to hear about this. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t allow me to login *2024-11-11* Downloaded this app several times and it won’t even allow me the option to login, just gets stuck before login page even comes up ### 1/5 — App won’t load *2024-11-11* Frustrating. ### 1/5 — Joke *2024-09-15* One simple fact of this app, if you don’t pay for fake chips it will not allow you to win, period. You can get a few wins but they will immediately correct that with unrealistic hands that miraculously you lose every hand that statistically are not possible. If you enjoy playing poker this not the app for you. If you simply want to lose in impossible ways then this is the game for you. However I guess there are people that don’t know how far from reality this game is and they just don’t care. In that case play on in the land of imagination. Update. Thank you for your response which in no way applies to the review I wrote. I really don’t see how that statement could even be considered by the author. I don’t think anyone has ever thought of shuffling the cards during the hand. But thanks for letting us know that you guys don’t do that. **Developer response:** Hi there, bad beats are never fun, but they're part of Poker. We can assure you that our shuffle is independently tested as fair and random as part of our gaming license, for more information please visit: http://psta.rs/PSRNG or https://youtu.be/-DkHzOUzDjc. ### 1/5 — Unknown error *2024-08-31* Unable to find a seat at a table and a popup window displays “unknown error unable to find a seat”. I’m forced to give the app one star to post my review, otherwise it would be a zero **Developer response:** Thank you for sharing your feedback. We're really sorry to hear that you've had these problems. Would you be able to contact us on our Facebook page so we could investigate this further? Apologies again. ### 1/5 — Unfixed problems *2023-12-27* Countless times I have informed Pokerstars about a problem signing in via Facebook with no resolution in sight. Unable to sign in via any other means so cannot play TExas hold ‘em all at all. ### 1/5 — Hmmmm *2023-10-15* They say they have no bots, how can player that is lvl 100 have never played a hand or won any hand, but still have millions of chips ???This game takes a lot of wins to get to lvl 100…., don’t tell me the players status updates every so many hours….i have seen players that have started 6 months ago. They never played a hand or won , but still have a huge bank???.who would pay for micro transactions and never play the game??? Only bots that’s who ### 1/5 — It’s Fake *2023-07-09* I just played to tournaments with the hands dealt being identical to two tournaments I ha previously played. I believe they were even the same two players. I guess it is kinda fun to see if you can out bet the system, I am just disappointed it is not random. In response to developer: Within a 24 hr period I played cards that were identical. I beat on a pair of Aces and was beat by two pair, Aces and Sevens. The entire tournament was familiar to me. The Aces vs Aces-Sevens loss was significant because the opponent had beat aggressively on previous hands disguising his stronger position. My thoughts on how the beating had transpired was identical, which triggered the memory. The very next tournament was also familiar. I have an excellent memory and I’m confident this isn’t random dealing. I decided after thinking through how I wanted to spend my time to delete the app. **Developer response:** Hello RLFVII, thank you for your message. We apologise for the inconveniences. Bad beats are never fun, but they're part of Poker. We can assure you that our shuffle is independently tested as fair and random as part of our gaming license, for more information please visit: http://psta.rs/PSRNG or https://youtu.be/-DkHzOUzDjc Thanks.^AI ### 1/5 — Bugs *2023-06-03* So many bugs **Developer response:** Hi, we are sorry to read about your experience, and we appreciate your feedback. We always try to do our best for our players and provide the best services and environment. Please note that you can contact our Support Team via Live Person Messenger by going to 'Help - Contact us’, so they can assist you with your issue. ### 1/5 — Not a poker game *2022-09-13, version 3.2.20* This game is not a poker game. Don’t get me wrong, it is an excellent platform for a pseudo-poker experience. This is a game that’s designed to get you to give them as much money as possible. Periodically I will get some kind of mechanism which would give me a bunch of money but then my hands become incredibly bad. I was lucky enough to get one of those scratchers they gave me $50 million and then every single one of my hands became garbage. I’m a pretty good poker player, but the odds and play change dramatically it’s designed to get you to run out of chips so that you will buy more chips from them. This can be very frustrating as every other aspect of this is fantastic it’s a three person game it’s really fast moving etc. etc., But it’s really designed to get you to run out of money so you have to buy more chips and that can be extremely frustrating the people who want to play. I don’t believe they’re Fairplay garbage it’s just been happening too often you’ll get really great hands and then the other guy will get a better hand etc. etc. it’s just simply fixed. ### 1/5 — Never, ever make a purchase here! *2022-07-26, version 3.2.19* I paid $50. for chips that they admitted they canceled after it was paid! Now they won't give chips I paid for, they won't give me a refund AND they say that since I bought through Apple they can do nothing & will do nothing! What is this crap? Give me chips! You have my receipt, you see you received the money, give them! It has nothing to do with Apple, it's all on you so take care of business. I will be telling everyone to stay away from Poker Stars, I'm going to post about you stealing from your customers everywhere that has poker interests. Do the right thing! And stop deleting my reviews, I have the right to post about my experience. ## Most praised reviews (10 highest-rated) ### 5/5 — good game！ *2024-10-11* nice one **Developer response:** That's great to hear! Thanks for playing with us. ### 5/5 — Good game *2024-04-01* Nice one ### 5/5 — PokerStars *2023-12-26* Great game, fun to send some time playing. **Developer response:** Thanks so much! We're glad you're enjoying the app. ### 5/5 — Nirvana *2022-12-21, version 3.2.23* Finally! No monotonous music at the table! Among the poker apps this has become my go-to. WSOP has a shot clock that’s way too short. I like the pace here at PokerStars. Update - please come up with something more entertaining than “you guys have fun” & “can’t call that much”. They’re lame sayings. How about, “cold deck” or “dealer hates me”, etc… c’mon it’s not that tough to come up with something better than something no one would ever say. Also, if someone folds by timing out make them sit out a hand. Also, showing the hole cards needs to pause longer at the end of each game. It goes on to deal the next game so quick you can’t make sense of it all sometimes and it’s really annoying when it says somebody won by something you did not see revealed. Lastly, implementing some basic AI that detects a troll going all-in time-after-time just to ruin a game would be nice. And one more thing, regarding league standings, the losses need to be subtracted from the gains. Not doing so is incentive for trolls repeatedly to go all-in with impunity. ### 5/5 — One of the best poker apps. *2021-08-10, version 3.2.10* I’ve been playing for many years. This is one of the fairest sites I’ve played on, with quite a few skilled players. You get daily bonuses that help sustain you through unlucky streaks. Safe way to learn the game while playing against experienced players and acquiring an instinct for the odds. The site has open tables for both Holdem & Omaha and three person Holdem tournaments. Remember- poker is a dance hall girl who loves you and leaves you as your luck changes. She follows the money. Don’t bet your house. ### 5/5 — Super Spin Joke *2020-11-12, version 3.2.2* Wanted to get some free coins today and there was an option to rate Poker Stars to get a free ‘Super Spin, wish I didn’t spend my time giving this app a good review as the did not give me my free spin. Also, there default in-game responses are pretty cheesy like “I’m so tight now” or “Can’t call that much” when you fold etc., but not to big of an annoying deal. When you do their daily spin on the wheel I get $5,000 to $7,000 chips, and will get something more like $25,000 out of a million maybe a couple times a year. ### 5/5 — Aussie playing poker again after years *2019-06-17* Used to play for cash on PokerStars years ago, now they don’t allow cash for Australian players. Kinda better as its still fun playing for fake money as it’s still hard to work your way up. ### 5/5 — Stop whining it’s a gr8 game *2019-03-06, version 2.3.3* Read some of the reviews can’t believe anyone would complain, it’s free and it’s a lot of fun! A great way to burn time if you have time to burn, players get better hands then real poker but if you play right as if you was playing real poker and truly know how to play it all washes out the same.. it’s the only game I now have on my phone and the only one I want or need.. happy playing but if you come and play like you don’t have no since beware I’ll take your chips ### 5/5 — Cool, realistic Poker game *2017-09-08* Great Poker game. Somewhat realistic way to play and real opponents that you can research (since some basic stats are shown). Also plenty of ways to gain chips if you end up losing it all. Thoroughly enjoy playing ### 4/5 — I can’t get in the app *2024-08-22* I love the game and have been playing it for a while. However, quite often i have had hard tome to launch the app. I can hear the music but I can’t get into the app to play the game. I did all the updates, cleared the cashes, restart the phone, bir I could not manage to start the app. Can you help me please? **Developer response:** Thank you for sharing your feedback. We're really sorry to hear that you've had these problems. Would you be able to contact us on our Facebook page so we could investigate this further? Apologies again. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*