# Pol-App(Kerala Police) — user reviews > 76 indexed App Store user reviews of Pol by Kerala Police, rated 4.30/5 from 10 ratings. - Source: https://appshunter.io/ios/app/pol-appkerala-police/id1500016489/reviews - App overview in markdown: https://appshunter.io/ios/app/pol-appkerala-police/id1500016489.md - Rating breakdown: 5★ 8 · 4★ 0 · 3★ 0 · 2★ 1 · 1★ 1 ## Newest reviews (11 of 76) ### 4/5 — Tuna app description reg *2025-02-13, version 3.2.1* There is no provision to paste text containing the description of the complaint. Such a thing would be great helpful ### 3/5 — complaint not registered *2024-10-01* This app was very good in getting pcc. it was very easy. but few days ago, I raised a complaint and I found it disappeared and there is no answer or call. ### 2/5 — Very slow *2024-06-20, version 3.0.5* Nowadays it’s very slow to use.. it is very difficult use ### 4/5 — Overall a good application *2024-06-14* The application is user friendly with almost all details available nearest ps, emergency numbers and all. I would like to make it to your attention that for PCC certificate, it would be better if there was an option to download certificate just by providing (the application number and an otp for safety) in the app irrespctive of the online mode (akshaya centre or mobile app) by which the applicant applied for the certificate. ### 3/5 — Cant update locked house information *2024-05-08* It’s showing error something went wrong, please try after some time **Developer response:** All the issues are fixed now. Please update to the latest version. Thank you. ### 3/5 — Photo upload *2023-12-15, version 2.9.6* Unable to upload photo to complete profile ### 4/5 — Update issue *2023-09-23, version 2.9.6* Not getting police district selection to update profile. ### 4/5 — Not able to register details *2023-02-20* Not able to update address, id etc as unable to upload photo. Only after uploading photo it will direct to next step ### 2/5 — Complaint *2022-09-08, version 2.8.8* I couldn’t sign up ### 5/5 — Good *2022-08-19, version 2.8.5* Good initiative thanks ### 4/5 — Looks good *2022-06-26* It’s obvious we cannot test all its functionality but overall, it looks good and the navigation is easy. The nearest PS when a person is outside Kerala needs some improvement. Wish that door locked register facility was made available even after a person has left his/her house. **Developer response:** Thank you for your feedback. We'll try to include your suggestions in future updates. ## Most critical reviews (10 lowest-rated) ### 1/5 — Tracking of a complaint lodged not available ?! *2025-11-24, version 3.2.5* This facility was available earlier as I recall - why it is not there now ?! ### 1/5 — No response for the complaint registration *2025-11-15* The app works properly unlike other government apps. However even after registering a complaint, nobody contacts you. Finally you need to go to a police station for follow up. So I don’t know what is the purpose of the complaint registration in this app **Developer response:** Dear Sir/Madam, Thank you for your valuable feedback. Please note that the Pol-App acts only as an intermediary platform. When you register a complaint through the app, it is forwarded to the concerned police station. The officers then take action based on the nature and urgency of the complaint. In some cases, you may not receive an immediate call due to station workload or priority cases, but your complaint is properly recorded in the system. Thank you for taking the time to share your experience. Regards, Pol-App Support Kerala Police ### 1/5 — Emergency number not updating *2025-10-13, version 3.2.4* Iam not able to add emergency contact number. Kindly fix this problem ### 1/5 — Can’t register a complaint *2025-03-28, version 3.2.1* Due to lot of unwanted options, system not allowing to register a complaint. ### 1/5 — Bad experience *2024-11-23, version 3.1.4* I have an bad experience from the police officer and he didint refund my money. Its very bad service from the public servent. ### 1/5 — Unable to validate OTP *2023-11-10, version 2.9.6* I complained about this issue long back and got the feedback that this issue is solved, but it is still not solved as OTP validation is failing while registering. ### 1/5 — Complaining on app is simply waste of time *2023-02-19, version 2.8.8* Complaining on app is simply waste of time Don’t expect any reply, call or any response. Even right for justice could be denied by expecting response… ### 1/5 — So bad *2022-07-05, version 2.8.5* You can not add emergency contact, you can’t add photos or even can not report a cyber complaint. Always getting error as ‘something went wrong. Try after some time’ Even after months still getting the same error. (iOS) ### 1/5 — Not useful *2022-01-30, version 2.7.3* Previously very easy to use this app, after updated not getting FIR ### 1/5 — plz update this app pool pass options onnum illa ithil *2021-06-19, version 2.4.1* ഭയവായി ഇത് അപ്ഡേറ്റ് ചെയുക ആൻഡ്രോയിഡ് ഇല് ഒക്കെ pool പാസ് ഒക്കെ ഉണ്ട് ഇതിൽ അത് ഒന്നും illa ## Most praised reviews (10 highest-rated) ### 5/5 — Great Initiative Great App *2025-08-29, version 3.2.2* Very useful and brilliant app …and prompt service ### 5/5 — User Friendly *2025-04-03* This app offers a smooth and efficient experience. I applied for a Police Clearance Certificate, and it was processed within two days. The user-friendly interface made the process hassle-free. Highly recommended for quick and reliable service! ### 5/5 — Kerala Police App *2025-02-09* Kerala Police App is very essential now a days cause almost 95% of keralaites are using smart phone so with in minutes everybody can be raise police complaints through mobile with in a second also avoid to travel police station and time Keep it up , Salutes to KP ### 5/5 — Very good *2024-10-23, version 3.1.4* User friendly design. Good service. Thank you kerala police for this initiative. ### 5/5 — Comfortable *2024-07-19* This is the app it easy and very comfortable to access stations and other’s help ### 5/5 — Too Helpful *2024-06-11, version 3.0.5* It's a very helping platform for the citizens ### 5/5 — Great effort! Indeed *2023-12-21* App and its functions are fantastic though not used any of the functionality yet in real, yes it is for emergencies. Wonderful and all the best to KPS, especially for the app team. ### 5/5 — Error *2023-11-15, version 2.9.6* Full Settings Not Recorded ### 5/5 — Supportive *2023-09-05* I’ve used this App for Blood request .. Within 2hrs after registering I’ve got a call from control room regarding the requirements and then they found donor’s within next hour.. it was my last resort as I was not getting any responses from any other sources.. Heartfelt ‘thank you’ for everyone behind the scene 🙏🏼.. Please make use of the App everyone because you never know when you need it… ### 5/5 — RIYAS KOTTA PARAMBU *2023-07-09, version 2.9.6* Its very useful and easy to understand. Thank you Kerala Police! :) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-26.*