# Polaris Office Mobile — user reviews > 389 indexed App Store user reviews of Polaris Office Mobile by Polaris Office Corp., rated 4.60/5 from 533 ratings. - Source: https://appshunter.io/ios/app/polaris-office-mobile/id513188658/reviews - App overview in markdown: https://appshunter.io/ios/app/polaris-office-mobile/id513188658.md - Rating breakdown: 5★ 436 · 4★ 50 · 3★ 19 · 2★ 9 · 1★ 19 ## What do users think of Polaris Office Mobile? Overall sentiment: neutral **Pros** - 👍 Excellent compatibility with Microsoft Office formats - 🚀 Fast loading and processing of documents - 💡 Useful features like charts, graphs, and formatting options - 👍 Intuitive and well-designed user interface - 🚀 Seamless integration with cloud storage services **Cons** - 🐛 Frequent crashes and stability issues - 🐛 Formatting problems when opening documents on other devices - 🐛 Buggy behavior with certain features like spell check and cursor control - 🔋 Sluggish performance and high battery consumption - 👎 Lack of support for iCloud and limited cloud storage integration **Commonly reported bugs** - Documents becoming corrupted or unreadable after editing - Inconsistent behavior when switching between apps - Numeric keypad issues and missing navigation controls - Unexpected crashes and data loss - Compatibility problems with newer iOS versions **Most requested features** - Add spell check and autocorrect functionality - Improve file management and cloud sync capabilities - Enhance keyboard and cursor control support - Introduce a read-only mode to prevent accidental edits - Provide better documentation and in-app support ## Newest reviews (15 of 389) ### 3/5 — Update *2025-09-05, version 9.7.2* La app es buena pero la han olvidado y no actualizan con frecuencia como la versión gratuita. ### 3/5 — Numeric key pad arrow for side to side movement missing *2025-03-08, version 9.7.0* Use spread sheet to enter data. Number pad does not have an arrow to change columns any more. Need to add it back in. ### 4/5 — Ziemlich gut! *2025-01-03* Um 5 Sterne zu vergeben, würde ich gern eine Kompakt-Ansicht nutzen können. Diese ist bei Microsoft-Office und MobiOffice auch implementiert. Durch die kompakte Ansicht wird das ständige Scrollen und Zoomen vermieden. Gut ist, dass Polaris Office Mobile weniger Akku verbraucht als Microsoft Office, das sich ständig mit OneDrive austauscht, auch wenn man es nicht nutzt! **Developer response:** Dear Customer, this is Polaris Office. We apologize for any inconvenience you may have experienced. To improve the issue, could you tell us the specific details of the error phenomenon through 'MY' > 'Support' in the app? We apologize for the inconvenience, but we request you to review it in detail and expedite the improvement process, so please understand and cooperate. Thank you. -Polaris Office- ### 4/5 — My impression of the first 10 minutes *2024-10-01, version 9.6.3* I will update this later, if I feel it necessary. The option to copy from my previous word editor didn’t work until I pasted my manuscript into my phone’s notes, and then copy/pasted from the notes, into this app’s word processor. It still seemed a bit slow, but it worked. I was expecting the “edit” function first, so I was confused why I couldn’t find a way to change the font, until I found that it was in some kind of “presentation view” mode, and “editing” was a toggle between “done,” or “edit.” ### 4/5 — Zu empfehlen danke *2024-09-10* 👍 **Developer response:** Dear Customer, this is Polaris Office. I'm glad to hear that you're satisfied with the use of Polaris Office features. We will try not to make it uncomfortable for you to use it. If you have any improvements or inconveniences, please contact the customer service center for setting up the Polaris Office app. -Polaris Office- ### 4/5 — 誤ってデータを削除してしまいました *2024-08-31* 誤ってデータを削除してしまいました。ゴミ箱はないのでしょうか？復帰させる方法を教えてください **Developer response:** 개발자 답변(대기 중) - 2019년 12월 31일 App Store에서 해당 답변이 나타나기까지 최대 24시간이 걸릴 수 있습니다. お世話になります。Polaris Officeカスタマーサポートです。この度はご不便をおかけし申し訳ございません。まず、Polaris Officeアプリを一回実行します。その後、Polaris Officeアイコンをロングプレスし、以下のようなメニューが表示されましたら、 「検索」もしくは「お気に入り」を押し、実行できるのかご確認お願い致します。 もし、実行できましたら、アプリ内にある「設定」で「スタート画面」を変更しますと、 アプリアイコンから正常に実行できます。この他ご不明点などございましたらsupport@polarisoffice.comまでご連絡お願いいたします。お客様にはご不便をおかけしまったこと再度お詫び申し上げます。-Polaris Office- ### 4/5 — nice *2024-07-19, version 9.6.3* 1.During the demonstration, the tool icon can appear on the iPad, but I hope that the tool icon does not appear on the demonstration device. 2. There is no need for Google's translation function. The translation provided by the ios system is better, more convenient and faster. ### 4/5 — Jetzt Zugriff auf iCloud- und z.B. DropBox-Dateien *2024-04-03* The Polaris Office mobile suite 9.6.3 is a simple but good solution for creating texts, spreadsheets or presentations in current MS formats or for opening corresponding files with German menu navigation. There are no ads but but now you have to pay €44 to avoid an Abo. **Developer response:** Dear Customer, this is Polaris Office. Thank you for your kind review. Polaris Office is trying to provide customers with safer and better services. If you have any other questions, please contact the Polaris Office App Launch > Settings > Customer Center. -Polaris Office- ### 3/5 — フォントが… *2024-01-11* みなさん、フォントはちゃんと日本語フォントですか？ 私は、ところどころ文字が中華フォントになるし年月日の表示は¥になるしPDFはめちゃくちゃだしで、対外用の書類は編集出来ません。 エクセルの再現度が高くて気に入っているので、ほんとフォントだけでも何とかしてください！ **Developer response:** Dear Customer, this is Polaris Office. We apologize for any inconvenience you may have experienced. To improve the issue, could you tell us the specific details of the error phenomenon through 'Settings' > 'Customer Center' in the app? We apologize for the inconvenience, but we request you to review it in detail and expedite the improvement process, so please understand and cooperate. Thank you. -Polaris Office- ### 3/5 — Numeric input CORRECTED with latest update..BUT.. *2023-02-26, version 9.6.0* Great app and NUMERIC keyboard now totally useful. Thank you Polaris office mobile. BUT now when inserting a photo in a word document you can’t easily move the the photo as once was possible…..BUT in a spreadsheet document moving a photo works perfectly. Please correct ### 3/5 — 유일무이한 한글 해제 기능 좋은데요 *2023-02-18, version 9.5.6* 요즘 시대가 어느시대인데 자동저장기능이 없나요??파일 다날림 ### 3/5 — Why only 3 stars? *2023-02-02, version 9.5.6* I begin work on my iPad (Gen 6 fully updated) using this App, I start a new document. Next I bring up a different app (such as Google Chrome) so that I may work on gathering data to add to my new document. When I return to my new document, it closes the moment I try to switch back and I have to start over to bring it back up for access (and hope I remembered to save before I switched to Chrome for a moment). It helps to have the “Recent Files” tab as it negates some steps, but it taxes my patience constantly. It would be nothing to complain about if it only happened “once in a blue moon”, but it happens every time, which gets old real fast. Among others, one of the rubs that I find is when I use (…) Normally, when you see the … it looks just as you see it here. Since the last update this (…) is higher (in the middle in relationship to the letter next to it. It does so as soon as you add the 3rd dot. Is this a new thing in English literature? It bothers me. I hope this may be addressed in the next update. ### 4/5 — Polaris Office Mobile, keine Familienfreigabe *2023-01-29* Sehr gute App und auch etwas teuer, jedoch im Nachhinein sehr Enttäuscht, da sich die App nicht mit der Familie (Ehefrau) teilen lässt. So etwas geht schon garnicht!!! Habe daher meinen Rückzahlungsanspruch eingelöst. Sehr Schade!!! **Developer response:** Dear Customer, this is Polaris Office. The Polaris Office Moblie product is only available on this device, and in case of sharing, you must purchase and use the Polaris product. We apologize for the inconvenience.' o improve the issue, could you tell us the specific details of the error phenomenon through 'Settings' > 'Customer Center' in the app. Thank you. -Polaris Office- ### 3/5 — Numeric key pad missing now. Used to work fine *2022-12-09* Key pad input removed. Should have been left in **Developer response:** Dear Customer, this is Polaris Office. We apologize for any inconvenience you may have experienced. To improve the issue, could you tell us the specific details of the error phenomenon through 'Settings' > 'Contact Customer Support' in the app? We apologize for the inconvenience Thank you. -Polaris Office- ### 4/5 — 中文句号显示异常！！，望尽快修复！ *2022-07-09* 中文句号显示异常！！，望尽快修复！ **Developer response:** Dear. Customer, we are so sorry for your inconvenience. If you ok, could you send us your original file to support@polarisoffice.com? We are going to look it up at our side to figure out what kind of problem is or we can try to improve our app. Once again, we are so sorry for your inconvenience. -Polaris Office CS Team- ## Most critical reviews (10 lowest-rated) ### 1/5 — Trash *2026-02-24, version 9.7.3* an absolutely useless app that can’t even read the most basic documents that open without any issues on all operating systems using built-in tools ### 1/5 — A system error has occurred. the app will close in five seconds *2023-04-01, version 9.6.0* It takes multiple retries before I do not get this error. “A system error has occurred. the app will close in five seconds.” I tried the support page and I get an answer in kanji. ### 1/5 — 오류 문의한 지 몇 주가 지났는데 여전하네요… *2022-11-19* 저번 업데이트 이후 메일로 영상도 찍고 고객센터에 오류 문의 다 했는데도, 아직까지 개선의 여지가 없네요. **Developer response:** 안녕하세요, Polaris Office 입니다. 먼저 이용에 불편을 드려 죄송합니다. 죄송하게도 스토어 리뷰 공간에서는 고객님께서 Polaris 고객센터로 어떤 문의를 등록하셨는지에 대한 확인이 어렵습니다. 번거로우시겠지만 혹시 이전에 문의를 등록하신 이메일로 오류 진행 사항에 대한 문의 글을 작성해주실 수 있으실까요? 등록된 문의를 통해 고객님께서 이전에 문의 하신 오류 사항에 대해 정확한 답변을 드릴 수 있도록 하겠습니다. 또는 support@polarisoffice.com으로 이전에 문의를 남겨주신 이메일 계정 정보를 부탁드립니다. 감사합니다. - Polaris Office - ### 1/5 — 表計算で入力用のテンキーが出なくなりました *2022-11-10* 先日のアップデートから表計算で表示されていたこのソフト独自のテンキーが出なくなりました。大変不便です。戻して欲しいです。 **Developer response:** Dear Customer, this is Polaris Office. We apologize for any inconvenience you may have experienced. To improve the issue, Could you send us more detail in Email support@polarisoffice.com? We apologize for the inconvenience, but we request you to review it in detail and expedite the improvement process, so please understand and cooperate. Thank you. -Polaris Office- ### 1/5 — Aktuelle Version stürzt unter IOS 16.0.3 ständig ab. *2022-10-21* Aktuelle Version stürzt unter IOS 16.0.3 ständig ab. **Developer response:** Dear Customer, this is Polaris Office. We apologize for any inconvenience you may have experienced. To improve the issue, could you tell us the specific details of the error phenomenon through 'Settings' > 'Customer Center' in the app? We apologize for the inconvenience, but we request you to review it in detail and expedite the improvement process, so please understand and cooperate. Thank you. -Polaris Office- ### 1/5 — アップデートしたらファイルが消えた *2022-02-02* inbox oldはどこにあるのか？ 最近追記したファイルがありません。どこにありますか？iCloud driveは使っていません。 **Developer response:** Dear Customer, this is Polaris Office. We apologize for any inconvenience you may have experienced. To improve the issue, could you tell us the specific details of the error phenomenon through 'Settings' > 'Customer Center' in the app? We apologize for the inconvenience, but we request you to review it in detail and expedite the improvement process, so please understand and cooperate. Thank you. -Polaris Office- ### 1/5 — Latest update a severe downgrade *2021-12-28, version 9.5.0* Nothing like removing a good and usable customizeable “file” interface harder to use by removing it and mixing everything together. Major downgrade. ### 1/5 — add excel editing like wps office *2021-12-27* very bad experience not option for excel editing amd printing **Developer response:** Dear Customer, this is Polaris Office. We apologize for any inconvenience you may have experienced. To improve the issue, could you tell us the specific details of the error phenomenon through 'Settings' > 'Customer Center' in the app? We apologize for the inconvenience, but we request you to review it in detail and expedite the improvement process, so please understand and cooperate. Thank you. -Polaris Office- ### 1/5 — 카톡에서 한글문서 바로 안열림 *2021-04-15* 카톡에서 한글파일 눌러서 폴라리스 오피스 선택하면 예전에는 바로 폴라리스 오피스로 한글파일을 열어줬는데, 지금은 어플 실행만 되고 파일을 불어오지 못하네요. 이 어플 유료로 샀는데, 무료인 한글뷰어 사용 중.... **Developer response:** 안녕하세요 고객님, Polaris Office입니다. Polaris Office를 사용하시면서 많은 불편을 겪으신 것 같아 죄송한 말씀 드립니다. 보다 만족스러운 기능과 서비스를 위해 노력하겠습니다. 다시 한번 불편을 드려 죄송한 말씀 드리며 불편사항은 앱 내 '설정' > '고객지원 및 문의' 를 통하여 말씀 남겨주시면 개선을 위해 최대한 노력하겠습니다. -Polaris Office- ### 1/5 — ファイル移動が駄目 *2021-02-18* iPhone だとiCloudなどクラウドへファイルを移動できません。 iPadだと共有からファイルを開くことができません。 このことに問い合わせても分かりません、と来ただけ。 レビューもすぐ消すので改善の兆しもなさそうです。 **Developer response:** お世話になります。Polaris Officeカスタマーサポートです。この度はご不便をおかけし申し訳ございません。お問い合わせいただいた内容についてご案内いたしましたが、まだ確認できませんでしたか？お手数ですが、現在は「名前を付けて保存」を通して外部ストレージに文書をを保存することができます。「名前を付けて保存」を選択し、保存経路をiCloudにしますと、保存できます。また共有から文書を開く際、Polaris Office mobileアプリが見えない問題を確認するためには、問題を再現する為に文書をダウンロードして開くまで詳細経路の確認が必要になります。大変お手数ですが、可能であれば、詳細内容をsupport@polarisoffice.comまで教えていただけますでしょうか？よろしくお願いいたします。 ## Most praised reviews (10 highest-rated) ### 5/5 — No need for MS Office if you have this *2025-01-03, version 9.7.0* I used MS Office for a long time on my iPad. But every update seemed to remove functionality, particularly in PowerPoint, to the point it became unusable. Polaris Office is excellent. A wonderful replacement. Files can be stored on the iPad, iCloud, and DropBox (and probably more.) I love this App. ### 5/5 — 수정 부탁드립니다 *2024-11-22* 너무나 잘 쓰고 있었는데, 최근 업데이트 이후, 굉장히 불편한 이슈가 생겼습니다. 엑셀에서 작업하고 카톡으로 보낼 때가 많은데, 1메가도 안 되는 파일을 300메가 이상이라고 판단하고 못 보낸다고 하는 경우가 계속 발생합니다. 그리고 (사진을 보내드리고 싶은데..ㅠ) 자기 혼자 엑셀의 형식을 바꾸어 불러오고 저장합니다. 캘린더를 만들어서 매일 짧은 메모를 하고 있는데, 년도와 날짜가 자기 멋대로 바뀌어 있습니다. 이거 보통 불편한 거 아니네요..이전에 그런 적이 없는데, 이게 무슨 일인지...꼭 좀 확인 부탁드립니다. **Developer response:** 안녕하세요 고객님, Polaris Office입니다. 이용에 불편을 드려 죄송합니다. 말씀 주신 사항에 대하여, 설정 > '고객지원'을 통하여 상세한 리뷰를 남겨주실 수 있으실까요? 불편을 드리고 있는 중에 죄송하오나 스토어 리뷰에서의 정보로는 정확하게 고객님께서 사용하고 계시는 환경 등의 확인이 어려워 상세 검토 및 신속한 개선 작업을 위해 요청 드리오니 양해와 협조 부탁 드립니다. support@polarisoffice.com 메일로도 가능하오니 구체적인 사항을 남겨주시면 확인 후에 안내를 드릴 수 있도록 하겠습니다. 바쁘신 와중에 불편을 드려 죄송한 말씀을 드립니다. -Polaris Office- ### 5/5 — 请求解决 *2024-07-02* 原来输入后，可以选择左右、向下到其他单元格，现在没有这个功能了。 **Developer response:** Dear Customer, this is Polaris Office. We apologize for any inconvenience you may have experienced. To improve the issue, could you tell us the specific details of the error phenomenon through 'Settings' > 'Customer Center' in the app? We apologize for the inconvenience, but we request you to review it in detail and expedite the improvement process, so please understand and cooperate. Thank you. -Polaris Office- ### 5/5 — 너무 좋아요. *2024-05-12, version 9.6.3* 한글과 워드 등을 동시에 사용할 수 있어서 너무 좋아요. ### 5/5 — 비용 결재 후 사용 중입니다. *2024-04-21* 근데 왜 광고를 60+@ 초씩 보게 만들어 놓았나요? 사기인가요? **Developer response:** 안녕하세요 고객님, Polaris Office입니다. 고객님께서 이용하고 계신, Polaris Office Mobile 제품의 경우엔 구매를 하여 사용하시는 어플이기 때문에 광고가 나타나지 않는 앱입니다. 혹여 말씀주신 광고가 어떠한 광고인지 앱 내 '설정' > '고객센터'를 통해 말씀해주실 수 있으실까요? ### 5/5 — Good app *2023-06-02, version 9.6.2* It is a good app but it crashes often ### 5/5 — Numeric input CORRECTED with latest update *2023-02-24, version 9.6.0* Great app and NUMERIC keyboard now totally useful. Thank you Polaris office mobile. This app is exceptionally useable in the spreadsheet area and EXCEL compatibility. Give it a try. ### 5/5 — Très bon logiciel *2023-01-28* J’ai téléchargé beaucoup, beaucoup apps pour pouvoir utiliser les tableaux que je créais sur mon pc vers mon iPad et toujours sans succès! Puis j’ai découvert ce fantastique logiciel. Je mets cinq étoiles pour l’ergonomie et la compatibilité mais en édition ou création directement sur iPad quatre étoiles car tout les fonctions ne sont pas présentes. Merci pour votre travail. **Developer response:** Dear Customer, this is Polaris Office. I'm glad to hear that you're satisfied with the use of Polaris Office features. We will try not to make it uncomfortable for you to use it. If you have any improvements or inconveniences, please contact the customer service center for setting up the Polaris Office app. -Polaris Office- ### 5/5 — Everyone Needs This App *2023-01-14, version 9.5.6* I’ve written a longer review but I wanted to recommend this App again. No one needs Microsoft tools. This app can do what you need. No in app fees, no subscriptions, no logins, just great functionality. Everything you’d expect from Microsoft, without the ever increasing pressure Microsoft is using to force us to buy a 360 subscription by slowly “upgrading” MS Office Mobile to do less and less without their subscription. Microsoft’s updates are actually downgrades in functionality. Why deal with that when everything is here in Polaris Office? I’m almost at the point of deleting MS Office entirely. When I move the files made there, I will. Polaris is the way to go on mobile. **Developer response:** Dear Customer, this is Polaris Office. Thank you for your kind review. Polaris Office is trying to provide customers with safer and better services. If you have any other questions, please contact the Polaris Office App Launch > Settings > Customer Center. -Polaris Office- ### 5/5 — 너무좋아요 *2022-12-06, version 9.5.6* 잘 쓰고 있어요!,, --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-28.*