# Polaris® — user reviews

> 211 indexed App Store user reviews of Polaris® by Polaris Industries, rated 4.50/5 from 2,933 ratings.

- Source: https://appshunter.io/ios/app/polaris/id493558794/reviews
- App overview in markdown: https://appshunter.io/ios/app/polaris/id493558794.md
- Rating breakdown: 5★ 2,207 · 4★ 331 · 3★ 115 · 2★ 88 · 1★ 192

## What do users think of Polaris®?

Overall sentiment: neutral

**Pros**

- 🚀 Easy to use
- 👍 Accurate tracking
- 🚀 Great features
- 👍 Awesome app
- 👍 Essential for riding
- 👍 Excellent app
- 👍 Reliable navigation

**Cons**

- 🐛 App freezes/crashes
- 🐛 Clunky user interface
- 🐛 Unreliable mapping
- 🐛 Missing features
- 🐛 Buggy offline mode
- 🐛 Syncing issues
- 🐛 Disappearing data

**Commonly reported bugs**

- Login issues
- Ride tracking problems
- Disappearing vehicle data
- Mapping inaccuracies
- Constant sign-outs
- Compatibility problems

**Most requested features**

- Ability to plan routes
- Offline map downloads
- Larger font for map details
- Dark mode option
- Apple Watch compatibility
- Improved group ride features
- Better trail updates and coverage

## Newest reviews (17 of 211)

### 3/5 — Car play

*2026-07-29, version 10.1.02*

Great app make it CarPlay available

### 3/5 — Update not good so far

*2026-07-06*

I used to love this app and that’s why I’m giving it a 3 star rating. 
Not sure what happened with the big update but I’ve used it twice since and the first ride didn’t incorporate the pictures I attached for the 3D flyover and yesterday’s ride was showing as being recorded, showed 5:58 and when I hit the stop ride button a message popped up saying ride to short to record and the ride vanished! It was an important ride, a reunion of friends and it’s gone!!!!
Do better app team!

### 1/5 — Speed Limit Issues

*2026-04-19, version 10.1.00*

Since the new update the speed limit only works for 10 mph and higher.  For our family we need it to work for 5 mph and higher like the previous version.  Please fix ASAP!

### 1/5 — Not good at all

*2026-04-15, version 10.1.00*

Very clunky and since the latest update half the features do not work anymore. I can't even get into my unit and see what the stats are anymore. All of the vehicle health tracking is gone, etc.

### 1/5 — Junk

*2026-04-14, version 10.1.00*

App use to work till update now it’s all messed up. Fix it and leave it alone

### 4/5 — Please add selection feature!

*2026-04-13*

I have used Ride Command App, the onboard display, and home computer web interface for about 5 years now. Overall I have been quite happy but there is one interface deficiency that makes use very difficult. When multiple tracks overlay, there is no way to select which one I want. Super frustrating when there is more than one track or waypoint in the area I click or touch.

### 1/5 — Constant locking up

*2026-03-30, version 9.3.05*

I can’t even use the app it just locks up and can’t press anything needs a major update

### 4/5 — Great app…On phone, bat CarPlay.

*2026-03-29, version 9.3.05*

App works great on the phone, I wish Polaris would allow it to be used in CarPlay so I could put it in my screen in my side by side.

### 1/5 — Old and slow

*2026-03-27, version 9.3.05*

App is outdated needs a big overhaul

### 4/5 — Bluetooth comes and goes

*2026-03-25, version 9.3.05*

Bluetooth is sketchy, audio comes and goes sine the last update. What do I do?

### 2/5 — Freezing

*2026-03-16, version 9.3.05*

The app always freezes

### 1/5 — 🤷‍♂️

*2026-03-07, version 9.3.05*

This app worked once. It’s been almost a year now that it hasn’t worked.  It has never synced and it wont let me edit anything. You say a big update is coming; i bet it doesn’t work. The only reason i gave it 1 star is because i literally forced to. So sad.

### 1/5 — Junk

*2026-03-02, version 9.3.05*

Needs to be fixed

### 1/5 — Waste of time and money

*2026-02-25, version 9.3.05*

Never work. Glitches and freezes when you need it. Polaris throws there arms up can’t help

### 1/5 — Only one in the “Garage” tab

*2026-02-16, version 9.3.05*

I have multiple Polaris snow machines with Ride Command. In the app you can only ever see one vehicle. Even though I have 5 different VINs entered into the web page. The app “garage” tab will only show one.   Promises at the dealership to manage and track multiple vehicles from app is false.

### 4/5 — Great app

*2026-02-13, version 9.3.05*

Wish it had a map for how many miles were on the trails

### 1/5 — No longer displays name when leaving a trail report

*2026-01-22, version 9.3.05*

For many years using this app, could leave reports on trail conditions, always had left by and my user name, now simply says left by a Polaris rider.  Have contacted support to try and figure out issue, they take weeks to respond and have pretty much said that’s normal!  While everyone else shows their name when leaving a report!

## Most critical reviews (10 lowest-rated)

### 1/5 — Complete Junk

*2026-07-21, version 10.1.02*

What happened? Can barely download offline maps which makes the app virtually useless.

### 1/5 — Bring back the old offline maps

*2026-06-24, version 10.1.02*

The best part of the app, the fact that you could save large regions of offline maps, is completely unusable after the rewrite. It’s basically impossible to download even one days worth of riding, as every time you download a map, the next one you download has to be even smaller. I opened a support ticket and they just tell you to download a smaller map. After 2 I can’t download more than a couple Zaire miles.

### 1/5 — App not working correctly since update

*2026-05-19, version 10.1.02*

Can’t see any vehicle info like location or fuel level or anything

### 1/5 — Junk

*2026-05-13, version 10.1.02*

App use to work till update now its junk. Two updates with bug fixes and worse now than ever. When will you learn when something working good leave it alone. Sending my ride command plus module back for a refund. Why to go Polaris

### 1/5 — Terrible since update

*2026-05-12, version 10.1.02*

Can’t even search restaurants, POIs, etc on the map as you could before, amount a ton of other bugs. HUGE step backward.

### 1/5 — App update

*2026-04-28, version 10.1.00*

Ride command + does not work anymore! Please fix this problem since that is a subscription people pay for!
Thanks

### 1/5 — Apple CarPlay?

*2026-04-27, version 10.1.00*

Where is it? Silly not to have it.

### 1/5 — Failure on the app update 4/26

*2026-04-22, version 10.1.00*

After the update, I am always unable to keep my vehicle logged in. The where is my ride, the next service, all those little features are gone!

### 1/5 — Lost Ride Command+

*2026-04-20, version 10.1.00*

After the update my vehicles ride command+ disappeared.  Adding rc+ back again doesn’t persist.

### 1/5 — Latest update is trash

*2026-04-19, version 10.1.00*

Can’t push to vehicles. App updated and now can’t turn off startup passcode and can’t adjust speed. Get this fixed now!

## Most praised reviews (10 highest-rated)

### 5/5 — By far the best tracking app

*2026-03-21, version 9.3.05*

5 stars

### 5/5 — Download this app now

*2026-02-16, version 9.3.05*

I use it for my rzr xpt spring summer and fall. I just got a sled and switched it to the snow maps   And it is sick really intuitive and the 3d flyover is sweet if u are off roading u need this app.. on top of that its free

### 5/5 — Cell phone user

*2026-02-07, version 9.3.05*

Completed the first trip with Ride Command and I love it.

### 5/5 — Great and Useful App!

*2026-01-03*

The Polaris app is a great resource for any ride.  Stats are accurate.  3D flyover is informative and shows everywhere you rode that day.

### 5/5 — Great free app

*2026-01-01, version 9.3.05*

Great app, especially for free.

### 5/5 — Great for sledding

*2026-01-01, version 9.3.05*

Love this app for sledding. Very reliable

### 5/5 — Great app if your into adventuring.

*2025-12-14, version 9.3.05*

Great app, wish I had star link. Ran it off my phone, so dead spots in some locations but now the ride is saved so I should have no issues next time.

### 5/5 — Easy

*2025-10-11, version 9.3.05*

This app works great and simple to use

### 5/5 — Can't believe it's Free!!

*2025-08-31, version 9.3.05*

Best app for trail riding ever made, can do SO many cool features that come in handy out on the trails.

### 5/5 — Great app

*2025-08-12, version 9.3.05*

VERY accurate!!

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*
