# Polaroid — user reviews

> 427 indexed App Store user reviews of Polaroid by Polaroid, rated 4.90/5 from 19,027 ratings.

- Source: https://appshunter.io/ios/app/polaroid/id1421833880/reviews
- App overview in markdown: https://appshunter.io/ios/app/polaroid/id1421833880.md
- Rating breakdown: 5★ 17,672 · 4★ 914 · 3★ 225 · 2★ 55 · 1★ 161

## What do users think of Polaroid?

Overall sentiment: positive

**Pros**

- 🚀 Great app features
- 👍 User-friendly and intuitive
- 💡 Useful scanning and sharing capabilities
- 🎨 Enhances analog Polaroid experience
- 📷 Seamless integration with Polaroid cameras

**Cons**

- 🐛 Occasional bugs and crashes
- 🔋 Issues with photo printing and exposure
- 💰 Expensive film and accessories
- 🤔 Limited editing and customization options

**Commonly reported bugs**

- Compatibility issues with newer iPhone models
- Printing problems with Polaroid Lab device
- Unreliable Bluetooth connection with cameras
- Scanning feature not working consistently

**Most requested features**

- Self-timer option in manual mode
- Ability to customize AR photo display
- Quicker access to frequently used settings
- Improved photo library organization

## Newest reviews (15 of 427)

### 2/5 — Great scanner, but not bulk export?

*2026-08-22, version 1.6.16*

Why would you give us a powerful scanner like this and not give us a feature that allows users to export multiple photos (or the entire album) to their photos app on their phone? I scanned about 300 photos and I have to export them to my iPhone photos one at a time?

### 4/5 — Love the app but…

*2026-07-23, version 1.6.16*

Please add a white balance feature the white borders never look the same and I’m using the same lights with the same white balance and getting vastly different results it would just elevate the scans so much to have an option to shift the white balance

### 3/5 — App

*2026-06-29, version 1.6.15*

Kinda slow

### 4/5 — this app is amazing. but one flaw.

*2026-04-09, version 1.6.13*

i’ve used this app many a many of times in the past along with my wonderful polaroid go. and i don’t know how it’s so good with scanning photos but they always come back like i professionally scanned them this app is great. but only thing id change is to have polaroids products as a store in the app instead of it taking me to their website. i feel like it’d be so much easier and safer making film purchases IN the app instead of online over whatever wifi your using

### 2/5 — 😖

*2026-03-14, version 1.6.12*

Horrible no carga nunca el correo para poder ingresar con usuario

### 4/5 — Bring back the colour slider!

*2026-03-07, version 1.6.12*

I used the colour slider all the time when printing from my Lab and it’s really messed up my work now it’s removed, please bring it back! Otherwise I love the app and I use it all the time

### 5/5 — I like it a lot

*2026-03-06, version 1.6.12*

Like all of the functions 😍

### 5/5 — Great, but removed good features

*2026-03-03, version 1.6.12*

The app works well, but this latest update has removed the ability to change the corners of the photo after it’s taken. Could this be added back in?

### 4/5 — Love this app

*2026-02-15, version 1.6.10*

Useful companion app, shop integration would be awesome.

### 4/5 — Doesn’t pair with camera

*2026-02-07, version 1.6.10*

I have an iPhone 13 Pro Max and the app or the camera can’t pair. 

Epic fail product and app.

### 5/5 — Good

*2026-01-14, version 1.6.9*

Good

### 5/5 — 😩

*2026-01-04, version 1.6.9*

Best camera on the market

### 3/5 — I-1

*2025-12-31, version 1.6.9*

please support i-1 
please please please.....

### 4/5 — Only wish I could pair my old I-1

*2025-12-28, version 1.6.9*

Nice app, especially the scan feature! Only wish I could pair my old I-1 Its own app vanished from the Store and the camera feels abandoned now. Any chance you’ll add I-1 support in a future update? Thanks!

### 2/5 — Polaroid Go génération 2

*2025-12-28*

J’ai acheté le Polaroid Go generation  2 sauf que quand je vais sur l’application pour mettre mon Polaroid il n’apparaît pas sur les différentes suggestions ??comment faire ??

**Developer response:** Bonjour, l'application marche seulement avec Polaroid One Step+, Now+, I-2, Flip, et Polaroid Lab.

## Most critical reviews (10 lowest-rated)

### 1/5 — Doesn’t work

*2026-07-26, version 1.6.16*

Just received my new Polaroid Flip, and was excited to use this app with it. It will NOT stay connected to the camera, I’ve looked online for tips and tried everything. It seems this is a super common problem as I’ve found many people in forums with the same issue. I sent a CS email to Polaroid but who knows if they’ll respond 😞

### 1/5 — Can’t login

*2026-06-17, version 1.6.14*

Login link takes over 30 min to arrive to email then just a back and forth clicking the link and launching app. Never able to login to account or create a new account

### 1/5 — Deletes photos

*2026-06-03, version 1.6.14*

I use my camera sparingly. So the app is opened sparingly. Every time I open the app the photos I’ve taken and scanned in are deleted. I lost photos I wanted to keep a digital copy of because I gave the physical photo to a friend or family. It’s a shame.

### 1/5 — DONT BUY

*2026-05-21, version 1.6.14*

So I bought it, and it not good at all. The size of the photos is great! But the pictures come out SOOO DARK and blurry! And my model is not compatible with the app, can’t even find the camera on Bluetooth. You have to buy the more expensive once to be able to change the brightness and contrast. Huge waste of money but I’m returning it and getting INSTAX mini 12. By far way better and I know cause I had one. Photos are smaller but pictures are brighter and more colorful. Polaroid is just another wack brand with an app that needs the newest iPhone and bla bla bla, in other words. Trash.

### 1/5 — Qualité décevante

*2026-04-22*

On m’a offert un Polaroïd now pour mon anniversaire. Étant photographe/vidéaste, j’ai bien pris le temps de tester l’appareil. La qualité des photo est désastreuse, flou, manque de lumière, surexposé, teinte magenta.. bref c’est complètement aléatoire. Au prix des photos 15€/8 photos je vous laisse imaginer le gâchis d’argent. Orientez vous plus vers une autre marque type instaX, bien mieux. Pour ma part, j’ai rendu le produit et acheté une imprimante Canon Selphy, le rendu est exceptionnel et le prix 40€/108 photos.. Le Polaroïd est un joujou pour les nostalgiques, attiré par son nom et son histoire mais n’est qu’un appareil médiocre et sans intérêt hormis délivrer une photo exécrable dans l’immédiat pour que vos invités repartent avec un souvenir décevant.

**Developer response:** Bonjour, nous sommes désolés d'apprendre cela. Afin de mieux comprendre la situation, nous aimerions obtenir plus d'informations. Pourriez-vous s'il vous plaît nous envoyer un email à service@polaroid.com (mailto:service@polaroid.com) en mentionnant le numéro de ticket 671163 ? Nous vous contacterons directement par la suite. Dans l'attente de votre réponse.

### 1/5 — O

*2025-09-16, version 1.6.4*

Barely works and the website always crashing

### 1/5 — Exposure setting is not adjustable

*2025-08-24, version 1.6.2*

App has a bug. Exposure slider not working

### 1/5 — Disappointing. Still No True White Frames When Scanning

*2025-08-04, version 1.6.2*

I’ve been waiting for this app to offer a neutral white option for scanning Polaroids, but it still forces an outdated, warm-toned or vintage look on the photo frames. This completely ruins the clean aesthetic of my scans. Why is there no simple option to keep the frames pure white, as they are in real life? It’s frustrating that such a basic feature is missing. Really disappointing for an official Polaroid app.

### 1/5 — not intuitive

*2025-07-15, version 1.6.2*

you have to take screen protectors and cases off phones. and the product itself is not intuitive at all.

### 1/5 — No luck with cube+

*2025-06-15, version 1.6.2*

Unable to connect with cube+

## Most praised reviews (10 highest-rated)

### 5/5 — Awesome but update fix

*2026-09-07, version 1.6.17*

Needs an update fix on scanning the pictures. I only wrote this review because after the update, it’ll take you to settings to allow camera on the app but it is not listed. Seems like the scanning feature is broken. Other than that, it’s great!

### 5/5 — Slay

*2026-07-23, version 1.6.16*

I love my new polaroid mine is blue and Beautiful I got the case of Amazon and it comes with a nice soft touch in the inside and it comes with a photo book that matches your case my case is pink blue and the seams are gray and the photo book comes blue and pink with a rainbow stripe just like the camera I also ordered the colored lenses you Can you just put them on your camera and take a photo and it makes it colorful. Picture You can also order the film off Amazon it’s a lot cheaper and with this app it makes it so much easier keep the photos just in case you lose them. All you have to do is take a photo of the photo and save it to your albums I love this app so much!!!!!

### 5/5 — Thank  You

*2026-07-08, version 1.6.15*

Love it 🥰

### 5/5 — So convenient!

*2026-06-24, version 1.6.15*

I love being able to scan pictures and use my phone as a remote for the camera! Scanning pictures in is so simple. And having the ability to take Polaroids of myself is so precious to me!

### 5/5 — 豪玩

*2026-06-09*

简单好上手 除了手机上按下快门之后有半秒延迟 得把控一下

### 5/5 — Polaroid Lab

*2026-06-06, version 1.6.14*

Loving the app along with my Polaroid Lab 🫶

### 5/5 — 🖤

*2026-05-24, version 1.6.14*

No negatives here ✌🏽📸

### 5/5 — Fantastic

*2026-05-12, version 1.6.14*

I love it. It's super useful

### 5/5 — MUCH MORE FUN WITH THE APP

*2026-04-11, version 1.6.13*

I find so much more inspiration when using the app because it gets my creative juices flowing and includes me into techniques that I’ve never thought of before. It makes me wanna take more risks and push the limits of my comfort zone., Which will only make me get better as a polaroid photographer.

### 5/5 — 🦋

*2026-03-10, version 1.6.12*

Muy buena app lo malo q no me deja vincular mi cámara

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-14.*
