# Polestar — user reviews > 706 indexed App Store user reviews of Polestar by Polestar, rated 4.40/5 from 3,302 ratings. - Source: https://appshunter.io/ios/app/polestar/id1451196635/reviews - App overview in markdown: https://appshunter.io/ios/app/polestar/id1451196635.md - Rating breakdown: 5★ 2,423 · 4★ 392 · 3★ 188 · 2★ 113 · 1★ 186 ## What do users think of Polestar? Overall sentiment: neutral **Pros** - 👍 Basic functionality works - 🚀 Improvements over time - 💡 Dark mode addition **Cons** - 🐛 Frequent disconnects and sign-outs - 🔍 Limited functionality compared to competitors - ⏱️ Slow response times - 🔒 Unreliable digital key **Commonly reported bugs** - Location data issues - Charging status not updating correctly - Compatibility problems with new iOS versions - Frequent errors and crashes **Most requested features** - Remote trunk/frunk access - Adjustable climate control settings - Charging status notifications - Apple Watch app - Integrations with iOS features (widgets, Siri) ## Newest reviews (11 of 706) ### 3/5 — Not stable *2026-09-04, version 5.11.0* Still lots of bugs. ### 4/5 — Getting better! *2026-08-29, version 5.11.0* The app will often log me out, but it has gotten more consistent over the years and I love the ability to in a great app controls on phone and watch complications. The workflow capabilities are emerging. ### 3/5 — It now has Widgets! *2026-08-19, version 5.11.0* That rarely work. ### 3/5 — Predicting battery usage on journey planning. *2026-08-18, version 5.11.0* The facility for planning a journey is poor as it only takes you to google maps app. I already have Apple Maps and waze and do not need another one which does not give me more features. If it predicted battery level at destination like many other EV car apps do, such as BMW that would make a third app beneficial ### 3/5 — More options please *2026-08-14, version 5.10.1* Not all data from the car to populated in the app. Functionality at times could be quite limited an example of this would be setting the temperature in the car ac. There is only one fixed option. there are some good points about the app when your car is plugged in you able to see the charging speed the downside is that your car that is generated in the app will not be the same colour . ### 4/5 — Poor Radio *2026-08-03, version 5.10.1* Nice car pity about the poor quality of the cars radio, never seems to tune to DAB and regularly loses reception ### 3/5 — 12v battery level? *2026-07-29, version 5.10.1* Does the app have anyway of monitoring the charge level on the 12v battery? I have heard from users it would just fail without warning. I'd like to know if the charge is low to be able to change the battery before being left stranded. ### 4/5 — Better, not the best *2026-07-25, version 5.10.1* Already very good compared to most others but has the potential to be among the best apps EVs offer. ### 3/5 — Application improvement request *2026-07-09, version 5.10.0* I would love to see the Polestar2 get the ability to adjust the temperature during in-app climate control and also steering wheel, seats heating control just like the Polestar4 Please add this function in the next upgrade!! ### 2/5 — Basic and Logs out often *2026-07-06, version 5.10.0* Both the car and the app log me out so often it’s unreal! Like it’s a car, I don’t sell and buy every few weeks! Basic functionality compared to Tesla but it works. I think of Polestar as if an old man designed an electric car :) ### 3/5 — 동작이 느려요 *2026-07-04, version 5.10.0* 온도 조절이나 다른 것을 누를 때 반응이 좀 느립니다. 반응이 좀 빨랐으면 좋겠고, 여러 가지를 설정할 수 있는 앱이었으면 좋겠습니다. ## Most critical reviews (10 lowest-rated) ### 1/5 — Sluggish Interaction *2026-08-31, version 5.11.0* The walk up feature doesn’t always work. ### 1/5 — Poor!! *2026-08-28, version 5.11.0* Most of the time I try to use this app, I’m locked out! I have to log back in and then have to verify via email. Very inconvenient when I just want to set climate control or make sure the car is locked. I’m coming to the end of ownership as leased a polestar for 4 years, and barely a thing has improved with this app ### 1/5 — No longer works on IOS 16 phones. *2026-08-19, version 5.1.0* The old version was great, but forced to update to this version and it totally doesn’t work on older IOS 16 phones. Now have lost total functionality. Fix this Polestar please!!! ### 1/5 — Poor *2026-08-13, version 5.10.1* Laggy, doesn’t unlock my car all the right, guest profile loads - nightmare! Can’t wait to get rid of this car! ### 1/5 — Does not work? *2026-08-02, version 5.10.1* I have a brand new Polestar 2. The app refuses to connect with the car. Thwarted the best minds at Polestar Australia- now waiting on the boffins in Sweden to come up with a solution. ### 1/5 — Great car let down by poor software *2026-07-19, version 5.10.0* The car is great, it’s just let down by minor but multiple software bugs that could so easily be resolved ### 1/5 — Digital key *2026-07-18, version 5.10.0* The connection and recognition of my phone and settings is extremely disappointing. On 80% of times it doesn’t recognise me and sets as a guest! ### 1/5 — It’s been long enough… *2026-07-15, version 5.10.0* App is slow and so sensitive. I’m sure I’m not the only one who has reduced my charge limit without realizing it because my thumb was near the button on the app. Of course the car itself takes a while to wake up and decide to do things you ask of it, so who knows how much is the app or the car. Hoping the new chip really is the saviour it’s promised to be. ### 1/5 — Background battery drain *2026-07-04, version 5.10.0* Latest update really disappointing as the apps background activity is draining my battery so phone not lasting 12 hours on a charge. Tried turning off background app refresh but still draining the battery of my phone. ### 1/5 — Polestar 4 *2026-07-02, version 5.10.0* The worst car ever ## Most praised reviews (10 highest-rated) ### 5/5 — Does the basics *2026-09-03, version 5.11.0* I like to have the ability to open the charge port and change number of Amps (current). Keen to see further enhancements. ### 5/5 — Very user friendly *2026-08-28, version 5.11.0* Easy to use app. Some of of widgets of the app are not usable. For example window rolling down. I wish such feature would be available . Also remote dash cam would be a great feature ### 5/5 — Amazing *2026-08-20, version 5.11.0* Thanks ### 5/5 — Good app better than most car apps *2026-08-12, version 5.10.1* Could really do with live activity when charging ### 5/5 — Owner *2026-08-08, version 5.10.1* It’s a well-built solid car, and joy to drive! ### 5/5 — 4 yrs and 4 months… *2026-08-04, version 5.10.1* Wonderful, wonderful car! ### 5/5 — Amazing *2026-07-26, version 5.10.1* Just amazing x ### 5/5 — Despite a few bugs it works great! *2026-07-23, version 5.10.1* First off, unlike most car companies, this app is totally free. There are bugs such as being logged out every couple days. Polestar consistently adds functionality, which is nice. Coming from other systems, it is better than the standard. ### 5/5 — Plaisir *2026-07-05, version 5.10.0* C’est ma deuxième mais pas ma dernière ### 5/5 — Best car I’ve ever owned *2026-07-03, version 5.10.0* Great car better than expected. This was a first time purchase for EV car and I could not be happier. This was a single engine Polestar and it has lots of power and long range. I’ve taken it on multiple trips and easy to charge and easy to operate. Very stylish and great quality. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*