# Police Bank Mobile Banking — Smart and secure banking > Mobile banking app for managing accounts, payments, and cards. (iPhone/iPad app by Police Bank.) - Source: https://appshunter.io/ios/app/police-bank-mobile-banking/id1624317395 (this page in markdown: same URL + `.md`) - Developer: [Police Bank](https://appshunter.io/developer/919051485) - Category: Finance - Price: Free - Age rating: 4+ - Requires: iOS 13.0 · 108 MB - Released: 2022-09-19 - Data updated: 2026-06-08 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/police-bank-mobile-banking/id1624317395/reviews.md ## What is Police Bank Mobile Banking? With the Police Bank App you can: • Quickly check your account balance with one simple swipe • Login to your account faster with a secure 6 digit PIN or biometrics • Transfer funds and make BPAY payments • Change your card PIN when you’ve forgotten it • Lock and cancel lost or stolen Police Bank Visa Credit or Debit Cards • Find your nearest Police Bank Branch • Easily add your card to Apple Pay, Google Pay or Samsung Pay • Access handy tools and calculators to help plan your budgeting, track your spending and set your savings goals. Things you should know: • To use the Police Bank App, you’ll need to be a Member of Police Bank and registered for our Internet Banking service. If you’re not registered call us on 131 728 • Terms of Use apply and are available at www.policebank.com.au/internet-and-mobile-banking-and-bpay-terms-and-conditions • Internet connection is needed to access the Police Bank App. Normal mobile data charges apply. A few things to remember about security: • Don’t keep your PIN with your mobile device • Make sure you logout when you’re finished with the Police Bank App • Get in touch with Police Bank immediately if you’ve lost your mobile device or feel that someone may know your login details To learn more about the Police Bank App, please visit www.policebank.com.au. Police Bank Ltd. ABN 95 087 650 799. AFSL/Australian Credit Licence No. 240018. ## Key features - Check account balance - Secure login with PIN/biometrics - Transfer funds and BPAY payments - Change card PIN - Lock/cancel cards - Add cards to digital wallets - Budgeting and savings tools ## What do users think of Police Bank Mobile Banking? Overall sentiment: negative **Pros** - 👍 Clean, modern, user-friendly interface - 🚀 Fast and easy navigation - 🔒 Face ID/biometric login support - 💳 Simple transfer options - ✨ Improved visual design and aesthetics - 📱 Intuitive account management **Cons** - 🐛 Login failures with 'invalid credentials' error - ⏱️ Extremely slow app opening and loading times - 🔄 Account customization reverts to default settings - ❌ Biometric/Face ID frequently stops working - ⚠️ Incorrect balance display and delayed updates - 🔀 Counterintuitive navigation and layout - 📤 Logout button prominently displayed on home screen - 🔧 Excessive steps required for basic tasks - 💾 Pending transactions stuck indefinitely - 🔐 Forced logout without warning **Commonly reported bugs** - Login credentials rejected by app but accepted on website - Facial recognition deactivates randomly - App won't install or crashes during installation - Biometric login disabled despite device support - Balance not reflecting recent transactions - Transfers fail or reverse minutes later - Account customization reverts to default order - Wrong default account displayed - Pending transactions remain stuck for months - App logs out unexpectedly with server errors - Font sizing issues not respecting device settings - App only works in portrait mode, not landscape - Saved payees reverting to standard transfer method - Card PIN change function non-functional - PayID numbers won't save to payee lists - Blank page displayed after login instead of accounts **Most requested features** - Push notifications for deposits and payments - Account number visibility in transfers - OSKO as default payment method instead of standard - Ability to delete old billers/payees - Periodical payment access and amendments - Transaction descriptions in transfer history - Deposit notifications - Account spending limits control - Mobile-friendly website as backup - Dark mode option ## Recent user reviews (10 of 90) All indexed reviews: https://appshunter.io/ios/app/police-bank-mobile-banking/id1624317395/reviews.md ### 1/5 — Frustrating *2026-04-07, version 5.0.0* No matter how hard I try I can’t access this app. U/n is correct. P/w is correct but still no joy. Same goes for my Visa card. Contacted the help line but I only had one 24 hr ration pack to use as I waited and had to terminate the call. 30 minutes of my life I’ll never get back. New is not always better. ### 4/5 — VERY SLOW *2026-03-30, version 5.0.0* I can wait half hour to get the app to open 🤷‍♀️ ### 5/5 — 👍🏼 for the new app! *2026-01-07, version 5.0.0* The new app os so much better! ### 2/5 — Customise *2025-11-15, version 5.0.0* Keep trying to change order of accounts but it just revers back to what it was ### 2/5 — Buggy and inconvenient *2025-11-12, version 5.0.0* The “account customisation” feature keeps undoing my rearranged account list back to the default order, which is incorrect. It’s also showing the wrong default account. Login is slow and often fails. The new features sound good in theory but are riddled with bugs. Please fix. ### 1/5 — New app not as good *2025-11-11, version 5.0.0* I can’t move my main accounts that I use to the top of the screen when I log in. Old app was better. ### 5/5 — Easy to use *2025-11-06, version 5.0.0* Easy to use, intuitive and fast ### 1/5 — App not working. *2025-10-25, version 4.9.0* Trying to transfer $?? all day and I get site down or something like that. Then I google you and after jumping through hoops yet again I finally managed my transfer ### 1/5 — Bring back old app *2025-10-23, version 4.9.0* This app is terrible. Too clunky to get to accounts; when you make a payment it goes back to all accounts screen instead of the account you were in; and the biggest fault is standard payment is the default instead of OSKO. If you forget to double check payment method, it goes through as standard and you have to wait a couple of days for it to go to another account. WHY WOULDN’T it be OSKO as default? No notification that this was the case with new app so had to transfer $1400 twice because first was a standard payment and it was Friday after 7 so had to wait till the following Tuesday to get the first $1400. Not happy, if there is going to be an update at least it should be better than the last app version. ### 1/5 — Why is Osko now gone? *2025-09-07, version 4.9.0* Osko payment methods have disappeared??. I have time sensitive payments due on my payday which I now have to log in on the browser to ensure same day delivery. If it ain’t broke, don’t fix it. ## Frequently asked questions about Police Bank Mobile Banking ### What can I do with the Police Bank Mobile Banking app? The app allows you to quickly check your account balance, log in securely using a PIN or biometrics, transfer funds, and make BPAY payments. You can also change your card PIN, lock or cancel lost or stolen cards, and add your card to digital wallets like Apple Pay or Google Pay. ### How do I log in to the app? You can log in to your account faster with a secure 6-digit PIN or by using your device's biometric authentication features, such as fingerprint or facial recognition, if supported. ### Is the Police Bank Mobile Banking app free to use? Yes, the app itself is free to download and use. However, normal mobile data charges from your internet service provider will apply when accessing the app, as an internet connection is required. ### Who can use the Police Bank Mobile Banking app? To use the Police Bank App, you must be a Member of Police Bank and already be registered for their Internet Banking service. If you are not yet registered, you can call Police Bank on 131 728 to get set up. ### What security features are available? The app offers secure login options with a 6-digit PIN or biometrics. It also allows you to lock and cancel lost or stolen cards immediately. Users are advised to keep their PIN secure and log out after use. ## Version history (last 5 releases) ### 5.0.0 — 2025-11-05 • Added layer of protection when you’re sending money through Confirmation of Payee. • Customisable dashboard view of the home screen with App Widgets. • New navigation bar at the bottom of the screen for quicker task actioning. • Enhanced Savings Goal feature. ### 4.9.0 — 2025-03-30 Maintenance updates ### 4.7.1 — 2024-11-29 Updated screenshots to reflect the latest features and design. ### 4.7.0 — 2024-11-15 New branding and a redesigned user interface for an improved and seamless user experience. ### 2.0.2 — 2024-10-11 Our latest release will provide performance improvements and bug fixes. ## Apps similar to Police Bank Mobile Banking | App | Rating | Price | Category | | --- | --- | --- | --- | | [TMBank](https://appshunter.io/ios/app/tmbank/id710017344) | — | Free | Finance | | [Police Credit Union Banking](https://appshunter.io/ios/app/police-credit-union-banking/id736545929) | — | Free | Finance | | [NRMA Insurance](https://appshunter.io/ios/app/nrma-insurance/id667318376) | 3.8 (10) | Free | Finance | | [GIO App](https://appshunter.io/ios/app/gio-app/id1580340581) | 5.0 (1) | Free | Finance | | [St.George Mobile Banking](https://appshunter.io/ios/app/stgeorge-mobile-banking/id294380705) | 2.9 (14) | Free | Finance | | [Invoice Create & Receipt Maker](https://appshunter.io/ios/app/invoice-create-and-receipt-maker/id1673488538) | 4.7 (165) | Free | Finance | ## More apps by Police Bank - [Border Bank Mobile Banking](https://appshunter.io/ios/app/border-bank-mobile-banking/id1626229555) - [Bank of Heritage Isle App](https://appshunter.io/ios/app/bank-of-heritage-isle-app/id1626230158) All apps by Police Bank: https://appshunter.io/developer/919051485 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-08.*