# Police＋Fire Scanner Radio USA — user reviews > 50 indexed App Store user reviews of Police＋Fire Scanner Radio USA by Timrus apps Oy, rated 4.47/5 from 7,310 ratings. - Source: https://appshunter.io/ios/app/policefire-scanner-radio-usa/id1555323471/reviews - App overview in markdown: https://appshunter.io/ios/app/policefire-scanner-radio-usa/id1555323471.md - Rating breakdown: 5★ 5,729 · 4★ 517 · 3★ 389 · 2★ 148 · 1★ 527 ## What do users think of Police＋Fire Scanner Radio USA? Overall sentiment: negative **Pros** - 👍 Interesting to listen to local area - 💡 Reasonably priced subscription - 🚀 Actually works well **Cons** - 🔒 Subscription required to use most features - 🐛 Spotty connections and static issues - 🔒 Excessive subscription cost - 🐛 Crashes and bugs - 🔒 False advertising about available stations **Commonly reported bugs** - Frequent crashes - Inability to listen to desired local stations - Subscription issues (charges, cancellation) **Most requested features** - More local station coverage - Monthly subscription option - Ability to cancel subscription easily ## Newest reviews (16 of 50) ### 3/5 — Not good *2024-01-26* Not that good because when I try to listen to a radio it keeps asking me if I want to get premium and I can’t listen to anything without it ### 2/5 — Nothing free yet running ads? *2023-12-23* I would gladly watch ads for more time to use the app free of charge. 3.99 a week? Pretty high for an app that’s not firmly established. It’s a great app but if you have advertising on the app, this should equate to free user time. Plenty of other apps do this successfully. ### 2/5 — Download another app. *2023-12-02* Used this app for a few weeks. Worked nicely. Updated it & it will no longer allow me to listen to the station that I have been without buying it. It is asking me to make a purchase of $3.99/week which is absolutely insane considering I can just delete this app & go download one that’s free. You guys are using the same software that every police scanner app is using. You are accessing public feeds and asking for a weekly payment of 3.99. Running ads on the app would do perfectly fine in terms of revenue. I just see no reason to pay for a weekly subscription when I can go download a different app for free (that offers the same exact services) There are even some apps that donate proceeds to groups in need. Good app overall while I could use it. My main complaint is that $3.99/weekly is wayyy too expensive for what this app is offering. **Developer response:** Dear bradamoz, Thank you for taking the time to share your experience with our app. We genuinely appreciate your feedback and understand your concerns regarding the subscription model. Our team is continuously working to strike a balance between generating the necessary revenue to maintain our system and providing value to our users. We’re excited to let you know that we are in the process of developing a more equitable system that will allow free access to a portion of our content. This upcoming update is a direct result of valuable user input like yours and our commitment to improving the user experience. While we do use public feeds, the costs associated with delivering a high-quality, ad-free experience are substantial. That said, we're exploring various options, including an ad-supported tier, to provide a free alternative for our users. Your suggestion regarding donations to groups in need is inspiring, and it's something we're considering as part of our commitment to community service. We hope you'll bear with us as we work on these improvements. In the meantime, please reach out to our customer support if you have any further concerns or if there's anything we can do to help. Your satisfaction is our top priority, and we'd love the opportunity to restore your confidence in our service. Warm regards, The Police Radio Team ### 3/5 — Sub Plans *2023-10-29* Needs better details on the subscription plans. Several subs and all different prices with no real detail. Very confusing. Also need to beef up on stations if they are going to charge high prices. **Developer response:** Dear User, Thank you for taking the time to review our app. We truly appreciate your feedback as it helps us in understanding the areas where we can improve to serve you better. We apologize for the confusion regarding our subscription plans. We understand the importance of clear information and are working on making the details of our subscription plans more transparent and easy to understand. Your feedback has been instrumental in bringing this to our attention and we are in the process of revising the information provided within the app regarding the different subscription options available. Moreover, we are continuously working to expand our station list to provide a more comprehensive experience to our valued users like you. We are committed to ensuring that the prices charged reflect the value and variety of stations available. We hope that these improvements will address your concerns and enhance your experience with Police Radio Scanner. We value your patronage and hope to continue serving you to the best of our ability. Thank you once again for your insightful feedback. Please feel free to reach out to us with any further comments, concerns, or suggestions you may wish to share. We are here to assist you! ### 2/5 — Nice that we have ads to keep it free but too many ads made my phone crash *2023-09-14* It would be nice if it showed less ads but still free ### 2/5 — Not worth the time it took to install. *2023-05-14* Seems like very few stations in the nearby area, even when you travel. Maybe they somehow block those, but little communications traffic and nothing close to the towns near us (population of 50k). **Developer response:** Thank you for taking the time to share your experience with our app. We understand how important it is to have access to a wider range of stations, especially in populous areas. Our team is continuously working to expand our network and improve the coverage. The availability of stations can vary based on various factors such as local regulations, technical limitations, and agreements with broadcasting entities. We are sorry if you've experienced difficulties finding local stations. We are taking your feedback into consideration and will do our best to enhance our coverage in your area. If you have specific stations you'd like to see added or any other suggestions, please feel free to reach out to us at help@timrusgroup.com. We appreciate your feedback and patience as we continually improve our service. We would appreciate it if you could reconsider your rating based on our ongoing efforts to improve the app's functionality and content. Our ultimate goal is to provide a useful and enjoyable service to our users, and your feedback is invaluable in helping us achieve this. Thank you for helping us make our app better. ### 3/5 — Not happy *2023-05-11* Was working good now you can’t heard the city or county anymore so am paying for nothing just a waist of money with it I will like for them to put them back I like to heard what is going on around **Developer response:** Hello! We're genuinely sorry to hear that you're experiencing issues with our app. We truly value our users and aim to provide the best service. It sounds like there might be an issue with the channels for specific cities or counties. We'd appreciate it if you could reach out to us directly at help@timrusgroup.com with more details. We'll do our best to resolve this promptly. Your feedback is crucial, and we're committed to ensuring you get the value you expect. Thank you for bringing this to our attention. ### 2/5 — Don’t bother $$$$$$ *2023-04-15* Don’t waste your time. All ads making you sign up. try to find you local and ads pops up again don’t waste the time if it was that good then will need to nag you. ### 3/5 — I don’t really know *2023-01-02, version 2.9.15* I wish the app didn’t have a subscription where I can’t even listen to my hometown radio. If the subscription was cheaper, I probably would have liked it more. Nice app, but I don’t like the subscription. ### 2/5 — False advertising for my area *2022-12-02, version 2.9.12* I searched for a scanner for police in my area and this came up... but they don't offer police in my area. Not sure why they'd say they did. Annoying. I won't be keeping the app. I'm sure it's fine for others, but I'm unhappy that I can't get what was promised. ### 2/5 — Not a police scanner! *2022-11-28, version 2.9.12* I would like my money back for reasons is : this is a central dispatch for Fire and EMS. I have that app how ever you guys have POLICE SCANNER , this is not a police scanner app. Believe me. People are looking for police scanner apps but it’s illegal and very impossible for your apps/ to have a police scanner… for my location and or city or county. Center stage90210 ### 1/5 — Over priced *2022-11-28, version 2.9.12* I can’t recommend an app charging this kind of price when they are literally only using public streams. (Sometimes without permission even!) ### 1/5 — Not good at all *2022-11-21, version 2.9.11* Tried free trial has nothing local wanted to listen what goes on but none of the police are on here just public safety ### 1/5 — Va beach Va *2022-11-19, version 2.9.11* Va beach police/rescue/fire is not listed nor will this app picks up ### 3/5 — Not the best *2022-10-17, version 2.9.3* Really staticky Take forever to load with Wi-Fi Get it together I need to know where the 5.0 are! **Developer response:** Hello, madi micky Thank you very much for your review. We can guarantee you that there are no static stations in our application. We are taking all our station feed directly from the biggest and most trustworthy source - Broadcastify, so we can provide the best service for our users. However, you should know that some stations can be quiet for long hours because basically everything is calm in their area. Remember it is always better to hear no sounds at all on your local station than hear about some emergency. ### 2/5 — Not my County *2022-08-28, version 2.8.7* Not able to get my County or State police ## Most critical reviews (10 lowest-rated) ### 1/5 — No fun *2023-07-23* Maybe mention that you have to do a subscription on it before you can even use it? Just maybe? **Developer response:** Thank you for your feedback and apologies for the inconvenience. Your review helped us understand that we need to be more clear about our subscription terms. We will aim to make the terms of the subscription more obvious for our users, possibly by mentioning it directly on the App Store page and during the onboarding process. This will help to avoid disappointments and make the process of using our app more transparent for our users. In the meantime, we would be grateful if you could reconsider your rating, taking into account our efforts to improve the transparency of our app. If you have additional remarks or suggestions, please write to us at our email help@timrusgroup.com. We value your opinion and are striving to improve our app for our users. ### 1/5 — Duped *2023-04-16* I can’t get this app to pick up hardly any of the departments that it lists. It just sits there and spins. It seemed to work well for the 3 day free trial, but as soon as I subscribed for a year it started sucking!! I won’t be renewing for sure! ### 1/5 — Said it was a 3 day trial *2023-02-13, version 2.11.1* Charged me 14.98! WTH. Not a 3 day trial! Getting refund! ### 1/5 — Deleted the App and It Still Charged Me *2023-02-07, version 2.11.0* I had the app for all but five minutes before it started charging me the $11.99 I’d like my money back and this subscription cancelled. If I can’t, I’ll just file a dispute with my bank. Don’t download this app, unless you want them to fraudulently charge your card ### 1/5 — I hate it so much *2023-01-26, version 2.10.0* It cost soo much just to listen to the police radio the other ones didn’t had to pay this one does and I hate it ### 1/5 — Cancel *2023-01-25, version 2.10.0* How do I cancel? My county is not on there so I want to cancel ### 1/5 — Nope *2022-12-27, version 2.9.15* Can’t even write a review without this app messing up. I get a perfectly good app for free and they want to charge $3.99 a week for the same exact thing. Rip-off. ### 1/5 — 1hour trial *2022-12-16, version 2.9.12* Tried this app and gave up on it quickly as the connection was very spotty, and I couldn’t even listen to my own city’s radio transmissions. ### 1/5 — Rip off *2022-12-14, version 2.9.12* Can’t get anything unless you pay for it ### 1/5 — Bogus *2022-12-11, version 2.9.12* So I just listened to my actual police radio and this app simultaneously and this app is ridiculous. Comical actually. ## Most praised reviews (10 highest-rated) ### 5/5 — Question *2023-12-12* How do I know if these are real live police radios? ### 5/5 — Subscription to use any station is ridiculous *2023-11-19* Hi, I’m a fire buff for all fire departments in Southeast New York and a New York State Certified Mechanic and I have to say that using this app is better than the 5-0 radio but trying to stop people from immediately using the scanner frequency they’re trying to get into to offer a subscription is just ridiculous I think it’s a waste of time trying to get into the scanner frequency when all you can do is get hammered with a subscription that you must pay before using the scanner frequencies you desire. Please fix this issue it’s not worth wasting my time and money on a subscription I have to pay every single week just to hear the FDNY radio scanner or the NYS Thruway Authority radio scanner. If you were to offer a subscription please do it reasonable things and make the subscription monthly or annually not weekly and don’t stop us from using our desired radio frequencies to hear what’s going on in the area like the New York City Fire Department’s assignments or the New York State Thruway Authority’s assignments. Thanks, Shane ### 5/5 — I’m *2023-08-13* The new version of this ### 5/5 — Actually works *2022-10-11, version 2.9.2* It’s interesting to listen to what’s going on in the area around me. Although it does not have my specific city which is fine, it does have the bigger city which is next to me so I am still familiar with the area. The subscription is reasonably as well **Developer response:** Hello, kissitlow Thank you for your feedback. We are happy to see that our app is working for you. Unfortunately, we are not able to get access to police stations in all cities, because of various reasons. For example, they can use different equipment in your local small city or there is just no one from Broadcastify community connecting to Police Station. ### 5/5 — ☄️ *2022-06-16, version 2.7.1* I worked night shifts this spring a lot. This app helped me to know what is happening in my neighborhood. And also thanks to all steal men and women who are working hard to make our community safe and secure! You are my heroes! **Developer response:** Hello, аьарра! Thank you for your review! We are glad to help our users to know their community and the heroes protecting it. ### 5/5 — Beautiful Scanner! *2022-02-27, version 2.3.3* Very good looking interface! Great features, & stays connected! Just wish there was a monthly plan instead. **Developer response:** Hello, Sejps Thank you for your review! We did add monthly plan add weekly plan additionally to yearly plan. Thank you for mentioning that issue. ### 5/5 — Thanks for *2021-11-03, version 2.1* Awesome app, very informative ### 5/5 — More stations *2021-11-03, version 2.1* I think this is a great app overall. But please add more stations! ### 5/5 — Keep going *2021-11-03, version 2.1* Very good app with a lot of features. ### 5/5 — Perfect *2021-11-03, version 2.1* It always works perfectly --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*