# Polish National CU Mobile — user reviews > 28 indexed App Store user reviews of Polish National CU Mobile by Polish National Credit Union, rated 4.86/5 from 2,062 ratings. - Source: https://appshunter.io/ios/app/polish-national-cu-mobile/id446858078/reviews - App overview in markdown: https://appshunter.io/ios/app/polish-national-cu-mobile/id446858078.md - Rating breakdown: 5★ 1,747 · 4★ 114 · 3★ 31 · 2★ 3 · 1★ 18 ## What do users think of Polish National CU Mobile? Overall sentiment: neutral **Pros** - 👍 Easy to use banking app - 👍 Friendly and helpful staff - 👍 Simplistic and intuitive design - 👍 Competitive features compared to other banks **Cons** - 🐛 Buggy and crashes frequently - 🐛 Constant need for additional verification - 🐛 Master Lines error preventing transfers - 🐛 Network errors and login issues - 💡 Needs more customization options - 💡 Transaction register should be more accessible **Commonly reported bugs** - Constant crashes and network errors - Login issues and inability to access accounts - Master Lines error preventing basic functionality **Most requested features** - Bring back pending transactions feature - Increase font size for account balances - Add mobile deposit and Zelle capabilities - Improve app stability and reduce bugs ## Newest reviews (8 of 28) ### 5/5 — Awesome credit union *2024-03-02, version 11.4.0.1* I love this credit union. I should have moved my accounts sooner. The staff is so friendly and great service. ### 5/5 — Love the new set up *2023-04-01, version 11.4.0.1* I am soo happy with this app! I can get in and out very quickly! It VERY user friendly. Thank you for that ### 5/5 — I love my Credit Union! *2023-03-17, version 11.4.0.1* PCNU is a great credit union that has great rates and even better customer service! ### 5/5 — From great to godawful *2021-12-19, version 10.6.1.1* This Ap was wonderful, then when trying to make a good thing better the new updated version is horrible. Looks like it was typed out on a 1970’s typewriter!!! No improvements, just supper simple graphics, re-arranged organization, and an adjustment period to the new look for squat. Two Thumbs Down. ### 5/5 — Competitive *2019-06-20, version 9.0.1.1* This app is great! It has had a lot of improvements and added features. Mobile deposit is great and seamless (as long as you write “for mobile deposit only” on the back of the check). Transfers, bill pay, and other features keep this app competitive with other banks. Face ID worked for a while but then it stopped automatically coming up, but otherwise it does every thing everyone else’s does. ### 4/5 — Love it, BUT... *2016-04-21, version 7.3.0.1* Pending transactions were very helpful. Please bring this feature back! ### 5/5 — Owner *2013-07-15, version 2.1.65* Does not work for me either. Tried 10x does not work with my account passwords. ### 5/5 — Good *2011-07-11, version 2.1.26* It works. ## Most critical reviews (10 lowest-rated) ### 1/5 — Great bank, awful app *2025-05-12, version 25.1.101.1* This app is nothing but frustration. Constantly buggy, will force me out of my own account, terrible interface. PNCU is a great credit union and the people that work there are wonderful, but this app alone makes me want to switch banks. ### 1/5 — Crashed *2024-03-21, version 24.1.0* Says network error occurred. Whats going on ? Tried on my wifi and 5G network. Everything else works except this. Please fix ! Thanks ### 1/5 — Needs a lot of work *2021-05-04, version 10.6.0.1* Needs to be updated bad. Just a couple minutes into the app and I found it already putting ads over key areas. I don’t want ads in your app especially if it blocks use of the app. Needs a ton of work!!! ### 1/5 — Most recent update is brainless *2015-03-04, version 3.2.1.101* Before the app was updated it ran beautifully. New app extremely hard to operate and checking my income and expenses daily is a headache. If it's not broken don't fix it. But if you really want to fix what isn't broken, don't let an 8 year old fix it. ### 1/5 — Doesn't work *2015-02-15, version 2.7.40* I have never been able to sign into my account with this app. Hopefully that changes with the upcoming online banking update! ### 1/5 — I can't sign in *2011-10-27, version 2.1.26* I was very excited to finally find this app, but it doesn't except my username and password. What am I doing wrong? I'm sure I will love this, if I ever get it to work. 1 star, for now. ### 2/5 — Dismal interest received *2025-03-23, version 24.9.201.1* Dismal interest rate on accounts. Reject ### 2/5 — Pending *2016-03-14, version 7.3.0.1* BRING BACK PENDING TRANSACTIONS ### 2/5 — Digits (numbers) are TINY! *2015-02-19, version 3.2.1.101* Brand new version needs update to make separate account balance numbers larger...step backwards from previous version. ### 4/5 — Nice to have an app but needs some updates *2024-07-17, version 24.2.0.1* I’m glad they have an app but needs some major updates, the one thing I do love is the simplicity of the layout. I have been having an issue with the app always asking for additional verification where I have to type in two of the three verification questions even when I have it on facial recognition, that is super annoying, with a 4 digit pin or the facial recognition it should just go right into the Home Screen. The app says it will ask occasionally or if they see something suspicious but it’s EVERY TIME!!! Like I wouldn’t mind if it was occasional but all the time is a bit overkill especially with facial recognition and there is no way to turn off that second level of protection because I would. Also the transaction register is tucked away under the profile settings rather than integrated into the actual individual account pages, you should be able to click into each account and have a transaction register link right there for each account. I have USAA as well and I feel like their app it too over complicated where it has so many possibilities and sometimes pushes you to the desktop version on your phone rather than staying in the app but if the developers look at say Wells Fargo or the B of A bank apps they might get some good ideas. Like keep the simplicity of the lay out but just tweek where you can find specific items like the register, maybe add the ability to attach external accounts for transfers, Mobil deposit and Zelle would be AWESOME! ## Most praised reviews (10 highest-rated) ### 5/5 — Reliable *2026-06-12, version 26.1.401.1* Always on time with cashing checks ### 5/5 — Speed of the app *2026-06-02, version 26.1.401.1* A little slow ### 5/5 — Good banking app *2026-05-09, version 26.1.401.1* Ease of use. Very happy with it. ### 5/5 — Customer *2026-05-08, version 26.1.401.1* Love it best bank ever ### 5/5 — East Longmeadow branch *2026-01-15, version 25.2.102.1* Very nice tellers and easy banking for me ### 5/5 — Best banking app *2025-12-10, version 25.2.102.1* This is the easiest to use and best banking app anywhere ### 5/5 — Hampden Teller *2025-08-07, version 25.2.101.1* Elizabeth is the BEST!!!! She is very kind and always goes above and beyond with helping me in person or on the phone. ### 5/5 — PNCU app *2025-06-20, version 25.1.101.1* It is easy to navigate, accurate and the best as far as I am concerned ### 5/5 — Settled down and happy with PNCU *2025-05-22, version 25.1.101.1* Went through many banks and their apps were user friendly but PNCU kept it the most simplistic. ### 5/5 — Master Lines issue *2024-04-24, version 24.1.0* Periodically I get a Master Lines error message. This prevents me from carrying out transfer and PayMy Bills functions. Only way to overcome the issue to logout and log back in. Sometimes I must do this multiple times. Inconvenient and very annoying. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*