# Polkawallet — Mobile wallet for Polkadot.

> Comprehensive mobile crypto wallet for Polkadot and Kusama networks. (iPhone/iPad app by ACALA PTE. LTD..)

- Source: https://appshunter.io/ios/app/polkawallet/id1520301768 (this page in markdown: same URL + `.md`)
- Developer: [ACALA PTE. LTD.](https://appshunter.io/developer/1523992128)
- Category: Utilities
- Price: Free
- Rating: 3.00/5 from 123 App Store ratings · 65 written reviews indexed
- Age rating: 4+
- Requires: iOS 11.0 · 89 MB
- Languages: American English
- Released: 2020-07-01
- Data updated: 2026-06-10
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/polkawallet/id1520301768/reviews.md

## What is Polkawallet?

Polkawallet is the most complete crypto wallet of Polkadot and Kusama network.
You can send, receive and stake your assets, moreover, you can participate in the online community governance safely and securely with the polkawallet mobile app.
Polkawallet provides one-stop management for cross-chain assets, you can earn interest and reward on your cryptos from the DeFi hub on a parachain 
such as Acala, Karura.

Polkawallet is designed to be the best crypto wallet app, whether you are an experienced user or brand new to blockchain, Polkawallet helps you connect to the web3. In recent app updates, Polkawallet has upgraded the function of the Liquid Staking module of Karura and finished the reconstruction of version 3.0.

-Aware of your aggregated assets of Polkadot parachains. 
 The reconstructed version provides more visualized data, you can know your DeFi assets on the homepage.
-Transfer, receive or unlock your crypto in one place. 
 New feature-unlock, you can know your locked assets and redeem them in one tap.
-Switch remote node in one step
 Fully upgraded the Remote Node Connection function, you can switch the node and network at the same time. And the connecting speed has also been accelerated.  
-Explore and enjoy the multifunctional DeFi hub.
 The Acala network has been deploying. A brand new UI/UX of the Acala DeFi hub is waiting for you to explore!

With polkawallet, your private keys and assets always stay under your control.  
You can use face ID, Touch ID, or conventional passwords to protect your crypto account.

Download the Polkawallet!
Please contact us via community within the app if you have any feedback.

## Key features

- Send, receive, and stake crypto assets
- Participate in community governance
- Cross-chain asset management
- DeFi hub for earning interest
- Aggregated parachain asset overview
- One-tap asset unlock and redemption
- Switch remote nodes and networks

## What do users think of Polkawallet?

Overall sentiment: negative

**Pros**

- 👍 Interface is nice and easy to use
- 🚀 Works well for staking
- 👍 Supports Acala and Karura
- 🚀 Frequent updates show active development
- 👍 Good for Karura DeFi
- 👍 Transfers are supported
- 👍 Easy and straightforward to use

**Cons**

- ❌ Cannot unlock funds
- ❌ Team is unresponsive
- ❌ Funds are stuck
- ❌ App crashes frequently
- ❌ App does not open
- ❌ User interface is not user-friendly
- ❌ Lost funds
- ❌ App is unusable after redesign
- ❌ Poor UX and design
- ❌ App is janky and buggy
- ❌ No support
- ❌ Cannot transfer DOT
- ❌ App freezes often
- ❌ Connection issues
- ❌ No logout function
- ❌ Missing features
- ❌ Terrible new version/interface
- ❌ Redesigned UI not working
- ❌ App is slow and crashes
- ❌ Cannot connect to remote node
- ❌ Glitching during transfers
- ❌ Error 1010 insufficient balance
- ❌ Unbonding issues
- ❌ Validator problems
- ❌ Limited password length
- ❌ Fixed wallet address for withdrawal
- ❌ Cannot paste external wallet address
- ❌ Seed phrase not generating
- ❌ Frozen features
- ❌ Node does not connect
- ❌ Payout too slow
- ❌ Inability to recover funds with seed phrase
- ❌ Bonded funds inaccessible
- ❌ Top half of assets screen covered

**Commonly reported bugs**

- Cannot unlock funds
- App crashes
- App does not open
- Unlock feature does not work
- Bonding is broken
- Connection issues
- App freezes
- Error 1010 insufficient balance
- Unbonding issues
- Validator problems
- Fixed wallet address for withdrawal
- Seed phrase not generating
- Frozen features
- Node does not connect
- Inability to recover funds with seed phrase
- Top half of assets screen covered

**Most requested features**

- Add support for Centrifuge chain
- Add support for Ledger hardware wallets
- Allow longer passwords
- Fix PCX wallet removal
- Improve node connection reliability
- Fix seed phrase generation issue
- Fix inability to recover funds with seed phrase
- Fix frozen features
- Fix node connection issues
- Fix payout speed
- Fix assets screen display issue
- Add a logout function

## Recent user reviews (10 of 65)

All indexed reviews: https://appshunter.io/ios/app/polkawallet/id1520301768/reviews.md

### 1/5 — The team is inactive - do not put ur polkadot on this app!!!

*2024-11-19*

The team doesn’t answer, when you stake polkadot, good luck trying to unlock it because you simply CANT and the team does nothing to help you. I have sent them emails for over two years now and still no answer. Pathetic

### 1/5 — Cannot unlock my funds and cannot get any help

*2024-11-09*

I’ve been emailing for years at this point and I can’t get any help. The “unlock” feature does not work, even through all this time of downloading every update and trying to unlock my funds with different devices. 
I haven’t been able to unlock my money for years as I had to sit there and watch it dwindle down to 10% of what it was.
This is ridiculous, I’ve been begging them to get back to me for way too long. 
I’ve never written a bad review in my life, but I’m desperate enough for someone at Polkawallet to finally respond to me.

### 1/5 — Terrible scam

*2024-09-23, version 3.6.8*

No clear way to get your money back out after you bond tokens. Approached community support on Twitter and got no response. Scam.

### 1/5 — No response

*2024-07-11, version 3.6.6*

My app is not letting me unlock my tokens, i have contacted and emailed the admins multiple times with no response 😡😡😡😡

### 1/5 — This app is useless and I cannot unlock my funds

*2024-04-20*

Years of updates, years of asking reddit, contacting the developers, and nothing. When I click “unlock my dot”, nothing happens, no matter what device I’m using. Unbelievably frustrating, I wish there was someone to answer an email or some way of figuring this out.

### 1/5 — Biggest scam

*2024-03-26, version 3.6.1*

You’ll lose your dot the moment you stake. Have been trying to unlock for years now but will not let me.

### 1/5 — This app is useless and I cannot unlock my funds

*2024-02-13*

Years of updates, years of asking reddit, contacting the developers, and nothing. When I click “unlock my dot”, nothing happens, no matter what device I’m using. Unbelievably frustrating, I wish there was someone to answer an email or some way of figuring this out.

### 1/5 — Wallet no longer opens

*2023-12-23*

I have used the app for about 2 years. I tried to open it a few days age and it will not open, it just flashes back to my Home Screen.

### 1/5 — Crashing

*2023-12-22, version 3.5.8*

This wallet keeps crashing on my iPhone. I can’t open it

### 2/5 — Crash after updated.

*2023-12-22, version 3.5.8*

IOS 16.4
Can not open the app.

## Frequently asked questions about Polkawallet

### What does Polkawallet do?

Polkawallet is a mobile application designed to be a comprehensive crypto wallet for the Polkadot and Kusama networks. It allows users to securely send, receive, and stake their digital assets. Additionally, it facilitates participation in online community governance and provides access to a DeFi hub for managing cross-chain assets and earning interest.

### What are the key features of Polkawallet?

Key features include the ability to send, receive, and stake crypto assets, participate in community governance, and manage cross-chain assets through a DeFi hub. It offers aggregated asset views for Polkadot parachains, one-tap unlocking of locked assets, and an easy way to switch remote nodes and networks. Security is enhanced with Face ID, Touch ID, and password protection.

### Is Polkawallet free to use?

Yes, Polkawallet is a free application. Based on the provided information, there are no in-app purchases or advertisements mentioned, indicating it is a free service for users.

### What devices is Polkawallet compatible with?

While specific operating system versions are not detailed, Polkawallet is described as a mobile application. This implies compatibility with both iOS and Android smartphones and tablets, allowing users to manage their crypto assets on the go.

### How can I use Polkawallet to earn interest on my crypto?

Polkawallet provides a multifunctional DeFi hub, particularly highlighting integration with networks like Acala and Karura. Through this hub, users can access DeFi services on parachains to earn interest and rewards on their cryptocurrency holdings, offering a way to grow their digital assets.

## Version history (last 5 releases)

### 3.7.1 — 2024-12-15

- Polkadot/Kusama plugin update.
- Bridge update.
- Fix known bugs.

### 3.7.0 — 2024-11-07

- Acala/Karura network update.
- Fix known bugs.

### 3.6.8 — 2024-08-11

- EVM account import/delete issue fix.

### 3.6.6 — 2024-07-09

- bridge update.
- acala/karura plugin update.
- fix known bugs.

### 3.6.5 — 2024-05-24

- Acala EVM address binding page fix.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*