# Обмен криптовалют Poloniex — user reviews > 214 indexed App Store user reviews of Обмен криптовалют Poloniex by HBGL PTY LTD, rated 4.27/5 from 890 ratings. - Source: https://appshunter.io/ios/app/poloniex/id1234141021/reviews - App overview in markdown: https://appshunter.io/ios/app/poloniex/id1234141021.md - Rating breakdown: 5★ 1,598 · 4★ 226 · 3★ 83 · 2★ 27 · 1★ 100 ## What do users think of Обмен криптовалют Poloniex? Overall sentiment: negative **Pros** - 🚀 Efficient trading platform - 🤑 Attractive commission structure - 📊 Comprehensive market data - 🤖 Automated trading features - 💰 Passive income opportunities **Cons** - 🔒 Accounts being frozen or funds inaccessible - 🕰️ Slow customer support response times - 💸 Excessive fees and charges - 🐛 Frequent technical issues and glitches - 🚫 Delisting of projects without warning **Commonly reported bugs** - Inconsistent display of market prices - Inability to withdraw or trade certain coins - Frequent app crashes and freezes **Most requested features** - Ability to place orders and manage trades directly in the app - More advanced charting and technical analysis tools - Improved mobile app stability and performance - Clearer communication on platform changes and maintenance ## Newest reviews (16 of 214) ### 1/5 — Scam!! Dont use this Poloniex! *2024-11-26* They delist projects without any chance to sell or withdraw assets. For example $ELON is „under maintenance“ since a year and gets delisted soon. They steal the money of every holder!! ### 1/5 — Betrug *2024-11-25* Achtung Achtung ist Betrug Platform auf passen ### 1/5 — Pésimo servicio *2024-11-23* Desde hace semanas tengo varios tokens en mi cuenta desactivados de trading (entre ellos HASHAI) y sin poder moverlos siquiera a otro exchange. El soporte es casi inexistente y se van pasando la pelota unos a otros. Somos ya varios usuarios afectados esperando otra respuesta que no sea esperar… Es increíble que la empresa para la que trabajo siga listando esta app en la AppStore… ### 1/5 — It's a scam *2024-11-21* It's more than a year that there's maintence on Dogelon Mars (ELON), and I cannot withdraw or sell the coin. My money are blocked on this platform. They customer service reply with an automatic email, telling you that they are not able to provide a fix date. Total scam, stay away from this platform. ### 1/5 — Заскамили *2024-11-16* Переводил монеты TRUMP MAGA с MEXC на poloniex. Сумма около 600$. Со стороны MEXC транзакция выполнена, в блокчейне все подтверждено, а на кошельке poloniex ничего не пришло. Поддержка уродская, однотипные ответы ( якобы разбираются с проблемой), в итоге перестали отвечать. Нет моих 600$, СКАМ. ### 1/5 — Скам *2024-11-10* 20 сентября пополнял NOT через сеть TON , не зачислили депозит , хотя я указал все верно мемо и тд , на их кошелке до сих пор они лежат , писал на почту , в поддержку , движений 0 говорят ждать и все , хотя дело решается за 5 минут , вообщем вот моя история о скаме в размере 31526 NOT ### 1/5 — Мне не выводят мои деньги уже 13 часов *2024-11-10* Наглые операторы поддержки общаются только автоматическими сообщениями и не хотят реально говорить или помогать людям. Также мне просто блокируют чат и не дают поговорить с ними. Вывод моих денег уже проходит на протяжении 13 часов и естественно я потерял очень много из-за этого. Ужасная биржа с ужасным интерфейсом и отвратительными агентами поддержки, которым наплевать на своих клиентов. ### 1/5 — احذر احذر من ان تضع سنت واحد هنا *2024-11-09* سيأخذون أموالك وانت لا تستطيع ان تستردها . هذا هو القانون . ### 1/5 — Не имейте дело с этой конторой!!! *2024-11-09* Могут спокойно заморозить средства на техническое обслуживание и вы не сможете не только торговать, но и вывести активы. **Developer response:** Hi, many thanks to your feedbacks. If you have additional ones, feel free to drop us an email to support@poloniex.com! ### 1/5 — Будьте осторожны! Be careful! *2024-11-04* Эта биржа заморозила мои средства в одной из монет. Вот уже несколько месяцев я не имею доступа к своим деньгам, и не понятно, чем это закончится. На все вопросы и претензии поддержка отвечает, что они работают над исправлением ситуации, но сроки не определены. Возвращать деньги в usdt отказываются. И так уже несколько месяцев! Не связывайтесь с ними This exchange froze my funds in one of the coins. For several months now I have not had access to my money, and it’s not clear how this will end. To all questions and complaints, support replies that they are working to correct the situation, but the deadlines are not determined. They refuse to return money in usdt. And this has been going on for several months! Do not contact them ### 1/5 — THEY STOLE MY DEPOSIT *2024-10-16* IF I COULD PUT LESS THEN 1 STAR I WOULD DO IT CU MZ THIS BROKER STOLE MY DEPOSIT . CAN SHOW PROVE . DONT USE THIS APP. ### 1/5 — Thieves *2024-10-07* Thieves ### 1/5 — Avoid at all costs! *2024-09-24, version 2.1.2* After years of using this exchange, I am finally done. The prices displayed are constantly outdated, and there is no option but to sell assets at prices far lower than the actual market value. I’ve suffered several losses because of this, and it's incredibly frustrating. It's unacceptable for a crypto exchange to operate this way, especially when timing is everything in this market. This platform has cost me more than it's ever helped me, and I can no longer trust it with my assets. Avoid at all costs! ### 1/5 — Will not change my email *2024-08-23, version 2.0.8* I lost access to my email I spent months trying to fix this. I only get bots ### 1/5 — Блокируют вывод *2024-08-22* Более двух месяцев заблокирован вывод ton. Биржа переименовала их в tonold и заморозила . Такая же история с ethold, вывод закрыт полгода. ### 1/5 — Заблокировали *2024-08-11* Заблокировали средства поддержка не отвечает сроки тоже не сказали сколько ждать ## Most critical reviews (10 lowest-rated) ### 1/5 — Воруют деньги *2025-07-23* Больше двух лет отвечают что разбираются, а по факту, сплошной обман,делают липовые взломы своей биржи ради того что украсть активы клиентов, попал больше чем на 500к. Им было все доказано, ошибку признали, а деньги не вернули. Что еще ждать от китайцев ### 1/5 — Total scam *2025-07-13, version 2.18.0* Total scam. They won’t let me withdraw my crypto. Stay away at all costs ### 1/5 — Illegal block *2025-07-06* Just blocked my wallet and already for six months tech support doesn’t tell the reason and time of solving it he problem ### 1/5 — Useless Support *2025-05-26, version 2.16.0* It has been 2 month since I opened a support case and I received one general advice to "try" something, but my follow up question has been ignored even after a follow up. That is a very poor customer experience. ### 1/5 — Обходите эту контору мимо. Это мошенники. *2025-05-08* Сначала заявляют, что их якобы взламывают. Потом невозможно вывести средства, а потом убирают упоминания что такой актив у тебя был. Выводите средства срочно! **Developer response:** Hi, many thanks to your feedbacks. If you have additional ones, feel free to drop us an email to support@poloniex.com! ### 1/5 — Мошенничество *2025-02-26* Отправил на вывод токен, который приобрел на этой бирже, в итоге транзакция висит несколько дней в ожидании, от поддержки нет никакой информации. Биржа манипулирует средствами клиентов **Developer response:** We are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at support@poloniex.com. ### 1/5 — Скам *2025-01-28* Мошенники!!!закрыли мне доступ к моему кошельку,,отвечают что это нормально в их Канторе обворовывать своих клиентов,,,,это уже эрония,,не в коем случае не пользуйтесь их услугами!!!1000$ в некуда завел!!! Почему на данные обвинения не рягирует App Store???!!! **Developer response:** We regret to learn about your experience with Poloniex. Please send us an email with more information to support@poloniex.com. We will look into it as soon as possible. ### 1/5 — Скам: биржа *2025-01-02* На проверку зашел, 50 usdt,ушел оттуда с 26usdt, просто мимо проходите, это яма! **Developer response:** We are always looking to improve the experience for our users, and really appreciate the feedback. If there is anything specific we can look into, please contact us at support@poloniex.com. ### 1/5 — DO NOT SIGN UP! SCAM ALERT! *2024-12-18* THis exchange is overtaken by another entity some years back. They are not functioning and some pleople who are looking into it, Are scamming people by freezing accounts and fund. Can't withdraw. I am the exact victim of above drama. ### 1/5 — Scam app *2024-12-05* Never do futures trading in this app or else you will lose all your money just in fees, the profit is showing something else and when you close a trade it shows something else very very far from actual prize on which you trade, also there are so many flash pump and dumps they use to liquidate the traders and those wicks are only on their exchange and nowhere else ## Most praised reviews (10 highest-rated) ### 5/5 — Poloniex Rocks *2026-05-01, version 2.36.0* I have been using Poloniex since 2015 and I absolutely love it and have never had a problem with them. They give me free coupons for a Free Futures play every month basically. Also one of the only exchanges tha have Futures and high leverage ### 5/5 — Trading Wizardry! 🧙‍♂️ *2025-02-25, version 2.12.0* Poloniex is tumeke bro! Don't go past the code RP5AHNYU when registering, you'll score a 10% discount on trading fees! 🥳 I've used a few trading apps, but Poloniex takes the cake. The commission fees are low - as low as 0.00% for makers and 0.2% for takers. Pretty chur savings I must say! I reckon the user-friendly interface is the bomb and it's real handy when you're on the go. The P2P function has me stoked too, it's open to us Kiwis and it works like a charm. Never had a stuff up yet, and that's not just good luck. If you're an active trader like me you'll be stoked with the constant updates on market trends and the bonuses they give out. Mate, the customer care service is tiptop too, fast and reliable - it's the good oil! ### 5/5 — Investindo com inteligência!🚀 *2025-02-06* Uso o Poloniex há algum tempo e me impressionei com suas funções específicas e estrutura de comissão. Não se esqueça de usar o código RP5AHNYU ao se registrar para obter 10% de desconto nas taxas de negociação. Em comparação com muitas outras, a taxa de comissão do Poloniex é bastante razoável, variando de 0.0% a 0.25% dependendo do volume de negócios. Uma das melhores características do Poloniex é o sistema P2P incrível, as condições no Brasil são excelentes. O aplicativo é claro, fácil de usar e seguro. Eu recomendo totalmente para qualquer usuário brasileiro interessado em negociações de criptomoedas. ### 5/5 — Professional and highly efficient cryptocurrency recovery services! *2024-08-17* I was eager to dive into the world of crypto trading and investment, but my impatience led me to skip the necessary research. Unfortunately, I was scammed by Forex-Trading. A trader on Instagram messaged me, boasting about high profits from their investments. I decided to invest, but they kept demanding more money, including withdrawal fees. It was only then that I realized I had been scammed. I had invested my savings and couldn't afford to let go. Desperate to recover my funds, I conducted extensive research and discovered the Cyber Spy GENIUS Team on an app. After reading numerous positive reviews from other scam victims they had assisted, I decided to contact them. Fortunately, I was able to recover my money from the scam brokers through the help of the recovery professionals referred to me by the app. They recovered my investments, including all profits, within four hours of contacting them. If you fall victim to any scam, you can contact them at cryptohackrecovery@ gmail They are experts in dealing with online scams, helping victims receive reimbursement, tracking down digital fingerprints, conducting cyber analysis, and thorough investigations. They also offer services such as phone cloning (for catching, monitoring, and tracking suspected cheating spouses), website hacking, boosting credit scores, clearing criminal records, and fixing bad debts. Contact them now at cryptohackrecovery@ gmail. ### 5/5 — Vital information please don’t skip *2024-07-22* Please read carefully, I was scammed by Nsfx-trading, I got a message from a trader on my Instagram and told me about how high their profit after investing was, I decided to invest in the online trade but they kept asking for more money including withdrawal fee and it was until then I realized I was being scammed. I couldn't let go because I invested my savings as at that time. I had to make a research on how I could recover my funds from them and I came across the Cyber spy GENIUS Team on this app after so many research. I read several good reviews about this app from various scam victims they have helped and I decided to contact the admin for help. I was opportune to get my money back from the scam brokers through the help of the recovery professionals referred to me by this App, they recovered my investments for me with all the profits I was entitled to within 4hours of contacting them. You can write cryptorecovery360@ gmail for help if you fall a victim of any kind of scam They are experts at dealing with online scam and assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation. They offer other services such as Phone cloning ( catching, monitoring and tracking a suspected cheating spouse ) Website hack Boost of credit scores Clearing of criminal records Fixes bad debts etc Contact them now!! Cryptorecovery360@ Gmail ### 5/5 — Надежность и экономичность 🚀 *2024-03-11* Poloniex поражает своей гибкостью и удобством для активных пользователей криптовалюты. При регистрации не забудьте использовать код RP5AHNYU чтобы получить 10% скидку на комиссию при торговле и начать с хорошего старта. 🎁 Комиссии: Стандартная комиссия за торговлю составляет 0.1450% / 0.1550% (Maker/Taker), но вот интересный момент – держа на счету более $49 в TRX, вы получаете снижение комиссии до 0.0805% / 0.0875%, выбрав оплату комиссии в TRX, что позволяет сэкономить. 🫰 Приложение Poloniex позволяет управлять балансами и транзакциями, депонировать и снимать средства, следить за актуальными котировками и устанавливать уведомления о ценах на выбранные криптовал​юты. 👍 ### 5/5 — Fair Dinkum 🌟 *2024-03-04, version 1.41.7* G'day! Just had a stickybeak at Poloniex, and straight off the bat: don't forget to pop in the code RP5AHNYU when you sign up to nab a beaut 10% discount on trading fees. Poloniex isn't just another run-of-the-mill platform; it's packed to the rafters with top-notch features like spot, margin, and futures trading. Now, let's talk turkey about the fees. Poloniex has a tiered fee structure that's as competitive as they come, starting from 0.1450% for makers and 0.1550% for takers. But here's where it gets interesting – if you've got some TRX in your wallet, you can snag a discount on these fees, pushing them down to 0.1015% and 0.1085% respectively. And for the high rollers with more volume, the fees can take a further nosedive, which is a real bargain​​. For the punters keen on leveraging their trades, the futures trading fees are a mere 0.01% for makers and 0.04% for takers. Plus, the Grid Trading feature is a ripper for setting up your trades to run on autopilot within your chosen price bands – perfect if you're not keen on watching the market like a hawk all day​​. And for those looking to earn a bit on the side, Poloniex Earn is the way to go, offering staking options with decent APYs. Not to mention, the TrollBox is a great spot for a chinwag and trading tips with fellow traders​​. ### 5/5 — Top-Tier Tools & Community! *2024-02-22, version 1.41.7* Poloniex has proven to be a solid choice for trading a wide array of cryptocurrencies. By entering the code 🌟RP5AHNYU🌟 upon registration, users are treated to a 10% discount on trading fees, enhancing the trading experience right from the start. With competitive trading fees set at 0.1450% for makers and 0.1550% for takers, Poloniex stands out for both casual and serious traders. The platform's futures trading, allowing up to 100x leverage on popular cryptos, and the innovative grid trading bot, enable sophisticated trading strategies 📈. The Poloniex Earn feature offers a passive income stream with Apis between 4% and 8%, adding value to the holding strategy of users. Moreover, the community aspect through the TrollBox allows for the exchange of insights and trends, making trading a more collaborative experience 🗨. ### 5/5 — Comunidad y Recompensas 🎉 *2024-02-14* Explorando Poloniex, descubrí un contratos perpetuos para criptos principales y un apalancamiento de hasta 100x 🚀. Además, con el código 🎉RP5AHNYU🎉 se ofrece un 10% de descuento en comisiones de trading, mejorando aún más la experiencia financiera. Para los interesados en ingresos pasivos, "Polo Earn" y las opciones de staking son puntos atractivos, ofreciendo flexibilidad y recompensas por mantener tus criptos 💰. No podemos olvidar el famoso "TrollBox" de Poloniex, un espacio para que la comunidad de traders intercambie ideas y estrategias, añadiendo un toque social único a la experiencia de trading 🗨. ### 5/5 — 🌟es genial! *2024-01-07* La plataforma permite trading de spot y margen, e incluso me metí en futuros con hasta 100x de apalancamiento, una pasada. 📈 Lo chido es el Trollbox, un chat en las áreas de trading y futuros donde puedes hablar de cripto con otros usuarios. Además, solo cobran comisiones de maker y taker, sin spreads. 💸 ¡No olvides usar mi código RP5AHNYU para cashback en comisiones! Poloniex es una plataforma completa para el trading de cripto. 🚀 --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*