# Poly Jigsaw - Art Puzzle Games — user reviews > 50 indexed App Store user reviews of Poly Jigsaw by PICFUN TECH LIMITED, rated 4.51/5 from 2,479 ratings. - Source: https://appshunter.io/ios/app/poly-jigsaw-art-puzzle-games/id1434657495/reviews - App overview in markdown: https://appshunter.io/ios/app/poly-jigsaw-art-puzzle-games/id1434657495.md - Rating breakdown: 5★ 1,868 · 4★ 297 · 3★ 146 · 2★ 53 · 1★ 115 ## What do users think of Poly Jigsaw? Overall sentiment: negative **Pros** - 🎨 Beautiful artwork and puzzles - 🧠 Relaxing and mentally stimulating - 🕹️ Fun and engaging gameplay **Cons** - 🐛 Frequent crashes and app instability - 💰 Expensive subscription model - 📺 Too many intrusive ads - 🔒 Poor customer support and unresponsive developers **Commonly reported bugs** - Puzzles not loading or disappearing - Inability to unlock paid content after watching ads - Syncing issues across devices **Most requested features** - More free puzzles and content - Offline mode or ability to save progress - Customizable music and sound options - Improved performance and stability ## Newest reviews (11 of 50) ### 3/5 — will not open *2021-09-03, version 1.2.2* I was soooo excited to get this app and I wanted to play it right away, but unfortunately before I got to Home Screen it crashed, and I was disappointed. This game looks really cool though, but please look in to this problem so I can play this. Hope other people are playing and having fun ### 2/5 — Can’t even play the game. *2021-07-01, version 1.2.2* I used to love this game. It was very fun and relaxing to play but recently I haven’t been able to open the app for even 5 seconds before it logs me out. I open the app and immediately it closes the app and sends me back to my home screen. I can’t even play the game whatsoever. ### 3/5 — Closes every time *2021-02-13, version 1.2.2* Every time I finish the puzzle and press continue it closes. Sometimes it closes in the middle of game. Also the price. Frankly not worth it. Too pricey. Fun game game but too many others to play. ### 4/5 — good but a lot of adds tho😡 *2020-06-14, version 1.2.2* this game is really good its just when I click on a puzzle that doesn’t require an add to unlock an add pops up most of the time. and every time I transition there’s an add. maybe take out most of the adds so the game isn’t annoying.😁 also some the puzzles are broken so please fix that bug plz ppl ### 2/5 — Great... but big drawbacks *2019-10-17, version 1.2.2* The game is fun and relaxing, but overall there are major drawbacks. ° high price subscriptions vs many many ads ° game glitches like pieces not showing up so you can’t finish the puzzle ° poor customer service. I emailed their support and never heard back. ° game play will not sync between iPhone and iPad. I love this game, but it’s not worth it to me to subscribe anymore. ### 2/5 — Neat app - subscribe and pay huge $$$ over time *2019-06-14, version 1.0.8* This app is nice. I liked it, my kid liked it. But the fact you need to subscribe to play new models is insane! The price is from $7/week to $99/year! Holy smokes! Maybe they should offer an ad based model. Maybe they can offer 50 models for $7.... but the developer does not! Is it subscribe or nothing. After paying 3 weeks, I just have to tell my daughter that the game is no longer affordable. ### 3/5 — Loading *2019-04-16, version 1.0.8* I don’t know if it’s my internet but it won’t load 3 stars for the relaxing music though 😀 ### 2/5 — Confused *2019-03-24, version 1.0.8* Why are you charging people a subscription fee when you haven’t even added new pictures and the last update was 3 months ago? Makes no sense. ### 3/5 — Puzzle issue *2019-02-24, version 1.0.8* Love it but I have only done one because when I click on one to do it. The puzzle says loading video and doesn’t pull up the puzzle ### 1/5 — Okay....no *2019-01-27, version 1.0.8* Why. Just why. This is a great app except for the fact that whenever I press my home button on my iPod it deletes my progress on the puzzle I was working on and that's just half of it. When I'm in the middle of a puzzle it just automatically goes to home almost every time! I mean seriously! If I could give this app zero stars I would. But if u can fix these two problems I'll consider giving this app five stars. ### 1/5 — Stupid App *2019-01-13, version 1.0.8* I can’t even use HALF of the puzzles. And even when I click on one that I CAN use, the ad takes FOREVER to load. And seriously? You have to pay for NIGHT MODE!! That’s just stupid. And the music gets annoying after a while. Suggestions: More puzzles for free, less ads, music you can choose, free night mode, fix the bugs. Please. ## Most critical reviews (10 lowest-rated) ### 1/5 — Crashes Instantly *2022-12-15, version 1.2.2* I really liked this app a while ago. I was excited to see that it was still on the App Store but disappointed that it no longer works. I assume because they no longer update it. Please take this app down if you’re no longer going to be supporting it. ### 1/5 — 👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎👎🫠 *2022-10-18, version 1.2.2* Every time I try to open the app it crashes instantly and I have downloaded and deleted it 4 times and it never worked don’t get this game ### 1/5 — Horrible- never let me open the app *2022-06-25, version 1.2.2* This game seems pleasant but really I never got to play. I downloaded the game and opened it and it never let me in it kicked me out immediately. I downloaded and deleted it 3 times and every time it didn’t work. Thanks byeee 👋 ### 1/5 — Kicked out *2022-03-10, version 1.2.2* I really wanted to play this game , cause I’ve enjoyed playing these types of games . But when I tried to enter the game , it constantly kicks me out the app . I just wanted to put this in the review for the developers to fix this problem . But I do hope I can actually get to play this game . ### 1/5 — Doesn’t open *2021-07-25, version 1.2.2* This game looks great! But it crashes before I can even start. Everything is updated and I tried re downloading a few times ### 1/5 — Can’t open app *2021-07-09, version 1.2.2* This looks like a game I would love. Unfortunately, I haven’t been able to play it even one time as it crashes immediately after I attempt to open it. ### 1/5 — Uninstalled *2021-05-23, version 1.2.2* After several attempts to open this app, I give up. Upon download, I clicked on the app, excited, and it immediately closed. I tried uninstalling and reinstalling; checked for updates; and even went to my iPad where I experienced the same events. I was so excited to try this app out too but I just can’t :( ### 1/5 — Booooooo *2019-06-08, version 1.0.8* I got this game cause it looked fun but when I started playing it glitched out, so I exited the game and waited a few minuets and when I got back on it kinda worked so I selected a level and started playing, and like two seconds after I selected the level it froze up! Like total freeze! I couldn’t move anything? It looks like a fun game, it just needs to be fixed. 😒 ### 1/5 — Too many ads *2019-03-13, version 1.0.8* I know you guys need to make money but seriously three ads trying to do one puzzle that’s too much and then another and then one more plus you can’t even skip it’s not relaxing it’s frustrating I am about ready to delete this app unless you give only one ad or just two when opening a new puzzle but honestly three and more it’s getting overwhelming ### 1/5 — Are you kidding? *2019-03-07, version 1.0.8* I tried to contact the developers about a glitch that wouldn’t allow me to play the puzzles I had watched the ads for and realized that the email address was not active. I agree there are too many ads. I really like the app overall but 10 bucks a week for no ads? You’ve got to be kidding me! ## Most praised reviews (10 highest-rated) ### 5/5 — Will not open *2021-08-16, version 1.2.2* Every time I download the app, it instantly crashes after opening. I used to play this a while back and I wish to be able to use this app again. Please look into it and I was wondering if anyone else is having this problem. ### 5/5 — AMAZING game ❤️❤️❤️😱❤️❤️❤️ *2020-05-05, version 1.2.2* This game is oh so fun I play every day and I can’t sleep at night cause I think about the game make more games and pictures. ### 5/5 — Awesome *2019-10-11, version 1.2.1* I love Poly Jigsaw! it’s amazing I love the puzzles I love the pictures.😁I hope you enjoyed making the game as much as I enjoy playing it! ### 5/5 — LOVE IT!!! 😍😍😍😍😍 *2019-07-30, version 1.0.8* I absolutely LOVE this game more than any other game ever! Yeah sure the prices are priced extremely high but if you just avoid the ones that cost you will love it trust me! If you don’t love it you are a Stone face. So yeah you should probably get it because it’s very fun, addicting, and relaxing 😌 ### 5/5 — Good game *2019-06-24, version 1.0.8* My only issue was that you had to pay 10$ bucks per week . Now I’m so sorry if y’all thought I was going to play this game. Like baby girl o klrek ### 5/5 — Cool *2019-02-18, version 1.0.8* They better pick a design something ### 5/5 — Good game but a little issue.. *2019-02-09, version 1.0.8* This is a great game and I really like it but when I’m working on a picture an ad will pop up and I can’t do anything but click “Let’s Go” and watch the video. It’s a little frustrating not being able to get back to the picture.. overall a good game. ### 5/5 — Definitely a challenge. *2019-01-26, version 1.0.8* It’s an amazing app overall, some basic things that need to be fixed, but they’re small and they don’t matter to much. It’s sometimes hard to find where to put the pieces, but eventually you’ll find it. There’s somewhat a lot of free artwork you can do, but it’s hard to tell what’s free and what’s not because it doesn’t say anything about it. As said before, great app overall! ### 5/5 — Great game overpriced premium though *2019-01-17, version 1.0.8* The game is so fun and relaxing! It is a great game to play when you have free time. The only problem is the premium it cost 40 DOLLARS for ONLY ONE MONTH most people can't waste that much money for coloring pictures. Instead just click the premium picture you really want and watch a short add it is that easy ### 5/5 — AWESOME 😎 *2018-11-14, version 1.0.6* I’ve just started and this is a lot of fun!!! Thank you for the experience! --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*