# Polycam 3D Scans & Floor Plans — user reviews > 2,666 indexed App Store user reviews of Polycam 3D Scans & Floor Plans by Polycam Inc., rated 4.70/5 from 43,146 ratings. - Source: https://appshunter.io/ios/app/polycam-3d-scans-and-floor-plans/id1532482376/reviews - App overview in markdown: https://appshunter.io/ios/app/polycam-3d-scans-and-floor-plans/id1532482376.md - Rating breakdown: 5★ 35,941 · 4★ 3,575 · 3★ 1,288 · 2★ 505 · 1★ 1,837 ## What do users think of Polycam 3D Scans & Floor Plans? Overall sentiment: positive **Pros** - 🚀 Fast and efficient - 👍 Easy to use - 🤩 Impressive results - 🎨 Great for 3D modeling and scanning - 💻 Useful for professional applications **Cons** - 🐛 Buggy and crashes frequently - 💰 Expensive subscription model - 🔍 Lack of instructions and user guidance - 🔍 Unclear feature limitations in free version - 🔍 Inconsistent performance across devices **Commonly reported bugs** - Scans disappearing after processing - Inability to save or export scans - Inconsistent behavior when exiting the app - Inaccurate room dimensions and measurements **Most requested features** - Add flash support for better lighting - Allow screen rotation for wider scanning angles - Improve texture quality and reduce artifacts - Provide more detailed feedback during scanning - Enable offline scanning without internet connection ## Newest reviews (10 of 2,666) ### 2/5 — Waste of time *2026-08-16, version 6.0.19* Scanned 6 times trying to get an object with “scan object”, every time came out looking horrible, only scanning the background instead of the thing right in front of it. Gave 2 stars bc it had a free trial so I didn’t waste my money, but definitely wasted my time. ### 4/5 — Good ethics *2026-08-02, version 6.0.17* Couldn’t unsubscribe and the app charged me over $700. I was stressed until I just received a msg saying they are helping asap, which shows me they are have good ethics. Giving them 4 stars only cuz I tried to unsubscribe and it was super difficult ### 1/5 — Charged me almost $500 *2026-08-01, version 6.0.17* There is no way to cancel subscription. After 30 min looking I msg them and said don’t charge me and canceled my account. They charged anyways. I’m choked. ### 1/5 — Shady billing practices *2026-07-29, version 6.0.17* I let a friend download this on my phone because he didn’t have lidar and wanted to try it. I was just charged over $400 and they won’t refund it. I do not want this subscription, nor this app. ### 1/5 — Untrustworthy *2026-07-29, version 6.0.16* Definitely don’t appreciate that our photo scans are being processed and analysed by AI ### 3/5 — Good but… *2026-07-25, version 6.0.15* So much bug and crashes pls fix it ### 1/5 — Atrociously overpriced subscription crapware *2026-07-23, version 6.0.15* Honestly, in about 10 minutes of work with Fabel5 and $100 in tokens you could produce an identical app and it would be yours to use and not have to pay these idiots. Idiotic money for a scanning app. ### 1/5 — 1주일 무료체험이라고해서 결제했는데 1년치 결제가 됐는데요? *2026-07-22* 1주일 무료체험이라서 결제했는데, 바로 1년치가 결제 됐습니다. 안내랑 다르지않나요? 1주일 지나고 결제가 되어야 맞죠. 환불 요청합니다. ### 4/5 — C *2026-07-13, version 6.0.13* S ### 1/5 — Theft, free trial scam *2026-07-12, version 6.0.13* I set up a weeklong free trial for two users, and canceled the trial the same day I set it up, but after one week Polycam made multiple attempts to charge my checking account $400. They made no less than five attempts and I even contacted them directly and asked them to stop, also contacted Apple support ask them to put a stop to it… Today it finally went through they charged me $400 and there is not even any evidence of a free trial in my subscriptions panel on my iPhone, let alone an active subscription. They have stolen $400 from me. There’s no reason they won’t do it to you too. ## Most critical reviews (10 lowest-rated) ### 1/5 — Scum *2026-08-24, version 6.0.20* Billed me after I cancelled the 7 day trial. Absolute scum Bags ### 1/5 — Lost 80% of my scans *2026-08-19, version 6.0.20* Updated the app and lost 80% of my scans. ### 1/5 — Not great for objects, mandatory subscription *2026-08-17, version 6.0.19* I wanted this to get measurements and blueprints for a couple of objects. Not rooms or floor plans. It required a non-refundable subscription just to scan, and then when the results were extremely underwhelming and impossible to use, it then wanted even more money for a business account for that. I deleted the app but am unfortunately out $30. ### 1/5 — Confusing initial login *2026-08-09, version 1.4* A cobnfusing initial login has a skip option resulting in the app permanently deadlocked even on reinstall😖 ### 1/5 — Premium *2026-08-09, version 6.0.18* I dislike the fact that you have to pay to actually continue using the app. ### 1/5 — Fake *2026-08-08, version 6.0.18* Not a free ### 1/5 — So many failed uploads! So much unfinished processing! *2026-08-08, version 6.0.18* Boo ### 1/5 — Greedy *2026-08-08, version 6.0.18* No longer any free options, disgusting. ### 1/5 — Not letting me cancel my subscription *2026-08-06, version 6.0.17* Not letting me cancel my subscription. They are conveniently having login issues. ### 1/5 — Who does this work for?? *2026-08-04, version 6.0.17* Not sure who gets 5 stars from this app. I just tried to get a simple floor plan of a 2000 sqft house. Every time I thought I was about done it said it lost its scanning and I would have to start over. Never was able to get to scan more than 2-3 rooms before it quit scanning. There is no way this is a useful tool for anyone. ## Most praised reviews (10 highest-rated) ### 5/5 — Great app! *2026-08-15, version 6.0.19* I use it for scanning as built spaces and then converting into 2d and 3d drafting views! ### 5/5 — Бесплатный план *2026-08-12* Хорошо, что имеется бесплатный план, хотелось побаловаться) очень занятное приложение. Купил бы, если бы был пожизненный недорогой план. Можно сделать скан с помощью обычных фотографий без лидера, и отправить обрабатываться в облако ### 5/5 — Very nice *2026-07-25, version 6.0.15* Nice job ### 5/5 — ✨ *2026-07-24, version 6.0.15* ✨ ### 5/5 — Nice *2026-07-18, version 6.0.14* Perfect software ### 5/5 — Отличное приложение *2026-07-17* Для геодезиста, отличное подспорье в некоторых задачах ### 5/5 — The best app *2026-07-17, version 6.0.14* Photogrammetry to me is one of the greatest things of this century along with drones and of course the two go well together. Gaussian Splats make 3Ds scanning even cooler and it was so wonderful that Polycam implemented Gaussian Splats into the ecosystem right when the white-paper came out of France! ### 5/5 — Aaeskme *2026-07-13, version 3.5.20* Awesome ### 5/5 — Recreating & Reimagining Abandoned & Historical Landmarks, and Fanmade Fictional Realms Realized *2026-07-13, version 6.0.13* I have dedicated myself to the recreation and reimagining of the world’s best kept secret historical locations; from theme parks and abandoned train and underground tunnels to Romanian and Georgian Castles, Villas and Tainted Lakes, to Drach & Genova Caves; I’ve also been recreating the fictional world of Legend of Zelda, historical towns & monuments, and I’ve even been able to create my nonprofit for my business proposal I’m preparing for a revolutionary new community concept featuring alternatives to incarceration, with an aim to include 20% of our population to be from reentry after inpatient, residential and correction centers to destigmatize and provide long term housing and treatment solutions to an underserved at risk population estimated to include at least one third of the US Population according to studies quoted by NAMI, the State of Illinois and the federal government (see statistics on population estimated to suffer from mental illness, neurodivergence, developmental disability, addiction, and dual diagnosis; often impacted by international concerns including human trafficking, and the opioid epidemic, including military veterans & their families) ### 5/5 — Awesome *2026-07-13, version 6.0.13* Really great product --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*