# Polymarket — user reviews > 1,669 indexed App Store user reviews of Polymarket by Polymarket, rated 4.60/5 from 53,018 ratings. - Source: https://appshunter.io/ios/app/polymarket/id6648798962/reviews - App overview in markdown: https://appshunter.io/ios/app/polymarket/id6648798962.md - Rating breakdown: 5★ 45,035 · 4★ 2,788 · 3★ 1,213 · 2★ 499 · 1★ 3,483 ## What do users think of Polymarket? Overall sentiment: positive **Pros** - 👍 Reliable information - 🚀 Innovative and easy to use - 🚀 Smooth and great app - 👍 Excellent tool to keep informed **Cons** - 🐛 Display issues - percentages don't fit the screen - 🐛 Delay in updates compared to website - 🔒 Concerns about bias and agenda **Commonly reported bugs** - Issues with creating an account and logging in - Forced app download from website on iOS - App only displays a few markets compared to website **Most requested features** - Dark mode option - Widgets and more app-specific features - Display of electoral votes - Gambling/betting opportunities like on the website ## Newest reviews (16 of 1,669) ### 2/5 — Horrible *2026-08-28, version 2.7.9* No tiene el lenguaje de español, ademas de que todo el tiempo la app de cae los servidores son una basura ### 1/5 — Booooooo *2026-08-27, version 2.7.9* Didnt get my free 20. If yall cheat out of promos im sure you cheat on bets eat it ### 1/5 — Cant turn this off *2026-08-27, version 2.7.9* What a nuisance ### 2/5 — First Experience *2026-08-27, version 2.7.9* Went to log in & the app is locked out. States, “Maintenance mode - We are currently performing maintenance on the platform. Please check back later.” Who does maintenance on an app & shuts it down entirely? It’s 2026..Isn’t this what app updates are supposed to be for? ### 1/5 — Scam. They hold your funds for months and still not letting you withdraw *2026-08-27, version 2.7.9* Scammer app stay away ### 1/5 — Support nightmare *2026-08-27, version 2.7.9* If you ever have an issue with the platform, good luck ever getting help. My deposit match has yet to arrive after a month of chatting in to “support” and getting no response from a real person. Just AI slop. Avoid at all costs, save the headache and use a reputable market like Kalshi or Robinhood. ### 1/5 — Scam App *2026-08-26, version 2.7.9* App worked fine for about a month then locked me out of my account telling me to verify my identity. Everything I uploaded was right, did it 4 separate times and still did not work. Support doesn’t help at all as they must have 1 person working. Can’t access my funds at all. Scam ### 1/5 — Support is useless *2026-08-26, version 2.7.9* Had a friend use my referral code and neither of us got the $25 bonus. Every ticket I submit is responded to by some support agent named Myles that just doesn't understand english or the Polymarket guidelines ### 3/5 — New Update Makes it harder to Cash Out *2026-08-26, version 2.7.9* The app gets buggy sometimes and the new update made it hard to cash out. Instead it would lead to accidentally buying more when you scroll down on the prediction. ### 1/5 — Crashes and no cash out *2026-08-26, version 2.7.9* BEWARE: app will “have issues” and not let you cash out your position and then if it zeroes out while happening you’re screwed out of your money. ### 3/5 — Customer service *2026-08-26, version 2.7.9* THEY ARE SLOW TAKE FOREVER THEYLL GET U FAST FOR THE FIRST TIME HELP OTHER THEN THAT THEYLL SHOOT U AWAY ### 1/5 — 20 dollars just to sign up *2026-08-25, version 2.7.9* Yall lied and said 20 dollars just to sign up but then we have to give yall money first ### 1/5 — Scam *2026-08-25, version 2.7.9* Scam ### 1/5 — 😡 *2026-08-25, version 2.7.9* I hate this app and am so SICK of their stupid ads where there’s no way to X out. ### 1/5 — Polymarket STILL owes me money!! *2026-08-25, version 2.7.9* Polymarket support is an absolute joke and an embarrassment to any company in the world that provides customer service. They will take weeks to respond then ignore your issue, end the chat and say the issue has been resolved lol They also are constantly doing maintenance work which unfortunately puts your money at extra risk. The odds you see are not the odds you get. They sometimes don’t pay out winnings in full which is criminal. But the social aspect is obviously the thing that stands out along with having another platform that you can win money off of. I also like the live sport events they put on for decent amount of the games. ### 1/5 — The ad locks up my game *2026-08-25, version 2.7.9* I wouldn’t get this app for a million $s ## Most critical reviews (10 lowest-rated) ### 1/5 — Kalshi Better *2026-08-28, version 2.8.0* The app constantly crashes. There’s a 50/50 chance the app is in maintenance. Somehow the app is getting worse. I don’t get it. ### 1/5 — Terrible support, constant crashes. Funds aren’t safe! *2026-08-28, version 2.8.0* Your funds are NOT safe with Polymarket! The app crashes multiple times weekly, usually during events when you might want to capitalize on big swings (cashing out or buying in progress). Human support is difficult to reach, and they are only available via chat. There is no accountability, and you WILL get screwed over. ### 1/5 — Terrible *2026-08-28, version 2.7.9* Constantly crashes and freezes your positions. Cant withdraw until your deposit settles. Just to name a few issues ### 1/5 — App crashed *2026-08-27, version 2.7.9* What a coincidence that when I was trying to cash out my position it did not let me because the app had issues and it lasted a whole day to fix and lost all my position ### 1/5 — Cost me hundreds - terribly inconsistent *2026-08-27, version 2.7.9* This app consistently “crashes” freezing trades while I have hundreds of dollars out, so you have no control over cashing out buying etc. Genuinely wildly irresponsible for an app to withhold accountability of any sort after they cost you thousands of dollars. If you download this app be prepared to have money out and not be able to cash or buy when you want to and have your money be held hostage while their app crashed for the 50th time. When you submit a ticket expect a month of no response and for them to tell you oopsies sorry we can’t do anything about it. ### 1/5 — Don’t fall for it. *2026-08-27, version 2.7.9* I wish I would have read the reviews first. I never would have downloaded this app. There are severe issues. Everything was great until they had a technical issue. Everything was locked. While they were resolving it I lost everything. The fact that this is even ok is a joke. ### 1/5 — Scam *2026-08-27, version 2.7.9* Doesn’t let you withdraw money quickly have to wait a week or so ### 1/5 — I am tired of Polymarket’s ad *2026-08-27, version 2.7.9* Leave me and my puzzle alone ### 1/5 — 1-Star Review — Extremely Slow Verification & Poor Support *2026-08-27, version 2.7.9* The verification process has been extremely slow and frustrating. When I reached out to customer support for assistance, the responses were slow and the help provided was not particularly useful. I was also told multiple times that my issue would be escalated, but those escalations never seemed to result in any meaningful progress or resolution. At this point, the repeated promises to escalate the issue feel misleading. A verification process can take time, but customers should receive clear communication, timely responses, and actual follow-through when an issue is supposedly escalated. Unfortunately, my experience with Polymarket support has been the opposite. Very disappointing experience. ⭐ ### 1/5 — horrible Customer Service *2026-08-27, version 2.7.9* first the app times out during an event and doesn’t allow me to cash out then when I asked for Customer Service help I have to do it online and wait 4 to 7 days for a reply and it still doesn’t resolve the problem ## Most praised reviews (10 highest-rated) ### 5/5 — Don’t Bet Real Money on Here *2026-08-28, version 2.8.0* Changed from 3 stars to 5 so everyone can see it. If you sort the reviews by “most critical” you’ll see how many recent reviews are saying the same thing. App is clean, straightforward, easy to use. But it seems like every week there’s an outage, the market crashes, or you can’t cash out. I don’t make big bets. I do it just for fun, but when you’re losing 10-15 bucks a week because the app doesn’t work properly then it just isn’t fun anymore. Customer support always is saying “we’re reviewing transactions” when the app is crashing and then they can’t help me after the outage. Anyway, just be careful using the app, but I’m going to check out Kalshi instead at this point. ### 5/5 — W-O-W‼️ *2026-08-27, version 2.7.9* I think these INDIVIDUALS are G-R-E-A-T ‼️💟💟‼️ Thanks for creativity & support as we try, try & try, (forever) A-G-A-I-N ‼️‼️‼️‼️ Take 🫶 care, GOD ☝️✝️✡️🙏🏼 & MUCH 💞❤️‍🔥💝❤️‍🩹💟❤️‍🩹💝❤️‍🔥💞 to you ALL‼️Until, L-A-T-E-R =🐊🐊🐊🐊 ‼️😇😇‼️ Linda Razz” ### 5/5 — Great layout! *2026-08-26, version 2.7.9* I love the layout, it’s easy on the eyes and perfect for beginners, compared to other betting apps. It’s not too overly complex, less is more. ### 5/5 — Great app *2026-08-25, version 2.7.9* This is a really good app ### 5/5 — 💸 BEST APP 💸 *2026-08-25, version 2.7.9* Best way to quickly turn a small amount of money into more.💸💸 ### 5/5 — It's fun. *2026-08-22, version 2.7.8* Make that money! It's fun, I'll truly say! ### 5/5 — Great app *2026-08-20, version 2.7.8* Can you add American odds back as an option for viewing wise please thank you ### 5/5 — Hilarious *2026-08-20, version 2.7.8* Forcing an update to take away American odds put adding parlays rocks ### 5/5 — Beachy *2026-08-18, version 2.7.7* Great site ai support great via email ### 5/5 — Fix *2026-08-12, version 2.7.6* I really like app but could you please fix it keeps crashing I really like using it though it’s easy to use. Can you please update it? So that it’ll show current prices and percentages it’s easy to use. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-29.*