# Polypipe Smart

> Remote control for heating systems and appliances with smart profiles and geolocation. (iPhone/iPad app by Polypipe PLC.)

- Source: https://appshunter.io/ios/app/polypipe-smart/id1455485052 (this page in markdown: same URL + `.md`)
- Developer: [Polypipe PLC](https://appshunter.io/developer/1455485051)
- Category: Lifestyle
- Price: Free
- Rating: 5.00/5 from 2 App Store ratings · 20 written reviews indexed
- Age rating: 4+
- Requires: iOS 14.0 · 167 MB
- Languages: American English, Dutch, French (France), German (Germany), Chinese (Simplified, China)
- Released: 2019-09-05
- Data updated: 2026-07-30
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/polypipe-smart/id1455485052/reviews.md

## What is Polypipe Smart?

The Polypipe Smart App is designed to work with the Polypipe Smart, Polypipe Smart RF and Polypipe SmartPlug devices. Together they offer you the most comprehensive way to control your heating system & appliances from anywhere.

HomeKit Support on Polypipe Smart
With HomeKit, you can setup automation rules and take control of your Polypipe Smart accessories straight from control centre in iOS.

Flexible GeoLocation - With No Subscription
Our flexible Geo location system puts you in control. You don't need to switch the entire house heating off when you leave, you can decide on a room by room level what happens.  
Furthermore, each user can can decide the precise actions Polypipe Smart takes when they leave and return. 

Smart Profiles
With Polypipe Smart Profiles, you can create and store multiple Profiles in the SmartHub ready for use later. Our new "Apply to" function lets you quickly assign the profile to any number of zones in your home. Programming your heating system has never been so simple.

Multi Location
Polypipe Smart supports Multi Location, enabling you to quickly switch between any of your locations.

## Key features

- Remote heating and appliance control
- Room-by-room temperature management
- Personalized automation rules
- Customizable smart profiles
- Multi-location support
- Geolocation-based control

## Recent user reviews (10 of 20)

All indexed reviews: https://appshunter.io/ios/app/polypipe-smart/id1455485052/reviews.md

### 1/5 — Awful

*2026-03-28, version 1.0.14*

Not intuitive. Basic commands are not available.

### 1/5 — Aweful

*2026-01-16, version 1.0.14*

Cannot operate this system at all. My home is either subtropical or freezing. Stuck now with no heating at all. Wish I’d never installed it

### 3/5 — Auto log out?!

*2025-03-25, version 1.0.13*

App constantly logs me out even though Face ID is selected. So frustrating. Other than that, seems great.

### 4/5 — Works well

*2024-12-10, version 1.0.13*

Does everything I need it to, especially after our plumber installed our hot water and towel rail controller in a cupboard accessible only with a ladder! Makes turning the heating off when away so easy. 
I don’t use any of the other features such as geolocation.
One thing - why can I not programme when a holiday is to start, not just when it is to finish? Would make it a lot easier, there is enough to think about when actually going away!
And why the uber-security feature of having to log back in with Face ID even when moving away from the app for a second?!
Generally though very pleased. Seems reliable.

### 1/5 — Poor Badly Designed App

*2024-10-01, version 1.0.13*

Many times the app crashes. It reverts back to old temperature. Very poor design and interface.

### 1/5 — Poor app

*2024-09-27, version 1.0.13*

This app really lets down the Polypipe system. App doesn’t respond to inputs, system turns on randomly. It’s a real shame because the heating is great, but the app is extremely frustrating! Investment required quickly!

### 1/5 — Awful experience

*2024-01-21, version 1.0.12*

Had the app for a few years now, and on the whole it’s been a shocking experience. 

Over New Year we were away and I decided to set it to “away” mode to save some heating bills. Set up the return time 12 hours before we got back, and expected it to kick in. Got back and could t log into the system. Thermostats weren’t working either. No support. 

Just trusted it again after a weekend away and it’s failed again. Time for an upgrade I think. £15k on Polypipe UFH and the “smart” bit is not fit for purpose. 

Disappointing beyond words.

### 1/5 — Robert Watt

*2024-01-14, version 1.0.12*

System very fragile keeps falling in and out. Little back up.

### 1/5 — Lost all existing configurations!

*2024-01-05, version 1.0.12*

The update removed everything from my account and now I need to call the engineer to fix (I need to pay call-out charge!). Useless… waste of money!!

### 1/5 — Broken since new year

*2024-01-04, version 1.0.12*

No support options - called Polypipe main number to be told there is a bug that needs fixing. Still waiting 3 days later.

## Frequently asked questions about Polypipe Smart

### What devices does Polypipe Smart work with?

Polypipe Smart is designed to work with Polypipe Smart, Polypipe Smart RF, and Polypipe SmartPlug devices. These devices enable comprehensive control of your heating system and appliances.

### Can I control my heating room by room with Polypipe Smart?

Yes, Polypipe Smart offers flexible geolocation and room-by-room control. You can decide on a room-by-room basis what happens to your heating when you leave or return home, without needing to switch off the entire house.

### Does Polypipe Smart require a subscription?

No, Polypipe Smart offers flexible geolocation with no subscription required. You can set up personalized actions for when you leave and return without any ongoing fees.

### How does Polypipe Smart handle multiple locations?

Polypipe Smart supports multi-location management, allowing you to quickly switch between any of your registered locations. This is ideal for users with multiple properties or distinct heating zones.

### What are Smart Profiles in Polypipe Smart?

Smart Profiles allow you to create and store multiple heating configurations within the SmartHub. The 'Apply to' function lets you easily assign these profiles to any number of zones in your home, simplifying programming.

### Is Polypipe Smart compatible with Apple HomeKit?

Yes, Polypipe Smart supports HomeKit, enabling you to set up automation rules and control your Polypipe Smart accessories directly from your iOS Control Center.

### How often is Polypipe Smart updated?

The latest version of Polypipe Smart is 1.0.14, last updated on January 12, 2026. While specific update frequency isn't detailed, this indicates ongoing development and maintenance.

### What is the age rating for Polypipe Smart?

Polypipe Smart has an age rating of 4+. This indicates it is suitable for children and adults, with no mature content.

## Version history (last 5 releases)

### 1.0.14 — 2026-01-12

Bug Fixes.

### 1.0.13 — 2024-05-14

Bug Fix

### 1.0.12 — 2024-01-03

Essential update to accommodate certificate renewal please install by January 1st 2024 to continue to allow operation with your SmartHub system.

### 1.0.11 — 2023-05-05

Bug Fixing.

### 1.0.10 — 2023-03-28

Bug Fixes.

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## Related topics

[polypipe smart](https://appshunter.io/ios/topics/polypipe-smart) · [polypipe](https://appshunter.io/ios/topics/polypipe)

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-30.*
