# Pomelo Care

> 24/7 telehealth for pregnancy and newborn care with a dedicated clinical team. (iPhone/iPad app by Pomelo Care Inc.)

- Source: https://appshunter.io/ios/app/pomelo-care/id1628609842 (this page in markdown: same URL + `.md`)
- Developer: [Pomelo Care Inc](https://appshunter.io/developer/1628609844)
- Category: Medical
- Price: Free
- Rating: 4.90/5 from 1,405 App Store ratings · 102 written reviews indexed
- Age rating: 17+
- Requires: iOS 16.4 · 110 MB
- Languages: American English
- Released: 2022-08-09
- Data updated: 2026-08-27
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pomelo-care/id1628609842/reviews.md

## What is Pomelo Care?

Expert women's health care, anytime and anywhere.

Pomelo connects you with a dedicated team of clinicians who provide personalized support for pregnancy, postpartum, and (peri)menopause. With the Pomelo app you'll get:

CARE FOR EVERY STAGE OF LIFE
Pomelo brings together specialists who understand your stage of life and work together to support you.

ACCESS TO CARE, YOUR WAY
Your care team is there when you need them. No waiting rooms, no runaround, no hassle.

EXPERT-LED, PERSONALIZED CARE
Get answers from a dedicated team of clinicians: doctors, nurses, therapists, nutrition experts, and specialists matched to your needs. Pomelo's experts are here to support you every step of the way.

We can't wait to meet you!

Pomelo is offered through select employers and health plans, with self-pay options available for (peri)menopause care. Check if you’re covered at app.pomelocare.com.

## Key features

- 24/7 unlimited telehealth
- Dedicated care team
- Pregnancy and newborn support
- Text, phone, and video consultations
- Expert advice from clinicians

## What do users think of Pomelo Care?

Overall sentiment: positive

**Pros**

- 🚀 24/7 availability and quick response times
- 👨‍⚕️ Highly professional and knowledgeable providers
- 💬 Compassionate and attentive care team
- 🏥 Comprehensive services (OB, pediatrics, lactation, mental health)
- 📱 Convenient virtual appointments from home
- 👂 Providers listen carefully and feel genuinely invested
- ⏰ Same-day appointment availability
- 📊 Helpful tracking tools and educational resources
- 🤝 Excellent care coordination with external providers
- 💪 Empowering support for first-time and high-risk mothers
- 🌍 Multilingual support available
- 📝 Detailed post-meeting summaries and documentation

**Cons**

- ⏱️ Slow response times (30+ minutes reported)
- 🔄 Lengthy chat interactions without resolution
- 💰 Limited service duration (3-month limitation mentioned)
- 🎯 Difficulty getting direct help despite extended conversations

**Commonly reported bugs**

- Prolonged resolution times for support issues
- Inconsistent response speed across different interactions

**Most requested features**

- Extended service coverage beyond 3 months
- Faster response time guarantees

## Recent user reviews (10 of 102)

All indexed reviews: https://appshunter.io/ios/app/pomelo-care/id1628609842/reviews.md

### 5/5 — Life savers!!

*2026-08-13, version 1.0.627*

Extremely helpful people and service. Super friendly and knowledgeable.

### 5/5 — Mi gran apoyo

*2026-08-13, version 1.0.627*

Han sido mi mayor apoyo y mi soporte en estos días  tan difíciles para mí !! Gracias por tan gran apoyo emocional lo mejor Pomelo Care

### 5/5 — Pomelo care

*2026-08-12, version 1.0.622*

Oh how I love pomelo care it’s the best you have dr on stand by and they are amazing

### 5/5 — Good care

*2026-08-12, version 1.0.622*

Pomelo is easily accessible and available anytime. There are options for pictures and videos if you are concerned about any given issue. The team is kind and open with communication.

### 5/5 — Great

*2026-08-04, version 1.0.617*

Yall are very helpful, caring,and nice. The support yall give is amazing I really appreciate yall

### 5/5 — Life savers!

*2026-07-30*

My Pomelo care team literally save my life! Following my C-Section I continued to decline, extreme pain that increased every day, high fevers, pale complexion and sweating. All were written off by my OB as flash fevers and pain brushed off as a long labor. My Pomelo care team were the ones who didn’t ignore the red flags and caught my infection way before my OB did which allowed me to be on the look out for warning signs and seek medical attention for an infection that was laying in wait that caused me to become septic in a matter of days following my C-Section, doctors said even hours later would’ve killed me. I truly feel as if without my care team through Pomelo I might not have noticed until it was too late. Because of my care team I am still here to help raise both my daughters

### 5/5 — Best Care Team!

*2026-07-29, version 1.0.609*

Amazing staff, always available and helpful when you need it! They always make me feel safe and secure about mine and my babies health! I’m so glad I no longer have to use google for any stressful questions when I’m not able to contact my dr

### 5/5 — Helpful team. I don’t feel alone

*2026-07-29, version 1.0.609*

At first, I thought this was a scam, but they’ve actually been very helpful and I’m so grateful that I have 24 seven on demand care

### 5/5 — My Experience With Pomelo Care

*2026-07-27, version 1.0.609*

My experience so far with Pomelo Care is amazing. They make sure they go that extra mile to take care of your needs when it comes to your pregnancy no matter what it is . I’m absolutely satisfied and they are definitely a 10/10 I recommend if you’re a mother expecting to join with Pomelo Care.

### 5/5 — Thank you Pomelo!

*2026-07-02*

This program accompanied me throughout my baby’s first year and a large part of my pregnancy. As a first-time mom dealing with a complicated pregnancy, I often felt lost and misunderstood. Having this program as a resource was a huge relief; they guided me and were amazing companions throughout this process. I am incredibly grateful to the Pomelo team. I highly recommend it and hope many other moms can receive this kind of support

## Frequently asked questions about Pomelo Care

### What does Pomelo Care do?

Pomelo Care provides 24/7 telehealth services for pregnancy and newborn care. It connects users with a dedicated team of clinicians, including doctors, midwives, nurses, therapists, and nutrition experts, offering unlimited virtual support.

### What are the key features of Pomelo Care?

Key features include unlimited 24/7 access to care via text, phone, or video, support before, during, and after pregnancy, and expert advice from a dedicated clinical team. It aims to supplement in-person care between appointments.

### How much does Pomelo Care cost?

The app is available through select employers and health plans, meaning there is no direct cost to the user if they are covered. Users can check their coverage by signing up at app.pomelocare.com.

### What kind of support does Pomelo Care offer?

Pomelo Care offers comprehensive support for individuals who are pregnant, thinking about becoming pregnant, or have recently had a baby. This includes medical advice, guidance, and emotional support from a multidisciplinary team of clinicians.

### Is Pomelo Care available on all devices?

While the description does not explicitly state compatibility, mobile applications like Pomelo Care are typically designed for both iOS and Android devices. Users can check the specific app store for their device.

## Version history (last 5 releases)

### 1.0.633 — 2026-08-22

Bug fixes and performance improvements to better support our patients.

### 1.0.628 — 2026-08-13

Bug fixes and performance improvements to better support our patients.

### 1.0.627 — 2026-08-12

Bug fixes and performance improvements to better support our patients.

### 1.0.622 — 2026-08-06

Bug fixes and performance improvements to better support our patients.

### 1.0.617 — 2026-07-29

Bug fixes and performance improvements to better support our patients.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-27.*