# Pomelo Fashion — Your Fashion Playground

> Omnichannel fashion platform for on-trend styles and brands in Southeast Asia. (iPhone/iPad app by Pomelo Fashion Pte Ltd.)

- Source: https://appshunter.io/ios/app/pomelo-fashion/id1098083916 (this page in markdown: same URL + `.md`)
- Developer: [Pomelo Fashion Pte Ltd](https://appshunter.io/developer/1098083915)
- Category: Shopping, Lifestyle
- Price: Free with in-app purchases
- Rating: 4.80/5 from 724 App Store ratings · 16 written reviews indexed
- Age rating: 4+
- Requires: iOS 15.0 · 223 MB
- Languages: English, Indonesian, Thai
- Released: 2016-07-20
- Data updated: 2026-07-17
- Monetization: free with in-app purchases
- User reviews in markdown: https://appshunter.io/ios/app/pomelo-fashion/id1098083916/reviews.md

## What is Pomelo Fashion?

Pomelo is Southeast Asia’s leading omnichannel platform with a global mindset: on-trend, online, on-the-go. Shop 1,000s of styles & brands all in one place, online & in-stores.

Discover a unique shopping experience with weekly new arrivals, exclusive collections, sustainable & lifestyle apparel & products - all at your fingertips.

Join Our #pomelogirls Community
Get 10% Off your 1st order! Plus, enjoy weekly in-app sales & deals.

Exclusive Member Offers
Join our loyalty program, Pomelo Perks*, for VIP sale access, & more!

Plus, Other Benefits!
- Free returns
- Free delivery above our minimum spending
- Weekly new arrivals
- Secure card payments, with cash on delivery option

Get in Touch!
We’d love to hear from you. Visit our website or contact our Customer Care team with any feedback or questions.

Thailand: www.pomelofashion.com/th/
(+66) 2105 4070
wecare@pomelofashion.com

Singapore: www.pomelofashion.com/sg/
(+66) 02 328-4878
wecare-sg@pomelofashion.com

Indonesia: www.pomelofashion.com/id/
(+62) 21508 90653
wecare-id@pomelofashion.com

Malaysia: www.pomelofashion.com/my/
(+66) 02 328-4878
wecare-my@pomelofashion.com

Philippines: www.pomelofashion.com/ph/ 
(+66) 02 328-4878
wecare-ph@pomelofashion.com

40+ More Countries: www.pomelofashion.com/global
(+66) 02-328-4878
wecare-gl@pomelofashion.com

Download the Pomelo App & shop now!

xoxo,
Team Pomelo

## Key features

- Shop 1,000s of styles & brands
- Weekly new arrivals
- Exclusive collections
- Sustainable & lifestyle apparel
- In-app sales & deals
- Loyalty program benefits

## Pricing and in-app purchases

Base price: Free.

**One-time purchases**

| Purchase | Price | Type |
| --- | --- | --- |
| Diamond Tier Purchasable Benefit | Free | one-time |


## What do users think of Pomelo Fashion?

Overall sentiment: mixed

**Pros**

- 🚀 Fast shipping and delivery times
- 👕 High-quality clothing with unique styles
- 💰 Reasonable and competitive pricing
- 👍 User-friendly app interface
- 📦 Good packaging with bonus items
- ✅ Accurate size guides and fit
- 🎯 Simple and easy browsing experience

**Cons**

- 🐢 Slow app performance and loading times
- 🐛 Frequent app crashes and glitches
- 🔄 Page refreshing and reloading issues
- ❌ Misleading return policy advertising
- 💸 Expensive return shipping costs
- ⏱️ Slow return processing times
- 🔧 Multiple technical glitches after updates

**Commonly reported bugs**

- App crashes during browsing
- Update installation failures
- Page auto-refreshing while scrolling
- Splash page navigation issues
- System crashes during checkout
- App freezing and glitching after updates
- Excessive loading screens between actions

**Most requested features**

- Optimistic UI design to reduce loader displays
- Improved app performance and speed optimization
- Better return tracking system
- Clearer and more transparent return policy information

## Recent user reviews (10 of 16)

All indexed reviews: https://appshunter.io/ios/app/pomelo-fashion/id1098083916/reviews.md

### 5/5 — Need to fixing

*2023-12-29, version 3.106.0*

Error 100times 😅

### 5/5 — Good app

*2023-01-27, version 2.451.8*

Shopping online is good!!!

### 1/5 — unable to update

*2022-07-26, version 2.271.6*

tried to update today but the update just won’t fully install. deleted the app and restarted my phone to reinstall, still doesn’t work.

### 1/5 — Glitches everywhere

*2020-08-11, version 1.38.2*

I updated the app today and it keeps glitching. It keeps refreshing the page, reloading the products as I scroll down so I can’t focus on any one product, and returning me to the splash page when I attempt to view a product. Please fix.

### 3/5 — Not my style but good

*2020-05-02*

Honestly this app isn't my style but if your looking for the innocent style this should be your number 1 go to

**Developer response:** Hello there,

Thank you for your feedback as every feedback matters to us.

We will take this into account for better service improvements. 

Should you have any queries or need further assistance, feel free to reach Pomelo Customer Service via wecare@pomelofashion.com or (+66) 02 329 5991 from Mon - Fri (9:00 - 18:00 UTC)

Warm regards,

### 5/5 — ไม่ประทับใจ

*2019-10-13, version 1.11.16*

รอโปรโมชั่นของวันที่ 10 เดือน 10 ตอนเที่ยงคืน เนื่องจากเห็นโปรว่ามีลดพิเศษช่วงเที่ยงคืนถึงตีสอง อุตส่าห์อดนอน พอเที่ยงคืนรีบเข้าไปคลิกจ่ายเงิน ระบบล่ม พยายามถึง 12.20 am เลยยอมแพ้ 
ของที่ซื้อโปร 10/10 เปลี่ยนไซด์ไม่ได้ ต้องทำการยกเลิกแล้วสั่งซื้อใหม่ แต่ พอสั่งซื้อใหม่เป็นราคาปรกติแล้ว เงินไม่สามารถคืนได้ แต่ให้คืนเป็นเครดิตแทน

### 3/5 — App could be improved

*2019-07-13, version 1.11.2*

Love the clothes but this app shows a loader between every single action and makes it feel really slow. They should really consider a more optimistic design and not just throw up a loader for everything. For example, there’s no need to show a loader after favoriting an item..

### 1/5 — US Buyers BEWARE!!!

*2018-11-14, version 1.7.5*

Overall I’m very disappointed with Pomelo. While ordering and shipping was quick and easy (received my items within two days). They’re advertising regarding their return policy - which is clearly stated throughout their website and app - is completely false. It states that they allow free returns for 365 days. Completely not true. You have to pay for the shipping back. You can ship to either Florida or Thailand. Both are expensive. You have no way of tracking the return other than knowing that it arrived at their center by the tracking number provided by your shipping carrier. I submitted a couple returns and after not hearing anything for two weeks after they arrived at their center I sent an inquiry. They were quick to respond but told me that it can take up to a month for a return to arrive at their facility overseas and another month to get the return processed. For clothing that can basically be bought at H&M for the same price it is really not worth the hassle. Its been almost a month since I sent the returns at this point and still nothing. US buyers beware!!!!

### 3/5 — Some issues

*2018-08-24, version 1.6.0*

I rarely write any review for app! Undoubtedly I love pomelo!! When I discovered pomelo developed an app, I downloaded immediately...I don’t know if it’s just me, but the app is so slow...I wish they operate faster! Every time when I clicked in, it’s loading loading and loading....😩🐢

### 5/5 — Will buy from Pomelo again :)

*2018-08-24, version 1.6.0*

Bought 4 clothing items and received a free makeup bag. Delivery to my US address was quick, I think I received my things within a week. All items are excellent quality and fit very well. Check their size guide and what size the model is wearing for a better idea of how it might fit on you.

## Frequently asked questions about Pomelo Fashion

### What does the Pomelo Fashion app do?

The Pomelo Fashion app is Southeast Asia's leading omnichannel platform for fashion. It allows users to shop thousands of on-trend styles and brands online and in-stores, discover weekly new arrivals, exclusive collections, and sustainable apparel.

### What are the key features of the Pomelo Fashion app?

Key features include access to thousands of styles and brands, weekly new arrivals, exclusive collections, sustainable and lifestyle apparel, in-app sales and deals, and an exclusive loyalty program called Pomelo Perks for VIP sale access.

### Is the Pomelo Fashion app free to use?

The app itself is free to download and use. While there are no upfront costs to access the platform, users can make purchases within the app, and there are options for in-app purchases and exclusive member offers through the loyalty program.

### What are the benefits of joining the Pomelo Perks loyalty program?

Joining the Pomelo Perks loyalty program offers exclusive benefits such as VIP sale access, and other perks. This program is designed to reward frequent shoppers and provide them with enhanced access to deals and collections.

### What payment and delivery options are available?

The app supports secure card payments and also offers a cash-on-delivery option. Additionally, users can enjoy free returns and free delivery on orders above a minimum spending threshold.

## Version history (last 5 releases)

### 3.164.3 — 2026-07-12

This update brings a more refined experience with thoughtful improvements across the app.

* Enhanced performance
* Squashed pesky bugs
* Faster and smoother interactions
* Polished details for a better overall experience

### 3.162.7 — 2026-06-24

This update brings a more refined experience with thoughtful improvements across the app.

* Enhanced performance
* Squashed pesky bugs
* Faster and smoother interactions
* Polished details for a better overall experience

### 3.162.5 — 2026-06-22

This update brings a more refined experience with thoughtful improvements across the app.

* Enhanced performance
* Squashed pesky bugs
* Faster and smoother interactions
* Polished details for a better overall experience

### 3.160.20 — 2026-05-30

This update brings a more refined experience with thoughtful improvements across the app.

* Enhanced performance
* Squashed pesky bugs
* Faster and smoother interactions
* Polished details for a better overall experience

### 3.160.16 — 2026-05-21

Smarter Shopping, Better Prices – Right Where You Need Them
We’ve made it even easier (and more rewarding) to find your perfect look at the best possible price.
What’s New:

Instant Voucher Discount Display Voucher and promo discounts now appear automatically on the product list (catalog) and on the Product Detail Page (PDP). No more hunting for codes or wondering what the final price will be — you’ll see the discounted price clearly upfront, so you can shop faster and smarter.
Best Price Guaranteed Badge We now highlight products with a “Best Price Guaranteed” indicator when our price is the lowest across all online marketplaces where Pomelo sells. Shop with total confidence knowing you’re getting the most competitive price on Pomelo.
These updates mean you can browse, compare, and checkout with full transparency — helping you save more while discovering the latest trends.
Why You’ll Love This Update

Clear, real-time pricing with applied vouchers
Confidence that you’re getting the best deal possible
Smoother and faster shopping experience
Thank you for being part of the #PomeloGirls community!
Your feedback drives us to keep making shopping more enjoyable and value-packed.
Keep slaying in style :sparkling_heart:
— The Pomelo Fashion Team

## Apps similar to Pomelo Fashion

| App | Rating | Price | Category |
| --- | --- | --- | --- |
| [ASOS - Discover Fashion Online](https://appshunter.io/ios/app/asos-discover-fashion-online/id457876088) | 4.9 (520,577) | Free | Shopping |
| [Fashion Nova: Trendy Shopping](https://appshunter.io/ios/app/fashion-nova-trendy-shopping/id1367363988) | 4.8 (1,264,708) | Free | Shopping |
| [Modanisa: Online Fashion Shop](https://appshunter.io/ios/app/modanisa-online-fashion-shop/id909302093) | 4.7 (29,606) | Free | Shopping |
| [Gap: Apparel, denim and more](https://appshunter.io/ios/app/gap-apparel-denim-and-more/id326347260) | 4.9 (378,308) | Free | Shopping |
| [boohoo - Shopping & Clothing](https://appshunter.io/ios/app/boohoo-shopping-and-clothing/id1018236462) | 4.7 (62,824) | Free | Shopping |
| [Central App: 7.7](https://appshunter.io/ios/app/central-app-77/id419292319) | 2.9 (86) | Free | Shopping |

## Related topics

[pomelo fashion](https://appshunter.io/ios/topics/pomelo-fashion) · [pomelo](https://appshunter.io/ios/topics/pomelo) · [ifashion](https://appshunter.io/ios/topics/ifashion)

---

*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-07-17.*