# Ponant > Cruise companion app for pre-voyage preparation and onboard service management. (iPhone/iPad app by Compagnie du Ponant.) - Source: https://appshunter.io/ios/app/ponant/id1448369219 (this page in markdown: same URL + `.md`) - Developer: [Compagnie du Ponant](https://appshunter.io/developer/1448369218) - Category: Travel - Price: Free - Rating: 3.80/5 from 68 App Store ratings · 25 written reviews indexed - Age rating: 4+ - Requires: iOS 15.6 · 158 MB - Languages: American English, French (France) - Released: 2019-01-04 - Data updated: 2026-09-01 - Monetization: free - User reviews in markdown: https://appshunter.io/ios/app/ponant/id1448369219/reviews.md ## What is Ponant? PONANT EXPLORATIONS GROUP enhances your exceptional cruise experience Are you sailing soon with PONANT or Paul Gauguin Cruises? The PONANT EXPLORATIONS GROUP app accompanies you through your travel preparations and throughout your stay aboard. Immerse yourself in your brand's universe and discover all the services that will enhance your cruise. Before your voyage Prepare your cruise with complete peace of mind. Receive notifications to pre-book your pre and post-cruise programs, as well as your excursions. Discover in advance the Captain and crew who will accompany you during your stay. Access your packing checklist, clothing recommendations from our experts for your destination, and formalities to arrange before departure. Review your voyage itinerary and find details about your cabin amenities. During your voyage Once aboard, the app streamlines all your needs. Discover your cruise highlights, day by day. Add your favorite excursions to your wishlist and view the most beautiful photos of your journey. Order your breakfast and room service from your smartphone. Conference programs, spa relaxation sessions... Access all your important onboard appointments at a glance. ## Key features - Pre-cruise program booking - Excursion wishlisting - Packing checklists - Onboard appointment management - Room service ordering - Cruise highlights ## Recent user reviews (10 of 25) All indexed reviews: https://appshunter.io/ios/app/ponant/id1448369219/reviews.md ### 5/5 — Exceptional service. Attention to detail. with many opportunities to experience many adventures *2026-07-16, version 3.3.5* The ships are luxurious, the food is phenomenal and the staff will take care of every need you may have ### 1/5 — Outdated and not user friendly *2026-06-27, version 3.3.4* Looks like an app that stayed lime it was 5 yrs ago: not intuitive and friendly at all. Ask to log on website for reservations and more ### 1/5 — Flaky *2026-06-24, version 3.3.4* Works occasionally. Useful when it works. Frustrating when it doesn’t. No support available. ### 2/5 — Getting worse and worse ! Disappointed and frustrated. *2026-06-07, version 3.3.4* Fail to integrate with whichever Ponant ship while I am travelling on board, such problem getting worse and worse despite app updates. It keeps asking me to log out or log on or log in again or saying app is not connected to the the ship’s WiFi ( while I actually am) etc etc. Even if I am lucky enough to log on to the onboard WiFi, it shows little info about today’s program. Ponant should really look into solutions and improvement !!! ### 1/5 — Worst App *2026-06-03, version 3.3.4* The app simply never worked. They blamed it on my iPhone but most on the ship had similar issues. Just one of many things that were lacking on this Ponant cruise. ### 3/5 — Logout *2026-05-12* Every time I try to log on it asks me if I want to log off. I can’t log in ### 1/5 — Clunky and cumbersome *2026-05-03, version 3.3.4* The Ap is not user friendly. Continually having to log in is irritating. Pls do a face scan??? It is slow and unnecessarily difficult to use. It does not record all bookings - like à la carte. It is hardly worth the effort. Needs a serious upgrade 🙏🏻🙏🏻🙏🏻 ### 1/5 — Endless loop logging in. No support. *2026-04-07, version 3.3.3* None of the support links work. App is full of bugs. ### 1/5 — Major issue *2026-03-05, version 3.3.1* The app will log me in, but I immediately logs me out, giving me no other options. ### 2/5 — Not user friendly *2026-02-20, version 3.2.1* I wish this app stays logged on for a whole day. This app kept asking me to logon. I have to logon numerous times everyday, every time I need to use it. Or it somehow goes back to the logon screen during the use. There is no face recognition available. One has to type the email and password every time. It’s really annoying. ## Frequently asked questions about Ponant ### What can I do with Ponant before my cruise? Before your cruise, Ponant allows you to prepare with peace of mind. You can receive notifications to pre-book pre and post-cruise programs, as well as excursions. It also provides access to packing checklists and clothing recommendations. ### How does Ponant help me during my cruise? During your voyage, the Ponant app streamlines your needs by letting you discover cruise highlights day by day. You can add favorite excursions to your wishlist and view photos of your journey. It also allows you to order breakfast and room service. ### Is Ponant available on all devices? Ponant is currently supported on iPhone and iPod devices. Information regarding broader platform compatibility is not specified in the provided data. ### What is the update frequency for Ponant? The latest version of Ponant is 3.3.2, last updated on March 9, 2026. This indicates regular updates to enhance the user experience and add new features. ### What is the user rating for Ponant? Ponant has a user rating of 4.1 stars based on 52 ratings. This suggests a generally positive reception from its users. ### Is Ponant suitable for all ages? Ponant has an age rating of 4+, making it suitable for children and adults. This indicates that the content and features are appropriate for a wide age range. ### Can I manage my onboard appointments with Ponant? Yes, the Ponant app allows you to access all your important onboard appointments at a glance. This includes conference programs and spa relaxation sessions, helping you stay organized during your cruise. ### Does Ponant offer offline access to features? The provided description does not explicitly mention offline access for any of Ponant's features. It is recommended to check the app's settings or support documentation for specific offline capabilities. ## Version history (last 5 releases) ### 3.3.6 — 2026-08-04 Various improvements and fixes ### 3.3.5 — 2026-07-07 Automatic switch to cruise mode as soon as you board! As soon as you connect to the on-board Wifi, the app detects your arrival and automatically activates all the features available during your cruise (logbook, room service, etc.), for an immersive experience from the moment you step aboard. ### 3.3.4 — 2026-04-27 We are constantly looking for ways to improve our app. This update includes fixes to minor bugs. ### 3.3.3 — 2026-03-30 We are constantly looking for ways to improve our app. This update includes fixes to minor bugs ### 3.3.2 — 2026-03-09 We are constantly looking for ways to improve our app. This update includes fixes to minor bugs ## Apps similar to Ponant | App | Rating | Price | Category | | --- | --- | --- | --- | | [Withlocals: Private Tours](https://appshunter.io/ios/app/withlocals-private-tours/id655695313) | 4.7 (568) | Free | Travel | | [Musée Jacquemart-André - Paris](https://appshunter.io/ios/app/musee-jacquemart-andre-paris/id6504252072) | 4.7 (88) | Free | Travel | | [Abercrombie & Kent](https://appshunter.io/ios/app/abercrombie-and-kent/id1550983964) | 4.9 (488) | Free | Travel | | [Relais & Châteaux](https://appshunter.io/ios/app/relais-and-chateaux/id346844763) | 4.7 (3,102) | Free | Travel | | [Hurtigruten](https://appshunter.io/ios/app/hurtigruten/id1452581173) | 3.6 (16) | Free | Travel | | [Air Tahiti Nui](https://appshunter.io/ios/app/air-tahiti-nui/id1497400265) | 2.0 (83) | Free | Travel | ## More apps by Compagnie du Ponant - [Paul Gauguin Cruises](https://appshunter.io/ios/app/paul-gauguin-cruises/id6478312948) All apps by Compagnie du Ponant: https://appshunter.io/developer/1448369218 ## Related topics [ponant](https://appshunter.io/ios/topics/ponant) · [compagnie du ponant](https://appshunter.io/ios/topics/compagnie-du-ponant) · [ponant explorations group](https://appshunter.io/ios/topics/ponant-explorations-group) · [vance and hines fp3](https://appshunter.io/ios/topics/vance-and-hines-fp3) --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-01.*