# POP MART Americas — Official POP MART App

> Official app for discovering and collecting art toys from international artists. (iPhone/iPad app by POP MART.)

- Source: https://appshunter.io/ios/app/pop-mart-americas/id6757692490 (this page in markdown: same URL + `.md`)
- Developer: [POP MART](https://appshunter.io/developer/1594346258)
- Category: Shopping
- Price: Free
- Rating: 3.20/5 from 261 App Store ratings · 47 written reviews indexed
- Age rating: 12+
- Requires: iOS 13.0 · 179 MB
- Languages: American English, European Spanish
- Released: 2026-03-10
- Data updated: 2026-08-31
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pop-mart-americas/id6757692490/reviews.md

## What is POP MART Americas?

This is a world of art toys full of joy and passion. POP MART is a fast-growing art toy company in the international toy industry. Our creative selection of art toys were created by a group of creative, talented international artists. We have endeavoured to promote the culture of art toys. 

Since 2010, POP MART has expanded to a network of 300+ retail stores, 2,000+ Roboshops and POP-UPs across 23+ countries in addition to 700+ authorized retailers and online platforms in Asia, Europe, North America, and Oceania. Also, 700+ authoried retailers and online platforms that deliver our products to 52 countries and regions around the world. 

Come share the joy and magic of POP MART in the POP MART app! As part of our brand slogan, "To Light Up Passion and Bring Joy", POP MART aspires to spread fun and art toy culture around the world. Find your new favorite collectable art toy and join the art toy community  today at POP MART!

## Key features

- Explore art toy collections
- Discover international artists
- Join the art toy community
- Find unique collectibles
- Share joy and passion

## Recent user reviews (10 of 47)

All indexed reviews: https://appshunter.io/ios/app/pop-mart-americas/id6757692490/reviews.md

### 1/5 — Delete and boycott POPMART

*2026-08-15*

I recently had few orders from POPMART and of the order I received the plushie was damaged and defected. Sent pictures to Popmart and went silent, i opened the dispute with PayPal and Popmart immediately responded to my email saying “ keep the item we’ll give you a full refund or replacement, I told them to send the replacement because i really wanted, ghosted me again so I escalated the case with PayPal . Then POPMART asked me to cancel the chargeback and they will the replacement AFTER, I said no just refund and lied about PayPal freeze their account and cannot refund , I sent the screenshot of the email conversation to PayPal and as soon I did that , they requested me to return the item for a refund and wasted one week of my time, i requested return label from Popmart and see what’s there next move, I’m deleting this app and NEVER spend a dime at the trash, lier company . Let’s all boycott this untrustworthy business. Lie and manipulate to steal money from people

### 1/5 — Reward points expires

*2026-08-02*

Not cool that the reward points expire and get taken away.  Especially when there is nothing in the redemption to use it on.  Items are either out of stock or it’s not what you’re interested in using your reward points on.  
Either leave the reward points without expiring or put out a sufficient amount of items for customers to use the points on.

### 3/5 — Too glitchy

*2026-07-22*

Every time I try to buy something i have to log in after i log in it says it’s incorrect so i had to buy it on a MacBook besides that i bought a coco cola labubu and it was great quality not fake and nothing in the package was missing I definitely recommend this app!

### 5/5 — Easy to Order

*2026-07-07*

I absolutely love the POP MART app because not only is it easy, but it gives full visuals and descriptions of each item. Highly recommend!

### 5/5 — The Monsters big Energy  Series set

*2026-06-26*

Got all my Big Energy series and I absolutely love them!! Still need the secret of this set but through the roof on how cute this set is! Just love it

### 1/5 — App Glitches Beyond Belief

*2026-06-10*

I made two purchases through the app with no problem, the third purchase I used all my points to get my birthday item and the purchase showed as fine then suddenly after an hour showed as cancelled. But I didn’t get my points refunded. I contacted support and they said that it’s my issue, once I use my points they are gone. They didn’t understand that I didn’t cancel the order! Like it’s impossible for their system to break and reject the payment. Use the website or buy from UO/amazon (sadly)

### 5/5 — Good New Version

*2026-06-10*

New version has much better experience with stability and new features. Expect more exclusive offer to come.

### 5/5 — Update is a game changer

*2026-06-02*

The update is amazing. Though I wish you’d offer the POP NOW market like in other countries.. The hint points are worthless now that most boxes have taken away the option to use the hint card. And the prices are now going up to $49 minimum for free shipping for POP NOW. I know that’s a pop mart issue not an app issue. The app now has a little game so you can unlock screen saver art. The social media/ posting aspect has not got any better. Can not figure out how to find friends. But no more crashing and purchases on Thursday drop nights actually go through. The notifications actually notify you before the item is released and sold out and will remind you a few times leading up to it. PLEASE ADD THE POP NOW MARKET OKAY I LOVE YOU BYE. If you’re reading this find my mercari my at is Psychedelicbohemian
, my page name is my comment nick-name

### 1/5 — PLEASE READ BEFORE ORDERING ANYTHING ON POPMART !!!!!!!!!!!!!

*2026-05-16*

I really genuinely hope this helps ANYONE by reading this. I NEVER make reviews and this is my first review ever. 

Popmart not take ANY RESPONSIBILITY for your package after you buy it. I bought a Hirono off of this app and I tried contacting MULTIPLE people regarding my package. No one knew where it was. My package came specifically from YunExpress which, if you look closely, has about 1k/10k reviews of packages not be delivered. 

I talked to Popmart and they said to contact my carrier. I emailed my local carrier, they didn't have my package and directed me to my supplier. I emailed them and no response. No refund. No package. Just money down the drain. PLEASE PLEASE PLEASE if this helps anyone DO NOT get this app or buy online from Popmart. ONLY buy in store.

### 1/5 — Can’t find customer service

*2026-05-11*

I tried using the live chat in the app, but the AI told me to contact support by email instead. I sent an email two weeks ago and still haven’t received any reply. This is very poor customer service.

## Frequently asked questions about POP MART Americas

### What is POP MART Americas?

POP MART Americas is the official app for a fast-growing art toy company. It offers a world of art toys created by talented international artists, aiming to promote the culture of art toys and spread joy.

### What kind of products can I find on the app?

The app features a creative selection of art toys, including unique collectibles designed by international artists. You can find your new favorite collectible art toy within the app.

### Is the app free to use?

Yes, the POP MART Americas app is free to download and use. The provided information indicates it does not have in-app purchases or ads.

### Who are the art toys created by?

The art toys featured in the app are created by a group of creative, talented international artists. This ensures a diverse and unique range of designs.

### What is the main goal of the POP MART app?

The main goal of the POP MART Americas app is to share the joy and magic of POP MART, spread fun and art toy culture around the world, and connect users with the art toy community.

## Version history (last 5 releases)

### 5.2.2 — 2026-08-19

What’s New
Improved coupon performance for a smoother shopping experience.
Enhanced product recommendations on product pages.
Improved shopping bag options for eligible Buy Online, Pick Up In Store orders.

### 5.2.1 — 2026-08-11

Optimized user experience

### 5.2.0 — 2026-08-04

Optimized user experience

### 5.1.9 — 2026-07-28

Optimized user experience

### 5.1.8 — 2026-07-13

Optimized user experience

## More apps by POP MART

- [POP MART](https://appshunter.io/ios/app/pop-mart/id1594346256)
- [POP MART: Blind Box, Figures](https://appshunter.io/ios/app/pop-mart-blind-box-figures/id6759784939)

All apps by POP MART: https://appshunter.io/developer/1594346258

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-31.*
