# POP MART

> Global art toy brand offering blind boxes, designer toys, and collectibles. (iPhone/iPad app by POP MART.)

- Source: https://appshunter.io/ios/app/pop-mart/id1594346256 (this page in markdown: same URL + `.md`)
- Developer: [POP MART](https://appshunter.io/developer/1594346258)
- Category: Shopping
- Price: Free
- Rating: 2.29/5 from 534 App Store ratings · 1,029 written reviews indexed
- Age rating: 12+
- Requires: iOS 15.1 · 120 MB
- Languages: American English
- Released: 2025-05-05
- Data updated: 2026-09-04
- Monetization: free
- User reviews in markdown: https://appshunter.io/ios/app/pop-mart/id1594346256/reviews.md

## What is POP MART?

예술과 즐거움이 만나는 곳, POP MART의 마법 같은 세계에 오신 것을 환영합니다! POP MART는 글로벌 아트 토이 브랜드로서, 전 세계 재능 있는 아티스트들이 만든 독창적인 피규어 컬렉션을 선보이고 있습니다.
지금 POP MART의 창의적인 유니버스를 탐험하고, 여러분만의 최애 컬렉션을 찾아보세요!
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전 세계 23개국, 300개 이상의 매장과 700개 이상의 리테일 파트너십을 통해 52개국 이상에 아트 토이 문화를 전하고 있습니다.
POP MART는 창의성과 즐거움으로 아트 토이 문화를 새롭게 정의하고 있습니다. 이제 블라인드 박스의 짜릿한 설렘을 여러분의 손안에서 직접 경험해 보세요!
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왜 POP MART 글로벌 앱을 선택해야 하나요?
• 글로벌 쇼핑:
전 세계 어디서든 빠른 배송과 현지 수령으로 간편하게 온라인 주문이 가능합니다.
• POP NOW - 온라인 블라인드 박스 체험:
혁신적인 'Draw Box' 기능으로 실제 언박싱처럼 짜릿한 수집 경험을 제공합니다. 언박싱의 설렘을 실시간으로 느껴보세요!
• 신상품 알림:
한정판, 단독 상품 등 중요한 신상품 소식도 빠르게 받아보세요.
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POP MART는 재미있는 블라인드 박스, 트렌디한 아트 토이, BJD, 귀여운 상품들까지 모든 수집가의 취향을 만족시키는 원스톱 멤버십 쇼핑 플랫폼으로 성장해 나가고 있습니다. 또한, 전 세계 팬들이 소통하고 공유할 수 있는 커뮤니티 기능도 개발 중입니다. 더욱 풍성하고 즐거운 쇼핑 경험을 위해 끊임없이 노력하겠습니다.
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지금 바로 수집과 쇼핑의 여정을 시작해 보세요! 여러분만의 최애 피규어를 찾아, 전 세계 팬들과 그 즐거움을 함께 나누어 보세요!
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피드백이나 추가 기능 요청은 언제든지 support@popmart.com으로 보내주세요.
여러분의 소중한 의견은 모두가 만족하는 팝마트를 만들어 나가는 데 큰 도움이 됩니다.

## Key features

- Shop global art toys
- Digital blind box unboxing
- New arrival alerts
- Worldwide shipping
- Local pickup options
- Designer toys and merchandise

## What do users think of POP MART?

Overall sentiment: negative

**Pros**

- 🚀 Fast and easy to use
- 💖 Cute and unique collectibles
- 🎉 Fun shopping experience

**Cons**

- 🐛 Frequent crashes and glitches
- 🤖 Bots and resellers dominate purchases
- 🔒 Restrictive access and security issues
- 🕰️ Slow restocking and customer service

**Commonly reported bugs**

- Payment processing errors
- Unreliable notifications and alerts
- Inconsistent app behavior across devices

**Most requested features**

- Improved bot and reseller protection
- Faster and more reliable app performance
- Better communication and transparency
- In-store pickup and tracking options

## Recent user reviews (10 of 1,029)

All indexed reviews: https://appshunter.io/ios/app/pop-mart/id1594346256/reviews.md

### 1/5 — Customer service sucks

*2026-08-21, version 5.1.2*

They delivered my parcel to the wrong address, and it was stolen by someone else. I had previously earned a $30 campaign credit, but they are only offering to refund what I paid and are refusing to give me back the $30 campaign credit I had earned.

They haven’t offered me anything in return. They just keep blaming the logistics company, which is honestly crazy because even if the logistics company caused the issue, they are still the company that chose that logistics provider. They should be responsible for making sure I receive everything I was entitled to at the time of purchase.

This is honestly terrible customer service. They took my money, failed to deliver my order because of their logistics arrangements, and are now refusing to give me back even the benefit I was originally entitled to. I’ve had to spend so much time and energy dealing with this, and it has caused me so much unnecessary stress.

It has been over a week since I first reported this issue, and I’m still arguing with them about it. They simply do not seem to understand what I’m asking for or why this is unfair.

### 1/5 — 兎に角全てが適当で雑！！

*2026-08-20*

以前にお誕生日の特典をポイントで交換できるからと有り、交換しましたが一向に届かずカスタマーに相談してもたらい回しにされ、挙げ句の果てにモノは届かずポイントは引かれたまま、こちらが散々クレームを言ってやっとポイントは返還されました！　その他にも何度も商品を購入させて頂きましたが、店に行けば直ぐに購入できるのに、海外から来るモノは多少時間かかるのは仕方ないですが、届いたモノを見たら梱包されてる箱は傷、凹みだらけ、中身もクッション材も入ってましたが凹んでるし… やはり中国のモノというか、人間が適当で雑、お客をお客様と思ってないのが一連のやり取りを見てても見えてきてしまい流石に金輪際、購入は考えたいと思います！！

### 1/5 — 注文した商品とは違う商品が届きました

*2026-08-18*

誤配送だったため、案内に従って商品を返送しましたが、その後「追跡番号がないため確認できない」と言われ、対応が止まっています。返送した荷物には注文番号も記載しているため、注文番号から確認することもできるはずです。

そもそも今回の誤配送は購入者側のミスではありません。それにもかかわらず、誤配送された商品をこちらで返送した後、さらに購入者側に追跡番号の提示を求め、それがないという理由で問題を放置される対応には非常に不満を感じています。

誤配送そのものよりも、その後のカスタマーサポートの対応にがっかりしました。今後同じようなことが起きた場合、安心して利用できるサービスとは言い難いです。

### 5/5 — Great app

*2026-07-13, version 5.1.1*

This app is great.

### 1/5 — Hang!

*2026-07-13, version 5.1.1*

This new update apps couldn’t log out and it was hang!

### 1/5 — Reasons not to use this app.

*2026-06-27, version 4.7.4*

The shipping fee is Php 400, shipping fee in shopee or Lazada is usually free (and the sf for Pop Now is different from the main pop mart store so you have to pay Php 800 if you order from both stores - even if both stores are under this app). 

It’s easier to track your orders and request for refund if you order from shopee and lazada.

SHIPPING IS SO SLOW (my order is now 4 days delayed past its shipping date, and its not even processed yet), again shopee and Lazada is much faster.

I only use this app for points but the member rewards is ALWAYS out of stock, so points are becoming useless.

So just buy from physical stores, especially shopee and lazada since they usually give DISCOUNTS in shopee/lazada.

### 5/5 — Popmart Item

*2026-06-06, version 4.7.2*

Cool

### 1/5 — เข้าไม่ได้

*2026-06-05, version 4.7.2*

เข้าแอปไม่ได้มันบอกให้อัปเดตใหม่

### 5/5 — ใช้งานได้ดี แต่อาจมีช้าบ้าง

*2026-06-05, version 4.7.2*

ใช้งานได้ดี แต่อาจมีช้าบ้าง

### 4/5 — แอพบัคล็อกอินเด้งออก

*2026-06-05, version 4.7.2*

แอพบัคล็อกอินเด้งออก

## Frequently asked questions about POP MART

### What is POP MART?

POP MART is a global art toy brand that showcases unique collectibles created by talented artists worldwide. The app allows you to explore their creative universe, shop for art toys, and experience the thrill of blind box unboxing.

### What are the key features of the POP MART Global App?

Key features include global shopping with worldwide fast shipping and local pickup, a digital blind box experience called "POP NOW" that simulates real unboxing, and new arrival alerts for limited-edition drops and exclusive releases.

### Is the POP MART app free to use?

Yes, the POP MART Global App is free to download and use. While the app itself is free, users can purchase various art toys, blind boxes, and merchandise through the app.

### What kind of products can I find on the POP MART app?

You can find a wide variety of products including fun blind boxes, trendy designer toys, BJDs (Ball-Jointed Dolls), and adorable merchandise from talented artists around the globe.

### Can I ship my orders internationally?

Yes, the app offers worldwide fast shipping, allowing you to order online from anywhere and have your collectibles delivered to your doorstep. Local pickup options are also available.

## Version history (last 5 releases)

### 5.1.3 — 2026-09-01

Optimized user experience

### 5.1.2 — 2026-08-19

Optimized user experience

### 5.1.1 — 2026-07-13

Optimized user experience

### 4.7.4 — 2026-06-23

Optimized user experience

### 4.7.3 — 2026-06-08

Optimized user experience

## More apps by POP MART

- [POP MART Americas](https://appshunter.io/ios/app/pop-mart-americas/id6757692490)
- [POP MART: Blind Box, Figures](https://appshunter.io/ios/app/pop-mart-blind-box-figures/id6759784939)

All apps by POP MART: https://appshunter.io/developer/1594346258

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-04.*