# Poppins Payroll — user reviews > 29 indexed App Store user reviews of Poppins Payroll by Poppins Payroll, LLC. - Source: https://appshunter.io/ios/app/poppins-payroll/id1641112702/reviews - App overview in markdown: https://appshunter.io/ios/app/poppins-payroll/id1641112702.md - Rating breakdown: 5★ 9 · 4★ 1 · 3★ 0 · 2★ 2 · 1★ 20 ## Newest reviews (9 of 29) ### 1/5 — No longer works *2025-11-14, version 1.9* The app has had an error for a while now that occurs when you go to sign in that says “wrong credentials”. You can login to your account via their website, but not through the app. I’ve contacted Poppins a few weeks ago about the error and they’ve known about it but seem unable to fix it. ### 1/5 — Login fail *2025-11-04, version 1.9* App won’t let me log in. Epic fail ### 1/5 — THE APP DOES NOT WORK *2025-10-24, version 1.9* Online login works fine but the app is useless ### 1/5 — Clunky glitchy app *2025-09-03, version 1.9* Won’t even let me log in. My username and password is correct, shows a grey loading bar for a second and then it goes away and nothing happens and I’m still not logged in. Super frustrating. Slow, clunky and glitchy. Hope this is fixed soon. ### 1/5 — Seemingly Only for Employers *2025-09-02, version 1.9* Needs to be clear that this app is for employers only. As an employee and nanny of over a decade this app should be accessible by both employer and employees. You can’t even log in using your credentials on the app. My only access point is the website. Using the website is clunky for employees and you cannot see up coming paydays. ### 1/5 — App does not work *2025-08-18, version 1.9* I use Poppins payroll through safari and it works just fine, but the mobile app version does not work at all. I put in my login credentials and try to log in and it loads for a second and then doesn’t do anything. This has been an ongoing issue since at least March of 2025. It’s now August 2025 and it still hasn’t been fixed. ### 1/5 — Glitched *2025-08-15, version 1.9* I can’t access my account through the app, only in browser. If I try and login it throws a loading wheel and empties the login fields and doesn’t do anything else. ### 1/5 — Cannot login *2025-07-12, version 1.9* I downloaded the app and when trying to login, it shows briefly a gray bar as if loading then nothing happens. I keep clicking to login, closing the app, re-entering the information, but nothing. ### 2/5 — Bad login management *2025-04-28, version 1.9* The app doesn’t stay logged in…every 2 weeks I have to find and re-enter password (since their password requirements were unique, which is fine but don’t make it miserable to access). Totally unacceptable in a world of FaceID ## Most critical reviews (10 lowest-rated) ### 1/5 — App or web browser?? *2026-06-02, version 2.0* I appreciate the app, but it does not serve any other functionality that the browser does not do. I would like to actually see an app where it doesn’t make me login every single time. ### 1/5 — worst of the worst payroll app *2026-04-19, version 1.15* WORST ### 1/5 — Can’t login *2026-04-02, version 1.12* Not sure why but I’m unable to login all I get is a loading and it stays in the login screen? Is this app only for employers or is it also for employees cuz id like to be able to see my paystubs too ### 1/5 — Needs upgrade *2026-01-20, version 1.11* Easy to enter payroll hours but that’s it. Has no other function. Really needs a massive overhaul and upgrade with increase in functionality. ### 1/5 — App No Longer Works *2025-12-24, version 1.11* I was frustrated at first that the app didn’t have the full functionality of the website, which is counterintuitive in mobile design. But at least I could update hours through the app. For the past few weeks, I have been unable to log into the app due to incorrect credentials (they are correct), as reported by other users here. I can log into the website just fine. What’s the point? They should take this app down and fix it; and probably get a professional app developer that knows how to take a basic - but functional - website and optimize the app to match the website’s capabilities. But first, just make it so paying users can at least log in. ### 1/5 — Not meeting needs *2025-12-20, version 1.11* same issue as other users have reported, I can’t login with my correct credentials on the app, only on the web browser, and for some reason it works on my husband‘s phone app, but not on mine. This is highly inconvenient for making changes to hours on the go and really not working for our family. ### 1/5 — Frozen *2025-12-04, version 1.10* Dead app. Cant do a single thing on it. Totally useless. You open it up and it’s frozen. Updated, deleted, redownloaded. Does not work. ### 1/5 — Essentially useless app *2025-12-02, version 1.10* Has very limited to no functionality, despite this it still manages to freeze all the time, sometimes states credentials are incorrect despite using a password manager to autofill. ### 1/5 — Mobile Log-in Doesn’t Work *2025-11-23, version 1.9* I used to be able to log into Poppins through the iOS app and can no longer log in as of late October. I can still log in on a desktop browser though. ### 1/5 — Amazing service, great browser functionality. iPhone app buggy for me *2025-11-14, version 1.9* Not sure what happened. I will log into Poppins using a web browser and everything works fine. I use those same credentials to log into the app and it tells me there is a problem with the credentials. I ended up changing the password. Same problem. Able to log in web browser, can’t log in app. Prior to this I loved the app, and still highly recommend the Poppins service. ## Most praised reviews (10 highest-rated) ### 5/5 — App for employers- not employees *2025-09-19, version 1.9* This app is great for employers to update hours! My employee also gets access to her employee cubby, which is accessed only from logging into Poppinspayroll.com from a web browser. Thanks Poppins for making payroll simple for me! ### 5/5 — So easy! *2024-11-08* Love being able to make payroll edits from the app! Thanks Poppins! ### 5/5 — Payroll Adjustments Made Easy *2024-11-08, version 1.7* Thank you Poppins for such a user friendly app! Being a busy mom I love the connivence of being able to adjust payroll on the go! I highly recommend using Poppins, plus the customer service is great! ### 5/5 — Super easy to use! *2024-11-06, version 1.7* I can’t believe this is so easy to use! I didn't know paying my nanny could be so easy! ### 5/5 — Best payroll company *2024-11-06, version 1.7* They make it so easy and the customer service is amazing ### 5/5 — So helpful! *2024-11-06, version 1.7* Poppins Payroll is great for paying your household employee and has made paying quarterly taxes easier. ### 5/5 — Easy to use and great value! *2024-11-06, version 1.7* This app is a great companion to the website and is easy to use. I like how I can update my payroll on the fly as well. ### 4/5 — It takes care of the basics, exactly what I need! *2026-01-24, version 1.11* The Poppins Payroll iOS app allows me to take care of the upcoming payroll without having to go out of my way to log in to the site and navigate it on my phone or go to the computer to do so; this comes especially handy on Sunday night when I’m already in bed!! ### 2/5 — doesn’t save *2026-03-21, version 1.12* will not save the input hours sometimes. super unreliable! ### 2/5 — Doesn’t Recognize Login *2025-11-14, version 1.9* Broken app --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-08-23.*