# pOpshelf — user reviews

> 212 indexed App Store user reviews of pOpshelf by Dolgencorp, LLC, rated 4.80/5 from 16,711 ratings.

- Source: https://appshunter.io/ios/app/popshelf/id6476230259/reviews
- App overview in markdown: https://appshunter.io/ios/app/popshelf/id6476230259.md
- Rating breakdown: 5★ 15,132 · 4★ 799 · 3★ 256 · 2★ 84 · 1★ 440

## What do users think of pOpshelf?

Overall sentiment: negative

**Pros**

- 🚀 Fast and efficient app
- 💎 Excellent rewards program
- 📦 Showcases in-store inventory
- 🛒 Convenient online ordering

**Cons**

- 🐛 Frequent app crashes
- 🔑 Registration and login issues
- 📱 Scanning and barcode issues
- 🕰️ Slow performance

**Commonly reported bugs**

- Unable to register or create account
- Login and password reset problems
- Perks section not functioning properly
- Inconsistent in-store and app integration

**Most requested features**

- Streamline registration process
- Improve scanning and barcode functionality
- Enhance app stability and performance
- Provide better customer support

## Newest reviews (10 of 212)

### 5/5 — Review

*2026-08-04, version 2.6.20*

Favorite store! We need one in Suffolk Va👏🏼

### 4/5 — The app

*2026-07-29, version 2.6.20*

The store is great love to shop there but the app does not work properly. Instead of responding to everyone with your email and phone number to fix the problem just do an update and fix the app.

### 5/5 — Great Store

*2026-07-28, version 2.6.20*

Beautiful decor at a very reasonable price. 
Love shopping at Pop Shelf!

### 5/5 — Friendly

*2026-07-27, version 2.6.20*

Everyone was so nice and friendly! Store was really clean and set up beautifully! I am a Yankee candle store asst. manager and I was impressed! Douglasville Ga. Store is a good one!

### 2/5 — So slow

*2026-07-26, version 2.6.20*

The app is so slow to load anything.

### 4/5 — Love your shop

*2026-07-26, version 2.6.20*

⭐️⭐️⭐️⭐️⭐️

### 5/5 — Pop shelfff!

*2026-07-20, version 2.6.18*

Love pop shelf… SLAY

### 5/5 — Popshelf

*2026-07-18, version 2.6.18*

So organized

### 1/5 — Error

*2026-07-17, version 2.6.18*

Can’t update information. Website doesn’t work, app i get an error.

### 1/5 — The company really needs to work on the app.

*2026-07-16, version 2.6.18*

Every time I scan an item to check the price, it either buffers forever or doesn’t show up and says error. Please update your app a bit so I can scan and check prices of items while in store and not have to always ask the employees.

## Most critical reviews (10 lowest-rated)

### 1/5 — Loading…

*2026-08-27, version 2.6.23*

Each time I’ve ever come to this site I cannot be connected! Disappointing!

### 1/5 — Frustrated

*2026-08-21, version 2.6.21*

I have downloaded the app because I couldn’t see anything on the website. Now I’m on the app and still can’t see anything! Grrrr!

### 1/5 — Not useful for me

*2026-08-19, version 2.6.21*

App never works and I missed my coupon

### 1/5 — App

*2026-08-18, version 2.6.20*

App never works

### 1/5 — Barcode

*2026-08-07, version 2.6.20*

Non of the barcodes can be scanned or put in manually!! The app is extremely difficult to access or sign up for in the store

### 1/5 — App

*2026-08-05, version 2.6.20*

App isn’t working

### 1/5 — Awesome store, horrible app

*2026-08-03, version 2.6.20*

I have no idea why this app NEVER works!!!! If I could give it zero stars, I would. I love the store, but I don’t think I have been able to access this app once in the year and a half that I signed up for it! I’ll do update after update, try it in different WiFi networks.. and forget about it ever working when I’m in my home store location!! In the end it may actually really be doing its purpose of saving me money because I never want to go to shop at Pop Shelf!

### 1/5 — App errors

*2026-08-02, version 2.6.20*

App is not working

### 1/5 — App never loads

*2026-07-26, version 2.6.20*

Anytime I go to use this app, it never loads. There doesn’t seem to be any updates available either.

### 1/5 — Broken

*2026-07-25, version 2.6.20*

Nothing loads.  Can’t see what is present.

## Most praised reviews (10 highest-rated)

### 5/5 — Love

*2026-08-31, version 2.6.23*

I am absolutely addicted to Popshelf. It is such an amazing story! Affordable, and everything I’m wanting from all the other stores packed into one place.

### 5/5 — Amazing Customer Service

*2026-08-29, version 2.6.23*

I was looking for some Halloween decorations for work when a coworker recommended pOpshelf, so I decided to stop by the Wilma Rudolph Boulevard location in Clarksville, TN — and I’m so glad I did!

The store was very clean, organized, and full of so many fun decorating ideas. As soon as I walked in, the first two tables of Halloween décor immediately caught my attention. I was pleasantly surprised to find most of the items I had already added to my list while browsing online.

While shopping, I asked an employee about an item I couldn’t find. She was very friendly and immediately offered to check with her manager. The manager personally came over to help, asked what I was looking for, and even checked the store’s inventory system. He was able to locate the bowls I wanted and then helped us at checkout as well.

That level of customer service really stood out to me. Both employees were genuinely friendly, helpful, and kind, and they made my first visit a great experience.

I will definitely be returning to this location. Thank you both for making us feel so welcome and for going the extra mile to help!

Store #22625
Visit Date: August 29, 2026 at approximately 4:50 PM

### 5/5 — Finds

*2026-08-29, version 2.6.23*

I’ve been looking for these erasable pens that I had I. Texas. I found them here along with some bracelets that I needed. I love this store😊

### 5/5 — House

*2026-08-27, version 2.6.23*

& more!!!!!

### 5/5 — Great value

*2026-08-26, version 2.6.21*

We had an insurance issue in our house. Everything had to be replaced in it. I have replaced all of my decorations with nothing but Popshelf. All of our family and friends have asked what home decor store I went to our store in Eden, Oklahoma. The manager Kattie absolutely has the best staff again. Love this store.

### 5/5 — Daughtonsmom

*2026-08-25, version 2.6.21*

Great staff! Awesome variety!!

### 5/5 — My Favorite Therapy

*2026-08-17, version 2.6.20*

Shopping at PopShelf is honestly a therapeutic experience for me! 🛍️✨ I love discovering their stylish, useful, and unique finds without breaking the bank. They always have great sales, and their out-of-season items are some of the best bargains, you can find amazing treasures at incredible prices!
The store is always clean, organized, and even smells wonderful, which makes every visit that much more enjoyable. Affordable, fun, and full of surprises. PopShelf is definitely one of my favorite places to shop! 💕🛒✨

### 5/5 — Great shopping

*2026-08-11, version 2.6.20*

Love this store , always clean and has name brand products at low prices

### 5/5 — Popshelf

*2026-08-09, version 2.6.20*

Live popshelf, many good items to choose from ☺️ highly satisfied

### 5/5 — Customer Service

*2026-08-05, version 2.6.20*

MS JENNIFER , WAS A1 CUSTOMER SERVICE SHE WENT ANOVE AND BEYOND HER JOB.
SUCH A SWEET YOUNG LADY , VERY PROFESSIONAL AND PERSONABLE.

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*Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*
