# PopuMusic - PopuPiano/tar/lele — user reviews > 157 indexed App Store user reviews of PopuMusic by Beijing Visual & Sense Technology Co., Ltd., rated 2.20/5 from 77 ratings. - Source: https://appshunter.io/ios/app/popumusic-popupianotarlele/id1280374640/reviews - App overview in markdown: https://appshunter.io/ios/app/popumusic-popupianotarlele/id1280374640.md - Rating breakdown: 5★ 16 · 4★ 3 · 3★ 6 · 2★ 10 · 1★ 42 ## What do users think of PopuMusic? Overall sentiment: negative **Pros** - 🎵 Interactive music learning experience - 🎸 Quality hardware instruments - 📚 Video tutorials with clear instruction - 🎯 Engaging karaoke-style playing - 🌍 Expanding song library - 💡 Innovative light-up key system **Cons** - 🐛 Frequent app crashes and freezes - 🔐 Login and authentication issues - 📡 Requires constant internet connection - 🎵 Poor audio recognition for strumming/playing - ⏱️ Forced landscape mode orientation - 🌐 Poor English translation from Chinese - 💰 Expensive hardware with limited app functionality - ⚠️ Unresponsive customer support - 🔄 Session timeout and forced logouts - 🎼 Limited song library for Western audiences - 📥 Slow or failed song downloads - 🎯 Steep difficulty jump between levels - 🔌 Bluetooth connectivity issues - 🎨 Custom color settings not working properly **Commonly reported bugs** - Login verification codes expire too quickly - Facebook sign-in redirect loop error - App won't load - 'Failed to update resource files' error - Lessons freeze or get stuck mid-course - Password reset successful message but new password doesn't work - App crashes on M1 MacBook Pro - Bluetooth connection drops frequently - No sound output through device speakers - Timing and key press registration misaligned - Strumming detection fails despite correct notes - Shop and FAQ pages flash and disappear - Course progress resets after logout - Redemption code submission frame hangs - App switches between English and Chinese randomly - Only displays ukulele player image on startup - Scoring system awards points for incorrect plays - Lesson videos get stuck during playback - Custom piano key coloring shows only white/black **Most requested features** - Add Rabindrasangeet (Bengali classical music) to library - Offline mode for lessons and songs - Ability to slow down song tempo for practice - Skip lesson functionality - Multiple simultaneous display attachments (dual piano + chord pad) - Background music volume control during performances - French language support - Italian language support - Password length limit increase (currently 12 characters max) - Ability to pause/stop songs mid-way - Song filtering by difficulty level - Better microphone calibration options - Larger font size options for gameplay - Song recommendations and search features - Improved lesson progress saving system ## Newest reviews (18 of 157) ### 2/5 — 無法連線 *2026-07-06, version 6.2.24* 不是無法連線就是，擴展鍵盤提示燈不會亮，硬體還可以，軟體的穩定度真的很差，萬把塊的東西買來像裝飾品一樣。 ### 2/5 — Skins *2026-06-18, version 6.2.24* when I upload my keyboard still, and I wanted to skin my keyboard in this app, it’s wrote you need to update keyboard but I actually upload the last version ### 2/5 — 狀況回報 *2026-05-28, version 6.6.19* 目前還是無法連線 一直閃退 ### 2/5 — 更新完後無法使用 *2026-04-29, version 6.6.18* 昨天更新後就一直連線失敗 或 閃退 麻煩官府正視一下這個問題 ### 1/5 — 왜 로그인안되게 해버렸나요 *2026-03-28, version 6.6.11* 오랜만에 우쿨렐레연습좀 할려니 로그인이 안되네요 ### 1/5 — Cannot Log In Issue *2026-03-28, version 6.6.11* Why always cannot log in? it was first time using it. When my session expired then i try to log in again, its said failed. Hmmmmm. ### 1/5 — I CAN’T LOGIN / SIGNUP *2026-03-27, version 6.6.11* It’s keep telling me Tips Failed Confirm ### 3/5 — French version please *2026-03-04, version 6.6.11* One year later, the french version is not ready. When…. ### 1/5 — Terrible support *2026-02-19, version 6.6.11* I have been trying to contact support for a week now. No response after a multiple emails. Terrible. ### 3/5 — Doesnt work anymore *2026-02-17* The custom piano key coloring doesnt show any color besides white on the piano everything else just shows up as nothing/black, but the athmosphere or whatever premade templates work just fine so its the apps problem **Developer response:** Hi, thanks for the detailed feedback! Since your hardware works with presets, this looks like a specific App-to-Firmware sync bug. We'd love to fix this for you immediately. Could you send an email to support@poputar.com with this comment? Our tech team is ready to investigate this bug directly with you. Looking forward to hearing from you! ### 3/5 — I have a bug in the new update *2026-01-24, version 6.6.11* I been using this app for a year and now with the new update, the scale mode are broken, all go well, but lights turn off when you enter to the bull menu, and no lights are show in the keyboard, only when you press a key a white light shows up, so is firmware bug, i been trying contact support assistance for 2 days but nobody replays. ### 4/5 — Ошибки *2026-01-02, version 6.6.7* Приложение не загружается, и постоянно говорится «tips failed ». Я его перезагружал, а оно не работает. В основном приложение хорошее. ### 3/5 — Realism *2026-01-01* The piano is great and all but the way it teaches you to play is lacking. For example both the waterfall and notation are nothing like real sheet music. DONT get me wrong it’s fun to play like this, but when you go and excel from this to real sheet music you can get very confused. As well as this i would love to see multiple attachments at a time. Like being able to have both the dual piano and the chord pap attached at the same time. **Developer response:** Thanks for your support and feedback! You’re right that our waterfall and notation focus on fun and accessibility, which can differ from traditional sheet music. We’re exploring ways to make the transition to real sheet music smoother, and your suggestion about multiple attachments is valuable — we’ll consider it for future updates. ### 3/5 — It’s okay *2025-12-27* I love when I got this Piano but then the next day I try to use it and it logged me out and keeps saying wrong password when I save my password. Also just try to fix it **Developer response:** Hi, thanks for your feedback and support for the PopuPiano. We are so sorry for the issues, please try to re-install, if you still have the same issue, feel free to reach us via support@poputar.com, we hope to help you out, thanks! ### 1/5 — Imposible de usar *2025-12-26, version 6.6.7* Rara vez funciona, constantemente aparece un mensaje de que el dispositivo no está conectado aunque el PopuPiano esté sincronizado y sonando en la app o incluso aunque se puedan cambiar los colores de las teclas, también aparece un mensaje de problemas de conectividad en la red aunque el iPad tenga internet y esté navegando sin problemas, es un producto con un costo alto que no funciona como debería ### 1/5 — Team you have to make sure this app working, can’t use after a month *2025-12-22, version 6.6.6* 1 star because whenever I try to log in after using it for a few months it kept saying server connection error. ### 1/5 — App no funciona *2025-12-22, version 6.6.6* He borrado la app, la he instalado y da error en conexión, he reiniciado el wifi, usado datos, incluso puesto el móvil en modo avión y nada. La app no funciona. ### 2/5 — 就是連不上藍牙 *2025-12-18, version 6.6.5* 我已經把所有有和藍牙連線的裝置刪除了，然後也重新刪除app再下載，可是就是不能偵測到吉他的位置，請問是不是我的吉他有問題，請幫我解決 ## Most critical reviews (10 lowest-rated) ### 1/5 — 連不到 *2026-07-05, version 6.2.24* 下載後開不到app ### 1/5 — 打不開 *2026-07-04, version 6.2.24* 完全打不開 ### 1/5 — ล๊อคอินไม่ได้ ห่วย *2026-06-17, version 6.2.24* ล๊อคอินไม่ได้ ### 1/5 — 連線無法匹配 *2026-06-05, version 6.6.20* 連線無法匹配 ### 1/5 — App Doesn’t Work! *2026-05-23, version 6.6.19* I’ve been trying to use the app because I have the Poputar and the app doesn’t even open anymore! Such a huge waste of money. ### 1/5 — 差到一個點 *2026-05-17, version 6.6.18* 非常的差，有時有聲音有時又沒有聲音有時候還load不到，還不給下載樂譜，歌庫裏的歌也很少，根本找不到自己想要的，還有我只不過是沒有用兩三個星期，他就自動幫我退出了，之後還登入不了主畫面，一下子就是等半個小時，等完也進入不到，這樣就沒了$3000 ### 1/5 — 差 *2026-05-17, version 6.6.18* 非常之差，只下載了不夠兩個月就已經入不到主畫面load了，整整30分鐘也進入不了 ### 1/5 — Rabindrasangeet *2026-05-11* Hello PopuMusic Team, I really enjoy using the PopuPiano/PopuMusic app for learning and playing music. I would like to request adding Rabindrasangeet (songs written by Rabindranath Tagore) to the song library. Rabindrasangeet is extremely popular among Bengali speakers worldwide, especially in India and Bangladesh, and many users would love to learn these songs on piano through your interactive system. Some beautiful beginner-friendly songs could include: - “Tumi Robe Nirobe” - “Amaro Porano Jaha Chay” - “Majhe Majhe Tobo Dekha Pai” Adding Bengali and Indian classical-inspired content could help expand your global user base and attract many new learners. Thank you for considering this request! ### 1/5 — 一直閃退 *2026-04-29, version 6.6.18* 更新後只要打開就說網路不穩，不管是連wifi還是行動網路都閃退 重開機一樣，刪除重裝也一樣 還給不給用了 ### 1/5 — 一直跳出基礎音色檔案缺失 *2026-04-13, version 6.6.16* 如題 ## Most praised reviews (10 highest-rated) ### 5/5 — 可以進了，謝謝 *2026-05-01, version 6.6.18* 卡了兩天，終於修好了 ### 5/5 — Great experience *2026-01-13* The experience of playing and singing far exceeds my expectation! As a music lover, i can really enjoy the music playing and it is just like Karaoke. Fun experience. **Developer response:** Thanks very much for your feedback, glad you like the product and our app! ### 5/5 — 無法進入app *2025-08-19, version 6.6.1* 會不斷顯示網路連接問題，已嘗試切換網路及更換使用設備（手機/平板），皆會出現相同狀況。 ### 5/5 — Вроде норм *2025-02-24, version 6.5.7* Все понятно: но сделайте на русском ### 5/5 — Not that bad (4 star) *2024-06-19, version 6.4.11* It’s not that bad ### 5/5 — 很棒的學習裝置 *2023-12-07, version 6.4.1* 對於沒時間找老師學習的朋友非常便利。教學由淺至深，並且附有調音器、以及使用簡單的說明帶領同學更深入瞭解烏克麗麗的使用，只要每天有跟著學習，的確是可以完整學會的，非常推薦。 ### 5/5 — Very good to use, you can try *2023-10-19* A few days ago, I used the software fluently. Today I see what I like again. This is the rhythm of chopping hands ### 5/5 — Grey constant stick *2023-10-17* I like it more and more! ### 5/5 — How many times a day *2023-10-17* I found it by accident. I downloaded it and tried it. As a result, I found a new continent. Is that ok ### 5/5 — Apple IOS WP experience is very good, the only three platforms experience the same go *2023-10-17* It's too timely. I need to borrow money. Thank you very much --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-06.*