# PopUp - AI Match & Chat — user reviews > 26 indexed App Store user reviews of PopUp by fantastic sg pte ltd, rated 4.40/5 from 948 ratings. - Source: https://appshunter.io/ios/app/popup-ai-match-and-chat/id1670299459/reviews - App overview in markdown: https://appshunter.io/ios/app/popup-ai-match-and-chat/id1670299459.md - Rating breakdown: 5★ 744 · 4★ 59 · 3★ 32 · 2★ 32 · 1★ 81 ## What do users think of PopUp? Overall sentiment: negative **Pros** - ❤️ Lovely app - 👍 Nice app - 🤗 Good to meet new friends **Cons** - 🐛 Glitchy app - ⏱️ Slow message delivery - 🚫 Accounts get suspended for no reason - 🤖 Too many bots - 🙅‍♀️ Blocks users for no reason - 🔍 Difficult to set up profile **Commonly reported bugs** - Notification issues - messages not showing up - Login/profile setup issues - General glitches and performance problems **Most requested features** - Dark mode option - Improve message delivery speed - Better moderation to reduce bots and suspensions ## Newest reviews (6 of 26) ### 2/5 — Okay *2024-07-28* There are other apps that do these things better, but it could be a good introduction to personality assessments and AI chat. I’d recommend Pi.ai over this, and there are much better personality assessments in the market as well. ### 1/5 — Suspension *2024-06-03* Account got suspended with no warning and no understanding of why it was suspended or for how long. ### 1/5 — Not very good. *2024-05-28* First off, I tried verifying with my phone number, and it wouldn’t even send a code. Second, once I just logged in with my Google account, it asked for my gender, and to put an avatar/profile picture. Once I selected it, it wouldn’t take me to the next step. So, I couldn’t finish setting up my profile. I don’t recommend. ### 1/5 — Can't create account *2024-05-25* I installed this app excited to try and make. Sign up but it asks my gender and to pick a picture of the available choices and it won't go to the next step so I'm stuck on the gender screen. Tried updating and nothing changed. Frustrated I can't even try it out Update later: still can’t get the app to work ### 1/5 — Can't create account *2024-05-08* I installed this app excited to try and make. Sign up but it asks my gender and to pick a picture of the available choices and it won't go to the next step so I'm stuck on the gender screen. Tried updating and nothing changed. Frustrated I can't even try it out ### 1/5 — If YOU are an ADULT!!! Stay away *2024-04-23* They can match you with CHILDREN. Very dangerous and unacceptable. This should not be allowed to happen PERIOD. ## Most critical reviews (10 lowest-rated) ### 1/5 — Đánh giá *2026-02-13* Kb mà toàn bị lơ có nhiều đứa ảo tưởng nói chuyện là nên xoá 1 sao ### 1/5 — Glitch? *2025-04-16* Like I’ve seen multiple people say; the concept is good but the glitch where when it says you’ve gotten a message but you go to look and there isn’t any is not good. ### 1/5 — Worst app ever should be bans horrible app don’t ever use u get suspended for no reason *2025-01-21* I give it no stars ### 1/5 — Text notifications *2024-12-23* I’ll get a notification stating someone texted me; but I wont actually get to view it in the chat for a while longer. It’s very annoying. Please fix this issue at the very least to make the app more usable. Thank you ### 1/5 — Worst sight every *2024-12-13* Keeps blocking me When I don’t do anything wrong I would Not ever recommend this sight to Anyone ### 1/5 — App to slow *2024-11-16* Got messages hours after actually receiving the message ### 1/5 — Suspension *2024-09-02* I don’t know what happen, but my account got suspended and I don’t know how to get it back or how long I am suspended for. ### 1/5 — Notification Failure *2024-08-07* I don’t recommend getting this app mainly because it will tell you someone has sent you a message but wont actually show the message until HOURS later if not DAYS later. Absolute waste of my time. ### 1/5 — PopUp *2024-08-03* Sending messages they get it but I see there messages by notifications but not popping up on my screen then need to fix this ### 1/5 — Wil not let me move forward *2024-06-13* Ben trying for 2 days or better select female and avatar and never move forward ## Most praised reviews (10 highest-rated) ### 5/5 — مشكله *2026-08-24* مشكله في تسجيل الدخول ### 5/5 — I love to meet new friends it nice to have this app *2024-12-16* Lovely ### 5/5 — Wwe *2024-12-11* Gf be off ### 5/5 — It’s good *2024-07-02* Hej ### 5/5 — Nice *2024-06-08* Good app ### 3/5 — Need a lot of work still *2024-07-23* The app is very glitchy and the message don’t come in 15-45 minutes ### 3/5 — huhu *2024-02-17* huhuhu ang baduy😭😭😭 walang pilian ng dark mode puro horny na mukang 25yearold mga lalaki mga babae naman mukang 15😭😭😭😭😭 ### 2/5 — Phần tin nhắn *2026-08-01* sửa lại phần nt với mng đi nè, tự nhiên nhắn ng này xong cái tn hiện của ng khác vô, nhắn rất hay lộn luôn nha ### 2/5 — Cool app but the messages take years to go through *2025-02-16* Like I said it’s a cool app but my messages don’t go through for days ### 2/5 — Lots of bots & DMs take to long to send *2024-11-02* There are way to many bots in this APP and the DMs and messages take SO LONG to go through --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-03.*