# Porsche Good to know — user reviews > 51 indexed App Store user reviews of Porsche Good to know by Porsche Cars North America, Inc., rated 4.54/5 from 743 ratings. - Source: https://appshunter.io/ios/app/porsche-good-to-know/id578575559/reviews - App overview in markdown: https://appshunter.io/ios/app/porsche-good-to-know/id578575559.md - Rating breakdown: 5★ 598 · 4★ 70 · 3★ 10 · 2★ 7 · 1★ 58 ## What do users think of Porsche Good to know? Overall sentiment: negative **Pros** - 🚀 Easy to access digital manuals - 👍 Helpful videos and information - 💡 Useful for new Porsche owners **Cons** - 🐛 App not working or crashing - 🐛 Compatibility issues with newer devices - 🐛 Inability to download or access content **Commonly reported bugs** - App freezes or loops back to car selection - No sound or video playback issues - Inability to download or access content **Most requested features** - Update app with 2022 model information - Add maintenance schedule information - Improve app stability and reliability ## Newest reviews (12 of 51) ### 3/5 — I love the app, one problem *2023-01-02, version 6.2.5* I love this app! Very helpful. Cannot access any information as whenever I click on a vehicle in the selection it takes me back to a blank home page. I would love to be able to use this app again and will update my review once it is fixed. ### 3/5 — Does not display on iPhone 13 Mini *2022-07-24, version 6.2.4* Upper navigation buttons do not work on an iPhone 13 Mini. The previous version worked better. Otherwise it’s nice to have the user manuals online. ### 2/5 — Update the App ! *2021-11-07, version 6.2.3* App no longer works correctly. Unsurprisingly, since it hasn’t been updated in a year. Porsche Fail. ### 2/5 — Videos don’t work *2021-10-09, version 6.2.3* So far the videos do not play? That is frustrating. ### 1/5 — Great if you like garbage *2021-07-07, version 6.2.3* If you have one of the, like, 5 or 6 Porsche that are actually listed on the app, you might get some use out of this app. But if you have a classic or anything that isn’t almost brand new, skip this app. ### 3/5 — iPhone 12 Mini (not optimized) *2021-05-15, version 6.2.3* The app is not optimized for an iPhone 12 Mini. Most top buttons don’t work well. Content is great though. ### 3/5 — Freeze up *2021-03-27, version 6.2.3* This is a very informative app. Unfortunately, this app tends to freeze up preventing a return to the previous menus. ### 1/5 — Does not work on iPhone 8 *2020-02-26, version 6.2.0* Car selection does not respond. Cannot open app. ### 1/5 — Broken *2020-02-12, version 6.2.0* No longer works. Really? ### 1/5 — 2104 Cayman S manual no longer available *2019-12-20, version 6.2.0* 2014 Cayman S manual no longer available in this app ### 1/5 — App is busted *2019-11-24, version 6.1.1* I opened the app to check something. It asks me to select my car every time. When I select my car it asks me to do it again. I mean, I guess if I was find at app development I wouldn’t write one for a car company either, but still. ### 1/5 — Great App, When It Works *2019-11-01, version 6.1.1* This was a wonderful app until the latest revision. Now I can't load the content for my cars. The app keeps looping back to the make a car selection. ## Most critical reviews (10 lowest-rated) ### 1/5 — Doesn’t work *2023-02-06, version 6.2.5* Won’t load any vehicle information, just keeps asking to select a vehicle ### 1/5 — Porsche lack of support with Owner’s Manuals *2023-01-29, version 6.2.5* As other reviewers have noted, new owners are sent an email saying the “Good to Know” app is useful for downloading owners manuals. When you click on the link Porsche has sent the web page says you now need the My Porsche app update to download the manuals. After clicking on that link the response is, “this is no longer supported in North America”. Seriously, the consolidated paper owner’s manual provided with the Macan purchase seems to have an index that refers to “Digital Manual” references for more than half of all car operations, but the catch is Porsche doesn’t provide it to owners. We’re just left out in the cold… the app doesn’t work at all…. very disappointing support… ### 1/5 — No longer works *2022-07-30, version 6.2.4* Horrid ### 1/5 — Model update needed *2022-06-18, version 6.2.3* Mid 2022 and no 2022 Taycan models available. ### 1/5 — 2022 models *2022-04-23, version 6.2.3* When will 2022 models be loaded into this app? ### 1/5 — Will not download *2022-02-20, version 6.2.3* Unable to download any manuals. Porsche seems to have neglected this app, seeing it hasn’t been updated in a year ### 1/5 — Doesn't Work, but used to *2021-12-28, version 6.2.3* The app will not download content after the latest iPhone software update. It says 0% downloaded forever. ### 1/5 — Does not work *2021-12-26, version 6.2.3* Fail ### 1/5 — Does not work *2021-12-19, version 6.2.3* Shows Taycans, but nothing downloads Apple iPhone 13 ### 1/5 — No longer works *2021-07-19, version 6.2.3* It used to work and I can see the manual is still downloaded, but when you click on it, it wants you to select a car again. Just an endless loop. ## Most praised reviews (10 highest-rated) ### 5/5 — Don’t shut this down! *2023-06-09* I’m leaving this review as a final plead to hopefully prevent this app from being shut down. It’s the only form of digital manual for Porsche that’s this easy to access. Please don’t shut this down!! At least if you’re going to do that, introduce a newer version so we can have actual online manuals. ### 5/5 — Simple and Intuitive *2022-03-13, version 6.2.3* The app provides all the vehicle information an owner would need (with one caveat, see below) in a simple and intuitive UI. Kudos to the developers for not over complicating the app. Feedback to developers: adding maintenance schedules to the app is a must. ### 5/5 — Must have! *2021-05-04, version 6.2.3* This is a great app - 5 star- and essential to have on hand. I actually enjoy just reading it and watching the videos. It's rare that I have to seek additional info elsewhere. If you have a Porsche, you'll want this! ### 5/5 — Great ! *2020-11-03, version 6.2.3* Just got 2020 Panamera eHybrid, leaps above the 2013 I had. So much technological advancements in a few years. This app is great for explaining them. ### 5/5 — Better than the service department! *2020-09-04, version 6.2.3* Get in my 2020 Macan. Get car doesn’t recognize key alert. Called dealership where the tech totally pointed me in the wrong direction. Looked up emergency key on this app and bingo problem solved. ### 5/5 — Does not work *2020-07-24, version 6.2.3* Cannot progress to manual. Infinity ask to choose a model. I already have downloaded manuals. No way to get access to the information. ### 5/5 — Ease of use *2020-03-24, version 6.2.1* The good to know app is very helpful especially when lookimg for a specific item. Easy to find rather than the paper manual for a quick study of an item. Still need the paper manual in case you are somewhere without cell service. 5 stars ### 5/5 — One more Porsche plus *2020-02-24, version 6.2.0* Very easy to use and handy when you are not sure of something. ### 5/5 — Fun App *2019-08-21, version 6.1.0* Love the car, love the app. Very slick ### 5/5 — Awesome app! *2019-08-13, version 6.0.0* We just bought a new-to-us 2016 Macan S. This is very handy… Better than looking through the paper manual. --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-06-10.*