# Port City Java — user reviews > 42 indexed App Store user reviews of Port City Java by Incentivio, Inc., rated 4.80/5 from 1,868 ratings. - Source: https://appshunter.io/ios/app/port-city-java/id1391112981/reviews - App overview in markdown: https://appshunter.io/ios/app/port-city-java/id1391112981.md - Rating breakdown: 5★ 1,695 · 4★ 110 · 3★ 22 · 2★ 12 · 1★ 29 ## What do users think of Port City Java? Overall sentiment: negative **Pros** - 👍 Friendly staff - 🚀 Convenient app - 💎 Delicious coffee - 🎨 Consistent service - 🤝 Positive customer experience **Cons** - 🐛 Buggy app experience - 🔍 Difficult to navigate - 🔒 Unreliable login/payment - ⚠️ Removed features - 💰 Unsatisfactory rewards program **Commonly reported bugs** - App crashes and freezes - Unreliable order tracking - Incompatibility issues - Inconsistent user experience **Most requested features** - Improve tip feature - Restore in-app payment option - Expand menu options - Enhance app stability and usability ## Newest reviews (12 of 42) ### 4/5 — App needs work *2026-09-04, version 3.1.1* Technology is great as long as it makes ordering easier. Please make the app more intuitive especially when ordering in person instead of having to order in advance… ### 4/5 — The app can be clunky *2024-09-17, version 2.0.2* I love being able to order and pay ahead, but sometimes the app is not working, or it’s not working well and you can’t order at the window and pay on the app anymore with the new app. With technology today that shouldn’t be so hard. ### 4/5 — The Tip Feature is terrible *2022-07-26, version 1.3.0* The tip feature is terrible. It will not let me go back to update and makes it easy to miss when placing an order. ### 4/5 — Tips? *2020-09-08, version 1.1.0* Don’t know how to add tip to order. Please advise. ### 5/5 — A big thank you *2020-07-02, version 1.1.0* I just want to thank the Monkey Junction location staff for their exceptional service. My fiancé and I have eaten there for years and they have treated us like family plus had some good times with them while we are there. They will always be a special group of people to me. ### 5/5 — Barclay Locations *2020-06-29, version 1.0.2* The team at Barclay location is awesome!! ### 5/5 — 5-Star Leland Port City Java *2020-06-25, version 1.0.2* Great Service. Wonderful Team. Always Smiling and Friendly. Hands Down Best Port City I Surrounded Area. ### 4/5 — Minor bug with the iOS app - link to the Facebook page is not working *2020-03-24, version 1.0.2* Hello. There is a minor bug with app. The link in the app to Port City Java’s Facebook page doesn’t work. Please fix this, as Port City Java does have a legitimate Facebook page. ### 5/5 — E-gift cards *2020-02-10, version 1.0.2* Difficult to up load e-gift card to existing acct. Would prefer to be able to open my acct & add $’s directly as ALL other accounts allow ### 5/5 — Live this app *2020-01-27, version 1.0.2* I love that you don’t have to pre add money to this app to use it and with one button you can pay and get points. Love this app! ### 5/5 — The Best Coffee Spot! *2019-07-20, version 1.0.1* Been long time patron. The staff and management are AWESOME !!!! ### 5/5 — Simple and works great! *2019-07-06, version 1.0.1* I wish other apps was as simple and problem free as this app. They have good rewards too. ## Most critical reviews (10 lowest-rated) ### 1/5 — Love PCJ, TERRIBLE app *2025-11-21, version 3.0.0* PCJ is my favorite cafe but this second iteration of the store app is somehow just as bad as the last one. It is completely unintuitive, takes multiple screens to make simple orders of one item. It frequently logs you out for no reason then logging back in is difficult because the site they use (I’m assuming for back end web hosting) doesn’t match the name of the app so password managers can’t match the password to the app. ### 1/5 — Horrible App. *2024-09-30, version 2.0.3* Every single time I have tried to utilize the app I have encountered problems. ### 1/5 — New app missing options. *2024-02-07* Took away the option to order and pay at window with app. Now have to order ahead. Food is either not ready or cold when you arrive. ### 1/5 — New app refresh *2024-02-02, version 2.0.1* I hate that they took away the option to pay through your phone. You now have to give the cashier your phone number each time and use your card. Horrible update. I have no plans to keep using it unfortunately. ### 1/5 — App doesn’t work *2024-01-27, version 1.5.1* You can’t click any options on the screen. The screen just bounces up and down. Have deleted and redownloaded the app several times, same issue. Wife downloaded the app, same exact issue. Completely useless app. ### 1/5 — Rewards *2021-11-10, version 1.1.0* I never get the slips so it’s impossible to fix the forgotten times I’ve done it I’m dealing with a very ill wife and we stop and get smoothies every day and you wouldn’t even give me $2.50 rewards credit when I spend a great deal of money so I don’t have a greater regard for your rewards program ### 2/5 — Expedite checkout *2025-07-17, version 2.0.6* Too difficult to check out and pay. I thought it might be easier on the app so I downloaded it versus trying on the website. Any other restaurant I order online I don’t need to provide billing information. ### 3/5 — Change in menu *2024-07-03, version 2.0.2* I have always loved Port City Java and visit almost every day. However, I was disappointed to find that they recently changed their menu, removing the Impossible sausage on an English muffin. As a vegan, this option was very important to me. Even with customizing their current sandwiches, I end up paying more, despite removing items. Regrettably, I will need to find another place to go. ### 3/5 — Needed Apple Wallet Upgrade *2018-12-04, version 1.0.1* This app would get five stars if I was able to use it with Apple wallet. ### 3/5 — Wallet? *2018-10-09, version 1.0.0* I can’t seem to get my cards added to Apple Wallet. Which is incredibly frustrating. Every time I try, I simply get an error stating to “try again later.” ## Most praised reviews (10 highest-rated) ### 5/5 — Great App - Simple *2026-07-20, version 3.0.9* For a local coffee shop, the app works flawlessly. Was super simple placing my order . Not much I would say needs to change. Thank you for my free birthday gift ### 5/5 — Friendly! *2024-03-01, version 2.0.1* Everyone is so friendly & happy to help! And the coffee is yummm. ### 5/5 — Delicious and convenient *2022-07-03, version 1.3.0* I went into the store on front street in Wilmington NC this morning after running an errand to get medicine. For the first time I tried the English muffin sandwich, not knowing I had to add the meat, so I ended up with a egg and cheese sandwich, which is fine with me. But overall, it was a seamless experience. The sandwich was delicious and I can’t get enough of the blueberry wave smoothie. Mmm mmm too good! Will definitely be back for more port city Java, you can count on it!!! ### 5/5 — New update *2022-06-18, version 1.3.0* I’m highly upset that they changed the manual input for tips. Now you can only put up to a 20% tip in for the workers. I work for tips myself and I always take care of my people who take care of me. PCJ owner/operator please change this in the app back to manual input for tips or raise the percentage higher than 20. Thank you! Joshua Burns ### 5/5 — Awesome *2022-05-23, version 1.1.0* I love this place! One of my favorite beach spots ### 5/5 — Best Port City Java in the surrounding counties!!!!! I LOVE the Waterford location!!! *2022-03-16, version 1.1.0* Best EVER!!! Waterford PCJ!!! ### 5/5 — Absolutely great! *2021-04-28, version 1.1.0* This app is so helpful. I love it!! ### 5/5 — Port city’s Java chick ! *2021-03-15, version 1.1.0* 17 th st port city Java Wilmington crew is the best Luv them ! best coffee ever Rose Warren ### 5/5 — Front Street Review *2020-11-20, version 1.1.0* As a neighbor to the shop, I have first hand experienced their consistency in service. Regardless of volume, each of my online orders are fulfilled with peak punctuation. I appreciate the daily caffeine boost & look forward to more hot joe to get us all through the holiday season!! Here’s to good coffee, Miranda Lee @SwahiliCoast ### 5/5 — Best coffee *2020-07-03, version 1.1.0* Love port city coffee every morning❤️ --- *Data collected daily from the US App Store and indexed by [AppsHunter](https://appshunter.io/). User reviews are verbatim App Store reviews. Ratings, prices and chart positions refresh continuously; this snapshot is from 2026-09-09.*